Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| SERVICE BRAKES, AIR - DISC - PADS | |||||
| 0500104 | 01/13/2004 | 0500303 | 10005562 | The customer may experience a rear brake moan-like sound during light or no brake application pressure. *mn | 03/03/2004 |
| SERVICE BRAKES, HYDRAULIC | |||||
| 050304 | 04/01/2004 | 10006586 | Domestic front disc brakes pad kit availability. *tt | 05/06/2004 | |
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC - ROTOR | |||||
| 01011901 | 10010448 | Rear brake rotors for noise complaints. gpop - issue review system. *tt | 11/23/2004 | ||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SERVICE BRAKES | |||
| 02/11/2009 | 61000 | 1 | |
| Parked vehicle at gas pump. set parking brake, left transmission in neutral (engine idling). got out of vehicle and it then started rolling forward. the parking brake has never worked correctly since i bought this vehicle at about 14,000 miles and still doesn't even after having the parking brake shoes and springs replaced. i replaced them because the right-rear parking brake has taken to sticking while driving. a couple of times i've come home and gotten out of my vehicle to an acrid smell of burning and the excessively high temperatures coming from the right rear brakes. it's been a while since the gas-station incident happened, and the only reason it still doesn't happen is i never leave it parked out of gear anymore. the parking brake is worthless and would never be of use to stop the vehicle in an emergency where the primary braking system has failed. someone could have been hurt or killed if i hadn't been right there to jump in my vehicle to stop it from rolling. *tr | |||
| 02/11/2009 | 61000 | ||
| Parked vehicle at gas pump. set parking brake, left transmission in neutral (engine idling). got out of vehicle and it then started rolling forward. the parking brake has never worked correctly since i bought this vehicle at about 14,000 miles and still doesn't even after having the parking brake shoes and springs replaced. i replaced them because the right-rear parking brake has taken to sticking while driving. a couple of times i've come home and gotten out of my vehicle to an acrid smell of burning and the excessively high temperatures coming from the right rear brakes. it's been a while since the gas-station incident happened, and the only reason it still doesn't happen is i never leave it parked out of gear anymore. the parking brake is worthless and would never be of use to stop the vehicle in an emergency where the primary braking system has failed. someone could have been hurt or killed if i hadn't been right there to jump in my vehicle to stop it from rolling. | |||
| SERVICE BRAKES, HYDRAULIC | |||
| 11/03/2008 | 80000 | ||
| Tl*the contact owns a 2004 jeep liberty. while the vehicle was parked for 15 minutes with the emergency brake applied, it spontaneously rolled thirty feet and crashed into another vehicle. there were no occupants in the vehicle at the time. she is in the process of having the vehicle inspected to determine the cause of the failure. the contact has a copy of the police report and pictures of the failed incident. the failure and current mileages were 80,000. | |||
| 02/20/2005 | 3740 | 3 | 09/28/2004 |
| Snow on ground , brakes failed to stop hit the garage , damaged the vehicle and garage. all 4 wheels did not attempt to stop. like they were frozen. this is an update from jan 22,2005. had vehicle in dealership, they repaired the damage from the accident. couldn't find anything wrong with the brakes. the weather was warmer when they checked it than when the problem occurred. had problem again on feb. 20th, this time the front brakes lock up on snow, but the rear do not stop. they keep turning as no brakes are applied. had mechanic from where i work look at what the vehicle was doing, he suggested for me to take it back to the dealer, that there is definitely a problem. took it to the dealer, they looked at it again, said there is no problem, that jeep designed it that way. the rear brakes are not supposed to lock up in any condition, even in a panic stop on ice.(this vehicle does not have antilock brakes) that the brake system will allow the front brakes to lock up, but the rear not. that the rear brakes (disc) are considerable smaller than the front so they won't have the power to stop the vehicle. it's the way jeep designed it, to supposedly compensate for not having antilock brakes. this makes the vehicle very difficult to stop on snow and ice. when trying to stop at 25 mph i slid more than 50ft right through an intersection. it was a good thing the other vehicle did stop. this vehicle is supposed to be an all weather vehicle, but the way that this one stops on snow, it is unsafe to drive in winter. *nm | |||
| 01/22/2005 | 3350 | 2 | 09/28/2004 |
| Lots of snow on ground, freezing weather. pulled vehicle out of driveway to clear snow from drive. parked the vehicle on the edge of the road at the end of my driveway. after i had cleared a spot for the jeep liberty, my wife moved it back in the drive. she didn't stop until the vehicle collided with the garage. i saw the brake lights on, but it didn't stop. i questioned her to what happened, she said the brakes didn't work. i tested it myself by backing away from the garage and found out that she was correct. the brakes didn't work. it had a firm pedal, but the brakes did not apply. like almost if they were frozen. being a mechanic for almost 40 years, i never experienced anything like it. i talked to the salesperson whom i purchased it from, he informed me that he no longer works for the dealer and just park it in a warm garage that would take care of it. i talked to the service department of the dealer and they said that they never heard of it and for me to drive it to them to check it out. if it don't stop in a 30 foot driveway, i certainly wont drive it down a busy road to the dealer. they said that i have to bring it in. what a crock. its unsafe. i am as of now trying to contact the sales manager of the dealership to see if he will give me some help. my wife refuses to ride in this vehicle until we are certain that the brake problem will be taken care of properly. the vehicle has only 3,350 miles on it and is only 3 1/2 months old. there was no ice on the driveway i had cleared the snow off onto the bare cement. so that was not an issue. | |||
| 10/01/2004 | 2 | ||
| Twice in the past two months vehicle did a 360 degree turn after the brakes were applied. one occurrence was on wet road surface, and the other incident occurred on dry road surface. an accident investigator ruled out the abs brakes being as the cause. an accident occurred on the wet surface with the vehicle colliding into barrier. *ak | |||
| SERVICE BRAKES, HYDRAULIC - ANTILOCK | |||
| 10/31/2004 | 4800 | 1 | 06/03/2004 |
| This is a correction and addition to odi 10098071. i made a left turn at about 10 mph. after the turn the vehicle skidded, hit curb and flipped. a police officer witnessed the incident and said that it appeared that the anti-lock brakes did not react. the car is also equipped with enhanced accident response system which obviously did not react. *jb | |||
| 10/31/2004 | 4800 | 1 | 06/03/2004 |
| Made a left turn at about 10 mph. after the turn, i lost control of the vehicle and it flipped. a police officer witnessed the incident and said that it appeared that the anti-lock brakes did not react. *jb | |||
| 08/05/2004 | 1 | ||
| While driving 35 mph consumer made an attempt to pass another vehicle. upon applying the brakes consumer lost directional control at low speed. passenger's front tire bead broke, resulting in vehicle fishtailing. *ak | |||
| 11/13/2003 | 13468 | 2 | 04/29/2003 |
| Failure of brakes to stop in time to avoid a crash. two crashes, one of which totaled the vehicle according to two body shops and an independant adjuster. three near intersection collision during wet weather. vehicle has been taken in to ingram park auto center for brake complaints, and i was told the brakes wre fine!!*ak | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS | |||
| 04/26/2007 | 34500 | 1 | 04/22/2004 |
| On april 12 the vehicle had just been in the shop for a recall part to be replaced which it had been. upon leaving the shop they went over the vehicle and gave it a report card basically and said everything was in tip top shape when it left. a little over a week after we got it out we were driving and stopped at a stop light and when we started to go again we noticed a loud grinding noise from the right rear of the vehicle. we didn't think much of it until we got up the road about 2 miles and stopped at another traffic light and noticed the right rear tire appeared to be smoking. we happened to be right next to a gas station so we pulled over and put water on the tire to cool it off since it was so darn hot. we waited about 20 minutes and then drove the car back home which was about 5 miles away. when we left it still was grinding. we waited a few days and thought it might have just rusted over, and then drove it again. it didn't seem to make the grinding sound except every so often so we kind of wrote it off. after about a month of this off and on grinding we decided enough was enough and we were now going to have to address this issue. after talking to about 4 random other liberty owners in different parking lots, 3 out of the 4 i talked to had the same problem i do. so it is very apparent to me that jeep has a defective brake part if 4 out of 5 liberty's including mine have had the same exact problem within as little as 6 months of a brand new liberty for one owner and just about all within 40,000 miles. this did not cause an accident for us, but if that one brake had really locked up on the highway that could cause the vehicle to go into a spin and maybe even roll over. we are now in the process of getting this fixed and we need to replace the pistons in the right rear brake with possibly even having to replace the whole brake assembly. *ak | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC - CALIPER | |||
| 03/09/2007 | 35000 | 3 | 08/01/2004 |
| Tl*-the contact stated that she owns a 2004 jeep liberty with failure mileage 35,000. the contact was having problems with the left rear caliper, rotor, and brake pads. she took the vehicle to the dealer, and they charged her for the repair. the failure and current mileage were both 35,000 miles.*ak spoke with consumer need to resend form. 10/16/07 * lj | |||
| 05/11/2006 | 36728 | 1 | 12/01/2004 |
| Dt*: the contact stated there was a constant grinding noise alerting the driver there was a problem with the rear brakes. the vehicle was inspected by a service dealer who determined the right rear caliper, both rotors and brake pads needed to be replaced in order to remedy in order to remedy the problem. the replacement remedied the problem on the right side, but the grinding noise is now present on the left side. the vehicle has been returned to the service dealer for inspection, but has not been repaired. | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC - PADS | |||
| 06/13/2007 | 48600 | 1 | 09/22/2003 |
| All 4 wheel brakes werr bad, $600 bad. i never heard any squealing, pulsing, anything indicating the brakes were going, inspection people all said they seemed okay. i decided to bring it in to a non-dealer due to having 48000 on the oem pads. pads were shot, rotors scored, etc. $600 later, all seemed okay anyone else not have any indicators of brakes going bad? *ak | |||
| 03/09/2007 | 35000 | 3 | 08/01/2004 |
| Tl*-the contact stated that she owns a 2004 jeep liberty with failure mileage 35,000. the contact was having problems with the left rear caliper, rotor, and brake pads. she took the vehicle to the dealer, and they charged her for the repair. the failure and current mileage were both 35,000 miles.*ak spoke with consumer need to resend form. 10/16/07 * lj | |||
| 05/11/2006 | 36728 | 1 | 12/01/2004 |
| Dt*: the contact stated there was a constant grinding noise alerting the driver there was a problem with the rear brakes. the vehicle was inspected by a service dealer who determined the right rear caliper, both rotors and brake pads needed to be replaced in order to remedy in order to remedy the problem. the replacement remedied the problem on the right side, but the grinding noise is now present on the left side. the vehicle has been returned to the service dealer for inspection, but has not been repaired. | |||
| 07/25/2005 | 16600 | 1 | 05/28/2004 |
| Dt: 2004 jeep liberty. rear brake disc. took the vehicle to the firestone dealer, and showed them the disc plate. rotors. they were only grooves on the outside of the plate, and the inside of the plate was smooth and clean. called the manufacturer, and they said since vehicle had 16,000 miles on it they could not replace them unless the dealer said it was a defect. the manufacturer said consumer had to pay for the inspection as well as the repairs. dealer would make a determination whether or not that it was a defect or not. there was not brake pad failure, it could have been a caliper failure. i had new rotors and new brake pads put in at the cost $350.00 plus tax. *ak | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC - ROTOR | |||
| 06/13/2007 | 48600 | 1 | 09/22/2003 |
| All 4 wheel brakes werr bad, $600 bad. i never heard any squealing, pulsing, anything indicating the brakes were going, inspection people all said they seemed okay. i decided to bring it in to a non-dealer due to having 48000 on the oem pads. pads were shot, rotors scored, etc. $600 later, all seemed okay anyone else not have any indicators of brakes going bad? *ak | |||
| 03/09/2007 | 35000 | 3 | 08/01/2004 |
| Tl*-the contact stated that she owns a 2004 jeep liberty with failure mileage 35,000. the contact was having problems with the left rear caliper, rotor, and brake pads. she took the vehicle to the dealer, and they charged her for the repair. the failure and current mileage were both 35,000 miles.*ak spoke with consumer need to resend form. 10/16/07 * lj | |||
| 05/11/2006 | 36728 | 1 | 12/01/2004 |
| Dt*: the contact stated there was a constant grinding noise alerting the driver there was a problem with the rear brakes. the vehicle was inspected by a service dealer who determined the right rear caliper, both rotors and brake pads needed to be replaced in order to remedy in order to remedy the problem. the replacement remedied the problem on the right side, but the grinding noise is now present on the left side. the vehicle has been returned to the service dealer for inspection, but has not been repaired. | |||
| 07/25/2005 | 16600 | 1 | 05/28/2004 |
| Dt: 2004 jeep liberty. rear brake disc. took the vehicle to the firestone dealer, and showed them the disc plate. rotors. they were only grooves on the outside of the plate, and the inside of the plate was smooth and clean. called the manufacturer, and they said since vehicle had 16,000 miles on it they could not replace them unless the dealer said it was a defect. the manufacturer said consumer had to pay for the inspection as well as the repairs. dealer would make a determination whether or not that it was a defect or not. there was not brake pad failure, it could have been a caliper failure. i had new rotors and new brake pads put in at the cost $350.00 plus tax. *ak | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - MASTER CYLINDER | |||
| 01/22/2008 | 36700 | 7 | 12/15/2003 |
| Brakes on 2004 jeep liberty lock up after approximately 15 to 20 miles of travel. this failure of the brakes has caused this vehicle to slide on icy or wet roadways potentially causing a major accident with potential injuries. additionally, the brakes will become hot and begin to smoke. this is a potential fire hazard. problem was corrected by dealer replacing the brake master cylinder. the vehicle in question had only 37,111 miles and was just out of warranty. *tr | |||
| SERVICE BRAKES, HYDRAULIC - POWER ASSIST - HYDRAULIC - HOSES, LINES/PIPING, AND FITTINGS | |||
| 08/30/2009 | 81519 | ||
| Tl*the contact owns a 2004 jeep liberty. while driving 25 mph she attempted to apply brakes and the vehicle would not stop and crashed into a fence. upon further inspection of the vehicle the contact was able to determine that the brake line had a hole in it from rubbing against the steering column. the contact will make the repairs to the vehicle. the manufacturer will be notified. the failure mileage was 81,519. | |||