Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| TIRES | |||
| 10/26/2012 | 1 | ||
| 2004 jeep liberty. consumer request refund for defective tire. *tgw the consumer stated he purchased a set of four tires for his daughter's vehicle. approximately two months after the tires were installed, the right rear tire blew out while his daughter was driving. a visual inspection of the tire was performed and it did not appear that his daughter ran over any type of hazard. it seemed that the tire had just exploded. nexen roadian ht suv 235/70r16. *jb | |||
| 08/20/2009 | 98000 | 1 | |
| 1. normal usage under normal conditions. vehicle is driven daily on highway and side streets; never off road or in areas of construction. 2 three separate incidents there has been tire flats from foreign objects on the road. first incident 12/22/2008 in sidewall causing replacement 2nd incident 6/1/2009 in tread requiring repair; third incident 8/19/2009 on sidewall causing replacement. 3. first incident required tire replacement, 2nd incident tire repair, 3rd incident tire replacement. old tires are kept by supplier. two replacements required in less than two years. *tr | |||
| 08/27/2007 | 1 | 02/03/2005 | |
| Tl*the contact owns a 2004 jeep liberty. the contact stated that he can only purchase p215=r16 sized tires because there are no snow tires available for his vehicle. there had been no failure to date. the current mileage was 40,000. the consumer stated tried several different departments to obtain the snow tires to no avail was informed by dealer if any alterations were made to the size of the tire the warranty will be null and void. updated 09/10/07 *tr updated 09/10/07 *tr | |||
| 12/29/2006 | 42000 | 1 | 05/15/2004 |
| I was pulling out of a parking spot, where my car was parked. i drove approximately 5 feet and felt like i hit something. i got out of my car and saw that my front passenger's side tire had come off. the tire fell off/rim was damaged, there was fluid leaking from under the car, and there was damage done to the body of the car- fender. all of the tire bearings are being checked/replaced. *jb | |||
| 12/01/2006 | 6000 | 1 | 02/27/2004 |
| Tl* - the contact stated that passenger's front side tire was defective. the contact stated that the tire had a big white line on the outside of it, and that the tires never impacted anything. | |||
| 12/23/2005 | 1 | ||
| Identical situation to case # 10091230. while driving on a wet road from previous days rain my 2004 jeep liberty lost control while traveling out of a turn at 20 mph and went off the road down an embankment and crashing into a tree. i have found numerous other complaints about this same situation here: http://www.1010tires.com/tirereviews/goodyear_wrangler_sr-a_tire_reviews2.html the issue appears to be a compatibility issue with the goodyear wrangler tires and the jeep liberty with a short wheel base and light rear end. these tires are good on dry surfaces but are extremely poor on wet conditions. *jb | |||
| 01/03/2005 | 1 | ||
| Safety concern rs-a goodyear eagle tire blowout with less than 4,000 miles on the tire. *bf there was a 4 inch irregular cut on the tire. *jb | |||
| 09/25/2004 | 3 | 09/20/2004 | |
| Goodyear faulty tires caused 3 tires to blowout simultaneously while driving, vehicle ended up in ditch. *bf *tc | |||
| 09/09/2004 | 1000 | 3 | 08/11/2004 |
| 2004 jeep libery limited 4wd, vin 1j8-gl58kx4w-255517, tires: goodyear eagle r-sa p235/70r16, mileage: approx. 1,000 (approx 1 month old). *ak rear end of car skids dangerously in low-speed turns, on normally wet (not puddled) roads, when in 2wd. this has happened several times in the last 3 weeks, always in slow-speed suburban driving. (thank god.) skid happens when you make either a right or left hand turn, and then apply gas during the middle of the turn (as you do to maintain speed in a low-speed turn) at which time, the rear wheels lose traction and skid to the outside of the turn. i understand the goodyear eagle r-sa tires are poor in the wet traction dept, but this must be a specially-bad batch, because this skid occurs so readily. dealer service manager (georgetown jeep, georgetown, ct) admits that wet weather traction is a problem for the liberty and he says we advise using 4 wd when the roads are wet. well this floored me! no one told us that when the car was delivered. and the owners manual does not say this. chrysler/jeep says they will not do anything more. they will not have the tires tested, for example. | |||
| TIRES - BEAD | |||
| 08/05/2004 | 1 | ||
| While driving 35 mph consumer made an attempt to pass another vehicle. upon applying the brakes consumer lost directional control at low speed. passenger's front tire bead broke, resulting in vehicle fishtailing. *ak | |||
| TIRES - SIDEWALL | |||
| 12/27/2006 | 11000 | 1 | 02/27/2004 |
| Tl* - the contact received recall 06v288000 concerning the ball joints. she contacted the dealership in her area ,and they stated that it could take several weeks in order for them to set up service.*ak updated 2/16/2007 - as of 1/27/2007 the ball joints still weren't available. the tires were wearing on the outer sidewall. *nm. | |||
| 05/07/2004 | 250 | 1 | 04/24/2004 |
| We purchased a 2004 jeep liberty equiped with goodyear wrangler st tires two weeks ago. with less than 250 miles on the car/tires, our daughter was driving home from university at approx 60mph (temp about 85 degrees, clear & dry) when the sidewall on the right front tire split (completely) around the entire circumference of the tire. she was able to bring the car to a stop without an accident. about 3 of the outside side wall is completely severed from the rest of the tire. there is no evidence of road damage to the tread or sidewall, except for the scuff marks left from the incident. the car was new so we had not checked the tire pressure, although they did not appear to be underinflated and the car was not overloaded. there were no passengers. the failed tire was a goodyear wrangler st, p215/75r16, serial no. t307589 grf 95m3ms. the dealer has offered to replace the tire but we are concerned about the reliability of the remaining tires, which were manufactured at the same time based on the serial numbers. this was essentially a brand new tire on a brand new car and it suffered a catestrophic failure under normal load and driving conditions. we are very concerned about this. *ak | |||