Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
VISIBILITY - GLASS, SIDE/REAR
230020404/06/20042300204A10005602Flip-up glass may open after vehicle has been exposed to very wet conditions. *tt *mj03/05/2004

Consumer Complaints


Fail datemilesoccurencesPurchase date
VISIBILITY
02/01/200630000
 Tl- the contact owns a 2004 jeep liberty. the contact stated that all five window regulators were defective. a local mechanic replaced all the window motors and the regulator, but the failure recurred. the dealer was not contacted. the manufacturer was contacted, but denied any assistance with repairs to the failure. the failure mileage was approximately 30,000 and the current mileage was 162,000. kmj
02/01/200630000
 Tl- the contact owns a 2004 jeep liberty. the contact stated that the all five window regulators were defective. a local mechanic replaced all the window motor and regulator, but the failure recurred. the dealer was not contacted. the manufacturer was contacted, but denied any assistance with repair to the failure. the failure mileage was approximately 30,000 and the current mileage was 162,000. nw
01/03/200880000
 Tl- the contact owns a 2004 jeep liberty. the contact stated that the passenger side window failed and fell down into the door panel abnormally. the vehicle was taken to an independent mechanic for diagnostic testing where the technician advised the contact that the cable that was attached to the motor was fractured. the motor was replaced but the failure recurred. the failure also occurred on the front and rear driver side window as well as the passenger side window. the vehicle was not repaired. the approximate failure mileage was 80,000. kmj
01/03/200880000
 Tl- the contact owns a 2004 jeep liberty. while parked the contact opened the passenger side window when it suddenly fell into the door. the vehicle was taken to an independent mechanic for diagnostic. the technician stated the cable that was attached to the motor had fractured. the motor was replaced. the failure occurred a second time. also, within the same time frame the front and rear drivers side window and the rear passenger side window fell into the door. the vehicle was not repaired. the approximate failure mileage was 80,000. ds
11/01/200627844
 Tl- the contact owns a 2004 jeep liberty. the contact stated that the regulator in the driver side rear window would constantly break. the dealer replaced the window regulator numerous times, but the failure recurred continuously. the manufacturer was notified, but denied any assistance with repairs to the failure. the failure mileage was 27,844 and the current mileage was 107,925. kmj
11/02/200975000
 Tl- the contact owns a 2004 jeep liberty. the contact stated that the rear window regulator became inoperable. the dealer replaced both regulator units, but the failure recurred. since the repair, the second rear window became inoperable. the manufacturer was notified and made an attempt to repair the defect. the failure mileage was 75,000 and the current mileage 84,000. the vin was unavailable. kmj
11/01/200627844
 Tl- the contact owns a 2004 jeep liberty. the contact stated that the regulator in the left rear window would break constantly. the dealer replaced the window regulator numerous times, but the failure recurs. the manufacturer was notified, but denied any assistance with repair to the failure. the failure mileage was 27,844 and the current mileage was 107,925. nw
11/02/200975000
 Tl- the contact owns a 2004 jeep liberty. the contact stated that the rear window regulator became inoperable. the dealer replaced both regulator units, but the failure recurred. since the repair, the second rear window became inoperable. the manufacturer was notified and made an attempt to repair the defect. the failure mileage was 75,000 and the current mileage 84,000. the vin was unavailable. kmj
11/02/200975000
 Tl- the contact owns a 2004 jeep liberty. the contact stated that rear window regulator became inoperative. the dealer replaced both regulator units, but the failure recurred. since the repair, a different rear window became inoperative. the manufacturer was notified and made an attempt to repair the defect. the failure mileage was 75,000 and the current mileage 84,000. the vin was unavailable. nw
02/01/200630000
 Tl- the contact owns a 2004 jeep liberty. the contact stated that all four windows fell down into the dorr panel. the vehicle was taken to the dealer where the dealer confirmed that an unknown plastic part needed to be replaced. the manufacturer was made aware of the failure. the vehicle was not repaired and the vin was unavailable. the failure mileage was 30,000 and the current mileage was 88,000. kmj
02/01/200630000
 Tl- the contact owns 2004 jeep liberty. the contact stated the windows on all four doors of the vehicle fell down. the vehicle was taken to the dealer. the dealer confirmed a plastic unknown part needed to be replaced. the manufacturer was contacted. the vehicle was not repaired, and the vin was uknown. the failure mileage was 30,000 and the current mileage was 88,000. rds
07/05/200718261
 Tl* the contact owns a 2004 jeep liberty. the contact stated the drivers side window fell into the door and she was unable to place it back in position. the vehicle was taken to the dealer who diagnosed that the window regulator and motor needed to be replaced four years after the previous failure occurred. the manufacturer was made aware of the failure but only advised the contact to contact nhtsa. the vehicle was not repaired. the failure mileage was 18,261 and the current mileage was 39,700.
04/01/201160000
 Tl* the contact owns a 2004 jeep liberty. the contact stated that both windows on the drivers side fell down into the door panel. the vehicle was taken to an authorized dealer, who stated that the regulator lift plates failed. the dealer replaced the front regulator lift plate, but the rear window was not repaired. the manufacturer informed the contact that the failure was not covered under warranty or recall. the failure mileage was 60,000 and the current mileage was 68,000.
07/05/200718261
 Tl- the contact owns a 2004 jeep liberty. the contact stated the drivers side window fell into the door and she was unable to place it back in position. the vehicle was taken to the dealer who diagnosed that the window regulator and motor needed to be replaced four years after the previous failure occurred. the manufacturer was made aware of the failure but only advised the contact to contact nhtsa. the vehicle was not repaired. the failure mileage was 18,261 and the current mileage was 39,700. rvk
04/01/201160000
 Tl-the contact owns a 2004 jeep liberty. the contact stated that both windows on the driver
07/05/200718261
 Tl- the contact owns a 2004 jeep liberty. the contact stated the drivers side window fell into the door and she was unable to place it back in position. the vehicle was taken to the dealer who diagnosed that the window regulator and motor needed to be replaced four years after the previous failure occurred. the manufacturer was made aware of the failure but only advised the contact to contact nhtsa. the vehicle was not repaired. the failure mileage was 18,261 and the current mileage was 39,700. rvk
04/01/201160000
 Tl-the contact owns a 2004 jeep liberty. the contact stated that both windows on the driver
07/05/200718261
 Tl- the contact owns a 2004 jeep liberty. the contact stated that the driver side window drop down into the door and she was unable to put it back up. the vehicle was taken to the dealer who diagnosed that the window regulator and motor needed to be replaced. four years after the failure occurred a second time. the manufacturer was made aware of the failure who did not offered any assistance and referred her to nhtsa. the vehicle was not repaired. the failure mileage was 18,261 and the current mileage was 39,700. pm
04/01/201160000
 Tl-the contact owns a 2004 jeep liberty. the contact stated the driver and rear windows failed the glass fell within the door frame. the vehicle was taken to the dealer who performed a diagnose that located the failure at the regulator lift plate. the dealer replaced the driver regulator lift plate. the rear windows was not repaired. the manufacturer advised the failure was not warranteed or recalled. the failure mileage was 60,000 and the current mileage was 68,000. li
05/16/200968388
 Tl* the contact owns a 2004 jeep liberty. the contact stated that the passenger side rear window fractured into the door track and she was unable to open or close the window. the contact mentioned that the failure occurred three times prior to the most recent failure. the vehicle was taken to a local mechanic who diagnosed that the window regulator was defective and needed to be replaced. the manufacturer was made aware of the failure who did not offer any assistance since the vehicle was out of warranty. the vin was not available. the vehicle was not repaired. the failure mileage was 68,388 and the current mileage was 92,400.
05/16/200968388
 Tl- the contact owns a 2004 jeep liberty. the contact stated that the passenger side rear window fractured into the door track and she was unable to open or close the window. the contact mentioned that the failure occurred three times prior to the most recent failure. the vehicle was taken to a local mechanic who diagnosed that the window regulator was defective and needed to be replaced. the manufacturer was made aware of the failure who did not offer any assistance since the vehicle was out of warranty. the vin was not available. the vehicle was not repaired. the failure mileage was 68,388 and the current mileage was 92,400. kmj
05/16/200968388
 Tl - the contact owns a 2004 jeep liberty. the contact stated that the vehicle passenger side rear window broke into the door track and she was unable to open or close the window. the contact mentioned that the failure occurred three times before. the vehicle was taken to a local shop who diagnosed that the window regulator was defective and needed to be replaced. the manufacturer was made aware of the failure who did not offered any assistance since the vehicle was out of warranty. the vin was not available. the vehicle was not repaired. the failure mileage was 68,388 and the current mileage was 92,400. pm
09/01/2011110000
 Tl* the contact owns a 2004 jeep liberty. the contact stated that as he drove over a road bump at 35 mph, both rear windows fell into the door panel and fractured. the dealer was notified of the failure who advised that each window regulator would need replacing at a cost of $400 per window. the vehicle was not repaired. the manufacturer was notified of the failure who offered no assistance. the vin was unavailable. the failure mileage was 110,000.
05/16/200968388
 Tl - the contact owns a 2004 jeep liberty. the contact stated that the vehicle passenger side rear window broke into the door track and she was unable to open or close the window. the contact mentioned that the failure occurred three times before. the vehicle was taken to a local shop who diagnosed that the window regulator was defective and needed to be replaced. the manufacturer was made aware of the failure who did not offered any assistance since the vehicle was out of warranty. the vin was not available. the vehicle was not repaired. the failure mileage was 68,388 and the current mileage was 92,400. pm
09/01/2011110000
 Tl* the contact owns a 2004 jeep liberty. the contact stated that as he drove over a road bump at 35 mph, both rear windows fell into the door panel and fractured. the dealer was notified of the failure who advised that each window regulator would need replacing at a cost of $400 per window. the vehicle was not repaired. the manufacturer was notified of the failure who offered no assistance. the vin was unavailable. the failure mileage was 110,000.
09/01/2011110000
 Tl-the contact owns a 2004 jeep liberty. the contact stated that as he drove over a road bump at 35 mph, both rear windows fell into the door panel and fractured. the dealer was notified of the failure who advised that each window regulator would need replacing at a cost of $400 per window. the vehicle was not repaired. the manufacturer was notified of the failure who offered no assistance. the vin was unavailable. the failure mileage was 110,000. kmj
09/01/2011110000
 Tl-the contact owns a 2004 jeep liberty. the contact stated both rear window regulator broke. as he drive over a bump the windows would drop down in the door and break. the dealer was notified who stated it will cost over $400 for each window to be repaired. the failure was not repaired. the manufacturer was notified who offered no assistance. the vin was unknown. the failure mileage was 110,000. mw
09/04/201046630
 Tl-the contact owns a 2004 jeep liberty. the contact stated both rear driver and passenger side window regulators failed to operate at different times, which caused the window glass to unexpectedly release in a downward motion inside the door panel. the failure occurred while driving over a railroad track and when the vehicle was stationary. the vehicle was first taken to an authorized dealer; however they were unable to perform a repair at that specific time and the contact decided to take the vehicle to an independent mechanic where they replaced the rear passenger side window regulator. the rear driver side window regulator had not been replaced; and the window glass was temporarily secured in a closed position with tape. the manufacturer was not made aware of the problem. the approximate failure mileage was 46,630. js
10/07/200845000
 Tl-the contact owns a 2004 jeep liberty. the contact stated the front passenger and driver side automatic window regulator failed. also, the rear driver's side window regulator failed on a separate occasion. the vehicle was taken to the dealer where the window regulator was replaced for each failure at different times. most recent the rear driver's side window regulator failed for the second time and had not been replaced. the manufacturer was notified and they were unable to provide assistance for the continuous malfunction. the approximate failure mileage was 45,000. the vin was unavailable. js
06/14/2011
 Jeep liberty 2004. the window regulator of the rear driver's side window has now broken three times in the last four years. i have used that window less than ten times during the ownership of the vehicle. the window regulator will simply break without warning, causing the window to fall. this is a danger to the unsuspecting driver and any potential passengers; not to mention if this occurred in the cold of winter. this is a defective product with this occurrence happening to thousands of other individuals. the car cannot be properly secured as the window will not stay in the upright position and will open completely on its own. it is a safety hazard as you cannot have a child in the rear of the car. this part needs to be recalled.
05/31/2011118000
 2004 jeep liberty ~ the passenger side window regulator failed and the windows dropped. window had to be taped to the door frame until we could get it to the dealership. jeep is aware of this problem but fails to do anything about it.
04/20/200527000
 Tl*the contact owns a 2004 jeep liberty. the contact stated while driving 70 mph, the driver side window fell down and could not be closed. the dealers diagnosis determined that the regulator was defective. the two rear passenger and driver side windows were repaired numerous times, but the failure recurred. the manufacturer was contacted. the failure mileage was 27,000 and the current mileage was 69,000.
04/20/200527000
 Tl- the contact owns a 2004 jeep liberty. the contact stated that while driving 70 mph, the vehicles driver side window dropped and would not go back up. the dealer diagnosed that the regulator was defective. the two back passenger and driver side window were repaired numerous times, but the failure recurred. the manufacturer was contacted. the failure mileage was 27,000 and the current mileage was 69,000. nw
09/12/2010105000
 I've now replaced two window regulators...well, not exactly the whole thing. after doing my research i found a person that fabricates the vinyl plastic piece that is always under strain that literally supports the window out of .... metal! (genius). i've purchased one for all the windows and am installing them as needed. who in their right mind would think that little piece of plastic is going to withstand the test of time? this was a very very poor engineering solution. a soft material like that should not be put under constant strain of pull and weight. this is truly a faux pas on chryslers' behalf. it's like the part was deployed to ensure constant income due to repair! i've read hundreds and glanced at thousands of issues regarding this design and part. i am just beside myself from the manufacturers lack of response. shame on you jeep!
06/01/200830000
 Tl- the contact owns a 2004 jeep liberty. while driving approximately 65 mph the rear passenger window rolled down on its own. the vehicle was taken to the dealer where the technician stated the window regulator unit needed to be replaced on all four windows. the failure occurred nine different times to all four windows intermittently. the repairs were made to the window regulator unit eight different times. the manufacturer was contacted and they have stated they would pay for the parts. the vehicle was not repaired. the vin was not available. the approximate failure mileage was 30,000. ds
10/01/201047000
 Tl-the contact owns a 2004 jeep liberty. the contact stated that the front passenger window regulator failed,the window dropped down and could no longer use the window. the vehicle was taken to an authorized dealership where the contact was informed that the regulator needed to be replaced. the contact called the manufacturer who stated that someone would call him back; he was currently awaiting the call. the current and failure mileages were approximately 47,000-bk
09/16/201049917
 My 2004 jeep liberty driver's side rear window opened on its own while driving on highway. i never open this window. it seems to be a well-known issue to jeep but because no one seems to have died as a result (yet), they refuse to issue a recall. i
09/12/2010110000
 Tl. the contact owns a 2004 jeep liberty. the contact stated the rear windows suddenly fall down due to a broken regulator. this occured while the vehicle was parked in a parking lot. the contact stated this has happened six times. the contact took the vehicle to the dealer to have them replace the regulator. the manufacturer has assisted the contact with the cost of the repairs but the contact stated the repair is not remedying the problem. the dealer informed the contact the regulator is made of plastic and it melts due to the heat and that's what causes the regulator to malfunction. the contact stated the vehicle could have been stolen due to the faulty regulators. the failure mileage was 110,000. jo
10/05/200860000
 Tl*the contact owns a 2004 jeep liberty. the contact stated that the door motor makes grinding noises. the cause of the noises could not be determined. he discovered a metal-ribbed piece protruding from the interior door that housed a cable. the contact took the door apart and discovered that the cable snapped from its housing. the window was also malfunctioning. the vin was unknown. the failure and current mileages were less than 60,000.
VISIBILITY - DEFROSTER/DEFOGGER SYSTEM - WINDSHIELD - BLOWER
01/24/200865288102/02/2004
 The blower that controls the heat and air conditioner broke due to defective relay block and body computer junction block. *tr
VISIBILITY - GLASS, SIDE/REAR
01/02/20122
 On 01/02/12 my passenger front window fell down and would not roll back up. now, since that time, on 03/16/12 my driver's side window has fell down too and will not roll up. within, two months both of my windows have failed. there is some kind of malfunction going on here. does this mean in four more months, that all of my windows will fail? something should be done about this, because obviously this is a problem that not just i am having. there are a lot of others having this same problem with their jeep. updated 04/02/12 *bf
01/02/20122
 On 01/02/12 my passenger front window fell down and would not roll back up. now, since that time, on 03/16/12 my driver's side window has fell down too and will not roll up. within, two months both of my windows have failed. there is some kind of malfunction going on here. does this mean in four more months, that all of my windows will fail? something should be done about this, because obviously this is a problem that not just i am having. there are a lot of others having this same problem with their jeep.
02/02/2004150001
 Glass for the hatchback broke without warning.*ak
VISIBILITY - POWER WINDOW DEVICES AND CONTROLS
10/01/2012870001
 Joining in the large numbers of jeep liberty owners, i purchased this vehicle january 2012 with approx. 86000 miles. the driver's side passenger window was already inoperable during negotiations and dealer repaired. within months, the driver's window failed with the same problem, which has been a thorn in the side of many who own(ed) this model - weak plastic part involved in the window motor, causing the glass to fall into the door and difficult, costly repairs. chrysler has not been made to help the consumer in the history of this wide-spread issue. please consider action? the cost to repair each window is not inexpensive. *tr
07/28/2010530001
 I got into the car, started it, and the back left passenger window dropped. i bought part number 68059647-aa regulator 2303900 for $167.00 on 7/2/2010.to repair the window. 2/20/2012 i had to replace the driver's side window regulator as it dropped the window and would not function. i bought part number 68059645-ab regulator 23039005 for $182.00. since then the passengers' side windows have also failed. on 9/28/2012, the back left window regulator failed again. i might accept 1 window regulator failing but not 4 or 5, if you count a second failure. what gets me is the fact that the back windows do not get a great deal of use. i believe they've been used maybe 10 times since i bought the car in 2004. for a second failure, when the part has not had but 2 uses (to check that the window was operational), is ridiculous. *tr
09/03/2012850001
 The window regulator has failed in the window. this is a well known problem. just sitting at a light and the window falls down because of a small plastic piece that holds the window up breaks. *tr
08/15/2007600001
 Window falls into door & cannot be closed. this has happened multiple times on different windows. *tr
10/07/20066
 2004 jeep liberty. consumer states regulators for the rear power-windows regularly fail, causing the windows to fall into the door panels at which time they cannot be closed. *tgw the consumer stated since 2006 he and his wife have experienced the problem a total six times, three for each rear window. *jb
03/31/20103
 Window in my 2004 jeep liberty will suddenly drop down and will not go back up even though they are power. i then have to have them replaced. i have had 3 of the 4 windows replaced and am now working on the last. this time, my dog was in the back. had my mother not been in the back seat he would of jumped through not knowing what was going on. there i am driving down the highway and my window slips down. this is expensive to cost and can be very dangerous... can you imagine if your child was back there. *tr
10/01/2009700001
 Rear driver side window fell, cable regulators defective vehicle description: jeep liberty sport 4x2 sport utility 4-dr model year: 2004. *tr
10/01/200970000103/01/2005
 Drivers side defective window regulator, cable brakes, window will not operate. the consumer stated that a thin nylon part had broken from the lift component that the window attached to, that could be repaired/replaced for $5.00, however chrysler did not make the cable available and instead consumers were being forced to buy the entire motor assembly for $180.00 and labor at $350.00 even if the motor and/or regulator were not defective. the reason why the window failed, was because of the failure of the poor nylon part component or cable installed. once the small nylon piece broke off, the nylon part was no longer attached to the actual cable that moved up and down via the window motor, or the cable would break itself. the window motor continued to work. *jb
08/28/2009290001
 Power window regulators...break and windows fall . 2004 jeep liberty.. tomorrow will be 5 times to have new window regulators. mine is not the only one there is such a problem that chrysler has a back-order on the regulators. now my chrysler dealer just charges $100 to repair. had one fail last week and this week the other side failed. *tr
11/27/2007500001
 Window regulators are faulty. within the past year the driver-side and back passenger windows have simply dropped into the door without warning. the last time this occurred i was on the interstate in thunderstorm and the window suddenly dropped without warning. i think this is a safety hazard. *tr
02/16/200844456207/19/2004
 There are no events leading up to the problem. that is the problem. my 2004 jeep liberty has a problem with the windows just falling down. i came out from work and my passenger side window was down. thank goodness no one stole anything out of the vehicle. within a week, the driver side has now fallen down, during my drive to work. i purchased the replacement parts from a dealer and repaired it myself. the parts alone were almost $400 for a plastic piece that is temporarily fixing it. by that i mean, they have not tried to improve the problem just merely charging us to fix it. i have read where people have had the same window go out in less than a week, or walk out of their house and all four be down. this may not be the kind of safety that you usually deal with, but there has to be a reason this is happening. *tr
01/31/2008458293
 I would like to take this opportunity to express my concerns regarding a malfunction with the window regulator on the 2004 jeep liberty that i own. my initial complaint started on october 29, 2007. i noticed while i was driving, for no reason at all, the back driver side window slid down. there was no recovery, so i visited the chrysler dealer, darner chrysler-jeep in mesa, arizona. i also contacted the chrysler customer service and they agreed to compensate half of the total bill of $304.57. they compensated $154.57. about a month later, november 23, 2007 i had the exact event happen only it was the driver window that had slid down. i repeated my visit to the dealer and called chrysler to ask for their assistance. they agreed this time to pay for the labor of $147.00. i was responsible for $162.89. i now have a third window with the same exact problem that i discovered yesterday, january 31, 2008. i called chrysler and expressed my concerns with these numerous events and they told me that they could not assist me this time as this is the third event. although the chrysler corporation and the dealer are both aware of the numerous replacements that have been done for not only me but for many people who own the 2004 jeep liberty, they are not willing to assist me in any compensation for the third instance or seem to have concern for the safety of their customers. i have researched this problem and found out that there are many people across the u.s. that have experienced their window dropping down as a result of a defective regulator. i found no current recall at the current time. i am very concerned that this is a major safety and security issue that could cause harm to the passengers and the drivers of this vehicle. i am asking for your assistance in forcing a recall for this part in this particular vehicle. i understand that you must receive a large amount of request, but i would appreciate prompt attention in this matter. *tr
11/16/20074500304/10/2004
 Window regulators failing. have had two replaced in the past two years. both are broken again, along with a third. there seems to be no apparent cause for the failure. internet search shows that this is a major problem among jeep liberty and jeep cherokee owners, yet chrysler denies that there is a problem and will not fix. dealer wants to charge over $300 apiece to repair. *tr
09/04/200763000301/01/2004
 I found back window dropped into door twice on its own and would not go up. front passenger side window dropped into door once on its own and would not go up. first time was june 8, 2006. second time was june 20, 2007. third time was september 4, 2007. *jb
VISIBILITY - REAR WINDOW WIPER/WASHER
05/17/20091033301
 2004 jeep liberty window regulator faulty part. i just had it break on me without any reason. no stress or normal usage. was on rear drivers side window tat hardly ever gets used. *tr
VISIBILITY - WINDSHIELD
01/07/2007108/01/2005
 2004 jeep liberty with safety recall f-23 - lower ball joints customer is asking for reimbursement for tow and tires**cc the consumer scheduled an appoint to have the recall done on january 11, 2007, however on january 7, 2007 the left front wheel came off the vehicle. the consumer stated the windshield is extra susceptible to chips and cracks due to debris hitting it. *jb
VISIBILITY - WINDSHIELD WIPER/WASHER
05/22/200656576111/01/2004
 Dt*: the contact stated the vehicle was taken to the service dealer about a year ago because there was a slight vibration in the front end. the dealer inspected the vehicle and determined the tires needed to be rotated. the vibration continued and progressively became worse. today, while driving 30 mph the contact heard a loud grinding sound followed by the vehicle's failure to move forward. the vehicle was towed to the dealer, but has not been inspected. upon visual inspection, the contact noticed the lower ball joint was separated on the passenger side. updated 7/3/2006 - the driver's side windshield wiper arm came loose twice. the wiper arm was realigned to factory specs and tightened to the correct torque setting. when the consumer used the turn signals while the headlights were on the headlights flickered. this is an intermittent occurrence. on another occasions the headlights remained on although the switch was turned off. *nm
VISIBILITY/WIPER
02/23/201375000
 Tl* the contact owns a 2004 jeep liberty. the contact stated that while driving 30 mph, the contact attempted to close the passenger window when he heard a snapping noise. the contact opened the door panel and saw the cable that connected to the window push plate had disconnected. the manufacturer was notified but offered no assistance. the vehicle had not been repaired. the failure and current mileage was 75,000.
02/23/201375000
 Tl- the contact owns a 2004 jeep liberty. the contact stated while driving 30 mph the contact applied pressure the power window controls to roll up the passenger window and he heard a snapping noise. the contact opened the door panel and saw the cable connect to the window push plate had disconnected. the manufacturer was notified but offered no assistance. the vehicle had not been repaired. the failure and current mileage was 75,000. dt
02/01/2013112000
 Tl-the contact owns a 2004 jeep liberty. the contact stated that the front passenger side window opened without warning. the vehicle was taken to a dealer. after diagnosis, the contact was advised that the window regulator failed and needed to be replaced. the vehicle was repaired. the manufacturer was not contacted. the failure and current mileages were approximately 112,000. mah
02/01/2013112000
 Tl-the contact owns a 2004 jeep liberty. the contact stated that the front passenger side window fell without any warning. the vehicle was taken to a dealer. after diagnosis they advised him that the window regulator failed and needed to be replaced. the vehicle was repaired. the manufacturer was not contacted. the failure and current mileages were approximately 112,000. tb
10/24/2012470511
 Rear passenger window fell partially down & won't go back up. motor makes noise but window doesn't go up. research on internet indicates window regulator/motor small plastic piece problem well documented. jeep needs to recall & fix all windows. *tr
10/24/201190000
 Tl-the contact owns a 2004 jeep liberty. the contact stated that the rear window malfunctioned because it does not maneuver up or down. the vehicle was taken to a dealer and they advised her that the regulator tube fractured and needed to be replaced. the vehicle was not repaired. the manufacturer was contacted and they advised her that her year vehicle was not included in nhtsa campaign id number 08v455000 (visibility:windshield). the failure mileage was approximately 90,000. the current mileage was approximately 91,424. tb
10/24/201247051
 Rear passenger window fell partially down & won't go back up. motor makes noise but window doesn't go up. research on internet indicates window regulator/motor small plastic piece problem well documented. jeep needs to recall & fix all windows.
10/24/201190000
 Tl-the contact owns a 2004 jeep liberty. the contact stated that the rear window malfunctioned because it does not maneuver up or down. the vehicle was taken to a dealer and they advised her that the regulator tube fractured and needed to be replaced. the vehicle was not repaired. the manufacturer was contacted and they advised her that her year vehicle was not included in nhtsa campaign id number 08v455000 (visibility:windshield). the failure mileage was approximately 90,000. the current mileage was approximately 91,424. tb
10/10/201269000
 Tl- the contact owns a 2004 jeep liberty. the contact stated that while coming to a stop the driver side window fell into the door. the failure had recurred previously and the lift plate had been replaced. the vehicle had not been diagnosed. the manufacturer was made aware of the failure who did not offer any assistance. the vehicle was not repaired. the failure and current mileage was 69,000. pmb
10/10/201269000
 Tl- the contact owns a 2004 jeep liberty. the contact stated while coming to a stop the driver side window, that had been all the way up, fell into the door. the failure had recurred previously and the lift plate had been replaced. the vehicle had not been diagnosed. the manufacturer was notified but offered no assistance. the vehicle had not been repaired. the failure and current mileages was 69,000. dt