Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| AIR BAGS | |||||
| 0800107 | 02/07/2007 | 10021599 | Passenger air bag deactivation. *kb | 06/11/2007 | |
| AIR BAGS - FRONTAL - SENSOR/CONTROL MODULE | |||||
| 0801905 | 03/19/2005 | 10013701 | Airbag control and or occupant classification module service. 2005 chrysler voyager. *sc | 04/25/2005 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| AIR BAGS | |||
| 10/31/2012 | 104000 | ||
| Tl- the contact owns a 2005 jeep liberty. the contact was driving 35 mph when she attempted to merge into the interstate and crashed into a vehicle that was stopped. both vehicles were destroyed. the air bags failed to deploy. as a result, the contact's face was thrown into the steering wheel, then the windshield, knocking out three of her front teeth. the vehicle was inspected by a dealer but the dealer was unable to determine why the air bag failed to deploy. the manufacturer was not notified. the failure and current mileage was 104,000. kmj | |||
| 06/01/2005 | 20000 | ||
| Tl* the contact owns a 2005 jeep liberty. the contact stated that the air bag failed to deploy. the contact was involved in three crashes and the front driver | |||
| 06/01/2005 | 20000 | ||
| Tl-the contact owns a 2005 jeep liberty. the contact stated that the air bag failed to deploy. the contact was involved in three crashes and the front driver | |||
| 06/01/2005 | 20000 | ||
| Tl-the contact owns a 2005 jeep liberty. the contact stated that the air bag failed to deploy. the contact was in three crashes and the driver frontal air bag failed to deploy. the contact received injury to the head, mouth, and clavicle. the vehicle engine also failed the engine light remained illuminated and the vehicle does not star up. the vehicle was not taken to the dealer to have a diagnostic performed. the vehicle was not repaired. the vin was not available. the manufacturer was made aware of the failure. the approximate failure and current mileage was 20,000. li | |||
| 01/24/2012 | |||
| Tl - the contact owns a 2005 jeep liberty. the contact stated that while driving 30 mph, the vehicle started to jerk violently causing the driver to loose control of the vehicle. as a result, the vehicle rolled over several times. the contact mentioned that none of the air bags deployed and no warning lights were illuminated. a police report was filed and no injuries were reported. the vehicle was destroyed. the manufacturer was not made aware of the failure. the failure and the current mileages were unknown. kmj | |||
| 01/24/2012 | |||
| Tl - the contact owns a 2005 jeep liberty. the contact stated that while driving 30 mph the vehicle started to jerk violently causing the driver to loose control of the vehicle as a result the vehicle rolled over several times. the contact mentioned that none of the air bags deployed and no warning lights were illuminated. a police report was filed and no injuries were reported. the vehicle was declared destroyed. the manufacturer was not made aware of the failure. the failure and current mileage was unknown. pm | |||
| 04/29/2011 | 91599 | ||
| The passenger side airbag light is on (meaning the airbag is off) when there is no weight on the seat. this is concerning because when an adult seats in the seat, the light will turn off but will the airbag be turned on? the seat is supposed to detect a child and turn off the airbag. however, it is just turning off. | |||
| 11/07/2010 | 80000 | ||
| Tl-the contact owns a 2005 jeep liberty. the contact stated that she was involved in a crash and collided with a telephone pole at 35 mph. the air bags did not deploy. the contact was injured as a result. the contact could not remember if a police report was filed. the manufacturer had not been notified. the vin was unavailable when the complaint was filed. the current and failure mileages were approximately 80,000-bk | |||
| 06/17/2005 | 1 | ||
| S10 appropriate handling-letter to the secretary from re acceleration problems. *tgw the consumer stated while driving, the vehicle suddenly accelerated on its own. the consumer stated he attempted to apply the brakes, but it felt as though they locked up. eventually, the vehicle slowed down to normal speed. the consumer stated he was involved in an accident and none of the air bag deployed. *jb | |||
| 06/16/2009 | 66209 | 1 | |
| 2005 jeep liberty defective airbag: 3/28/08: airbag light on. dealer diagnosed and replaced module (abs squib 2 circuit open). dealer refused to cover as a safety defect. i contacted chrysler and they agreed to reimburse me. (ref chrysler file #17357511) 6/16/09: airbag light on again. dealer found broken wire behind dash area. they refused to cover this as a safety issue. i called and then wrote to chrsyler again as wires under the dash don't just break all by themselves and this was the second defect with this airbag. their response was things like this just sometimes happen and they refused to reimburse me for $276 (plus nys tax) for this repair. their verbal and written responses were the same. (ref their file #18718373) [the dealer also left the wires hanging out at the back of the center console when we picked the vehicle up from the june 2009 repair; further evidence of shoddy workmanship. we had to take it back again for them to fix that (no charge)]. i have all the correspondence from the 2008 and 2009 repairs. i feel chrysler is negligent in accepting their responsibility for the continued defective airbag system in this vehicle. i feel they should reimburse me for the june 2009 repair. there had been no accidents or repairs to cause these problems. the vehicle is well cared for and well maintained. all correspondence is available for mailing or faxing to you. *tr | |||
| 03/19/2008 | 38500 | 1 | |
| I rearended a guy going 45mph and my airbags did not deploy. it was wet and my breaks lock up on me i had no control. *tr | |||
| 08/18/2008 | 60 | 1 | |
| My stepdaughter had a accident. another driver clip her from the back causing her to roll over. but her air bags didn't come out. *tr | |||
| 01/04/2007 | 32302 | 1 | 06/06/2005 |
| I was driving down my 3/10 mile private road, approximately a 12% grade with brake pedal engaged when suddenly the pedal went to the floor and the steering wheel locked. the car went 150' & down a 12' embankment head first onto a gravel drive and landed upside down. i was conscious at all times and crawled out the passenger side window. it was an hour before i was found. i had 2 broken legs & cracked 2nd vertebra. i spent 5 months in hospitals & a nursing home with a halo on my head & fixators on my legs. the car was totaled. *jb | |||
| 06/09/2007 | 28000 | 1 | 09/10/2005 |
| My 2005 jeep liberty was involved in a rollover accident with 4 fatalities on 9 june 07. the incident took place at highway speed on an interstate highway with no other vehicles involved. the driver and one passenger survived the accident with multiple injuries. the four passengers in the back seat of the liberty were not wearing seat belts and were ejected from the vehicle during the rollover event. the driver felt that she had no control of the steering just prior to the rollover of the vehicle. the incident is currently under investigation. *tr the consumer also stated the air bag did not deploy. the consumer stated the was a nail in the tire that could have caused low tire pressure, contributing to the loss of control of the vehicle which may have resulted in failure of the upper ball joints. a recall was performed on the lower ball joints in may 2007. updated | |||
| 01/18/2007 | 1 | ||
| Under snowy conditions vehicle slid off highway at 60 mph and struck tree. airbag partially deployed and caught fire. sustained 2nd and 3rd degree burns. taken by ambulance from scene. *jb | |||
| 03/12/2006 | 100 | 1 | 02/13/2005 |
| Airbag off light comes on with adult in passenger seat. seems to go off only over 110lb. many adult passengers around 100lb and thus do not have safety of system on. been to dealer three times. they say nothing can be done.it checks out. ok *jb | |||
| AIR BAGS - FRONTAL | |||
| 06/01/2011 | 85000 | ||
| This evening, i had a collision with a car that was attempting to cross the highway, but pulled out directly in front of me. i slammed on my brakes, but t-boned the other vehicle. i was traveling at approximately 55 mph. her vehicle sustained most of the damage, and i was actually very impressed that my liberty did not sustain as much damage as i had expected. i was wearing my seatbelt, but to my suprise, my airbag did not deploy. my chest hit the steering wheel. i am very concerned that the airbag did not depoy despite hitting a vehicle that was essentially not even moving. i love my jeep, but how do i know that my air bag even works? luckily i made it through this accident without severe injuries, but may not be so lucky next time. | |||
| 07/03/2008 | 4532 | ||
| I was involved in a frontend crash and my airbags did not deploy | |||
| 12/18/2009 | 58612 | 1 | |
| I was in a head on collision and the air bags did not deploy. chrysler replied your impact was not significant enough to deploy the front air bag. *tr | |||
| 04/07/2009 | 420000 | 1 | |
| My daughter had an accident while driving to school this morning and although she hit head on and the hood buckled her airbags did not deploy nor did her seat belt restrain her. she did not have any severe injury, didn't hit the stirring wheel or her head but she has minor neck pain at the moment and i am taking her to the hospital as a precaution. *tr | |||
| 03/06/2008 | 62000 | 1 | 05/10/2006 |
| Tl*the contact owns a 2005 jeep liberty. while driving 40 mph, the vehicle drove on black ice and struck a tree head on. the air bags failed to deploy. the contact sustained neck injuries and is seeing a doctor. the vehicle was destroyed. a police report was filed. the current and failure mileages were 62,000. updated 4/2/08 *cn updated 04/02/08 *tr | |||
| 02/03/2008 | 78000 | 2 | 04/17/2007 |
| Tl*the contact owns a 2005 jeep liberty. while driving approximately 30 mph, the contact's vehicle was struck by another vehicle on the front driver side. the vehicle then turned around and crashed into a guardrail on the front passenger side. none of the air bags deployed and all of the seat belts became unlatched from the buckle. one year prior to the crash, none of the air bags deployed during a severe frontal crash. the seat belt system also failed. a representative from the dealer inspected the vehicle and concluded that it was functioning normally. the manufacturer has not been notified. the current and failure mileages were 78,000. | |||
| 05/12/2006 | 20000 | 1 | 10/01/2004 |
| While traveling approx 25 mph, another car approaching took a left in the intersection as we approached and caused a collision. our car hit head on, their car was hit in passenger front corner. major damage to both vehicles. our airbags did not deploy causing head & neck injuries to both driver and passenger. the other vehicle's airbags did deploy with no injuries to driver or passenger. *jb | |||
| 03/31/2006 | 10500 | 1 | 03/31/2005 |
| Dt*: the contact stated while driving 15 mph the vehicle was involved in a frontal impact crash and the airbags did not deploy. the contact was wearing a seat belt however, injuries were sustained. it was towed to the dealer which determined a precise impact must occur for the airbags to deploy. the insurance company is making the appropriate repairs. updated 05/03/06. | |||
| 07/08/2005 | 600 | 1 | 06/30/2005 |
| Dt: 7/8/05 the consumer was involved in accident while driving down highway 95 going 40 mph, the consumer noticed the car in front was stopped. the consumer slammed on the brakes and was unable to stop and did hit the vehicle in front of her. the air bags did not deploy. the occupants were wearing seat belt. the air bag light was not on to indicate a problem. the only air bag that was turned on was the driver's side air bag. the occupants were injured. driver had chest pains and had a right ankle sprain. the passenger in another vehicle was injured as well. there is a police report. *jb | |||