Jeep Liberty 2005 - Suspension - car safety information, failing parts, recalls, bulletins, complaints

Jeep Liberty 2005

Recalls
Technical Service Bulletins
Defect investigations
Consumer Complaints

Recalls

Campaign	Manufacturer	Manufacturing date	Type	# of units affected	Date Owner notified Mfg	Recall Initiated by	Manufacturers of recalled vehicles/products	Report Recieved Date	Record Creation Date
SUSPENSION
09E039000	ROCK KRAWLER/PURE PERFORMANCE GROUP, INC		E (Equipment)	44	10/15/2009	ODI	CHRYSLER GROUP LLC	06/19/2009	06/19/2009
Defect Summary	Rock krawler is recalling 44 performance suspension systems sold as aftermarket equipment for use on the vehicle listed above. these suspension systems were produced with grade 2 carriage bolts instead of the proper grade 5 carriage bolts. the improper grade 2 carriage bolts could experience a loss of clamping force for the bottom strut fork.
Consequence Summary	This condition could cause a loss of effective lift and lowering of the affected vehicle, possibly creating the driver to panic which could possibly lead to a vehicle crash.
Corrective Summary	Rock krawler will notify owners and provide a free remedy. the safety recall began on october 15. 2008. all the affected untits have been remedied. owners may contact rock krawler at 1-518-270-9822.
Notes	Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov .
SUSPENSION - FRONT - CONTROL ARM - LOWER BALL JOINT
06V288000	DAIMLERCHRYSLER CORPORATION	from 01/02/2001 to 03/15/2006	V (Vehicle)	826687	09/11/2006	ODI	CHRYSLER GROUP LLC	08/03/2006	08/03/2006
Defect Summary	On certain trucks, the constant tension front lower ball joints may experience contamination. if the vehicle is operated for an extended period with this condition, the ball joint may eventually experience wear and looseness.
Consequence Summary	When the driver continues to operate the vehicle with this condition, the contamination can lead to corrosion, accelerated wear and possibly separation from the steering knuckle causing a loss of vehicle steering control increasing the risk of a crash.
Corrective Summary	Dealers will replace the front lower ball joints free of charge. the recall began on september 11, 2006. owners should contact daimlerchrysler at 1-800-853-1403.
Notes	Daimlerchrysler recall no. f23.customers may also contact the national highway traffic safety administration
SUSPENSION - REAR
12V085000	CHRYSLER GROUP LLC	from 07/03/2003 to 07/14/2005	V (Vehicle)	209539	03/26/2012	ODI	CHRYSLER GROUP LLC	03/05/2012	03/05/2012
Defect Summary	Chrysler is recalling certain model year 2004 and 2005 jeep liberty vehicles manufactured from july 3, 2003, through july 14, 2005, originally sold, or currently registered in, connecticut, delaware, illinois, indiana, iowa, maine, maryland, massachusetts, michigan, minnesota, missouri, new hampshire, new jersey, new york, ohio, pennsylvania, rhode island, vermont, west virginia, wisconsin, and the district of columbia. some vehicles may be equipped with rear lower control arms that can experience a rear suspension lower control arm fracture due to excessive corrosion.
Consequence Summary	A fracture of the rear lower control arm may result in a loss of vehicle control and may lead to a vehicle crash.
Corrective Summary	Chrysler will notify owners, and dealers will replace the rear lower control arms on all affected vehicles originally sold in, or currently registered in the nhtsa defined salt belt states, free of charge. the safety recall began on march 26, 2012. owners may contact chrysler at 1-800-853-1403.
Notes	Chrysler's safety recall number is l27.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov .

Bulletins

Bulletin	Bulletin date	Replacement Bulletin	Item no.	Summary	Added
SUSPENSION
10182004	10/18/2004		10013970	Lower ball joint installation. *eh	04/27/2005

Investigations

NHTSA ID	Manufacturer	Date open	Date close	Subject	Recall campaign
SUSPENSION
EA11013	CHRYSLER GROUP LLC	09/15/2011	03/14/2012	Rear Suspension Control Arm Failure	12V085000
	In a letter dated march 2, 2012 chrysler group llc (chrysler) submitted a defect information report (nhtsa recall no. 12v-085) to the nhtsa identifying a safety defect regarding rear suspension lower control arm corrosion in approximately 210,000 model year (my) 2004 and 2005 jeep liberty vehicles, originally sold or currently registered in a salt-belt state (connecticut, delaware, iowa, illinois, indiana, kentucky, massachusetts, maine, maryland, michigan, minnesota, missouri, new hampshire, new jersey, new york, ohio, pennsylvania, rhode island, vermont, west virginia, wisconsin and the district of columbia).according to chrysler, excessive corrosion could result in fracture of a rear suspension lower control arm which may result in a loss vehicle control.in analysis of both vehicle owner questionnaire (voq) data submitted to the office of defects investigation (odi) and consumer complaint data submitted to chrysler, odi identified 54 non-duplicative reports alleging failure of one or both rear lower control arms due to excessive corrosion.thirteen of these complaints allege that the failure resulted in some loss of vehicle control.for purposes of this analysis, loss of control events involve alleged complete or partial departure from the intended lane of travel.an additional 11 complaints reported difficulty maintaining control of the vehicle when the rear lower control arm failed.all of the complainant vehicles were either originally sold or registered at the time of the incident in a salt-belt state.odi did not identify any reports (complaints or warranty claims) related to rear lower control failure due to excessive corrosion in the approximately 138,000 my 2004 and 2005 liberty vehicles that are not included in this recall (i.e., not sold or currently registered in a salt-belt state).in chrysler
EA11013	CHRYSLER GROUP LLC	09/15/2011		Rear Suspension Control Arm Failure
	During the preliminary evaluation (pe11-013), the office of defects investigation (odi) conducted an analysis of consumer field data from its vehicle owner questionnaire (voq) database and from complaint data submitted to odi by chrysler.odi's analysis of voq data identified 13 complaints alleging failure of either the right or left rear lower control arm due to excessive corrosion.all of these complaints were associated with vehicles originally sold or registered in a salt belt state (for the purposes of this investigation, 'salt belt' includes connecticut, delaware, illinois, indiana, iowa, maine, maryland, massachusetts, michigan, minnesota, missouri, new hampshire, new jersey, new york, ohio, pennsylvania, rhode island, vermont, west virginia, wisconsin and the district of columbia).also all of the complaints were associated with vehicles manufactured in model years (my) 2004 or 2005. three of these complaints also allege a loss of vehicle control due to the rear lower control arm failure.similarly an analysis of chrysler complaint data identified 11 complaints (2 of which are duplicative of voqs) alleging failure of a rear lower control arm due to excessive corrosion.all 11 of these complaints were from consumers operating vehicles in a salt belt state and vehicles manufactured in either my 2004 or 2005. three of these complaints (not duplicative of voqs) also allege a loss of vehicle control due to the rear lower control arm failure. the original scope of pe11-013 included my 2002 through 2005 jeep liberty vehicles as they were in the same generation.in response to an information request (ir) letter sent by odi, chrysler provided information and sample components identifying a substantial design change of the rear lower control arms after my 2003 and beginning with my 2004.analysis of complaint data from both data sources (odi and chrysler) did not identified any applicable complaints (lower control arm failures due to excessive corrosion) from vehicles manufactured during my 2002 or 2003.similarly no complaints from either data source were found in states outside of those identified as salt belt states. chrysler stated in its ir letter response that its investigation and analysis is continuing to determine the scope, possible root causes of the unusual lower control arm corrosion and define possible consequences to motor vehicle safety.based on odi's data analysis from both sources (odi and chrysler data), the scope of the engineering analysis is being focused on vehicles originally sold or registered in a salt belt state and produced during my 2004 and 2005.this investigation is being upgraded to an engineering analysis so that odi can further assess the scope and potential safety consequences of the alleged defect.
SUSPENSION - FRONT - CONTROL ARM - LOWER BALL JOINT
EA06008	CHRYSLER GROUP LLC	05/31/2006	08/24/2006	FRONT SUSPENSION BALL JOINT SEPARATION	06V288000
	On january 6, 2006, the office of defects investigation (odi) opened a preliminary evaluation to investigate alleged front suspension lower ball joint separationin certain model year (my) 2004 jeep liberty vehicles.odi sent a letter to the manufacturer on february 7, 2006 requesting information about these and other jeep liberty vehicles.consequently, the investigation was upgraded to an engineering analysis on may 31, 2006 and the range of subject vehicles under investigation was expanded to include all my 2002-2006 jeep liberty vehicles.odi is aware of 566 non-duplicative complaints alleging involuntary front suspension lower ball joint separation in the subject vehicles.odi is also aware of one non-injury crash and three alleged injury incidents (two crash incidents and one non-crash incident) related to the alleged defect resulting in minor injuries.the complaint counts reported above only include those my 2002-03 liberty vehicles where the alleged ball joint separation occurred after prior recall repairs were performed (see below) or if the vehicle was not included in the prior recall.the manufacturer conducted a prior safety recall (03v-460) to address the subject issue in certain my 2002-03 jeep liberty vehicles.according to daimlerchrysler
SUSPENSION - REAR
EA11013	CHRYSLER GROUP LLC	09/15/2011	03/14/2012	Rear Suspension Control Arm Failure	12V085000
	In a letter dated march 2, 2012 chrysler group llc (chrysler) submitted a defect information report (nhtsa recall no. 12v-085) to the nhtsa identifying a safety defect regarding rear suspension lower control arm corrosion in approximately 210,000 model year (my) 2004 and 2005 jeep liberty vehicles, originally sold or currently registered in a salt-belt state (connecticut, delaware, iowa, illinois, indiana, kentucky, massachusetts, maine, maryland, michigan, minnesota, missouri, new hampshire, new jersey, new york, ohio, pennsylvania, rhode island, vermont, west virginia, wisconsin and the district of columbia).according to chrysler, excessive corrosion could result in fracture of a rear suspension lower control arm which may result in a loss vehicle control.in analysis of both vehicle owner questionnaire (voq) data submitted to the office of defects investigation (odi) and consumer complaint data submitted to chrysler, odi identified 54 non-duplicative reports alleging failure of one or both rear lower control arms due to excessive corrosion.thirteen of these complaints allege that the failure resulted in some loss of vehicle control.for purposes of this analysis, loss of control events involve alleged complete or partial departure from the intended lane of travel.an additional 11 complaints reported difficulty maintaining control of the vehicle when the rear lower control arm failed.all of the complainant vehicles were either originally sold or registered at the time of the incident in a salt-belt state.odi did not identify any reports (complaints or warranty claims) related to rear lower control failure due to excessive corrosion in the approximately 138,000 my 2004 and 2005 liberty vehicles that are not included in this recall (i.e., not sold or currently registered in a salt-belt state).in chrysler
EA11013	CHRYSLER GROUP LLC	09/15/2011		Rear Suspension Control Arm Failure
	During the preliminary evaluation (pe11-013), the office of defects investigation (odi) conducted an analysis of consumer field data from its vehicle owner questionnaire (voq) database and from complaint data submitted to odi by chrysler.odi's analysis of voq data identified 13 complaints alleging failure of either the right or left rear lower control arm due to excessive corrosion.all of these complaints were associated with vehicles originally sold or registered in a salt belt state (for the purposes of this investigation, 'salt belt' includes connecticut, delaware, illinois, indiana, iowa, maine, maryland, massachusetts, michigan, minnesota, missouri, new hampshire, new jersey, new york, ohio, pennsylvania, rhode island, vermont, west virginia, wisconsin and the district of columbia).also all of the complaints were associated with vehicles manufactured in model years (my) 2004 or 2005. three of these complaints also allege a loss of vehicle control due to the rear lower control arm failure.similarly an analysis of chrysler complaint data identified 11 complaints (2 of which are duplicative of voqs) alleging failure of a rear lower control arm due to excessive corrosion.all 11 of these complaints were from consumers operating vehicles in a salt belt state and vehicles manufactured in either my 2004 or 2005. three of these complaints (not duplicative of voqs) also allege a loss of vehicle control due to the rear lower control arm failure. the original scope of pe11-013 included my 2002 through 2005 jeep liberty vehicles as they were in the same generation.in response to an information request (ir) letter sent by odi, chrysler provided information and sample components identifying a substantial design change of the rear lower control arms after my 2003 and beginning with my 2004.analysis of complaint data from both data sources (odi and chrysler) did not identified any applicable complaints (lower control arm failures due to excessive corrosion) from vehicles manufactured during my 2002 or 2003.similarly no complaints from either data source were found in states outside of those identified as salt belt states. chrysler stated in its ir letter response that its investigation and analysis is continuing to determine the scope, possible root causes of the unusual lower control arm corrosion and define possible consequences to motor vehicle safety.based on odi's data analysis from both sources (odi and chrysler data), the scope of the engineering analysis is being focused on vehicles originally sold or registered in a salt belt state and produced during my 2004 and 2005.this investigation is being upgraded to an engineering analysis so that odi can further assess the scope and potential safety consequences of the alleged defect.
PE11013	CHRYSLER GROUP LLC	04/18/2011		Rear Suspension Control Arm Failure
	The left or right rear lower control arm may fail due to excessive corrosion. a rear lower control arm failure may result in a loss of vehicle control.the office of defects investigation has received nine complaints alleging failure of either the left or right rear lower control arm due to excessive corrosion.two of the complainants alleged the failure occurred at speeds of 50 mph or greater.additionally, three complainants alleged that the failure resulted in a loss of vehicle control.a preliminary evaluation has been opened to assess the scope, frequency and potential safety consequences of the alleged defect.

Consumer Complaints

Fail date	miles	occurences	Purchase date
SUSPENSION
01/17/2013	122000
	Tl- the contact owns a 2005 jeep liberty. the contact stated that while driving 5 mph, the vehicle became uncontrollable. the vehicle was towed to a mechanic for inspection where the contact was advised that the driver
01/17/2013	122000
	Tl- the contact owns a 2005 jeep liberty. the contact stated that while driving 5 mph, she lose control of the vehicle. the contact pulled the vehicle over and waited for a tow truck. the vehicle was towed to a mechanic for inspection and they stated that the driver side rear control arm corroded and needed to be replaced. the vehicle was not repaired. the manufacturer was notified but provided no assistance. the failure mileage was 122,000. ap
03/11/2009	100000
	Tl* the contact owns a 2005 jeep liberty. while driving approximately 20 mph proceeding to make a turn, the vehicle loss control without any warning. the contact was able to regain control and continue driving. the failure occurred sporadically. the vehicle was not repaired. there was a nhtsa recall campaign id number 12v085000 (suspension:rear); however, the vin was not included. the manufacturer was notified of the problem. the approximate failure mileage was 100,000.
03/11/2009	100000
	Tl- the contact owns a 2005 jeep liberty. while driving approximately 20 mph proceeding to make a turn, the vehicle loss control without any warning. the contact was able to regain control and continue driving. the failure occurred sporadically. the vehicle was not repaired. there was a nhtsa recall campaign id number 12v085000 (suspension:rear); however, the vin was not included. the manufacturer was notified of the problem. the approximate failure mileage was 100,000. rvk
01/09/2013	128000
	Tl* the contact owns a 2005 jeep liberty. the contact was driving approximately 55 mph when the steering wheel became difficult to maneuver. the contact stopped the vehicle on the shoulder where it was towed to the dealer for diagnostic testing. there was a recall under nhtsa campaign id number: 12v085000 (suspension:rear) however, the manufacturer was made aware of the failure and advised that the vin was not included in the recall because the recall did not cover the state in which the contact resided. the vehicle was not repaired. the approximate failure mileage was 128,000.
03/11/2009	100000
	Tl-the contact owns a 2005 jeep liberty. while driving approximately 20 mph proceeding to make a turn and the vehicle unintendedly loss control with out any warning. the contact was able to regain control and continued to drive. the failure occurred sporadic. the vehicle had not been repaired. there was a recall under nhtsa campaign id number 12v085000 (suspension:rear); however the vin was not included. the manufacturer was notified of the problem. the approximate failure mileage was 100,000. js
01/09/2013	128000
	Tl- the contact owns a 2005 jeep liberty. the contact was driving approximately 55 mph when the steering wheel became difficult to maneuver. the contact stopped the vehicle on the shoulder where it was towed to the dealer for diagnostic testing. there was a recall under nhtsa campaign id number: 12v085000 (suspension:rear) however, the manufacturer was made aware of the failure and advised that the vin was not included in the recall because the recall did not cover the state in which the contact resided. the vehicle was not repaired. the approximate failure mileage was 128,000. kmj
01/09/2013	128000
	Tl- the contact owns a 2005 jeep liberty. while driving approximately 55 mph the steering became difficult maneuver. the contact stopped the vehicle on the shoulder of the road. the vehicle was towed to the dealer for diagnostic testing. there was a recall under nhtsa campaign id number: 12v085000 (suspension:rear) that could have been related to the failure. the manufacturer was made aware of the failure and stated the vin was not included in the recall because the recall did not cover the state the contact resides in. the vehicle was not repaired. the approximate failure mileage was 128,000. da
11/02/2012	100000
	Tl- the contact owns a 2005 jeep liberty. the contact stated that while pulling out of the driveway the rear driver side control arm broke. the contact stated that the failure was due to the control arm being completely corroded. the manufacturer was made aware of the failure who stated that the vehicle was not included in nhtsa recall campaign id number: 12v085000 (suspension rear. the contact was told to take the vehicle to the dealer to see if the failure was in fact consisitent with the recall and the dealer stated it was, but the manufacturer refused to pay for the repair. the failure and current mileage was 100,000.pmb
11/02/2012	100000
	Tl- the contact owns a 2005 jeep liberty. the contact stated that while pulling out of the driveway the rear driver side control arm broke. the contact stated that it had rusted through. the contact called the manufacturer and was told the vehicle was not included in nhtsa recall campaign id number: 12v085000 (suspension rear) for the lower control arm. the contact was told to take the vehicle to the dealer to see if the failure was in fact consisitent with the recall and the dealer stated it was, but the manufacturer refused to pay for the repair. the failure mileage and current mileages were 100,000.rl
07/31/2012
	Tl- the contact owns a 2005 jeep liberty. the contact stated that he received a recall notice for nhtsa campaign id number: 12v085000 (suspension:rear). the contact attempted to have the vehicle repaired but was told that there was a waiting list for recall repairs. the contact made several attempts to have the vehicle repaired and was told that the manufacturer was only shipping the necessary parts one at a time. the vehicle was not repaired. the failure mileage was unknown. kmj
07/31/2012
	Tl- the contact owns a 2005 jeep liberty. the contact stated that he received a recall notice nhtsa campaign id number: 12v085000 (suspension:rear). the contact stated that he attempted to get the vehicle repaired on july 31st,2012 but was told he had to be put on a waiting list. the contact made several attempts after to get the vehicle repaired and was told that gm was only shipping parts one at a time. the vehicle was not repaired. the failure mileage was unknown. ap
09/17/2012	100698
	Tl- the contact owns a 2005 jeep liberty. the contact stated that the vehicle was serviced under nhtsa campaign id number:12v085000(suspension:rear). several months later while driving 25 mph, the contact encountered difficulty steering and maintaining control over the vehicle. the vehicle was towed to the dealer who confirmed that the driver
09/17/2012	100698
	Tl- the contact owns a 2005 jeep liberty. the contact stated while traveling 25 mph the vehicle failed to steer on the road properly. the contact also stated a few months prior to the failure the vehicle was taken to the dealer for repairs under nhtsa campaign id number:12v085000(suspension:rear). the vehicle was towed to the dealer. the dealer confirmed the drivers side ball joints needed to be replaced. the vehicle was repaired. the manufacturer was made aware of the failure. the failure and current mileages were 100,698. rds
08/23/2012	80000
	Tl* the contact owns a 2005 jeep liberty. while driving up an incline at approximately 25 mph, the rear of the vehicle began to sway across the road. the contact was able to gain control and resume driving. the vehicle was taken to an authorized dealer who stated the rear upper control arm was severely damaged due to rust corrosion and would need to be replaced . the vehicle had not been repaired. the manufacturer was notified and they informed a case manager would follow up with a call to assist with the suspension defect. the approximate failure mileage was 80,000.
08/23/2012	80000
	Tl-the contact owns a 2005 jeep liberty. while driving up an incline at approximately 25 mph, the rear of the vehicle began to sway across the road. the contact was able to gain control and resume driving. the vehicle was taken to an authorized dealer who stated the rear upper control arm was severely damaged due to rust corrosion and would need to be replaced . the vehicle had not been repaired. the manufacturer was notified and they informed a case manager would follow up with a call to assist with the suspension defect. the approximate failure mileage was 80,000. kmj
08/23/2012	80000
	Tl-the contact owns a 2005 jeep liberty. while driving up an incline approximately 25 mph, the rear of the vehicle began to sway across the road. the contact was able to gain control and resume driving. the vehicle was taken to an authorized dealer who stated the rear upper control arm was severely damaged due to rust corrosion and would need to be replaced . the vehicle had not been repaired. the manufacturer was notified and they informed a case manager would follow up with a call to assist with the suspension defect. the approximate failure mileage was 80,000. js
07/11/2012	68000
	Tl-the contact owns a 2005 jeep liberty. the contact stated that after receiving notificatino of nhtsa campaign id number: 12v085000 (suspension:rear) he contacted the dealer to schedule an appointment. the dealer stated that the manufacturer had not shipped them the parts needed in order to remedy the recall problem. the manufacturer was made aware of the problem who advised the contact to locate another dealer. the contact believed that the vehicle was not repaired in a reasonable amount of time. the failure mileage was 68,000. kmj
07/11/2012	68000
	Tl-the contact owns a 2005 jeep liberty. the contact stated after receiving a nhtsa recall notice 12v085000 (suspension:rear) the contact called the dealer. the dealer stated the manufacturer did not ship the parts to the dealer to remedy the recall problem. the contact called the manufacturer and suggested the contact call another dealer. the contact the vehicle was not repair in a reasonable time. the failure mileage was 68,000. jo
06/28/2011	107989
	Tl-the contact owns a 2005 jeep liberty. the contact stated that when driving over 45 mph, the vehicle would start to wobble uncontrollable. the dealer was not contacted. the manufacturer was notified of the issue who offered no assistance. the vehicle was not repaired. the failure mileage was 107,989. kmj
01/31/2012	97000
	Tl-the contact owns a 2005 jeep liberty. the contact stated that the vehicle was taken to an independent mechanic for unrelated repairs and they detected that the front upper control arm, lower and upper ball joints would need to be replaced. the failure resulted in the inner tread belts on both front tires wearing prematurely. the vehicle was repaired with the replacement of four tires. six months later, the tires exhibited the identical tread wear failure. the vehicle had not been diagnosed or repaired. there was a recall under nhtsa campaign id number 06v288000 (suspension: front: control arm: lower ball joint); however the part was on national back order and the dealer was unable to provide an estimation on when the part would become available. the manufacturer was notified of the problem. the approximate failure mileage was 97,000. sm.
06/28/2011	107989
	Tl-the contact owns a 2005 jeep liberty. the contact stated while driving over 45 mph the vehicle starts to wobble uncontrollable causing her to almost lose control of the vehicle. the dealer was not notified. the manufacturer was notified who offered no assistance. the failure mileage was 107,989. mw
01/31/2012	97000
	Tl-the contact owns a 2005 jeep liberty. the contact stated that the vehicle was taken to an independent mechanic for unrelated repairs and they detected that the front upper control arm, lower and upper ball joints would need to be replaced. the failure resulted in the inner tread belts on both front tires wearing prematurely. the vehicle was repaired with the replacement of four tires. six months later, the tires exhibited the identical tread wear failure. the vehicle had not been diagnosed or repaired. there was a recall under nhtsa campaign id number 06v288000 (suspension: front: control arm: lower ball joint); however the part was on national back order and the dealer was unable to provide an estimation on when the part would become available. the manufacturer was notified of the problem. the approximate failure mileage was 97,000. sm.
01/31/2012	97000
	Tl-the contact owns a 2005 jeep liberty. the contact stated the vehicle was taken to an independent mechanic for unrelated repairs and they detected the front upper control arm, lower and upper ball joints would need to be replaced. the defect resulted to both front tires inner tread belt to wear prematurely. the vehicle was repaired with the replacement of four tires. six months later, after the repair was performed the tires exhibited the identical tread wear defect. the vehicle had not been diagnosed or repaired. there was a recall under nhtsa campaign id number 06v288000 (suspension: front: control arm: lower ball joint); however the part was on national back order and the dealer was unable to provide an estimation on when the part would become available. the manufacturer was notified of the problem. the approximate failure mileage was 97,000. js
06/13/2012	110000
	Tl* the contact owns a 2005 jeep liberty. the contact stated there was a recall nhtsa campaign id number: 12v085000 (suspension:rear). the contact had not experienced any failure on the vehicle or in relation to the recall but stated that the recall was issued for vehicles in the salt belt states. the contact stated that the vehicle was moved to a location in a salt belt state from georgia to chicago, illinois and was concerned that the vehicle could be affected by the recall. the manufacturer was contacted and advised the contact that they were not responsible since the vehicle was purchased and registered in georgia, which is not part of the states listed on recall. the vin was unavailable. the approximate current and failure mileage was 110,000.
06/13/2012	110000
	Tl-the contact owns a 2005 jeep liberty. the contact stated there was a recall nhtsa campaign id number: 12v085000 (suspension:rear). the contact had not experienced any failure on the vehicle or in relation to the recall but stated that the recall was issued for vehicles in the salt belt states. the contact stated that the vehicle was moved to a location in a salt belt state from georgia to chicago, illinois and was concerned that the vehicle could be affected by the recall. the manufacturer was contacted and advised the contact that they were not responsible since the vehicle was purchased and registered in georgia, which is not part of the states listed on recall. the vin was unavailable. the approximate current and failure mileage was 110,000. kmj
06/13/2012	110000
	Tl-the contact owns a 2005 jeep liberty. the contact stated there was a recall nhtsa campaign id number: 12v085000 (suspension:rear). the contact has not expierenced any failure on the vehicle or in relation to recall but is concerned due to the fact the vehicle is now in the chicago, illinois and is part of the salt belt states. the contact made the manufacturer aware and the manufacturer stated they are not responsible since the vehicle was purchased and registered in georgia, which is not part of the states on recall. the vin was unavailable. the approximate current and failure mileage was 110,000.yn
06/12/2012	98298
	Nhtsa campaign id number: 12v085000 nhtsa action number: ea11013 component: suspension:rear rear corrosion on rear lower control arm. catastrophic failure of left rear lower control arm. chrysler states that because i don't live in listed states in this recall, that i am not covered. incidentally, i live in kentucky, less than 10 miles from ohio border, which is covered. i owned this vehicle since new and always garaged kept. i can provide pictures, etc. of vehicle. it is evident that the under carriage of vehicle is rust free except these control arms. please expand current recall as this is a known problem, but reaching further than suspected.
06/13/2012	110000
	Tl-the contact owns a 2005 jeep liberty. the contact stated there was a recall nhtsa campaign id number: 12v085000 (suspension:rear). the contact has not expierenced any failure on the vehicle or in relation to recall but is concerned due to the fact the vehicle is now in the chicago, illinois and is part of the salt belt states. the contact made the manufacturer aware and the manufacturer stated they are not responsible since the vehicle was purchased and registered in georgia, which is not part of the states on recall. the vin was unavailable. the approximate current and failure mileage was 110,000.yn
06/12/2012	98298
	Nhtsa campaign id number: 12v085000 nhtsa action number: ea11013 component: suspension:rear rear corrosion on rear lower control arm. catastrophic failure of left rear lower control arm. chrysler states that because i don't live in listed states in this recall, that i am not covered. incidentally, i live in kentucky, less than 10 miles from ohio border, which is covered. i owned this vehicle since new and always garaged kept. i can provide pictures, etc. of vehicle. it is evident that the under carriage of vehicle is rust free except these control arms. please expand current recall as this is a known problem, but reaching further than suspected.
06/13/2012	110000
	Tl-the contact owns a 2005 jeep liberty. the contact stated there was a recall nhtsa campaign id number: 12v085000 (suspension:rear). the contact has not expierenced any failure on the vehicle or in relation to recall but is concerned due to the fact the vehicle is now in the chicago, illinois and is part of the salt belt states. the contact made the manufacturer aware and the manufacturer stated they are not responsible since the vehicle was purchased and registered in georgia, which is not part of the states on recall. the vin was unavailable. the approximate current and failure mileage was 110,000.yn
06/12/2012	98298
	Nhtsa campaign id number: 12v085000 nhtsa action number: ea11013 component: suspension:rear rear corrosion on rear lower control arm. catastrophic failure of left rear lower control arm. chrysler states that because i don't live in listed states in this recall, that i am not covered. incidentally, i live in kentucky, less than 10 miles from ohio border, which is covered. i owned this vehicle since new and always garaged kept. i can provide pictures, etc. of vehicle. it is evident that the under carriage of vehicle is rust free except these control arms. please expand current recall as this is a known problem, but reaching further than suspected.
04/01/2012	54000
	Tl-the contact owns a 2005 jeep liberty. the contact stated that she received notification of nhtsa campaign id number 12v085000 (suspension:rear) and an authorized dealer was notified to secure an appointment for recall repairs. the contact was informed that the necessary parts were on back order. the manufacturer was then notified and the contact was referred back to the dealer. the vehicle was not repaired. the failure mileage was 54,000. kmj
04/01/2012	54000
	Tl-the contact owns a 2005 jeep liberty. the contact stated that she received the recall notice associated with nhtsa campaign id number 12v085000 (suspension:rear). an authorized dealer was notified and the contact was informed that the necessary parts were on back order. the manufacturer was then notified and the contact was referred back to the dealer. the vehicle was not repaired. the failure mileage was 54,000. sm.
04/27/2012	130000
	Tl- the contact owns a 2005 jeep liberty. the contact was traveling 25 mph when the front passenger side ball joint failed. the contact took the vehicle to a mechanic and was told that the ball joints failed and as a result, the upper control arms also failed. in addition, the mechanic advised the contact that there was a recall for the ball joints. the mechanic replaced the front passenger side ball joints and the vehicle was taken to the dealer for repairs under the manufacturer
04/27/2012	130000
	Tl- the contact owns a 2005 jeep liberty. the contact was traveling 25 mph when the front passenger side ball joint failed. the contact took the vehicle to a mechanic and was told that the ball joints failed and as a result, the upper control arms also failed. in addition, the mechanic advised the contact that there was a recall for the ball joints. the mechanic replaced the front passenger side ball joints and the vehicle was taken to the dealer for repairs under the manufacturer
04/27/2012	130000
	Tl- the contact owns a 2005 jeep liberty. the contact stated that while traveling 25 mph per hour the ball joint on the front passenger side failed. the contact took the vehicle to a mechanic and was told that the ball joints on this year model were under recall. the mechanic replaced repaired the front passenger side and then the contact took the vehicle to the dealer. both upper control arms on the vehicle cracked because of the failure. the dealer repair the front driver side ball joint, but refuse to repair either control arm even though they failed because of the failure. the failure mileage and current mileages were 130,000.rl
04/26/2012	199802
	Tl- the contact owns a 2005 jeep liberty. the contact stated that while driving 10 mph, the vehicle became uncontrollable had to be towed to the dealer. the contact had previously received notification of nhtsa campaign id number: 12v085000 (suspension:rear). the contact was awaiting diagnosis of the failure to determine what repairs were needed. the manufacturer was maded aware of the failure. the failure and the current mileage was 199,802. kmj
04/15/2012	168000
	Tl-the contact owns a 2005 jeep liberty. the contact stated that while driving approximately 75 mph, a loud metal to metal noise emitted from underneath the vehicle. the vehicle began to travel uncontrollably; however the contact was able to regain control and came to a complete stop. the vehicle was towed to an independent mechanic, who stated that there was a recall associated with nhtsa campaign id number 06v288000 (suspension: front: control arm: lower ball joint). the mechanic advised the contact to take the vehicle to an authorized dealer. the vehicle was then towed to the dealer. the recall part was on a massive back order and the technician was unable to provide an arrival date. the contact had significant concern of a potential safety hazard while waiting on the part. the manufacturer was notified of the failure. the approximate failure mileage was 168,000. sm.
04/26/2012	199802
	Tl- the contact owns a 2005 jeep liberty. the contact received a recall notice (nhtsa campaign id number: 12v085000, component: suspension:rear), she took her vehicle to be repaired. the contact stated while driving 10 mph she started losing control of the vehicle, she had to drive the vehicle onto the side of the road. the vehicle was towed to the dealer for diagnosis, which the dealer have not diganoso. the manufacture was contacted. the failure and current mileage was 199,802.jp
04/15/2012	168000
	Tl-the contact owns a 2005 jeep liberty. the contact stated that while driving approximately 75 mph, a loud metal to metal noise emitted from underneath the vehicle. the vehicle began to travel uncontrollably; however the contact was able to regain control and came to a complete stop. the vehicle was towed to an independent mechanic, who stated that there was a recall associated with nhtsa campaign id number 06v288000 (suspension: front: control arm: lower ball joint). the mechanic advised the contact to take the vehicle to an authorized dealer. the vehicle was then towed to the dealer. the recall part was on a massive back order and the technician was unable to provide an arrival date. the contact had significant concern of a potential safety hazard while waiting on the part. the manufacturer was notified of the failure. the approximate failure mileage was 168,000. sm.
04/23/2010	80300
	Tl-the contact owns a 2005 jeep liberty. the contact stated that the vehicle was taken for routine maintenance where the mechanic found rust and corrosion on the under carriage of the vehicle. the dealer and the manufacturer were not notified of the failure. the vehicle was not repaired. the failure mileage was 80,300. kmj
04/26/2012	199802
	Tl- the contact owns a 2005 jeep liberty. the contact received a recall notice (nhtsa campaign id number: 12v085000, component: suspension:rear), she took her vehicle to be repaired. the contact stated while driving 10 mph she started losing control of the vehicle, she had to drive the vehicle onto the side of the road. the vehicle was towed to the dealer for diagnosis, which the dealer have not diganoso. the manufacture was contacted. the failure and current mileage was 199,802.jp
04/15/2012	168000
	Tl-the contact owns a 2005 jeep liberty. while driving approximately 75 mph, a loud metal to metal noise emitted from underneath the vehicle. the vehicle began to travel uncontrollably; however the contact was able to regain control and came to a complete stop. the vehicle was towed to an independent mechanic who informed there was a recall associated with nhtsa campaign id number 06v288000 (suspension: front: control arm: lower ball joint) and they advised the vehicle be taken to an authorized dealer. the vehicle was then towed to the dealer. the recall part was on a massive back order and the technician was unable to provide an arrival date. the contact had significant concern of a potential safety hazard while waiting on the part. the manufacturer was notified of the defect. the approximate failure mileage was 168,000. js
04/23/2010	80300
	Tl-the contact owns a 2005 jeep liberty. the contact stated that the vehicle was taken for routine maintenance where the mechanic found rust and corrosion on the under carriage of the vehicle. the dealer and the manufacturer were not notified of the failure. the vehicle was not repaired. the failure mileage was 80,300. kmj
04/21/2012
	Recieved notice about the recall of rear suspension lower control arm and the details of approximately how long it would take to fix given an appointment has been made and part was ordered. made an appt. with dealer two weeks in advance and according to the recall statement the work would take approximately an hour but give it more time in case of a congested schedule oat dealer. at no point was i made aware that the work would apparently take half of the day. this dealership is approximately an hour from my home and was not prepared to spend half of the day sitting in the dealership, nor was i made aware that i should be prepared to spend half the day there when the recall notice says the work only takes an hour. therefore, my car is still not fixed and i will have to find another jeep dealer that will better adhere to the appointment time they had me make.
04/15/2012	168000
	Tl-the contact owns a 2005 jeep liberty. while driving approximately 75 mph, a loud metal to metal noise emitted from underneath the vehicle. the vehcile began to travel uncontrollably; however the contact was able to regain control and came to a complete stop. the vehicle was towed to an independent mechanic who informed there was a recall associated with nhtsa campaign id number 06v288000 (suspension: front: control arm: lower ball joint) and referred to the dealer for repair. the vehicle was then towed to an authorized dealer. the recall part was on a massive back order. the vehicle had not been repaired. the manufacturer was notified of the defect. the approximate failure mileage was 168,000. js
04/23/2010	80300
	Tl-the contact owns a 2005 jeep liberty. the contact stated that the vehicle was taken for routine maintenance where the mechanic found rust and corrosion on the under carriage of the vehicle. the dealer and the manufacturer were not notified of the failure. the vehicle was not repaired. the failure mileage was 80,300. kmj
04/21/2012
	Recieved notice about the recall of rear suspension lower control arm and the details of approximately how long it would take to fix given an appointment has been made and part was ordered. made an appt. with dealer two weeks in advance and according to the recall statement the work would take approximately an hour but give it more time in case of a congested schedule oat dealer. at no point was i made aware that the work would apparently take half of the day. this dealership is approximately an hour from my home and was not prepared to spend half of the day sitting in the dealership, nor was i made aware that i should be prepared to spend half the day there when the recall notice says the work only takes an hour. therefore, my car is still not fixed and i will have to find another jeep dealer that will better adhere to the appointment time they had me make.
04/20/2012
	No parts may fix by end of may and it is now the mid of april i recieved a safety recal notice from chrysler for my jeep liberty 2005. safety recall l27/nhtsa 12v-085 rear suspension lower control arms infrming me that rear suspension lower control arm may be corroded and could break without warning and it could cause a loss of control and cause a crash. the local jeep dealers inform me that they have no parts and chrysler send them few and will not fix my car by the end of may and it is now the middel of april.
04/23/2010	80300
	Tl-the contact owns a 2005 jeep liberty. the contact stated he took his vehicle for a routine maintenance and the mechanic found rust and corrosion on the under carriage of his vehicle. the dealer was not notified. the manufacturer was not notified. the failure mileage was 80,300. mw
04/21/2012
	Recieved notice about the recall of rear suspension lower control arm and the details of approximately how long it would take to fix given an appointment has been made and part was ordered. made an appt. with dealer two weeks in advance and according to the recall statement the work would take approximately an hour but give it more time in case of a congested schedule oat dealer. at no point was i made aware that the work would apparently take half of the day. this dealership is approximately an hour from my home and was not prepared to spend half of the day sitting in the dealership, nor was i made aware that i should be prepared to spend half the day there when the recall notice says the work only takes an hour. therefore, my car is still not fixed and i will have to find another jeep dealer that will better adhere to the appointment time they had me make.
04/20/2012
	No parts may fix by end of may and it is now the mid of april i recieved a safety recal notice from chrysler for my jeep liberty 2005. safety recall l27/nhtsa 12v-085 rear suspension lower control arms infrming me that rear suspension lower control arm may be corroded and could break without warning and it could cause a loss of control and cause a crash. the local jeep dealers inform me that they have no parts and chrysler send them few and will not fix my car by the end of may and it is now the middel of april.
04/23/2010	80300
	Tl-the contact owns a 2005 jeep liberty. the contact stated he took his vehicle for a routine maintenance and the mechanic found rust and corrosion on the under carriage of his vehicle. the dealer was not notified. the manufacturer was not notified. the failure mileage was 80,300. mw
04/21/2012
	Recieved notice about the recall of rear suspension lower control arm and the details of approximately how long it would take to fix given an appointment has been made and part was ordered. made an appt. with dealer two weeks in advance and according to the recall statement the work would take approximately an hour but give it more time in case of a congested schedule oat dealer. at no point was i made aware that the work would apparently take half of the day. this dealership is approximately an hour from my home and was not prepared to spend half of the day sitting in the dealership, nor was i made aware that i should be prepared to spend half the day there when the recall notice says the work only takes an hour. therefore, my car is still not fixed and i will have to find another jeep dealer that will better adhere to the appointment time they had me make.
04/20/2012
	No parts may fix by end of may and it is now the mid of april i recieved a safety recal notice from chrysler for my jeep liberty 2005. safety recall l27/nhtsa 12v-085 rear suspension lower control arms infrming me that rear suspension lower control arm may be corroded and could break without warning and it could cause a loss of control and cause a crash. the local jeep dealers inform me that they have no parts and chrysler send them few and will not fix my car by the end of may and it is now the middel of april.
01/24/2012
	Tl - the contact owns a 2005 jeep liberty. the contact stated that while driving 30 mph, the vehicle started to jerk violently causing the driver to loose control of the vehicle. as a result, the vehicle rolled over several times. the contact mentioned that none of the air bags deployed and no warning lights were illuminated. a police report was filed and no injuries were reported. the vehicle was destroyed. the manufacturer was not made aware of the failure. the failure and the current mileages were unknown. kmj
10/15/2011	82000
	Tl- the contact owns a 2005 jeep liberty. while driving approximately 55 mph, the contact heard a loud rumble as the vehicle abnormally tilted toward the passenger side. the vehicle was towed to the contact's home for inspection by an independent mechanic. the mechanic stated that the front drive shaft was fractured and would have to be replaced. the vehicle was repaired however, the failure recurred. the vehicle was repaired a second time. the approximate failure mileage was 82,000. kmj
01/24/2012
	Tl - the contact owns a 2005 jeep liberty. the contact stated that while driving 30 mph, the vehicle started to jerk violently causing the driver to loose control of the vehicle. as a result, the vehicle rolled over several times. the contact mentioned that none of the air bags deployed and no warning lights were illuminated. a police report was filed and no injuries were reported. the vehicle was destroyed. the manufacturer was not made aware of the failure. the failure and the current mileages were unknown. kmj
10/15/2011	82000
	Tl- the contact owns a 2005 jeep liberty. while driving approximately 55 mph, the contact heard a loud rumble as the vehicle abnormally tilted toward the passenger side. the vehicle was towed to the contact's home for inspection by an independent mechanic. the mechanic stated that the front drive shaft was fractured and would have to be replaced. the vehicle was repaired however, the failure recurred. the vehicle was repaired a second time. the approximate failure mileage was 82,000. kmj
01/24/2012
	Tl - the contact owns a 2005 jeep liberty. the contact stated that while driving 30 mph the vehicle started to jerk violently causing the driver to loose control of the vehicle as a result the vehicle rolled over several times. the contact mentioned that none of the air bags deployed and no warning lights were illuminated. a police report was filed and no injuries were reported. the vehicle was declared destroyed. the manufacturer was not made aware of the failure. the failure and current mileage was unknown. pm
10/15/2011	82000
	Tl- the contact owns a 2005 jeep liberty. while driving at approximately 55 mph the contact heard a loud rumble. the vehicle tilted onto the passengers side. the vehicle was towed to the contacts home for inspection by an independent mechanic. the mechanic stated the front drive shaft had fractured and would have to be replaced. the failure occurred a second time after the repair. the vehicle was repaired. the approximate failure mileage was 82,000. ds
01/24/2012
	Tl - the contact owns a 2005 jeep liberty. the contact stated that while driving 30 mph the vehicle started to jerk violently causing the driver to loose control of the vehicle as a result the vehicle rolled over several times. the contact mentioned that none of the air bags deployed and no warning lights were illuminated. a police report was filed and no injuries were reported. the vehicle was declared destroyed. the manufacturer was not made aware of the failure. the failure and current mileage was unknown. pm
10/15/2011	82000
	Tl- the contact owns a 2005 jeep liberty. while driving at approximately 55 mph the contact heard a loud rumble. the vehicle tilted onto the passengers side. the vehicle was towed to the contacts home for inspection by an independent mechanic. the mechanic stated the front drive shaft had fractured and would have to be replaced. the failure occurred a second time after the repair. the vehicle was repaired. the approximate failure mileage was 82,000. ds
03/30/2012	134755
	Tl- the contact owns a 2005 jeep liberty. the contact stated that the front driver side ball joint separated from the vehicle, causing the control arm to bend. the dealer and manufacturer were notified of the failure, but advised the contact that they were only required to repair what was stated in nhtsa campaign id number: 06v288000 (suspension:front:control arm:lower ball joint) one time, and denied any assistance with any further repairs to the failure. the vehicle was not repaired. the failure and the current mileage was 134,755. kmj
03/26/2012	141109
	While merging onto route 17 in nj ( a highway) in my 2005 jeep liberty and going approximately 45mph the upper ball joint on the front drivers side broke causing that drivers side wheel to come off and become wedged between the lower control arm and the road . luckily i managed to get the jeep to slide to a complete stop on the shoulder of the road without colliding with any other vehicels. unfortunately this same type of incident occured just 7 months earlier in august of 2011 while i was driving south on the taconic state parkway at 60mph the front passenger upper ball joint broke apart causing that wheel to fall off and under the jeep, once again a miracle that i managed to get the truck to slide off the road without involving any other cars !
03/30/2012	134755
	Tl- the contact owns a 2005 jeep liberty. the contact stated that the front driver side ball joint separated from the vehicle, causing the control arm to bend. the dealer and manufacturer were notified of the failure, but advised the contact that they were only required to repair what was stated in nhtsa campaign id number: 06v288000 (suspension:front:control arm:lower ball joint) one time, and denied any assistance with any further repairs to the failure. the vehicle was not repaired. the failure and the current mileage was 134,755. kmj
03/26/2012	141109
	While merging onto route 17 in nj ( a highway) in my 2005 jeep liberty and going approximately 45mph the upper ball joint on the front drivers side broke causing that drivers side wheel to come off and become wedged between the lower control arm and the road . luckily i managed to get the jeep to slide to a complete stop on the shoulder of the road without colliding with any other vehicels. unfortunately this same type of incident occured just 7 months earlier in august of 2011 while i was driving south on the taconic state parkway at 60mph the front passenger upper ball joint broke apart causing that wheel to fall off and under the jeep, once again a miracle that i managed to get the truck to slide off the road without involving any other cars !
03/30/2012	134755
	Tl- the contact owns a 2005 jeep liberty. the contact stated that while driving on the highway the front drivers side ball joint separated from the vehicle, causing the control arm to bend. the dealer and manufacturer were notified, but stated that they were required to repair the nhtsa campaign id number: 06v288000 (suspension:front:control arm:lower ball joint) recall one time, and denied any other assistance with repair to the failure. the vehicle was not repaired. the failure and current mileage was 134,755. nw
03/26/2012	141109
	While merging onto route 17 in nj ( a highway) in my 2005 jeep liberty and going approximately 45mph the upper ball joint on the front drivers side broke causing that drivers side wheel to come off and become wedged between the lower control arm and the road . luckily i managed to get the jeep to slide to a complete stop on the shoulder of the road without colliding with any other vehicels. unfortunately this same type of incident occured just 7 months earlier in august of 2011 while i was driving south on the taconic state parkway at 60mph the front passenger upper ball joint broke apart causing that wheel to fall off and under the jeep, once again a miracle that i managed to get the truck to slide off the road without involving any other cars !
03/30/2012	134755
	Tl- the contact owns a 2005 jeep liberty. the contact stated that while driving on the highway the front drivers side ball joint separated from the vehicle, causing the control arm to bend. the dealer and manufacturer were notified, but stated that they were required to repair the nhtsa campaign id number: 06v288000 (suspension:front:control arm:lower ball joint) recall one time, and denied any other assistance with repair to the failure. the vehicle was not repaired. the failure and current mileage was 134,755. nw
03/26/2012	141109
	While merging onto route 17 in nj ( a highway) in my 2005 jeep liberty and going approximately 45mph the upper ball joint on the front drivers side broke causing that drivers side wheel to come off and become wedged between the lower control arm and the road . luckily i managed to get the jeep to slide to a complete stop on the shoulder of the road without colliding with any other vehicels. unfortunately this same type of incident occured just 7 months earlier in august of 2011 while i was driving south on the taconic state parkway at 60mph the front passenger upper ball joint broke apart causing that wheel to fall off and under the jeep, once again a miracle that i managed to get the truck to slide off the road without involving any other cars !
11/18/2010	25000
	Tl-the contact owns a 2005 jeep liberty. the contact was driving 25 mph when the steering wheel started to shake and the contact crashed into a parked vehicle. no one was injured during the crash. the contact drove the vehicle home and later discovered that the front suspension was fractured. the contact took the vehicle to the dealer to have the front suspension repaired. there had been no issues with the vehicle since the repair. the failure mileage was 25,000. the vin was not available. kmj
02/15/2012	141000
	Tl* the contact owns a 2005 jeep liberty. while traveling 15 mph, the contact drove over a road bump and noticed that the rear end of the vehicle would not remain stable. the vehicle was taken to a local mechanic where the rear lower control arms were replaced. the vehicle was not diagnosed by the dealer. the current and the failure mileages were 141,000.
11/18/2010	25000
	Tl-the contact owns a 2005 jeep liberty. the contact was driving 25 mph when the steering wheel started to shake and the contact crashed into a parked vehicle. no one was injured during the crash. the contact drove the vehicle home and later discovered that the front suspension was fractured. the contact took the vehicle to the dealer to have the front suspension repaired. there had been no issues with the vehicle since the repair. the failure mileage was 25,000. the vin was not available. kmj
02/15/2012	141000
	Tl* the contact owns a 2005 jeep liberty. while traveling 15 mph, the contact drove over a road bump and noticed that the rear end of the vehicle would not remain stable. the vehicle was taken to a local mechanic where the rear lower control arms were replaced. the vehicle was not diagnosed by the dealer. the current and the failure mileages were 141,000.
11/18/2010	25000
	Tl-the contact owns a 2005 jeep liberty. the contact stated while driving 25 mph the steering wheel started to shake and the contact crash into a parked vehicle. no one was injured during the crash. the contact drove the vehicle home. the contact notice the front suspension was broken. the contact took the vehicle to the dealer to have the front suspension repaired. there had not been any problems with the vehicle since the repair. the failure mileage was 25,000. jo
02/15/2012	141000
	Tl- the contact owns a 2005 jeep liberty. while traveling 15 mph, the contact drove over a road bump and noticed that the rear end of the vehicle would not remain stable. the vehicle was taken to a local mechanic where the rear lower control arms were replaced. the vehicle was not diagnosed by the dealer. the current and the failure mileages were 141,000. kmj
02/29/2012	81000
	Left and right rear a=arms rusted at weldments. a-arm's fell apart leaving vehicle unsteerable. vehicle towed to repair shop. quoted aftermarket replacement $1050.00 no jeep replacement parts available.
02/15/2012	141000
	Tl- the contact owns a 2005 jeep liberty. while traveling 15 mph the contact drove over a bump in the road and noticed that the rear end of the vehicle would not remain stable. the vehicle was taken to a local mechanic where the rear lower control arms were replaced. the vehicle has not been diagnosed by the dealership. the current and failure mileages are 141000. bml
02/29/2012	81000
	Left and right rear a=arms rusted at weldments. a-arm's fell apart leaving vehicle unsteerable. vehicle towed to repair shop. quoted aftermarket replacement $1050.00 no jeep replacement parts available.
01/16/2012	71000
	While driving to my workplace, i noticed my jeep swaying on the road, which i first attributed to icy road conditions. however, when i stopped the vehicle i saw that my rear control arms were severely rusted, with the left rear arm almost sheared through with rust. i was able to nurse the jeep liberty two miles to a safe parking place with my flashers on and driving about 10 mph. thankfully i was on back country roads and not driving at higher speeds! who knows what might have occurred if i had been driving at highway speeds? hopefully, i can be compensated by chrysler corporation for the cost of my repairs and towing. i find it unfathomable that such critical components would rust through on a vehicle with 70,000 miles.
02/29/2012	81000
	Left and right rear a=arms rusted at weldments. a-arm's fell apart leaving vehicle unsteerable. vehicle towed to repair shop. quoted aftermarket replacement $1050.00 no jeep replacement parts available.
01/16/2012	71000
	While driving to my workplace, i noticed my jeep swaying on the road, which i first attributed to icy road conditions. however, when i stopped the vehicle i saw that my rear control arms were severely rusted, with the left rear arm almost sheared through with rust. i was able to nurse the jeep liberty two miles to a safe parking place with my flashers on and driving about 10 mph. thankfully i was on back country roads and not driving at higher speeds! who knows what might have occurred if i had been driving at highway speeds? hopefully, i can be compensated by chrysler corporation for the cost of my repairs and towing. i find it unfathomable that such critical components would rust through on a vehicle with 70,000 miles.
01/10/2012	84045
	While making a left turn, the vehicle was felt to slip causing a momentary loss of control. on inspection, found the left rear lower control arm was rusted through along the length of the arm on the outer and inner sides. this allowed the arm to buckle. the right rear lower control arm was rusted similarly and in imminent danger of failing.
01/09/2012	145000
	Tl* the contact owns a 2005 jeep liberty. the contact stated that while coming to a stop, the rear passenger side tired seized without warning. the contact stated that the vehicle felt as if someone had crashed into the vehicle. after inspecting the vehicle, he noticed that the passenger side rear lower control arm was fractured as a result of excessive corrosion. the vehicle was towed to a local mechanic who was unable to diagnose the failure. the manufacturer was not made aware of the failure. the vehicle was not repaired. the failure and the current mileage was 145,000.
01/09/2012	145000
	Tl - the contact owns a 2005 jeep liberty. the contact stated that while coming to a stop, the rear passenger side tired seized without warning. the contact stated that the vehicle felt as if someone had crashed into the vehicle. after inspecting the vehicle, he noticed that the passenger side rear lower control arm was fractured as a result of excessive corrosion. the vehicle was towed to a local mechanic who was unable to diagnose the failure. the manufacturer was not made aware of the failure. the vehicle was not repaired. the failure and the current mileage was 145,000. kmj
01/09/2012	145000
	Tl - the contact owns a 2005 jeep liberty. the contact stated that while coming to a stop the rear right side tired locked without any warning which felt like the vehicle had been impacted. the contact mentioned that after inspecting the vehicle he noticed that the passenger side rear lower control arm broke as a result of excessive corrosion. the vehicle was towed to a local shop who has not been able to diagnosed the failure. the manufacturer was not made aware of the failure. the vehicle was not repaired. the failure and current mileage was 145,000. pm
12/29/2011	97000
	Rear lower control arms rusted away on both driver and passenger side on vehicle. vehicle unsafe to drive until control arms were replaced. control arms replaced at a cost of $360.00 dollars.
12/05/2011
	In backing out the driveway, the rear axle seperated from the frame on the right side. the right rear control arm is completely rusted through and broke. there are signs that the left rear control arm is rusted through and about to fail also. i am lucky that i was not on the road yet.
11/18/2011	47500
	I had just pulled off of the highway and had stopped. i pulled on to the city street when i heard a noise. i at first thought i had a flat tire. and when i was trying to pull off to a side street my jeep had started to slide sideway into the other lane. i could not control the jeep. i felt like i was sliding on something. thank goodness no one was next to me or coming in the other lane or i would have caused an accident. i got my jeep stopped and then made my way back into the other lane and turned down a side street to get out of the way. when i got out i looked on the passenger side looking for a flat. but no flat. i could see that the rear tire was slide back close to the under side of the wheel well. i could see that something had broke. i called my husband and when he got there and looked under he could see that the rear trailing arms had both broke. that they were rusted through. we had to have the jeep towed to a dealer that was close by. they had verified that they had rusted through. in all the years that i have been driving i have never had this happen to me before. i was just very thankful that i had gotten off the highway before this broke. i know that if this would have happened at a much higher speed i could have cause a terrible wreck. i can not believe after seeing all of these complaint for the exact same thing that there has not been a recall. how can a manufacturer of cars let something like this continue. the day this happened was a clear dry day. to have this happen i could have seriously hurt myself or some other people. what are they waiting for. some one to be killed.
11/07/2011	94500
	While driving over a speed bump in a parking lot, heard a loud thunk. while driving home afterward, observed that the vehicle wasn't steering straight and swayed badly when applying brakes. inspection revealed that the right rear lower suspension control arm has rusted through, and split in two lengthwise. had this happened while traveling at highway speed i could easily have lost control of the vehicle. the dealer service department says this does not fall under the vehicle rust warranty.
11/18/2011	47500
	I had just pulled off of the highway and had stopped. i pulled on to the city street when i heard a noise. i at first thought i had a flat tire. and when i was trying to pull off to a side street my jeep had started to slide sideway into the other lane. i could not control the jeep. i felt like i was sliding on something. thank goodness no one was next to me or coming in the other lane or i would have caused an accident. i got my jeep stopped and then made my way back into the other lane and turned down a side street to get out of the way. when i got out i looked on the passenger side looking for a flat. but no flat. i could see that the rear tire was slide back close to the under side of the wheel well. i could see that something had broke. i called my husband and when he got there and looked under he could see that the rear trailing arms had both broke. that they were rusted through. we had to have the jeep towed to a dealer that was close by. they had verified that they had rusted through. in all the years that i have been driving i have never had this happen to me before. i was just very thankful that i had gotten off the highway before this broke. i know that if this would have happened at a much higher speed i could have cause a terrible wreck. i can not believe after seeing all of these complaint for the exact same thing that there has not been a recall. how can a manufacturer of cars let something like this continue. the day this happened was a clear dry day. to have this happen i could have seriously hurt myself or some other people. what are they waiting for. some one to be killed.
11/07/2011	94500
	While driving over a speed bump in a parking lot, heard a loud thunk. while driving home afterward, observed that the vehicle wasn't steering straight and swayed badly when applying brakes. inspection revealed that the right rear lower suspension control arm has rusted through, and split in two lengthwise. had this happened while traveling at highway speed i could easily have lost control of the vehicle. the dealer service department says this does not fall under the vehicle rust warranty.
10/09/2011	50147
	While driving approximately 30-35 mph down road, weather conditions dry, sunny, temperature 55 degrees. heard something snap/break, lost control of car, swerved into oncoming lane. pulled into parking lot and noticed something broke on rear passenger side of car. called local car dealer, car was towed and right rear control arm was broken. argued with dealer because it was very noticeable that it was rusted right through. had nys inspection done on september 15, 2011 and was never told that something was wrong. after having it repaired, dealer never notified me that the driver side was also rusted. took it to a repair shop the following week and also had that one replaced. i told both repair facilities that i wanted the faulty parts back. after researching for information, realized there is a nhtsa action number of ea11013 that is exactly the same thing that happened to me. i do have pictures of the parts - both the broken one and the one i had replaced if you would like them.
11/18/2011	47500
	I had just pulled off of the highway and had stopped. i pulled on to the city street when i heard a noise. i at first thought i had a flat tire. and when i was trying to pull off to a side street my jeep had started to slide sideway into the other lane. i could not control the jeep. i felt like i was sliding on something. thank goodness no one was next to me or coming in the other lane or i would have caused an accident. i got my jeep stopped and then made my way back into the other lane and turned down a side street to get out of the way. when i got out i looked on the passenger side looking for a flat. but no flat. i could see that the rear tire was slide back close to the under side of the wheel well. i could see that something had broke. i called my husband and when he got there and looked under he could see that the rear trailing arms had both broke. that they were rusted through. we had to have the jeep towed to a dealer that was close by. they had verified that they had rusted through. in all the years that i have been driving i have never had this happen to me before. i was just very thankful that i had gotten off the highway before this broke. i know that if this would have happened at a much higher speed i could have cause a terrible wreck. i can not believe after seeing all of these complaint for the exact same thing that there has not been a recall. how can a manufacturer of cars let something like this continue. the day this happened was a clear dry day. to have this happen i could have seriously hurt myself or some other people. what are they waiting for. some one to be killed.
11/07/2011	94500
	While driving over a speed bump in a parking lot, heard a loud thunk. while driving home afterward, observed that the vehicle wasn't steering straight and swayed badly when applying brakes. inspection revealed that the right rear lower suspension control arm has rusted through, and split in two lengthwise. had this happened while traveling at highway speed i could easily have lost control of the vehicle. the dealer service department says this does not fall under the vehicle rust warranty.
10/09/2011	50147
	While driving approximately 30-35 mph down road, weather conditions dry, sunny, temperature 55 degrees. heard something snap/break, lost control of car, swerved into oncoming lane. pulled into parking lot and noticed something broke on rear passenger side of car. called local car dealer, car was towed and right rear control arm was broken. argued with dealer because it was very noticeable that it was rusted right through. had nys inspection done on september 15, 2011 and was never told that something was wrong. after having it repaired, dealer never notified me that the driver side was also rusted. took it to a repair shop the following week and also had that one replaced. i told both repair facilities that i wanted the faulty parts back. after researching for information, realized there is a nhtsa action number of ea11013 that is exactly the same thing that happened to me. i do have pictures of the parts - both the broken one and the one i had replaced if you would like them.
11/07/2011	94500
	While driving over a speed bump in a parking lot, heard a loud thunk. while driving home afterward, observed that the vehicle wasn't steering straight and swayed badly when applying brakes. inspection revealed that the right rear lower suspension control arm has rusted through, and split in two lengthwise. had this happened while traveling at highway speed i could easily have lost control of the vehicle. the dealer service department says this does not fall under the vehicle rust warranty.
10/09/2011	50147
	While driving approximately 30-35 mph down road, weather conditions dry, sunny, temperature 55 degrees. heard something snap/break, lost control of car, swerved into oncoming lane. pulled into parking lot and noticed something broke on rear passenger side of car. called local car dealer, car was towed and right rear control arm was broken. argued with dealer because it was very noticeable that it was rusted right through. had nys inspection done on september 15, 2011 and was never told that something was wrong. after having it repaired, dealer never notified me that the driver side was also rusted. took it to a repair shop the following week and also had that one replaced. i told both repair facilities that i wanted the faulty parts back. after researching for information, realized there is a nhtsa action number of ea11013 that is exactly the same thing that happened to me. i do have pictures of the parts - both the broken one and the one i had replaced if you would like them.
11/08/2011	120000
	The rear control arm completely rusted through and broke as i was driving on a 2 lane highway. i lost control of the jeep, luckily there were no other cars around so i was able to avoid a crash. the other arm is almost rusted through as well. this is not normal wear and tear. the corrosion is excessive! the jeep has not been used for snow plowing or anything like that. there is no rust anywhere else on the car just the rear control arms.
11/01/2011	83500
	I was on my way home from my job early and i had noticed a funny grinding sound when i pulled out of my parking space. i got out, checked around the truck and saw nothing. i then drove home about 7 miles from my house my car had began going right then left and i was unable to steer it at all. i was fortunate that i was not going fast and i was able to stop and pull into a parking lot. i would have crashed if this had happened minutes before when i was on the interstate. i had my car towed to the nearest garage and learned that the rear suspension control arms had both completely rusted through and the only thing keeping my jeeps rear end together was a sway bar. the mechanic says he had never seen anything like it. i have contacted chrysler also. i purchased the car in connecticut.
01/17/2011	101000
	Tl- the contact owns a 2005 jeep liberty. the contact lost control of the vehicle while driving 25 mph and crashed. the contact was told the cause of the crash was black ice, but the contact beleived that the crash was caused by a loss of control in the steering wheel. the vehicle had not been inspected or repaired. the failure mileage was 101,000. kmj
09/30/2011
	The rear control arm of our 2005 jeep liberty corroded and broke in half while i was driving in a parking lot going about 10 miles per hour.
01/17/2011	101000
	Tl- the contact owns a 2005 jeep liberty. the contact lost control of the vehicle while driving 25 mph and crashed the vehicle. the contact was told the cause of the accident was black ice, but the contact feels this was called by a loss of control in the steering. the vehicle had not been inspected. the failure mileage was 101,000.rl
09/30/2011
	The rear control arm of our 2005 jeep liberty corroded and broke in half while i was driving in a parking lot going about 10 miles per hour.
01/17/2011	101000
	Tl- the contact owns a 2005 jeep liberty. the contact lost control of the vehicle while driving 25 mph and crashed the vehicle. the contact was told the cause of the accident was black ice, but the contact feels this was called by a loss of control in the steering. the vehicle had not been inspected. the failure mileage was 101,000.rl
09/30/2011
	The rear control arm of our 2005 jeep liberty corroded and broke in half while i was driving in a parking lot going about 10 miles per hour.
09/15/2011	60000
	My jeep is making winding and grinding noises. i thought that it was the ball joints which chrysler eventually agreed to replace since it is considered a repeat recall for them but the noise, vibration and shimmy in the steering has persisted and the service dept. at the dealer informed me that i also need control arms and sway bar links. the service rep told me that it was not considered to be normal wear and tear. i contacted chrysler and the person assigned to my case told me he would get back to me to follow up. days later when i finally tracked him down in between his breaks and phone calls he told me that the dealer told him that it was just normal wear and tear. i haven't taken my car off road and it hasn't been in the snow or on salty roads. the last time that i tried to reach him i was told that he did not work on wednesdays. still no response from chrysler from anyone regarding whether or not its a safety concern that they will cover or assist with. i updated my case with the info that i would add to your ongoing investigation if i did not receive an update regarding assistance from them. the jeep is 5 yrs. old and is still making a horrible noise on the front driver's side and i cannot get a response of any kind from chrysler. i have a power train warranty in effect until the end of november. please let me know if you can assist with expediting this matter with chrysler since i do not feel safe driving the jeep in this condition. originally, i was told by my case manager that everything including the control arms and sway bar links would be replaced along with the ball joints but now i'm being told that it was a miscommunication because its normal wear and tear. thank you, monica barronton 786.301.3003
09/24/2011	72905
	While driving on a private street, heard a pop near the back of vehicle. i stopped and checked to see if i had a flat, as the car was swerving as if i had a flat tire. however, upon inspection, tire was fully inflated but it was rubbing the back of the wheel well. the wheel was off-center and the vehicle itself was lower to the wheel. i proceeded to pull into my driveway. after viewing underneath the vehicle, noticed the rusted broken arm of the suspension system (left rear). the other side is rusted and cracked as well (right rear). fortunately i was travelling in a subdivision at a slow rate of speed. otherwise i feel had i been on a busier highway at higher rate of speed, may have lost control as the car was swerving while i was only doing 20mph and under.
08/09/2011	46000
	I was informed that i would need to replace the ball joint suspension on my 2005 jeep liberty before it could pass inspection. when i called the chrysler recall hotline, the representative stated that they would not pay for repairs to the liberty b/c it was already repaired during the recall. but they were more than willing to help me find a dealership to where i would pay for the repair. this was from a faulty design, this is not from wear and tear that occurs when owning a vehicle.
05/24/2007
	I received the recall notice in march, 2007. i called the dealership, david o'neal in raleigh and asked for an appointment to have the work performed. i was told by kelly, there are about 30 ahead of you. i'll put you on the list and will call you. after two months, there has been no call.
02/01/2006		1	04/19/2005
	2005 jeep liberty sport with concerns about recall on lower ball joint*cc the consumer was upset that know one at her local dealership mentioned the recall on the lower ball joints, despite the fact she had been there several tires to have her vehicle serviced. the emergency brake did not hold, the dealer adjusted the parking brake. the vehicle would pull to the left, the dealer performed an alignment. jb
10/28/2006		1	10/27/2005
	This complaint is in reference to my 2005 jeep liberty (vin#1j4gl48k6 5wxxxxxx ). my wife, with our newborn baby on-board, was driving this vehicle on a dry, asphalt surface when she experienced a period of steering loss, causing her to drive off of the roadway. i investigated this issue and was surprised to find that there had been a recall on lower ball joints for this vehicle. the date of this recall was september 6, 2006. i have never received a notice of this from either the manufacturer (chrysler jeep) or my dealer. this is negligence and could have resulted in a crash. *nm
09/01/2006	18500	1	02/02/2005
	Dt: the contact stated the tires wore out prematurely. there was a vibration from the front end and the vehicle pulled to the right at high speeds of 85 mph. an independent repair shop determined the lower ball joints had worn out at only 18,000 miles. there was a nhtsa recall, # 06v288000, regarding the suspension: front: control arm: lower ball joint. the vehicle was not included in the recall due to the vin. updated 12/1/2006 - the lower ball joints were replaced by the dealer but the vibration continued. the tires were replaced 18000 miles due to cupping. the dealer continues to look for the cause of the vibration. nm
SUSPENSION - AUTOMATIC STABILITY CONTROL (ASC)
04/12/2005	13	1	04/09/2005
	Have 2005, liberty sport, 4x4 w/automatic transmision, during highway driving at speed around 65 mph the car wandered left and right and will not stay in a streight line, the steering wheel has 3/4 to 1 play, new jeep with only 13 miles on it. if passed by a truck vehicle almost lost control.*ak
SUSPENSION - FRONT
08/05/2011	129000
	Tl-the contact owns a 2005 jeep liberty. the contact stated that while driving 65 mph, a loud noise was heard coming from the front end and he lost control of the vehicle. as a result, the vehicle swerved off the roadway. upon examination, the contact noticed that the front passenger wheel separated from the vehicle because its upper ball joint failed. the vehicle was towed to an authorized dealer where it was in the process of having the failure diagnosed. the vehicle had not been repaired. the failure and current mileages were 129,000. the vin was not available. sm.
08/05/2011	129000
	Tl-the contact owns a 2005 jeep liberty. the contact stated while driving at 65mph he heard aloud noise at the vehicle front end lost control of the vehicle and swerved off the road. the contact examined the vehicle and found the passenger front wheel had separated from the vehicle because the upper ball joint failed. the vehicle was towed to the local dealer who will perform a diagnosed. the vehicle has not been. the vin information was not available. the failure and the current mileage was 129,000. li
10/01/2009	56900	1
	My 2005 jeep liberty renegade 2wd has both front upper ball joints with signs of excessive wear. my car has never been off road and i have never hit anything that could cause such of abnormal wear. my car has 56000 miles and according to the mechanic it has been like this for a while. note that this car had the lower ball joint replaced do to a previous recall. *tr
09/28/2009	36112	1
	2005 jeep liberty pop noise when make a turn. the car was fixed march 10,2007. i had other people look at it said ball joint replacement. i believe it was fixed with a defective part. dodge said 67.00 just to look at it. *tr
07/12/2008	44093	1
	Normal highway to semi-hard off-road driving in wyoming. destroyed 2 sets of upper ball joint/upper control arm assemblies within 45,000 miles. no serious damages yet but scary, still. $400 for parts each time, quoted $359 for labor. did labor myself, both times. *tr
09/08/2006	28000
	Tl*the contact owns a 2005 jeep liberty. while driving approximately 4 mph and making a left turn, the contact heard an unfamiliar noise and the vehicle briefly stopped moving. she is aware of the safety risk involved. she received a recall notice in 2006 for the lower ball joints. the dealer performed the recall repair on approximately september 8, 2006; however, the failure continued to occur. the failure occurred daily and the vehicle vibrated. the dealer advised her to get the tires balanced, but the failure continued to persist. a mechanic later stated that this was characteristic of the jeep liberty. the contact read a news article stating that there was an investigation related to the upper ball joints and the failure was not related to her year, make, and model. the failure mileage was 28,000.
SUSPENSION - FRONT - CONTROL ARM - LOWER ARM
03/25/2008	64000	1	07/16/2007
	Tl*the contact owns a 2005 jeep liberty. while driving 35 mph, the ball joints separated when she depressed the brakes. as a result, the tire smashed into the fender, which caused a crash. there is a recall for the suspension: front: control arm: lower ball joint (nhtsa campaign id 06v288000) however, the contact stated that she did not receive a recall notice. the current and failure mileages were 64,000.
05/13/2007	56000	1	02/08/2006
	Tl*the contact owns a 2005 jeep liberty. while driving 15 mph, the vehicle's rear lower control arm split in half. the steering wheel spun around and broke the contact's finger. the driver side of the vehicle fell to the ground and the vehicle drove into a ditch. the contact received a recall notice in april, but did not have a chance to have it honored. the dealer has the vehicle. the engine size was unknown. the current and failure mileages were 56,000.
SUSPENSION - FRONT - CONTROL ARM - LOWER BALL JOINT
11/15/2008		1
	2005 jeep liberty recall for lower ball joints. consumer states that she could never get an appointment with any jeep dealer to fix the vehicle for this recall and the wait was three to six months. nj the consumer stated as she was making a left hand turn, the ball joints broke and the vehicle became difficult to drive. due to the way the ball joints broke, it landed on the rim of the tire and damaged the rim in the process. jb
12/15/2008	47000	1
	On monday night, at around 8:30pm, i was driving back home at approximately 15 mph, taking a left, and from the inside of the car, my friend and i heard a loud pop noise, then some loud grinding noise after. i quickly shifted the car to park, jumped out of the car thinking that i had a flat tire. the tires were intact. my car refused to budge, even after the police came and we had put the car in neutral, and tried to push it out of the middle of an intersection of two roads. the car refused to budge. right after the getting out of the car, i noticed that there the car had begun to leak from under the hood onto the ground. i had to call triple a to get the car towed to the nearest dealership - grava jeep dealership - and the next day, the service department at the dealership called and said that it was the lower ball joints - which was a safety recall for the jeep liberty '05, and because the lower ball joints had separated, it had caused rim damage to the car, making it unsafe to drive with - as it would damage and deflate my tire. the power steering line was also found to be leaking, of which i had never had issues with until the ball joint had separated, and the car was attempted to be moved to safety (that was when we saw the large puddle of liquid dripping out of the car). grava dealership has agreed to replace the lower ball joints under warranty, but they would not cover the damage to the rim or the power steering, although the lower ball joint caused the damage to the rim when it broke apart, and said because it was only a possibility that the lower ball joint could have caused stress to the power steering, and isn't definite, i would have to cover the entire costs. i called the reimbursement department of chrysler explaining the situation and they kept transferring me to supervisors, senior staff, other customer representatives, until finally today - 12/16 - i called 2 more times, and was told that they would only cover 25% of the rim damage. *tr
10/25/2008	77000	1
	Tlthe contact owns a 2005 jeep liberty. the vehicle was taken to an authorized dealer for repair. the technician inspected the vehicle and noticed corrosion in the front upper ball joints. the vehicle was not repaired at that time; however, the lower front ball joints were replaced eight months ago according to nhtsa campaign id number 06v288000 (suspension:front:control arm:lower ball joint). the contact was concerned of the safety risk involved. the vin was unknown. the failure mileage was 77,000 and current mileage was 78,000. updated 01/07/09. lj updated 01/08/09. *jb
06/28/2008	30000
	Tl*the contact owns a 2005 jeep liberty. the contact heard a noise in the front end of her vehicle, which sounded like a helicopter on the passenger side. she took the vehicle to the dealer and was informed that the lower ball joints were defective. the dealer replaced the ball joints according to nhtsa campaign id number 06v288000 (suspension:front:control arm:lower ball joint), of which the contact had no knowledge. as a result, the two front tires were damaged due to the defective ball joints; however, the dealer refused to make the replacement. the manufacturer also stated that they would not replace the tires. the vin was unknown. the current mileage was approximately 31,000 and failure mileage was approximately 30,000.
03/10/2006	21413	2	03/07/2005
	Tl*the contact owns a 2005 jeep liberty. in 2005, the contact heard a loud noise underneath the vehicle when driving at low speeds. the dealer replaced both front lower passenger and driver side ball joints. two years later, while driving 10 mph, the ball joints failed and felt like a tire had blown. the vehicle was towed to the dealer and they stated that the ball joints needed to be replaced. the contact stated that this was a major manufacturer defect that could place others in danger. the failure mileage was 21,413 and current mileage was 56,000. 3-27-08 per phone converstaion, lower ball joints failed second event, smch
08/07/2007	34700	1	04/30/2005
	Our 2005 jeep liberty limited crd has had the lower front suspension ball joints replaced as part of the vehicle's recall notice. at approximately 30,000 miles, we went to an independent tire shop for an alignment due to poor tire wear and wandering characteristics when driving at highway speeds. the tire shop indicated that the vehicle had a defective upper ball joint and could replace the failed unit with permission from the dealer. the dealer, medved jeep, denied the claim. we took the vehicle to medved who then claimed that the upper ball joints were not defective. at approximately 37,000 miles the vehicle had a higher frequency of front end clunking, so i took it back to medved who then claimed the noise was only an extraneous battery loose under the seat. at approximately 43,000 miles, the clunking had become disturbingly frequent and more severe. i took it back to medved and they now confirm that it's a faulty upper ball joint. however, they claim no responsibility for not correcting the problem at 30,000 miles or 37,000 miles. they refused to replace the defective part, and furthermore, called in a chrysler inspector who reported that our 1-1/2 lift kit caused the problems with the ball joint. however, the boots on the ball joints are still intact and there is no visible evidence that indicates the cause of the ball joint failure (poor manufacturing versus lift kit). there has been no forensic evaluation of the failure. the upper ball joints on this vehicle have a record of failure per online forums. many failures are on vehicles without lift kits- pointing to likely underengineered component's on the part of jeep versus purely speculative conclusions that our 1-1/2 lift kit may have caused the failure. the lower ball joint engineering was faulty, and nhtsa should explore the related failures to the upper suspension ball joints. this is as potentially serious under catastrophic failure as the lower suspension ball joints. *tr
01/24/2007	32362	1	12/05/2005
	We own a 2005 jeep liberty . in jan. 2007 we received a recall letter w/ notification code f23 . we had the recall work done at bill luke in phx., az in jan. 2007 . now while here in evansville , in. we had our jeep serviced ( 11/07 ) and the mechanic showed us that the 2 front tires were worn out badly on the inside of each tire. he told us that the front end components are all good and sound so he suggested we have a front end alignment done. he also rotated the bad tires to the back and back to front. after investigating the receipts from the past recall work there was no front end alignment done after the lower ball joints were installed at bill luke in phx,az.. we just took it as if that work was done and never questioned the dealership about a front end alignment and they never said anything to us about it. we have contacted bill luke with no resolve to this serious problem they created on our jeep. we need to now replace 4 tires and get a computerized front end alignment ( approx. $ 850 ) at the cost of their negligence. we need help to resolve this matter promptly. any time any front end parts are replaced a front end alignment should be done. and trying to explain that to the dealership in phx is very hard. please help us get reimbursement for this problem that daimler chrysler created. thank you. *tr
11/13/2007		0	08/01/2005
	Tl*the contact owns a 2005 jeep liberty. the contact received a recall notice for nhtsa campaign id number 06v288000 (suspension:front:control arm:lower ball joint). the dealer was called numerous times since april of 2007 regarding this recall. the dealer stated that the part was unavailable and did not provide a time frame for when it would become available. there had been no failure to date. the current mileage was 30,450.
09/21/2007		1	07/03/2005
	A letter was sent to me from chrysler concerning safety recall f23 lower ball joints. i have contacted chrysler several times and nothing has been done to assist me in resolving this potential life threatening defect on my vehicle. *jb
01/01/1901		1
	2005 jeep liberty with a recall for the lower ball joints. customer states that she noticed the metal on the tires coming out. mechanic told her the ball joints were on too tight and threw the jeep out of alignment. kb the consumer is seeking reimbursement for new tires, alignment, waste tire fee and labor. the consumer stated after the recall was performed someone should have noticed how badly the alignment was.jb
09/28/2007	16703	2	08/29/2005
	Tl*the contact owns a 2005 jeep liberty. the contact received a recall notice regarding the lower ball joints. at 16,703 miles, the vehicle was taken to the dealer for the recall repair. after the ball joints were replaced, he was not informed that the alignment was not performed. four months after the replacement, he noticed that the tires were worn due to the alignment not being performed. the vehicle had 19,500 miles at that time. the contact called the dealer to demand a free alignment, but was informed that he would be responsible for the charges. the transmission type and recall number were unknown. the current mileage was 19,500 and failure mileage was 16,703.
10/10/2006	35529	0	11/09/2004
	My 2005 jeep liberty has been pulling to the right since i had the dealership replace the lower ball joints due to the recall. i've complained to the dealership since it was done and they've taken it in and looked at it several times. it has been aligned and the tires have been rotated more than is specified just trying to get it to drive straight down the road again. it has torn up to inner right front fender wells and has worn the tire down on the right front side. i don't believe my vehicle is safe to drive. it's difficult to keep it on the road because if i let go of the steering wheel even for a moment it veers off to the right immediately. *jb
05/02/2007		1	07/05/2005
	Ref- safety recall f23 - lower ball joints. i received this first notice may 1 and contacted york jeep here in prescott. 4 months later they have not yet repaired my vehicle. i keep getting told no parts are available - the parts are on order. i have contacted them monthly and get the same response. i think this is very strange. can you help me get this resolved? *tr
08/21/2007	22900	1	08/14/2005
	Received safety recall f-23 lower ball joints the week of 08-13-07, made appt for repairs on 08-23-07; while driving home on 08-21 in rainy conditions i was unable to steer my 2005 jeep liberty & struck a guardrail,damaging my front bumper, fortunately i was driving under 20 mph. i called chrysler when i arrived home on the 21st & i still have not had a call back from the to advise me if they will pay the $600.00 repair bill that i have for the damage to my front bumper. chrysler associates advised me they are waiting to talk to the local dealer that replace the ball joints. i was also told that all of the information between the dealer & chrysler are proprietary and therefore would not be disclosed to me. *tr
01/14/2007		0	07/01/2005
	Tl*the contact owns a 2005 jeep liberty. the contact received recall notice number 06v288000 (suspension:front:control arm:lower ball joint). she called the dealer in january of 2007 and they informed her that she would be added to a repair waiting list. unfortunately, the dealer does not know when the necessary part will become available to make the repair. there had been no failure to date. the current mileage was 23,000.
01/01/1901		1
	Jeep liberty safety recall f23-lower ball joints customer states that they have received a second letter but the dealership has yet to repair his car from the first one*cc jb
08/08/2007	41802	2	12/01/2006
	Tl*the contact owns a 2005 jeep liberty. while attempting to make a right turn at 25 mph, the steering wheel locked. the contact lost control and the vehicle proceeded onto the other side of the road, where it crashed into an idle vehicle. the weather conditions were rainy. there were no injuries. one week prior to the crash, the contact stated that the vehicle felt strange, but assumed that it was due to the rain. she received a recall notice for the lower ball joints the day after the crash. the vehicle is unable to be driven and is parked at her residence. police report number 10060304 was filed. the powertrain and recall number were unknown. the current and failure mileages were 41,802.
03/01/2007	7000	1	02/01/2005
	Tl*the contact owns a 2005 jeep liberty. the contact received his first recall notice (number 06v288000 (suspension:front:control arm:lower ball joint)) in march of 2007. he called the manufacturer and was placed on a waiting list. in august of 2007, he received a second recall notice. he believes this is a safety risk because his lower ball joints have not been repaired. the current mileage was 10,000 and failure mileage was 7,000.
03/15/2007		1
	My jeep dealer in macomb, il, cross jeep, was unable to remedy safety recall f23 - lower ball joints within a reasonable amount of time. i have waited almost 5 months for cross jeep to replace the lower ball joints on my 2005 jeep liberty and have attempted no less than 4 follow ups without any success. i have been promised return phone calls about the status of my vehicle being fixed, and i have yet to receive one of these return phone calls from the dealership. i just got off the phone with cavanaugh jeep in monmouth, il, and i already have an appointment for next tuesday to have the recall fixed. *tr
07/09/2007		0	11/20/2005
	Tl*the contact owns a 2005 jeep liberty. the contact received recall notice # 06v288000 (suspension: front: control arm: lower ball joint). the dealer was unable to repair the vehicle due to the lack of replacement parts. the contact is on a long waiting list. there are no other local dealers. no failures have occurred at this time. the current mileage is 20,000 and failure mileage was inapplicable.
03/06/2007		0
	Tl*the contact owns a 2005 jeep liberty. the contact received recall notice # 06v288000 (suspension:front:control arm:lower ball joint). she has been on a waiting list since march of 2007. no failures have occurred at this time. the purchase date and failure mileage were unknown. the current mileage is 20,000.
04/01/2006	18000	1	06/01/2005
	Tl*the contact owns a 2005 jeep liberty. on june 11, 2005, the contact received a recall notice regarding the lower ball joints. while driving 5 mph, his wife was involved in a crash. the vehicle swerved and struck a post. she did not sustain any injuries. the contact has not notified the dealer or the manufacturer. the current mileage is 26,000 and failure mileage was 18,000.
03/08/2007	49000	1	04/14/2005
	Tlthe contact owns a 2005 jeep liberty. on march 8, 2007, the contact received a recall notice to have the suspension front:lower ball joints replaced on his vehicle. he has called the dealer for the repair and they informed him that they were only getting three parts per week. the contact was placed on a waiting list. he called the dealer several weeks ago and they stated that his placement was several pages back and would call him when his name appears. recently, while driving 20 mph, the lower ball joints failed and the vehicle was damaged. the right front wheel was punctured by the ball joint. the current and failure mileages were 49,000. updated 07/19/07. jb
04/10/2007		0	05/01/2006
	Tl*the contact owns a 2005 jeep liberty. on april 9, 2007, the contact received recall notice # 06v288000 (suspension:front:control arm:lower ball joint). the contact scheduled an appointment to have the vehicle repaired on april 18, 2007. the dealer stated that they did not have the part and would call when it arrived. as of june 1, 2007, the dealer has not called. presently, no failures have occurred. the current mileage is 10,000 and the failure mileage was unknown.
01/25/2007		1
	Safety recall f23-lower ball joints. dealer is allotted insufficient number of parts per week and consumer is put on waiting list since jan. 1st,2007. ball joint separation can result in loss of steering and could cause a crash without prior warning. the safety of not only myself but my family as well including small grandchildren. daimler/chrysler should send sufficient number of parts to remedy this problem promptly. lives are at risk! *tr
08/25/2006	20000	1	03/13/2005
	Tlthe contact owned a 2005 jeep liberty. while driving 65 mph in normal driving conditions, the vehicle was side swiped by another vehicle. the contacts vehicle spun out of control, struck another vehicle, and then crashed into a tree. the contact suffered three fractured ribs, pain in the neck and back, chest burn from the seat belt, and stress. the vehicle was destroyed. a police report was filed. the contact received a recall notice for the lower ball joints in april of 2007. she stated that had the recall repair been performed, she would not have had the crash. the engine size was unknown. the current and failure mileages were 20,000. updated 11/16/07 tr
04/08/2007
	Tl*the contact owns a 2005 chrysler jeep liberty. the contact received recall notice #06b288000. the dealer stated that it will take approximately 6 weeks for the lower ball joint part to come in. the vehicle has not experienced any failures at this time. the current mileage was 35,000.
12/15/2006		1
	Tl* the contact owns a 2005 jeep liberty. the contact received recall # 06v288000 regarding suspension:front:control arm:lower ball joint and has been on a waiting listing since december. the dealer stated that she was the 100th person on the list. the vehicle has not experienced any failures at this time. *ak
04/24/2007		1	12/03/2004
	Tl* the contact owns a 2005 jeep liberty. the contact received a recall notice for the suspension front control arm: lower ball joints. the dealer stated that the earliest appointment would be in three weeks. the time frame was unacceptable due to the safety risk involved. the failure mileage was unknown. the current mileage was 26,200. the contact has not experienced any failures at this time. *ak
04/15/2007	25000	1	01/01/2006
	Tl* the contact owns a 2005 jeep liberty. the contact received recall notice # 06v288000 concerning suspension:front:control arm:lower ball joint. hewas not satisfied with the two month waiting in order to have the vehicle repaired. he called other dealers and the wait was the same. the current and failure mileages were 25,000. *ak
03/30/2007		1	01/01/1901
	2005 jeep liberty customer states that they received a letter for recall and was not been able to get car fixed*cc this consumer states while pulling into the parking lot, the driver's side front suspension failed causing the tire to become disconnected. update 4/16tr
04/17/2007	25000	1
	Tlthe contact owns a 2005 chrysler jeep liberty. the contact received recall #06v288000 for the lower ball joints. the dealer stated that it will take 6 months for the part to become available. the current and failure mileage were 25,000. there were no failures at this time. ak
04/16/2007		1	01/03/2005
	Received safety recall notice f23 - lower ball joints from daimler chrysler in the mail. went personally to dealership - painters sun country chrysler, 1600 s. hilton dr., st. george, ut 84770 on 4/16/2007. was told by female in service area that chrysler only allows them two (2) repairs on this per week and it would take 4 to 5 months before they could get to fixing our vehicle. *jb
04/13/2007	33000	1
	Tlthe contact owns a 2005 jeep liberty. the contact has been on a waiting list for three months for recall # 06v288000. repairs. the dealer stated that it will take approximately two more months before the lower ball joint part became available. the current and failure mileages were 33,000.ak update 05/21/07*tr
02/26/2007	16050	2	03/04/2005
	Tl- the contact owns a 2005 jeep liberty. while driving in the rain at 55 mph the contact lost control of the steering wheel for 2-3 seconds. this failure occurred twice. the contact later received a recall notice for lower ball joints, and was informed that it would be 3-6 months before the recall work was done. the failure mileage was 16,050 and the current mileage was 17,280. ak spoke with consumer 10/16/07 was told diregard complaint. consumer traded vehicle. *lj 10/17/07
03/06/2007	20000	1	04/03/2005
	Tlthe contact owns a 2005 jeep liberty. the contact received recall 06v288000 regarding the lower ball joints. the dealer stated it will take approximately three months for the part to become available. the contact began to hear a growling noise from the tire region of the vehicle. the dealer was unsure if the noise was related to the lower ball joint. for a proper diagnosis the lower ball joints would need to be inspected at the contact's expense. the current and failure mileage were 20,000.ak
04/09/2007		1	11/01/2005
	Tlthe contact owns a 2005 jeep liberty. on april 9, 2007 the contact received a recall notice. the manufacturer and dealer stated that the lower ball joints were replaced in 2005. the contact was advised that it would be safe to tow a boat to the vehicle. the current mileage was 31,500.ak
04/09/2007		1
	Called dealership twice about recall on jeep liberty ball joint problem. i wastold it could be several months before i could have my jeep repaired because daimler chrysler was sending a few parts at a time. if this was serious they could certainly look at the sales of the dealerships and determine an average number to send to each one, even if in stages. what am i supposed to drive until then? do i just take my chances and hope for the best. if manufacture has a recall they should make sure the dealerships could take care of thier customers faster than a couple of months.*ak
04/02/2007	21000	1	06/01/2005
	Tlthe contact owns a 2005 jeep liberty. the contact received recall 06v288000 for the lower ball joints. the dealer stated that repair work could begin in approximately three months ,and the contact felt the estimated wait time was too long. the current and failure mileage were 21,000.ak
04/04/2007		1
	Daimler chrysler safety recall f23 lower ball joints. recall started in september 2006, did not receive mailed recall notice till 3/10/07. called dealer, who said that the parts are on backorder, and people have been on a waiting list since december of 2006, that seems to be a four or five month waiting list for a problem that the recall says will take one hour to fix.
04/03/2007		1	12/23/2004
	There is no parts availability for safety recall f23-lower ball joints. i am writing on behalf of my wife who is the original owner. i am very concerned with this safety recall. i have been trying to get this taken care of for approximately 4 months now and every time i do the dealerships say they don't have any parts. i do not blame the dealerships, i blame the manufacturer because i have contacted a number of dealerships and it's the same story everywhere. i would like some pressure to be put on daimler-chrysler to begin to mass produce these parts as i am becoming increasingly worried for the safety of my wife. it states in the recall notice ball joint separation can result in a loss of steering control and could cause a crash without prior warning. something needs to done immediately because if something should happen i would hold both the manufacturer and the nhtsa responsible. *jb
03/23/2007		1
	Tl* - the contact owns a 2005 jeep liberty. the contact received recall 06v288000. the dealer advised that it will take approximately 3 months to receive the lower ball joint partm and to perform the repair. the dealer stated they were only getting 4 parts per month. the current mileage on the vehiclewas 17,000. there had been no failures to date.*ak
03/19/2007		1	08/01/2005
	Tl- the contact owns a 2005 jeep liberty. the contact received a recall notice for the front lower ball joints. the dealer informed the contact it would be a minimum of a month before she would be able to have the vehicle repaired. the dealer stated they were only receiving two or three repair kits a week. the current mileage was 24,000 miles. there had been no failure to date.ak
03/27/2006		1	12/28/2005
	Daimler chrysler - safety recall f23 - concerning lower ball joint. taylor motors 50 north columbus road, athens, oh 45701, phone: (740) 594-3528. my wife tried to make an appointment for this recall the representative was upset and rude, stating there were at least 60 people ahead of you, and i did not have any parts. chrysler send out these recalls and no body told me. no schedule time was given to fix safety recall f23 - lower ball joints. *ak
02/24/2007		1	12/06/2005
	Tlthe contact owns a 2005 jeep liberty. the contact received two recall notices regarding the vehicle's lower ball joint. the contact stated that the dealer was not receiving enough parts and was taking too long to have the vehicle serviced. the current mileage was 6,200.ak
03/27/2007		1	08/15/2005
	I have been trying to schedule service on my jeep libery after receiving a recall notice from the manufacturer. i have been waiting for over two months to get the jeep service station to receive the part. i was told today (3/27) that it may be another five months before the part comes in. in the meantime, i am driving an unsafe jeep liberty. this is unacceptable. the recall is on: lower ball joints (safety recall f23). *jb
03/27/2007		1
	I received notification code f23 from daimler chrysler recalling my vehicle for a serious safety problem with ball joints this month. i first read about the recall in september of 2006, but it took six months for them to notify me. after receiving the notice, i called my jeep dealer on 3/27/07. i was told that there were 170 people on the list ahead of me, and that the most they would fix was 10 vehicles per week. next, i called daimler chrysler's 800 number that was listed on the recall notice. after being placed on hold while they were trying to find another dealer, i was cut off. a recall that will take over one year to remedy is not acceptable! please let me know what i should do if i have an accident that kills someone while i am waiting! *jb
03/27/2007	30000	1
	Tl- the contact owns a 2005 jeep liberty. the contact received recall 06v288000 for the lower ball joint. the contact was 40th on the waiting list. she heard a popping noise while driving. the current mileage is 30,000. there had been no failures to date.ak
03/26/2007	76000	1	03/20/2005
	There was a recall on ball joints for jeep liberty....i called the dealership addy chrysler in lexington, sc for appointment to fix the recall, they told me it would be 2-3 months because chryler would only allocate 3 sets of ball joints at a time to each dealer. what kind of secuitywas this. how many accidents have to happen before chrysler will authorize enough parts for the recall. *ak
03/15/2007		1	04/03/2005
	Tl- the contact owns a 2005 jeep liberty which has a safety recall on the lower ball joints. they have contacted 2 to 3 dealers to schedule the work, and they each stated that it would take six to eight weeks just to receive the parts, and then they will call them to schedule the repairs. she believed that nhtsa should be concerned and set a specific deadline in which to repair the vehiclesbecause someone could have a accident waiting for the parts to come in. the current mileage was 28000. there had been no failures to date. ak
03/23/2007		1
	This complaint was about daimler chrysler's failure to correct a recall in a timely manner concerning nhtsa recall campaign id number : 06v288000. this recall started on 9/11/06. i did not get a recall notice until over 6 months later . on 3/23/07, i called the dealer to schedule the repairs, and was told the earliest they were accepting appointments was june, 2007. other liberty vehicle's ball joint failures was due to the virginia sate safety inspection . because of this problem they had to take ball joints from other recalled customers in order to get the failed liberty vehicles back on the road. since this recall was for a potentially catastrophic failure something needed to be done to get these parts in so repairs could be made.
03/13/2007		1	07/15/2005
	I have a 2005 jeep liberty which was recalled back in september 2006 due to lower ball joints. ,my car was serviced back in october, and there was no mention of such recall at the time. now that i received the notice by mail i called to have it replaced, and i then have to wait 6-8 weeks on a part that was a safety issue and could cause a death in my family, that problem was supposed to be corrected at that time of service, also the hand brake never worked the way it should since the car was mpurchased took vehicle on several ocassions to dealer, but they kept saying that nothing was wrong with it, very bad customer service,and i'm not the only one saying that, just have to listen to the people waiting on their vehicles while they were being serviced. *ak
03/23/2007	35800	1	02/02/2005
	Tlthe contact owns a 2005 jeep liberty. the contact called in reference to recall # 06v288000 regarding the lower ball joint. the dealer quoted a wait time of approximately four months before the vehicle could be serviced. the current and failure mileage were 35800.ak the consumer states was contacted on 4/13/07 regarding repair and date set for possible repairs on 4/16/07. update 4/25/07*tr
03/12/2007		0	06/15/2005
	I am writing in response to recalls that have been issued for my type of vehicle (2005 jeep liberty). i was never notified of the recall issued for lower ball joints for my vehicle. when i called customer service at daimler chrysler to inquire why i was not notified, i was made to feel unimportant. i then called my local dealership and spoke to the service manager. he was aware of the recall, however never notified me that it needed to be repaired. i take my vehicle there for service every month or so since purchasing in june 2005. he claimed that the parts were back ordered and he would let me know when they would be in. that was on 3-12-07 and today is 3-22-07 and he has not returned my call. i am a new mother of a baby boy (3 months) and it does not make me or my husband happy that we are riding in a vehicle with a defect. i am being to think that the jeep liberty is a lemon. after calling and complaining, i received a recall notice postmarked 3-16-07. what actions can i take from this point? i am very unhappy. i have mailed a letter of complaint to the dealership and daimler chrysler. please let me know how to proceed from this point. i am awaiting your response. the dealership i purchased from is as follows: galeana jeep 180 greystone blvd. columbia, sc 29210 thank you for your assistance. sincerely, robin tidwell
03/22/2007		1	12/31/2004
	Tlthe contact owns a 2005 jeep liberty. the contact received recall notice 06v288000 regarding the lower ball joint. the dealer stated that it would be twenty weeks before the vehicle could be repaired.ak
03/08/2007	20500	0
	Tl* - the contact owns a 2005 chrysler jeep liberty. the contact received recall 06v288000. the dealer stated that it would take 3 months for the lower ball joint to become available. the current mileage was 20,500. the contact had not experienced any problems with the vehicle at this time. the vin was unavailable.
03/19/2007	21000	1	02/01/2005
	Tl* - the contact owns a 2005 chrysler jeep liberty. the contact received recall 06v288000 on 3/20/07. the dealer/manufacturer advised her that it would take approximately 1 month for the lower ball joint part to become available. the current mileage was 21,000 the contact has not experience any problems with the vehicle at this time. ak the dealer informed customer the lower ball joints were in good condition and could wait the month for replacement parts. update 4/9 tr
03/15/2007	11800	1
	Tl* - the contact owns a 2005 chrysler jeep liberty. the contact received recall o6v28800. the dealer/manufacturer advised the contact they would not have the lower ball joint part available until july. the current mileage was 11,800. ak update 4/9 tr
03/16/2007		1	02/09/2005
	Tl* - the contact owns a 2005 jeep liberty. the contact was concerned about the length of time itwas taking for daimler chrysler to make the safety repairs to the lower ball joints. the contact stated that it was ridiculous that the dealership was only receiving 20 parts per week, and she was told that she would have to wait to have the safety repairs made about two months or more. the contact stated that as far as she knew had not had any problems with the vehicle. *ak
03/14/2007	30000	1	02/01/2005
	Tl* the contact owns a 2005 chrysler jeep liberty. the contact received recall #06v288000. the dealer and manufacturer stated that the part will not be available for approximately 3 months. the contact has not had any failures at this time. the current and failure mileage were 30000. *ak
03/13/2007		1
	I have received a recall notice on my 2005 jeep liberty regarding the lower ball joints, a condition which, apparently can lead to a crash. i received the notice on 3/10/07, although the recall was apparently initiated in september of last year. upon contacting my dealer, i am told that there is a ten week wait for the procedure. in other words, it will be at least nine months from the time chrysler knew of this potentially life threatening problem to the time that i can get it fixed. this strikes me as a (failure) to remedy this defect...within a reasonable time, and i think the company should be severely sanctioned.*jb
03/12/2007	29000	2	01/06/2005
	Tl* - the contact owns a 2005 jeep liberty. the contacts was concerned that there were safety recalls on the vehicle, and two in particular on this vehicle, and she has not received any information stating that there was a safety recall on the vehicle. the contact stated that on 03/12/2007 she went on the internet and found that there were two safety recalls that applied to this vehicle. there had been no failures to date. the current mileage was 29,000. ak update 05/04/07tr
03/13/2007		1	04/15/2005
	As explained by service writer at chrysler of culpeper, i can not get an appointment for a recall until the last week of may or early june because chrysler is only allowing 2 repairs a week. since i will be traveling on vacation before then, this does make be feel very safe. is it really necessary to wait this long? *jb
03/02/2007		1	02/09/2006
	Tl* - the contact owns a 2005 jeep liberty which had a safety recall #06v288000 for the lower ball joint. the contacts was not satisfied that it will take more than three months to repair the vehicle. the contact stated that when he made a left turn , tried to park, or to turn thevehicle around he heard a popping noise. the contact stated that he didn't know if thiswas related to the safety recall or not because he i was not a mechanic. the contact stated that he may not be able to take a planned trip because his wife was concerned about the safety repair that needed to be corrected. the contact stated that the weather was not an issue and that each time this has happened he was only driving 15 mph. the contact also was concerned that his vehicle only got 15 miles to the gallon of gasoline in the city. the current mileage was 31000. *ak
01/09/2006	19000	1
	Tl* - the contact called regarding the 2005 chrysler jeep liberty. the contact received recall 06v288000 on 3/10/07. the contact stated that in january 2007 the vehicle failed the state inspection because of the lower ball joints. she called a daimler chrysler dealer and she was put on a waiting list. the contact stated she did not know there was a recall on the lower ball joints. the contact stated on 1/9/07 she was traveling at 40 mph, the road conditions were dry and she lost control of the vehicle and hit a telephone pole. there was front end damage and damage to the front driver and passenger tires. there were no warning indicators before the crash. the contact was belted there were two serious injuries. the airbags deployed. the insurance company took pictures of the vehicle. a police report was taken. the contact had contacted daimler chrysler, and was told they would look into the incident. the current and failure mileage were both 19000. *ak
03/08/2007		1
	Tl* - the contact called regarding the 2005 chrysler jeep liberty. the contact received recall 06v288000. the dealer has advised him that they will not have the lower ball joint part for approximately 6 weeks. the contactwas concerned for his safety as hewas traveling in the vehicle. the mileage on the vehicle was 28000. there had been no failures to date.*ak
03/05/2004	20551	1
	Safety recall f23 lower ball joints water may enter into the front suspension lower ball joints this can cause the ball joint to corrode and separate. ball joint separation can result in a loss of steering control and could cause a crash w/o prior warning. contacted dealer to get appointment on 3/5/07 told couldn't make an appointment for over a month or so back order on recall dealer only gets 3 a week. *jb
11/30/2006	46000	1	09/15/2005
	Tl* the contact owns a 2005 jeep liberty and received a recall #06v288000 concerning suspension:front:control arm:lower ball joint. the notice stated: water can cause lower ball joint failure and loss of steering control. the contact attempted to schedule an appointment with the dealer, and was advised that the parts were on back order. the manufacturer advised him to contact another dealer that was1.5 hours away from the local dealer. the dealer stated the parts would be available in 6 weeks. the contact was aware of the safety risk involved due to the lower ball joints, and didn't feel safe driving the vehicle. the current mileage was 46,000. the contact wasn'texperiencing any failures at this time. ak updated 03/30/07. jb
03/05/2007		1	05/07/2005
	Safety recall f23 for lower ball joints on a 2005 jeep liberty; i went to the dealer to have the recall fixed. they put me on a list. i am number 143 i think. the list is so long the dealer said he can only get parts once a week to fix maybe 2 cars. i was told maybe by the end of the summer my number might be up. does this seem like it can be fixed within a reasonable amount of time? the bottom of the recall notice reads we are concerned for your safety (from chrysler) *jb
02/20/2007	7400	2
	Tl* - the contact called regarding the 2005 chrysler jeep liberty. the contact received recall 06v288000. the contact was on a waiting list for the lower ball joint. the contact had been waiting for approximately 2 months. the contact had steering problems when the vehicle was in the four wheel drive mode. the current mileage was approximately 7400. *ak
02/01/2006		1	04/19/2005
	2005 jeep liberty sport with concerns about recall on lower ball joint*cc the consumer was upset that know one at her local dealership mentioned the recall on the lower ball joints, despite the fact she had been there several tires to have her vehicle serviced. the emergency brake did not hold, the dealer adjusted the parking brake. the vehicle would pull to the left, the dealer performed an alignment. jb
01/08/2007		1	06/01/2006
	Received safety recall ltr f23 - lower ball joints for my 2005 jeep liberty on january 8, 2007. found out that recall actually began september 11, 2006. called 4 different dealers in my area to schedule repairs, 6-8 month wait at hayes chrysler jeep, 6 month wait at buford mall of ga jeep, atlanta jeep dodge stated that they were not receiving parts to fix the vehicles from the company, premier chrysler jeep 6 month wait. ridiculous when the letter states ball joint separation can result in a loss of steering control and could cause a crash without prior warning. i made contact with daimler chrysler - which stated they could not help getting the vehicle fixed. *jb
01/09/2007		1
	Tl* - the contact received recall l 06v288000 for the lower ball joint on a 2005 jeep liberty. the contact called to schedule an appointment for the repair , and she was number 31 on the list. the contact had safety concerns about driving the vehicle. the contact stated the driver could feel somethingwas wrong when driving the vehicle.*ak
12/26/2006	0	1	12/29/2005
	I had my vehicle in for an oil change at the dealer who sold me my 2005 jeep liberty and was informed at that time that there was a recall on my vehicle. i was not notified previous to that. that is not my major complaint. my area of concern is that i had to put my name on a list and wait until parts are available. the recall is for ball joint and while it could lead to a very serious accident chrysler seems unconcerned. my dealer told me that chrysler sends out 20,000 letters per week to notify customers of the problem but only produces 1,000 units that will rectify the problem and make the vehicle safe to drive. i feel that chrysler should be doing everything that they can to protect their customers. i feel very unsafe in my own vehicle. *nm
12/16/2006	23000	1	03/01/2006
	Tl* - on 12-16-06 the contac, drove vehicle on the highway at 65 mph and found an obstcle in the road. while trying to avoid the obstcle swerved from left to the right and lost control of vehicle. it struck a car, as well as a guard rail. the contact felt that the loss of control was due to the ball joints separating, causing him to lose control of the steering. also, the contac stated that he never got nhtsa recall 06v288000. the contact stated that he could not provide copy of police report, but, he could provide pictures of vehicle if needed. *ak
10/02/2006		1	01/03/2005
	I have a nationwide safety recall on my 2005 jeep liberty from daimler chrysler. when i contacted my dealership as instructed by chrysler i was informed they were only receiving 3 parts a week from chrysler. as of today i am 80th on the waiting list. as you can see it will take almost 27 weeks and/or more to get my jeep fixed. my concern is the recall states the following:when the driver continues to operate the vehicle with this condition, the contamination can lead to corrosion, accelerated wear and possibly separation from the steering knuckle causing a loss of vehicle steering control increasing the risk of a crash. it appears this is a serious safety condition that could kill the people in the liberty and other vehicles if this unit fails. please let me know if you can assist in this matter. thank you, larry j. paul. *nm
12/07/2006	31000	1	09/14/2005
	Dt*: the contact stated although there were no previous problems with the front suspension, there was a nhtsa recall, #06v288000 on the vehicle regarding the lower ball joints. the parts needed to repair the vehicle were not available at the local dealership. the manufacturer was alerted, and confirmed the parts were not available.
11/19/2006	14000	1	05/05/2005
	Dt*: the contact stated the front lower ball joints were not available through the service dealer. there was a nhtsa recall, #06v28800 on the vehicle regarding the front lower ball joints. the parts needed to repair the vehicle were not available at the local dealership. the manufacturer confirmed the parts were not available.
09/01/2006	26000	1	02/09/2006
	Dt*: the contact stated there were no visible problems with the vehicle. however, there was a nhtsa recall # 06v288000 regarding the front lower ball joint. the parts needed to repair the vehicle were not available at the local dealership. the manufacturer confirmed the parts were not available.
11/17/2006	22018	1	07/01/2005
	Dt: the contact stated there were no problems with the vehicle. there was a nhtsa recall # 06v288000 on the vehicle regarding the front lower ball joint. the parts needed to repair the vehicle were not available at the local dealer. the manufacturer confirmed the parts were not available. updated 12/18/2006 - nm
09/29/2006	20120	1	10/31/2005
	Dt*: the contact stated the vehicle would not pass inspection due to the front suspension, lower control arm, ball joint as listed in recall # 06v288000. the service dealer was contacted and was unable to schedule the repair immediately. the manufacturer informed the contact that the vin was included in the recall, although notification was not yet received.
08/05/2006	22596	1	02/09/2005
	I have a 2005 jeep liberty limited. it has 22596 miles on it and today, 8/5/2006, i had to have the lower ball joints replaced because they were loose. the dealer found this problem during a visit for an oil change. *nm
08/03/2006	24800	1	06/24/2005
	Dt*: the contact stated there was a loud roaring noise coming from the front of the vehicle. there had not been any problems with the steering prior to this incident.
06/15/2006	6900	2	09/21/2005
	Lower ball joints began to fail, but were recognized and replaced before serious damage or loss of life could occur. *jb
06/27/2006	14700	1	09/10/2005
	Own a 2005 jeep liberty. both lower ball joints were replaced by the dealer at 14,000 miles due to excessive play. did not have a joint separation or crash, just unsafe amount of play. car is only 9 months old. *nm
06/01/2006		1
	2005 liberty with only 20,000 miles... i checked lower ball joints myself after hearing of so many problems... found excessive play (up and down movement) in the ball joints... dealership verified that the ball joints need replaced.. have and appointment to get them replaced under warranty. *jb
03/15/2005	31700	3	01/29/2005
	My wife was working late and left to come home around 7:30 pm. she works about 30-45 minutes away on the other side of the mountain and travels very steep and windy roads. as she was coming home she heard a noise come from the front end and didn't think anything of it. as she was coming up the private dirt road to our house all of a sudden the front drivers side of the jeep collapsed and the tire popped. she could not move at all so she walked the rest of the way home and when she got home i walked down to see what was going on. sure enough what happened was the bolt holding the lower a-arm came off and the whole assembly was sitting on the ground and had made a huge hole in the tire. lucky this did not happen going up the steep and windy roads over the mountain other wise she would have definitely got into an accident. we called the chrysler road side assistance and had the jeep towed to the dealer. the next day we called the dealer they gave us a loaner car. about a week later we picked up the jeep they had replaced both front ball joints and replaced the tire with a brand new one. we only had our 05 renegade for just over a year and about 31000 miles on it. *jb
02/03/2006	24000	1	03/01/2005
	The lower front ball joints on my 2005 jeep liberty 4x4 with 26000 miles show excessive wear. due to the design of the joint total failure will result in the ball and socket separating from the spindle/wheel assembly. a failure of this nature will result in loss of control of the vehicle. this excessive wear has manifested itself in a loud clunking which has been getting worse for 3000 miles but the dealer could not locate the problem. i found the problem when doing routine maintenance and measured the up and down movement in the joint to be .25 inches. when the dealer went to install the new joints he also found the upper ball joints to be bad. i had a previous liberty(2002) which was recalled for this same problem and assumed jeep had fixed the ball joints. obviously they have not. there have been several incidents reported already (lostkj.com) where people have had a catastrophic failure associated with these joints. jeep must fix this design asap. suspension company moog has already designed a replacement ball joint that is more robust and greasable. jeep must be forced to do something. *nm
SUSPENSION - FRONT - CONTROL ARM - UPPER ARM
06/09/2007	28000	1	09/10/2005
	My 2005 jeep liberty was involved in a rollover accident with 4 fatalities on 9 june 07. the incident took place at highway speed on an interstate highway with no other vehicles involved. the driver and one passenger survived the accident with multiple injuries. the four passengers in the back seat of the liberty were not wearing seat belts and were ejected from the vehicle during the rollover event. the driver felt that she had no control of the steering just prior to the rollover of the vehicle. the incident is currently under investigation. *tr the consumer also stated the air bag did not deploy. the consumer stated the was a nail in the tire that could have caused low tire pressure, contributing to the loss of control of the vehicle which may have resulted in failure of the upper ball joints. a recall was performed on the lower ball joints in may 2007. updated
SUSPENSION - FRONT - CONTROL ARM - UPPER BALL JOINT
10/25/2008	77000	1
	Tlthe contact owns a 2005 jeep liberty. the vehicle was taken to an authorized dealer for repair. the technician inspected the vehicle and noticed corrosion in the front upper ball joints. the vehicle was not repaired at that time; however, the lower front ball joints were replaced eight months ago according to nhtsa campaign id number 06v288000 (suspension:front:control arm:lower ball joint). the contact was concerned of the safety risk involved. the vin was unknown. the failure mileage was 77,000 and current mileage was 78,000. updated 01/07/09. lj updated 01/08/09. *jb
08/07/2007	34700	1	04/30/2005
	Our 2005 jeep liberty limited crd has had the lower front suspension ball joints replaced as part of the vehicle's recall notice. at approximately 30,000 miles, we went to an independent tire shop for an alignment due to poor tire wear and wandering characteristics when driving at highway speeds. the tire shop indicated that the vehicle had a defective upper ball joint and could replace the failed unit with permission from the dealer. the dealer, medved jeep, denied the claim. we took the vehicle to medved who then claimed that the upper ball joints were not defective. at approximately 37,000 miles the vehicle had a higher frequency of front end clunking, so i took it back to medved who then claimed the noise was only an extraneous battery loose under the seat. at approximately 43,000 miles, the clunking had become disturbingly frequent and more severe. i took it back to medved and they now confirm that it's a faulty upper ball joint. however, they claim no responsibility for not correcting the problem at 30,000 miles or 37,000 miles. they refused to replace the defective part, and furthermore, called in a chrysler inspector who reported that our 1-1/2 lift kit caused the problems with the ball joint. however, the boots on the ball joints are still intact and there is no visible evidence that indicates the cause of the ball joint failure (poor manufacturing versus lift kit). there has been no forensic evaluation of the failure. the upper ball joints on this vehicle have a record of failure per online forums. many failures are on vehicles without lift kits- pointing to likely underengineered component's on the part of jeep versus purely speculative conclusions that our 1-1/2 lift kit may have caused the failure. the lower ball joint engineering was faulty, and nhtsa should explore the related failures to the upper suspension ball joints. this is as potentially serious under catastrophic failure as the lower suspension ball joints. *tr
02/03/2006	24000	1	03/01/2005
	The lower front ball joints on my 2005 jeep liberty 4x4 with 26000 miles show excessive wear. due to the design of the joint total failure will result in the ball and socket separating from the spindle/wheel assembly. a failure of this nature will result in loss of control of the vehicle. this excessive wear has manifested itself in a loud clunking which has been getting worse for 3000 miles but the dealer could not locate the problem. i found the problem when doing routine maintenance and measured the up and down movement in the joint to be .25 inches. when the dealer went to install the new joints he also found the upper ball joints to be bad. i had a previous liberty(2002) which was recalled for this same problem and assumed jeep had fixed the ball joints. obviously they have not. there have been several incidents reported already (lostkj.com) where people have had a catastrophic failure associated with these joints. jeep must fix this design asap. suspension company moog has already designed a replacement ball joint that is more robust and greasable. jeep must be forced to do something. *nm
SUSPENSION - FRONT - WHEEL BEARING
09/30/2005	52		09/29/2005
	Purchased 2005 jeep liberty 9/29/05. the tire pressure sensor light was on immediately. took vehicle back to dealership and complained that the vehicle pulls badly to the right, especially at 65+ mph. the dealership fixed the tire pressure sensor, but told me the pulling to the right must be due to road conditions. after reading other customer complaints, i doubt it. when driving at highway speeds it is difficult to maintain in lane. if large tractor-trailer trucks pass this will create even more intense struggle to keep vehicle on the road. safety concerns regarding winter snow conditions are a deciding factor on keeping the vehicle. *nm
SUSPENSION - REAR
10/01/2012		1
	2005 jeep liberty. consumer writes in regards to safety recall concerning rear suspension lower control arms tgw the consumer stated he has been trying to get the recall done with no success. the dealer informed him, that he would be placed on a list, due to the limited availability of parts. jb
04/24/2012		1
	2005 jeep liberty. consumer writes in regards to safety recall l27/ nhtsa 12v-085 tgw the consumer stated when she called the dealer to make an appointment, she was informed there was a parts shortage and they were taking names, vehicle identification numbers, and phone numbers and she would be contacted when the parts arrived. the consumer stated it has been two months and the parts were still not available. jb
02/03/2011	83000
	Tl-the contact owns a 2005 jeep liberty. the contact stated that while driving approximately 30 mph, a clunking noise was heard coming from the rear. the vehicle was taken to an independent mechanic for diagnostics, where the mechanic stated that the driver
02/03/2011	83000
	Tl- the contact owns a 2005 jeep liberty. while driving at approximately 30 mph the contact heard clunking noise in the rear of the vehicle. the vehicle was taken to an independent mechanic for diagnostics. the mechanic stated the drivers side trailing arm had fractured and needed to be replaced. the vehicle was repaired. after the repair was performed the vehicle began to wobble while the contact was driving. the contact stopped the vehicle at the shoulder of the road.the vehicle was towed to the independent mechanic. the mechanic stated the passenger side trailing arm had fractured. the vehicle was repaired. the approximate failure mileage was 83,000. ds
06/30/2011	60002
	Loss of control: june 30, 2011, 05 jeep liberty. rusted through lower control arm on the left side. jeep flat bedded to dealer for repair and replacement. could have caused more damage if i had been on the freeway.
05/01/2008	55000
	Tl*the contact owns a 2005 jeep liberty. the contact stated while depressing the accelerator pedal the vehicle swerved to the left and right. while driving highway speed at approximately 55 to 60 mph the vehicle also became uncontrollable. the vehicle was taken to a local mechanic who performed a diagnostic test that determined the failure was located in the rear lower control bushing. the vehicle has not been repaired. the failure mileage was 55,000 and the current mileage was 78,000.
05/01/2008	55000
	Tl-the contact owns a 2005 jeep liberty. the contact stated while depressing the accelerator pedal the vehicle swerved to the left and right, and while driving highway speed at approximately 55 to 60mph the vehicle was uncontrollable. the vehicle was taken to the local mechanic whom performed a diagnosed the failure was located at the rear lower control bushing. the vehicle has not been repaired. the failure mileage was 55,000 and the current mileage was 78,000. li
10/08/2005	44000
	My 2005 jeep liberty with 44,000 miles has both lower control arms rust out, the right side rear lower control arm has buckled due to this corrosion and nearly cause an accident. the vehiicle has not been abused or modified in any way that would cause this premature corrosion. the driveshaft also has sever rust and perhaps there are more parts that i could not see that are exhibit premature corrosion. the vehicle is garage kept and i don't snow plow or off road this vehicle.