Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| VEHICLE SPEED CONTROL | |||
| 09/21/2007 | |||
| I wanted to include my vehicle incident in regards to the complaints on the jeep suv fires. i thought it was necessary to include my entry, because unlike other incidents mentioned in the investigation, my vehicle spontaneously caught fire while i was driving it and was not the result of impact from a crash. it was a friday evening and i was traveling home on the highway during rush hour traveling with the flow of traffic at about 65 mph. all of the sudden, and without warning, my vehicle started losing speed at a rapid pace. thankfully, i was in the first lane and was able to pull immediately into the breakdown lane. all of my dashboard lights came on and while i was leaning over to inspect what could possibly be the problem, the hood of the vehicle suddenly burst into flames. i exited the vehicle swiftly and luckily a tow truck driver who had saw the smoke immediately called 911. the car was engulfed in flames in less then 5 minutes. had i not been able to exit the vehicle or had children restrained in the back seat, there could have been serious injuries or possibly a fatality. i reported the incident to chrysler after going through my insurance. there response was a polite letter telling me they were sorry for the incident, but were not responsible. the vehicle was less than 2 years old at the time and serviced regularly. the finding of the fire dept's inspection was inconclusive, but i was told in confidence that it seemed more than likely it was a faulty issue with the vehicle. after the incident, i took multiple photos of the interior and exterior of the jeep, which included under the hood since we suspected the engine was at fault. if they are useful to your ongoing investigation, please feel free to contact me so that i can email them along. thank you. | |||
| 10/04/2011 | 81859 | ||
| Tl* the contact owns a 2005 jeep liberty, the contact stated that while driving 30 mph, the vehicle suddenly surged forward until she shifted into park. the vehicle was safely driven home and was not taken to have the failure diagnosed or repaired. the manufacturer was made aware of the failure, but offered no assistance. the failure and current mileages were 81,859. | |||
| 10/04/2011 | 81859 | ||
| Tl-the contact owns a 2005 jeep liberty, the contact stated that while driving 30 mph, the vehicle suddenly surged forward until she shifted into park. the vehicle was safely driven home and was not taken to have the failure diagnosed or repaired. the manufacturer was made aware of the failure, but offered no assistance. the failure and current mileages were 81,859. kmj | |||
| 10/04/2011 | 81859 | ||
| Tl-the contact owns a 2005 jeep liberty, the contact stated that while driving 30 mph, the vehicle suddenly surged forward until she shifted into park. the vehicle was safely driven home. the vehicle was not taken to have the failure diagnosed repaired. the manufacturer was made aware of the failure, but offered no assistance. the failure and current mileages were 81,859. sm. | |||
| 07/23/2011 | 72256 | ||
| Tl- the contact owns a 2005 jeep liberty. the contact stated that while the vehicle was parked, it suddenly accerlerated without warning and reached 5,000 rpm. she was able to turn the key to power the vehicle off; however, the vehicle continued to run, causing the motor to blow. the dealer or manufacturer had not been notified nor was the vehicle diagnosed or repaired. the current and failure mileages were 72,256. bw | |||
| 04/28/2010 | 29000 | ||
| Tl-the contact owns a 2005 jeep liberty. as he was coming to a stop sign and his foot was on the brake peadal the vehicle acclerated and would not stop. the failure happened twice as he was coming to a stop. the chrylser manufacturer was called stating he would have to pay $100 for a diagnostic test to be done in order for the dealer to find out what the failure was. the vehicle will not be taken to the dealer because he is not comfortable that the dealer or the manufacturer will tell the truth of the failure. the failure and the current mileage was 29,000....mw | |||
| 06/17/2005 | 1 | ||
| S10 appropriate handling-letter to the secretary from re acceleration problems. *tgw the consumer stated while driving, the vehicle suddenly accelerated on its own. the consumer stated he attempted to apply the brakes, but it felt as though they locked up. eventually, the vehicle slowed down to normal speed. the consumer stated he was involved in an accident and none of the air bag deployed. *jb | |||
| 01/14/2008 | 35825 | 1 | |
| While waiting at a traffic light the vehicle started to accelerate and struck the vehicle ahead of it. the brake pedal was applied with both feet but this not stop the vehicle. this has happened on more than one occasion, but this time there was property damage. *tr | |||
| 07/15/2006 | 14095 | 3 | 06/10/2005 |
| Uncontrollable acceleration - 2005 jeep liberty crd diesel. *jb | |||
| 01/31/2006 | 10000 | 4 | 07/30/2005 |
| Runaway acceleration. *jb | |||
| VEHICLE SPEED CONTROL - ACCELERATOR PEDAL | |||
| 03/15/2007 | 35000 | 20 | 05/01/2006 |
| Tl*- the contact owns a 2005 jeep liberty. when depressing the accelerator pedal the contact heard a loud siren sound that did not occur until after the dealership completed the recall work. the contact did not know the work performed for the recall. the dealership informed the contact that the siren sound was natural. there was no particular time of the day when the contact heard the siren sound. the vehicle's current mileage was 35000. *ak | |||
| 11/15/2005 | 1 | 09/08/2005 | |
| Dt*: the contact stated while driving 15 mph, the vehicle had difficulties accelerating. the vehicle was taken to the service dealer, who determined it was a transmission problem. the contact attempted to get assistance from the service dealer several times, but the parts were unavailable. | |||
| 10/16/2006 | 27000 | 2 | 05/15/2005 |
| Dt*: the contact stated while traveling 70 mph, the vehicle stalled without warning. the vehicle was towed to the dealership, who replaced the power control module. the problem returned after a month. that component was replaced five times. also, while depressing the accelerator pedal, the vehicle lost pressure. the vehicle operated after restarting. the tire pressure light illuminated, but the tire pressure was normal. the dealership was unable to diagnose these problems. | |||
| 07/31/2006 | 3000 | 1 | 04/01/2006 |
| Dt*: the contact stated the vehicle would not accelerate more than 10 mph when the accelerator pedal was depressed. the vehicle was towed to the service dealer for repair but could not duplicate the problem. a diagnostics test was performed and displayed no problems with the vehicle. the manufacturer was contacted, but no solution was available. | |||
| 03/15/2006 | 3900 | 1 | 01/02/2006 |
| On my way home from work i made a stop to the store. i drive major interstates to & from work. i was getting back on i-74w. there is major construction going on & it's heavy traffic time. i got on the ramp to blend in with the traffic & before i could ,the throttle stuck on wide open. i was trying to merge & control the vehicle at the same time. i continually rode the brakes to hold the car at bay. if i let off the brake, the throttle was still stuck & took off with pace. i kept applying the brake i started to smell something burn. all of a sudden the dash warning light came on . this is minutes after i started with the problem. the electronic throttle control light was flashing. as soon as i got out of the construction zone i pulled the car over & shut the motor off. i called the dealership service department, and they had the vehicle towed in. they notified me the next day and told me that the problem was the app sensor (accelerator pedal pressure sensor) and that they have to order the part from nashville, tn. they gave me a loaner car to drive until the repairs are made,which hopefully will be monday 3/20/06. this really upset myself and my husband because this problem could have led to a major accident, bodily injury,and or death to myself and other users of the highway. this vehicle was purchased in 01/06 and has only 3900 miles on it. *jb | |||
| VEHICLE SPEED CONTROL - CRUISE CONTROL | |||
| 05/27/2005 | 45 | 1 | 04/18/2005 |
| 2005 jeep liberty crd will sling shot itself when starting from a stop with the a/c on. when you start to accelerate making a turn from being stopped the vehicle will start to move and you can feel, hear the engine gaining rpm but not movement then a sudden slingshot effect will take place. the selling dealer said it was normal for a diesel engine with a turbo to do this. also stated it was in the electronics and there wasn't any thing they could do to repair it. i would have to wait for a factory bulletin to come out. this new vehicle pulls to the right constantly, i requested the alignment to be corrected during the same dealership visit as above. i was told my alignment was checked and there was no abnormal tire wear so it must be the crown of the road causing the pull or drift. this vehicle also surges when the cruise control is engaged and you start up an incline, it will continue to surge as long as the incline lasts. after picking the vehicle up at the dealership today i started home and all three of the faults occurred. i returned to the dealership and the shop foreman went with me , where the vehicle again acted up. he said there was not any thing they could do about the surging and the alignment and the sling shotting was turbo lag. i have not diven the vehicle on wet or snow covered pavement, however, with what does i not sure i want to. | |||