Consumer Complaints


Fail datemilesoccurencesPurchase date
SERVICE BRAKES
12/06/201278000
 Tl-the contact owns a 2006 jeep liberty. the contact stated that the vehicle was taken for routine maintenance and after inspection, the mechanic informed her that the rear backing plate, which covered the emergency brake from debris, had become rusted and corroded, detaching from the vehicle. the manufacturer was notified and a complaint was filed. the vehicle was not repaired. the failure mileage was 78,000. kmj
12/06/201278000
 Tl-the contact owns a 2006 jeep liberty. the contact stated that the vehicle was taken for routine maintenance and after inspection, the mechanic informed her that the rear backing plate, which covered the emergency brake from debris, had become rusted and corroded, detaching from the vehicle. the manufacturer was notified and a complaint was filed. the vehicle was not repaired. the failure mileage was 78,000. kmj
12/06/201278000
 Tl-the contact owns a 2006 jeep liberty. the contact stated the vehicle was taken in for routine maintenance and after inspection the mechanic informed her, the rear backing plate that covered the emergency brake from debris was rusted and corroded and caused it to fall off. the dealer was notified who stated this repair would cost over $700 to the contact. the manufacturer was notified and a complaint was file. they stated there was no recall. the vehicle was not repaired. the failure mileage was 78,000. mw
02/01/201138000
 Took car in for rear steering arm recall. was having a recurrent shimmy on front drivers side and a squeaking noise. had u joint bolts previously replaced and brakes and roters replaced in late october 2011. roters again replaced in feb.2012 due to warping and again replaced due to warping in sept.2012. when i took the car in for rear steering control arm recall they found the same issue with the front passenger side control arm. has anyone else had this problem? the front control arms have not been recalled. less than a month has gone by and i am starting to feel a shimmy again. do not feel safe in this car anymore. car is garage kept and up to date with scheduled maintenance. also part-time light on dash randomly flashes on and off. how long until the drivers side control arm needs to be replaced?
02/01/201138000
 Took car in for rear steering arm recall. was having a recurrent shimmy on front drivers side and a squeaking noise. had u joint bolts previously replaced and brakes and roters replaced in late october 2011. roters again replaced in feb.2012 due to warping and again replaced due to warping in sept.2012. when i took the car in for rear steering control arm recall they found the same issue with the front passenger side control arm. has anyone else had this problem? the front control arms have not been recalled. less than a month has gone by and i am starting to feel a shimmy again. do not feel safe in this car anymore. car is garage kept and up to date with scheduled maintenance. also part-time light on dash randomly flashes on and off. how long until the drivers side control arm needs to be replaced?
02/01/201138000
 Took car in for rear steering arm recall. was having a recurrent shimmy on front drivers side and a squeaking noise. had u joint bolts previously replaced and brakes and roters replaced in late october 2011. roters again replaced in feb.2012 due to warping and again replaced due to warping in sept.2012. when i took the car in for rear steering control arm recall they found the same issue with the front passenger side control arm. has anyone else had this problem? the front control arms have not been recalled. less than a month has gone by and i am starting to feel a shimmy again. do not feel safe in this car anymore. car is garage kept and up to date with scheduled maintenance. also part-time light on dash randomly flashes on and off. how long until the drivers side control arm needs to be replaced?
02/01/201138000
 Took car in for rear steering arm recall. was having a recurrent shimmy on front drivers side and a squeaking noise. had u joint bolts previously replaced and brakes and roters replaced in late october 2011. roters again replaced in feb.2012 due to warping and again replaced due to warping in sept.2012. when i took the car in for rear steering control arm recall they found the same issue with the front passenger side control arm. has anyone else had this problem? the front control arms have not been recalled. less than a month has gone by and i am starting to feel a shimmy again. do not feel safe in this car anymore. car is garage kept and up to date with scheduled maintenance. also part-time light on dash randomly flashes on and off. how long until the drivers side control arm needs to be replaced?
SERVICE BRAKES, ELECTRIC
06/17/201075000
 Esp/bas malfunction on my 2006 jeep liberty. when i apply the breaks the vehicle does not want to break and has caused me to loose control of the vehicle. the vehicle will shake and make a grinding sound. i took it to the dealership and they said it was the rear end sensor and charged me $289.80 for repairs. they also said they have no idea what is causing the grinding sound and my breaks are fine. after looking this up online, it appears that this a very common complaint and a serious safety issue.
SERVICE BRAKES, HYDRAULIC
04/17/20106000
 Tl- the contact owns a 2006 jeep liberty. the contact stated she took the vehicle in for a routine maintenance regarding the brakes. the mechanic noticed rust and corrosion underneath the carriage and on the brakes. the mechanic replaced the rotors and brake pads at the owners expense for $600. the vehicle was taken back to the mechanic for another routine maintenance within 14 months. the mechanic informed her that the left rear axle was covered with rust and corrosion. the dealer and manufacturer were notified of the rust and stated there were no recalls for the failure. the failure mileage was 6,000 and the current mileage 6,200. rvk
04/17/20106000
 Tl- the contact owns a 2006 jeep liberty. the contact stated she took the vehicle in for a routine maintenance regarding the brakes. the mechanic noticed rust and corrosion underneath the carriage and on the brakes. the mechanic replaced the rotors and brake pads at the owners expense for $600. the vehicle was taken back to the mechanic for another routine maintenance within 14 months. the mechanic informed her that the left rear axle was covered with rust and corrosion. the dealer and manufacturer were notified of the rust and stated there were no recalls for the failure. the failure mileage was 6,000 and the current mileage 6,200. rvk
04/17/20106000
 Tl- the contact owns a 2006 jeep liberty. the contact stated she took the vehicle in for a routine maintenance regarding the brakes. the mechanic noticed rust and corrosion underneath the carriage and on the brakes. the mechanic replaced the rotors and brake pads at the owners expense for $600. the vehicle was taken back to the mechanic for another routine maintenance within 14 months. the mechanic informed her that the left rear axle was covered with rust and corrosion. the dealer and manufacturer were notified of the rust and stated there were no recalls for the failure. the failure mileage was 6,000 and the current mileage 6,200. rvk
04/17/20106000
 Tl-the contact owns a 2006 jeep liberty. the contact stated she took her vehicle in for a routine maintenance in regards to the brake. the mechanic noticed rust and corrosion underneath the carriage including the brakes. the mechanic replaced the rotors and brake pads at the owners expense of $600. the vehicle was taken back to the mechanic for another routine maintenance this was within 14 months who informed her the left rear axle has rust and corrosion. the dealer was notified who informed her there was no recall for the failure. the manufacturer was notified who stated there was no recall on her vehicle for this failure. the failure mileage was 6,000 and the current mileage 6,200. mw
04/17/20106000
 Tl-the contact owns a 2006 jeep liberty. the contact stated she took her vehicle in for a routine maintenance in regards to the brake. the mechanic noticed rust and corrosion underneath the carriage including the brakes. the mechanic replaced the rotors and brake pads at the owners expense of $600. the vehicle was taken back to the mechanic for another routine maintenance this was within 14 months who informed her the left rear axle has rust and corrosion. the dealer was notified who informed her there was no recall for the failure. the manufacturer was notified who stated there was no recall on her vehicle for this failure. the failure mileage was 6,000 and the current mileage 6,200. mw
04/06/2011
 The esp bas, traction control, and abs lights come one randomly...could be driving, in park, going 20 mph...has been going on now since april...dealership says they cant do anything unless the lights are on/active...this morning my brakes tried to give out on me and it really scared me...i am a mother and need to trust that i paid for a reliable vehicle...after reading about 30 different forums i am not the only one that is having this problem...this needs to get fixed immediately please.
04/06/2011
 The esp bas, traction control, and abs lights come one randomly...could be driving, in park, going 20 mph...has been going on now since april...dealership says they cant do anything unless the lights are on/active...this morning my brakes tried to give out on me and it really scared me...i am a mother and need to trust that i paid for a reliable vehicle...after reading about 30 different forums i am not the only one that is having this problem...this needs to get fixed immediately please.
04/06/2011
 The esp bas, traction control, and abs lights come one randomly...could be driving, in park, going 20 mph...has been going on now since april...dealership says they cant do anything unless the lights are on/active...this morning my brakes tried to give out on me and it really scared me...i am a mother and need to trust that i paid for a reliable vehicle...after reading about 30 different forums i am not the only one that is having this problem...this needs to get fixed immediately please.
06/02/200815000110/01/2007
 Tl*the contact owns a 2006 jeep liberty. the contact took his vehicle to the dealer for general maintenance and was informed that all four brakes needed to be replaced. it would cost $493 to repair the brakes. nhtsa campaign id number 06v493000 (service brakes,hydraulic:antilock:control unit/module) was referenced. the current and failure mileages were 15,000. updated 06/25/08 *bf the consumer stated the abs, traction control, osp, bsp warning lights had illuminted on the dashboard. the tire pressure warning light illuminatd. it was discovered the right front tire had low tire pressure. updated
03/14/200720000403/01/2006
 Tl*- the contact owns a 2006 chrysler jeep liberty. the contact received recall o6v288000 for the lower ball joints. the current mileage was 20,000. the dealer/mechanic replaced the steering sensor, as well as the front lower ball joints. within a half mile after leaving the dealership the vehicle would not turn left, and she heard a grinding noise. the traction control sensor came on. the vehicle was returned to the dealermanufacturer and the steering sensor was changed again along with the rear brake sensor. the vehicle continued to have steering problems. the contact had taken the vehicle back to the dealer/manufacturer. *ak
SERVICE BRAKES, HYDRAULIC - ANTILOCK
01/01/200830000
 Tl*the contact owns a 2006 jeep liberty. he stated that he experienced unwanted abs activation, when the air bag warning light illuminated on the instrument control panel. with the increased stopping distances the risk of a crash could occur if the abs activated without warning. an authorized technician rewired the abs since the air bag sensors failed. the vehicle identification number was unavailable. the manufacturer was notified, and he is waiting for a response. the failure mileage was 15,000 and the current mileage was 30,000.
06/13/2008180001
 Lost steering control. the braking system failed to work. *tr
02/01/20076500804/01/2006
 Tl* - the contact called regarding the 2006 chrysler jeep liberty. the contact lost control of the vehicle on 2/27/06 while traveling at 40 mph. the contact heard a loud grinding noise coming from the passenger front side of the vehicle. there were warning indicator lights. the failure mileage was 7500. the contact was having a problem with the automatic stability control light turning on, and felt tension in the steering wheel. the chrysler dealer could not duplicate the problems with the vehicle. *ak the vehicle began to have steering and brake problems. the vehicle left hte roadway, the consumer was unbale to control the vehicle. the consumer stated the brakes locked up.
05/22/20062500104/21/2006
 After one month, car speedometer, tachometer and various safety systems on the instrument panel stopped working after first service these include abs, hand brake light, tpm. chrysler has not been able to fix problem to date and are now claiming it is an abs 'pump'.*jb
07/10/20063977303/21/2006
 Dt*: the contact stated the brakes failed five times at low speeds. there was an accident causing minor damage to another vehicle. the dealer could not duplicate the problem. also, the check engine light illuminated. the dealer replaced the heater control head however that did not fix the problem. the fuel pump also runs constantly and the manufacturer has been alerted.
SERVICE BRAKES, HYDRAULIC - ANTILOCK - CONTROL UNIT/MODULE
06/02/200815000110/01/2007
 Tl*the contact owns a 2006 jeep liberty. the contact took his vehicle to the dealer for general maintenance and was informed that all four brakes needed to be replaced. it would cost $493 to repair the brakes. nhtsa campaign id number 06v493000 (service brakes,hydraulic:antilock:control unit/module) was referenced. the current and failure mileages were 15,000. updated 06/25/08 *bf the consumer stated the abs, traction control, osp, bsp warning lights had illuminted on the dashboard. the tire pressure warning light illuminatd. it was discovered the right front tire had low tire pressure. updated
SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC - PADS
02/10/200631500111/10/2004
 Having approx. 31,000 miles on my vehicle, i was already hearing what i thought was the noise maker on my brakes. i took the vehicle into pepboys to find out it was not the noise maker. the factory brakes were not wearing correctly. i still have 50% left on the front and 75% on the back. i should not have to replace my brakes at only 31,000 miles. the brake pads are uneven and should were evenly. *jb
SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC - ROTOR
03/08/2006100203/01/2006
 Tl* the contact owns a 2006 jeep liberty. the contact heard a grinding noise coming from the brakes when she started the vehicle in the morning. the dealer replaced the brakes on two occasions. however, the grinding and squeaking noise persisted. the contact stated that the noise sounded like metal rubbing against metal. the dealer test drove the vehicle and claimed not to hear the noise. the current mileage is 3,465 ,and failure mileage is 100.*ak