Consumer Complaints


Fail datemilesoccurencesPurchase date
STRUCTURE
01/01/201317
 2006 jeep liberty. consumer writes in regards to defective window parts installed in vehicle. *smd the consumer stated the window has been replaced five times within the last four months, in addition, to the previous 11-12 replacements in 2007. the consumer stated using the same defective parts was not going to fix the problem. also, when the windows were down, there was a thumping and wind noise, that was unbearable. the consumer stated things were stolen out of his vehicle, because the windows would not go up. also there was a noise coming from the rear of the vehicle and the doors would vibrate when the windows were down.
04/23/2007132001
 During these seven years the system are broken crystals have arranged more than twice per glass and still the same problem will fall by itself or during these driving parked i understand it's a manufacturing problem since the warranty is running out continues with the same problem i understand it is a failure of the material that made ??the system that is not usual is the same piece that holds the glass is its position to raise or lower by the electrical system and the engine is still working but can not do anything to take it to the dealer to tell you which is the system that is broken rails i understand that should change the material that is manufactured or seek a permanent solution. *tr
03/11/2010
 The window regulator's in my 2006 jeep liberty continuously break and the window falls down into the door. there are thousands of complaints of this happening all over the country. this is very unsafe when a child is traveling in the car for the window to just fall into the door. and chrysler will only replace with another part that will do the same thing in 6 months.
STRUCTURE - BODY
04/01/2012133000
 Tl-the contact owns a 2006 jeep liberty sport. the contact stated that the driver rear side window fell down into the door. the contact mentioned that the window became inoperable. also, the rear passenger side and front passenger side windows failed. the vehicle was taken to an independent mechanic who stated that the failure was caused by the window regulator. the manufacturer was made aware of the failure who did not offer any assistance since the vehicle was no longer under warranty. the failure mileage was 133, 000 and the current mileage was 136,000.pmb
04/01/2012133000
 Tl-the contact owns a 2006 jeep liberty sport. the contact stated that the driver rear side window fell down to the door. the contact was unable to operate windows up and down. the rear passenger side and front passenger side windows failed as well. the contact had to hold window up with a piece of paper. the vehicle was taken to the a repair shop who stated failure was caused by the window regulator. the manufacturer was made aware of the failure; however vehicle was not covered by warranty and provided financial assistance. the failure mileage was 133, 000. the current mileage was 136,000.yn
04/05/200818000
 Tl* the contact owns a 2006 jeep liberty. the contact stated that the rear driver side window handle was fractured and inoperable. the vehicle was taken to the dealer and repaired previously for the failure. the vehicle was taken to the dealer who diagnosed the failure but the vehicle was not repaired. they stated that the vehicle was out warranty and offered no assistance. the manufacturer was also notified of the issue and offered no assistance. the vin was unavailable. the failure mileage was 18,000 and the current mileage was 49,000.
04/05/200818000
 Tl- the contact owns a 2006 jeep liberty. the contact stated that the rear driver side window handle was fractured and inoperable. the vehicle was taken to the dealer and repaired previously for the failure. the vehicle was taken to the dealer who diagnosed the failure but the vehicle was not repaired. they stated that the vehicle was out warranty and offered no assistance. the manufacturer was also notified of the issue and offered no assistance. the vin was unavailable. the failure mileage was 18,000 and the current mileage was 49,000. kmj
06/01/201270000
 Tl- the contact owns a 2006 jeep liberty. the contact stated that while driving 65 mph, the rear driver side window fell into the door panel haphazardly. the vehicle was taken to a personal mechanic who replaced the window regulator. three weeks later the failure recurred. the vehicle had not been further repaired. the failure and current mileages were 70,000. kmj
04/05/200818000
 Tl- the contact owns a 2006 jeep liberty. the contact stated that the rear driver side window handle was fractured and inoperable. the vehicle was taken to the dealer and repaired previously for the failure. the vehicle was taken to the dealer who diagnosed the failure but the vehicle was not repaired. they stated that the vehicle was out warranty and offered no assistance. the manufacturer was also notified of the issue and offered no assistance. the vin was unavailable. the failure mileage was 18,000 and the current mileage was 49,000. kmj
06/01/201270000
 Tl- the contact owns a 2006 jeep liberty. the contact stated that while driving 65 mph, the rear driver side window fell into the door panel haphazardly. the vehicle was taken to a personal mechanic who replaced the window regulator. three weeks later the failure recurred. the vehicle had not been further repaired. the failure and current mileages were 70,000. kmj
04/05/200818000
 Tl- the contact owns a 2006 jeep liberty. the contact stated that the rear driver side window handle was fractured and inoperable. the vehicle was taken to the dealer and repaired previously for the failure. the vehicle was taken to the dealer who diagnosed the failure but the vehicle was not repaired. they stated that the vehicle was out warranty and offered no assistance. the manufacturer was also notified of the issue and offered no assistance. the vin was unavailable. the failure mileage was 18,000 and the current mileage was 49,000. kmj
06/01/201270000
 Tl- the contact owns a 2006 jeep liberty. the contact stated that while driving 65 mph, the rear driver side window fell into the door panel haphazardly. the vehicle was taken to a personal mechanic who replaced the window regulator. three weeks later the failure recurred. the vehicle had not been further repaired. the failure and current mileages were 70,000. kmj
04/05/200818000
 Tl- the contact owns a 2006 jeep liberty. the contact stated that the vehicle driver side rear back window handle was brooked. the handle arm was unavailable to operated at all. the vehicle was taken to the dealer previously for the failure. the vehicle was repaired before. and currently it happened again. the vehicle was taken to the dealer who diagnosed the failure as the arm brooked and offered no assistance. they stated that the vehicle was out warranty and offered no assistance. the manufacture was notified and offered no assistance. the vin was unavailable. the failure mileage was 18,000 and the current mileage was 49,000. lg
06/01/201270000
 Tl- the contact owns a 2006 jeep liberty. the contact stated 65 mph the rear driver side window fell into the door. the vehicle was taken to a personal mechanic and replaced the window regulator. three weeks later the failure occurred again. the vehicle had not been repaired. the failure and current mileages were 70,000. dt
09/01/201161000
 Tl- the contact owns a 2006 jeep liberty. the contact stated that the rear driver side window could only be closed partially. the dealer performed a diagnostic which located the failure at the window regulator. the vehicle was not repaired. the manufacturer was made a ware of the failure. the failure mileage was 61,000 and the current mileage was 62,000. kmj
09/01/201161000
 Tl-the contact owns a 2006 jeep liberty. the contact stated the rear window driver side can only be closed half way. the dealer performed a diagnostic which located the failure at the window regulator. the vehicle was not repaired. the manufacturer was made a ware of the failure. the failure mileage was 61,000 and the current mileage was 62,000. li
06/01/2010
 My 2006 jeep liberty has a serious problem with the window regulators and lift plates. june 1, 2010, was the first regulator to go out. the second one went out shortly after that. now the first one has dropped again. the first time, i paid over $400 for the repair. the second one was covered by chrysler completely, and they reimbursed me $333 for the first repair when the second repair was done. they are going to consider reimbursing me for this third one, but i have to jump through all of their hoops for it to be considered. this is a serious problem that is affecting many many liberty owners. there should be an extended warrantly on these regulators and plates. my daughter is driving this car and should not have to be concerned with whether her windows are going to stay up. this is a serious safety issue. nhtsa should demand that chrysler either recall these or at bare minimum put an extended warrantly on all libertys for these parts. ugh. this is ridiculous. oh, and we bought the car used in november 2009. for all we know, multiple regulators might have been put on this car in its first 36,000 miles before we bought it.
05/16/20061628403/31/2006
 Dt*: the contact stated after having a dvd player installed in the vehicle by the dealer, leaking occurred between the driver and passenger side seats while parked or in motion consistently after or during a rain storm. the leaking created mold and the vehicle was taken to the dealer on four separate occasions but could not find the source of the problem. the manufacturer was contacted and expressed that the dealership needed to repair the vehicle. the water damage was covered under warranty. the contact received a letter from the manufacturer that stated that there was nothing more the dealer or manufacturer could do. the vehicle was not driven since the incident due to mold infestation. the dealer and manufacture refused to provide additional assistance.*ak 08/29/06 plastic trim piece on dash up by windshield popping up on passenger side. map light lens coming out and dome light replaced. *tt