Consumer Complaints


Fail datemilesoccurencesPurchase date
SEATS
10/01/2008223881
 I have had my windows fall and not go back up 5 different times since i have owned my 2007 jeep liberty,nov 2007. every time i take it in and get it fixed the dealer says they hope this time will be the last. one time when the left rear window fell the door would not open because of the pressure from the broken window motor. this is very dangerous since the window will not stay up. this is a safety issue. i also have several stains on my stain resistant seats from water, rain and bottled water which is not dirty. *tr
09/19/200845871
 Window regulators on my jeep liberty repeatedly failing. i've had to have the regulators repaired five times on a 2007 vehicle. windows fall down while driving in the vehicle and won't roll back up. i've contacted local dealers and they are also frustrated and said jeep won't recall the vehicles and create a permanent fix. i also contacted chrysler corporation and they were not helpful to me -- they shifted focus to the dealer. also, like the other post, my car had water on the seat and it created a permanent brown stain. it was bottled water. the seats are supposed to be stain resistant and they are not. chrysler is not standing behind their products, the seats and the window regulators are defective! *tr
10/09/200701
 2007 jeep liberty all motors in the windows are faulty. have conducted research in online forums and have concluded that most consumers of 2001-2007 jeep liberty's are having same issues with power window failure. most issues are fixed during warranty, and continue to occur until long after warranty expires. also** the seats on 2003-2007 jeep liberty's are reported as being stain resistant. something within the seat fabric causes the seats to stain with a brownish color after any liquid substance hits them. have ran a test on my own vehicle with filtered tap water and brown stain still continued to appear. addressed daimler chrysler about issue and was told that it was bad rain in my area. i do not believe that every state in this country has bad rain problems and in any case rain should not cause a stain on the upholstery of a 20,000+ dollar vehicle. i believe that a lawsuit should be filed against daimler chrysler demanding a recall on all seats and power windows with a fix to the solution or should have to reimburse every single customer all the money they have spent over the years trying to fix these re-occurring issues. thank you for your help. sincerely, sgt nathan cossey united states marine corps *tr
06/01/2007100405/26/2007
 Water stains on the seats. dealership has had the vehicle 4 times. the last time they had the seats steam cleaned and ruined the fabric. water stains are still appearing on the seats. *jb
05/01/2007103/12/2007
 I don't have a safety complaint. this is about water stains on the seats. i own a 2007 jeep liberty and i have spoke with the company and the dealer, and now i have notified the better business bureau and the attorney general's office. the water stains on the seats have brought down the value of the car. i was told how to clean them, and even had a dealer clean them for me. and now they are worse then ever. i have been told that this is not a manufacturer's defect, but that cannot be at all true. the car is 4 months old, and on the inside looks 10 years old. water does not stain or rather never in any of my other cars. it does not take a genius to figure this out. the company is in major denial about this. i have done research on other websites and have discovered numerous letters about this same problem. so, if this is not a defect, then what is it? a fluke? i hardly think so. the company needs to stand by the warranty and fix this problem for their customers. *ak