Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| SUSPENSION | ||||||||||||||||
| 09E039000 | ROCK KRAWLER/PURE PERFORMANCE GROUP, INC | E (Equipment) | 44 | 10/15/2009 | ODI | CHRYSLER GROUP LLC | 06/19/2009 | 06/19/2009 | ||||||||
| Defect Summary | Rock krawler is recalling 44 performance suspension systems sold as aftermarket equipment for use on the vehicle listed above. these suspension systems were produced with grade 2 carriage bolts instead of the proper grade 5 carriage bolts. the improper grade 2 carriage bolts could experience a loss of clamping force for the bottom strut fork. | |||||||||||||||
| Consequence Summary | This condition could cause a loss of effective lift and lowering of the affected vehicle, possibly creating the driver to panic which could possibly lead to a vehicle crash. | |||||||||||||||
| Corrective Summary | Rock krawler will notify owners and provide a free remedy. the safety recall began on october 15. 2008. all the affected untits have been remedied. owners may contact rock krawler at 1-518-270-9822. | |||||||||||||||
| Notes | Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov . | |||||||||||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SUSPENSION | |||
| 02/20/2013 | 58840 | ||
| The vehicle left the bottom ball joint front driver side. because of this split the wheel and tire. they stride the direction and lost control of the vehicle. the service dealer in puerto rico informs me that the vehicle has no recalls and it is out of warranty, but usa has passed this same incident. | |||
| 07/20/2012 | 84000 | ||
| Tl-the contact owns a 2007 jeep liberty. the contact stated that after receiving a nhtsa campaign i.d. number 12v085000 (rear suspension lower control arm) the contact called the dealer to remedy the component. the dealer stated that the parts were not available and they would call the contact when the part came in. three months after receiving the recall notice the vehicle still had not been remedied and the parts were still not available. the failure mileage was 84,000. pmb | |||
| 07/20/2012 | 84000 | ||
| Tl-the contact owns a 2007 jeep liberty. the contact stated after receiving a nhtsa campaign i.d. number 12v085000 (rear suspension lower control arm) the contact called the dealer to remedy the component. the dealer stated to the contact parts were not available and they would call the contact when the part came in. three months after receiving the recall notice the vehicle still had been remedied and the parts were still not available. the failure mileage was 84,000. jo | |||
| 06/28/2012 | |||
| Tl* the contact owns a 2007 jeep liberty. the contact received the recall noticed associated with nhtsa campaign id number 12v085000 (suspension:rear). an authorized dealer was notified and stated that the necessary parts were not available to perform the repairs. the contact also stated that she had attempted to have the vehicle repaired for two weeks. the vehicle was not repaired. | |||
| 06/28/2012 | |||
| Tl-the contact owns a 2007 jeep liberty. the contact received the recall noticed associated with nhtsa campaign id number 12v085000 (suspension:rear). an authorized dealer was notified and stated that the necessary parts were not available to perform the repairs. the contact also stated that she had attempted to have the vehicle repaired for two weeks. the vehicle was not repaired. sm. | |||
| 06/28/2012 | |||
| Tl- the contact owns a 2007 jeep liberty. the contact stated she received a recall, nhtsa campaign id number: 12v085000, component: suspension:rear. the contact stated that she wanted get the vehicle repaired but the dealer does not have the part available. the contact stated that she has tried to get the vehicle repaired for 2 weeks. the vehicle was not repaired. ap | |||
| 04/07/2008 | 6193 | 1 | 09/05/2007 |
| Tl*the contact owns a 2007 jeep liberty. while the contact's son was driving 30 mph, he suddenly lost control of the vehicle. he drive onto a curb and crashed into a wall. there were no injuries and the vehicle was towed to the dealer. the dealer stated that the failure was due to driver error. through internet research, the contact discovered two recalls that may pertain to the failure (nhtsa campaign id numbers 06v493000 (service brakes, hydraulic:antilock:control unit/module ) and 06v341000 (power train:automatic transmission). he took this information back to the dealer and they informed him to call nhtsa and file a complaint. the failure mileage was 6,193 and current mileage was 7,055. updated 7/3/08 *cn the consumers son was driving, when all of a sudden, the right front tire blew out. the dealer replaced the lower control arm, steering knuckle, ball joints and the inner and outer tie rod ends. updated 07/03/08 | |||
| SUSPENSION - FRONT - CONTROL ARM - LOWER BALL JOINT | |||
| 08/13/2007 | 62000 | 1 | 06/15/2004 |
| Beware if you or yours is driving a well-maintained jeep liberty. my son could lost control and could have been killed if he was traveling at a highway speed in a 2003 jeep liberty when the upper ball joint suspension failed on his vehicle. after a recent recall and replacement of the lower ball joints of my son's 2003 jeep liberty, the upper ball joint which is of similar design and manufacturer broke while driving at 25 mph on local road on passenger side causing wheel to detach. per website postings joint is sealed and thus cannot be maintained or lubricated. a chrysler representative said that it stands behind its parts products but refuses to address $900 repair or towing as it is not subject to recall or warranty. vehicle was not used for off-roading or aggressive driving. i have kept the parts. am thankful that son is ok but have received no satisfaction from chrysler or dealer where vehicle has been maintained. owners should be notified so that they can have their vehicles inspected to avert this same failure although recent inspection of lower ball joints that were subject to recall did not prevent the upper ball joint failure in our case. *tr | |||
| 01/01/1901 | 1 | ||
| Customer wants to know if the 2007 jeep liberty lower ball joint is under investigation**cc *jb | |||
| SUSPENSION - FRONT - CONTROL ARM - UPPER BALL JOINT | |||
| 08/13/2007 | 62000 | 1 | 06/15/2004 |
| Beware if you or yours is driving a well-maintained jeep liberty. my son could lost control and could have been killed if he was traveling at a highway speed in a 2003 jeep liberty when the upper ball joint suspension failed on his vehicle. after a recent recall and replacement of the lower ball joints of my son's 2003 jeep liberty, the upper ball joint which is of similar design and manufacturer broke while driving at 25 mph on local road on passenger side causing wheel to detach. per website postings joint is sealed and thus cannot be maintained or lubricated. a chrysler representative said that it stands behind its parts products but refuses to address $900 repair or towing as it is not subject to recall or warranty. vehicle was not used for off-roading or aggressive driving. i have kept the parts. am thankful that son is ok but have received no satisfaction from chrysler or dealer where vehicle has been maintained. owners should be notified so that they can have their vehicles inspected to avert this same failure although recent inspection of lower ball joints that were subject to recall did not prevent the upper ball joint failure in our case. *tr | |||
| SUSPENSION - REAR | |||
| 08/28/2009 | 35000 | ||
| Tl*the contact owns a 2007 jeep liberty. while driving 65 mph during rainy conditions, the rear end of the vehicle suddenly started to veer into two lanes. the contact released the accelerator pedal, engaged the brakes and eventually was able to regain control on the vehicle. he continued to drive to his destination; however, he is concerned about the rear axle defect and safety risk. the failure has not been diagnosed by a mechanic or dealer. the current and failure mileages were 35,000. | |||