Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| UNKNOWN OR OTHER | |||
| 09/24/2012 | 52500 | ||
| On the above mentioned date i was driving home from running errands and while doing so i had my sunroof open. while i was driving i decided to close my sunroof and when i did so it made a strange sound while closing. i then noticed that the sunroof had not closed properly and was still partially open. i contacted my insurance agency who suggested i bring my vehicle to one of their garages to be inspected. upon inspection, it was determined that this was indeed not covered under my insurance plan. i was refereed to you for possible assistance. | |||
| 09/29/2011 | 76200 | ||
| Bought the jeep new from jeep dealer and it came with a factory installed 'skyslider'. we hardly ever use the skyslider and after a severe thunderstorm, we noticed when driving the jeep, there was a popping noise. the skyslider had bunched up and was not closing. took the jeep to our mechanic who advised that there was a 1 piece on the track that was broken and the part would cost approx. $1900.!!!. i called chrysler because the jeep is only 4 years old and this is a clear defect. chrysler advise me to take the jeep to a jeep dealership for diagnosis...a broken piece on the frame which needed to have the whole frame replaced at a cost of - $4k. four thousand dollars. the skyslider is defective on all 2008 jeep liberty models and this could cause a fatality. the skyslider is made of canvas and can pop off the track and fly off. i cross a bride daily and cannot drive more than 20mph or the roof starts to lift up. | |||
| 04/11/2012 | |||
| The sky slider roof on my jeep liberty stopped closing properly several weeks ago. at first it was just leaking and small parts of the roof wouldn't close. eventually it progressed to the entire sky slider and now will not close completely at both ends. i have seen several other complaints about this same problem on the internet and i believe that this is a faulty product made by jeep and should be recalled immediately! | |||
| 04/29/2012 | 42000 | ||
| While driving on expressway at approx speed of 55mph sunroof opened on its own and would not close. vehicle 10 months out of warranty, dealer estimated $2700 damage to actual panels and motor. manufacturer wouldnit assist with cost of repair!!! | |||
| 04/11/2012 | |||
| The sky slider roof on my jeep liberty stopped closing properly several weeks ago. at first it was just leaking and small parts of the roof wouldn't close. eventually it progressed to the entire sky slider and now will not close completely at both ends. i have seen several other complaints about this same problem on the internet and i believe that this is a faulty product made by jeep and should be recalled immediately! | |||
| 04/29/2012 | 42000 | ||
| While driving on expressway at approx speed of 55mph sunroof opened on its own and would not close. vehicle 10 months out of warranty, dealer estimated $2700 damage to actual panels and motor. manufacturer wouldnit assist with cost of repair!!! | |||
| 04/09/2012 | 37649 | ||
| 2008 jeep liberty was brought into dealership due to manufacturing weakness with the sky slider. one press of the close button and the whole back portion of the sky slider misaligned and would not close. the service rep. stated that the whole assembly line was defaulted and would be very expensive to fix. meanwhile, due to this manufacturing weakness, my jeep was not drivable due to the sky slider sliding forward and backward suddenly and loudly every time the jeep was driven over 35mph. the process in getting the jeep repaired has taken over 3 weeks and the repairs are still not completed at the time this compliant was submitted. the chrysler corporation is assisting with the repairs, however at this time there is no recall on this product. | |||
| 09/27/2011 | |||
| I owned this veicle for 2 1/2 years, my jeep liverty has a sunroof that completly opens up the roof and all the sudden on tuesday september 27,2011 arond 5:45 i was driving and try to open the sunroof a little and it open all crooked and with the wind it was lifting up from one side i had to pull over and hold it with one hand and driving with my other hand i had to drive back home called the dealer witch was closed at the time the next day i called the towing truck to take it to the dealer closer to my house and they send us 35 min. away from there because we had to take it were we bought the veicle and not covered by the warranty. it's been 11 days already and i still dont have my veicle back. i haven't seen that manny veicles with the sunroof like mine and i'm really wondering if this has happen to someone else. | |||