Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| UNKNOWN OR OTHER | |||
| 03/05/2013 | 74375 | ||
| In 2009 i purchased a jeep liberty (2009), for the past several months my car was making a strange noise. i've had a diagnostic test done on my vehcile (came back fine), oil changes, engine flushed, filers, transmisiion checked, all fluids the hole nine yards. still i could here this noise. in january of 2013, we've had to repacle ball barrings, the sun roof jammed, i put in my back tail lights 3times keep blowing out, the door locks started to jam. on march 5, 2013, . i was driving on the freeway and the engine light came on, the car jerked as i contiuned, then it slowed down and this load noise started coming from under the hood of my truck. i got over into the far right lane and told my wife that the car started to go slow by it self. as i came into a parking lot and wanted to park my truck it jerk again, as i began to park my reverse went out, so i had to park in such away that i did not have to use my reverse to get out of a parking spot. i was taking my wife to a job interview with the secetary of states office ( what are the odds that happening to someone). my wife went to interview we took the service drive and some back streets to get to our home. i got up the next day to take it to the shop and the hold transmission had gone out and all the fluids were in our driveway. i don't have 100,000 miles on the truck nor is this truck five or ten years old. why are all these things happening , this truck just turn4yrs old? we brought this truck 03/03/2009. someone please tell me how your transmission just die and we've never had an accident, just the usual maintance on the truck. the dearlship said i did not purchase the powertrain warranty (100,000ml/10yrs.) to repair, will cost me $5,000.00 to get a new transmission . my job put us on 30hrs a week. sincerely, mr. & mrs. leonard king | |||
| 02/15/2013 | 3254960 | ||
| In june 2011, the rear lift gate would not unlock on my 09 jeep liberty sport. the dealership replaced the rear lift gate latch as well as both ignition keys under warranty. thought the problem was resolved but in february 2013, 1 1/2 years later had the same failure with the rear lift gate not unlocking on the same vehicle. the dealership again replaced the previously installed rear lift gate latch as well as the rear glass window weather stripping due to the fact that the weather stripping joint had signs of rust stains (premature failure). the fix to prevent water leaking through the upper glass window latch pocket to the rear lift gate latch, which had shorted out again was to offset the weather stripping joint 6 vertically away from the upper glass window latch pocket so that any water could not enter the inner rear lift gate. the non-warranty repair for this problem is approximately $400.00. routine maintenance inspection for any weather stripping is not in your vehicle operation and maintenance manual but i would highly recommend that you periodically check all doors and lift gates seals and weather stripping for signs of wear or premature failures or you will be replacing internal components due to water damage. | |||
| 02/04/2010 | 150 | ||
| As we were driving our car on the interstate, we noticed that the closed sliding roof was buckling on both the driver side and passenger side (right above the headrests) and we could hear this whistling sound and feel air coming from the raised junction. we subsequently called the dealership from which we had purchased the new vehicle, brunswick auto, and inquired about any recalls on the sliding roof. we were told that there had been no recalls. we later had the roof examined and was told that no problems were found. we continued to notice the same issues. in december 2012, prior to our original warranty expiring (we did purchase an extended warranty at the time of vehicle purchase), we took the car to adventure jeep of willoughby, oh to have the roof re-examined. we were told that the sliding roof was misaligned and the problem had been corrected. upon driving home, we noticed the problem had not been corrected and remained the same. we have ten month old twins and are traveling frequently to visit family. we are concerned now that the sliding roof may fly off completely when we are on the interstate. we have had this issue looked at twice by professionals. any assistance and advocacy is appreciated. | |||
| 01/19/2011 | 15000 | ||
| I purchased a new jeep liberty 2009 in jun of 2010 in january of 2011 while attempting to put air in the rear tire the tpms valve stem exploded and shot across the garage. in september of 2011 the tpms valve stem disintegrated while the car was parked in the garage and shot the parts across the garage both of these where replaced by chrysler under warranty. on may 21st 2012 while travelling on the highway at 65 the tpms valve on the rear tire disintegrated and caused immediate loss of air from the rear tire, causing the vehicle to become unstable, i was able to control it and drive the vehicle to the side of the road. on inspection the valve was completely gone. this valve is being replaced by chrysler but now as the vehicle is outside of warranty i have to foot the bill. i have driven hundreds of thousands of miles over the last 23 years and have never had any issues with tire valve stems to have 3 such major failures over 2 years and the last one on the highway which could have led to a serious accident. it appears that there is a design flaw with the tpms valves being used by chrysler on this age of vehicle and from what i have seen on car forums this seems to be the case for many chrysler group vehicle owners with tpms systems. | |||
| 05/18/2011 | 23607 | ||
| Car would not start. called aaa who made several attempts to start car but all failed. tow driver said he thought key was problem since all electrical was fine. said he had approx six incidents in recent months with jeep/chrysler and all were due to key failure. i was towed from jfk airport to jeep dealer in wantagh. it was determined key **deprogrammed** and so failed. i asked if there was any indication this failure was going to happen and they said no. they replaced one key under warranty and charged me 206.00 for second key. i wrote to jeep/chrysler for reimbursement and was denied. a failure like this could cause serious issues . | |||