Consumer Complaints


Fail datemilesoccurencesPurchase date
ENGINE
02/28/201255000
 Tl* the contact owns a 2012 jeep liberty. the contact stated that a lot of smoke emitted from the vehicle upon starting. the vehicle was taken to the dealer for a diagnosis. the dealer stated that they had to replace the psd valves. the vehicle was repaired, but the failure continued. the manufacture was contacted. the failure mileage was 55,000 and the current mileage was 65,000.
ENGINE AND ENGINE COOLING
03/05/2012700
 Tl* the contact owns a 2012 jeep liberty. the contact stated that smoke emitted from the engine upon starting the vehicle. the vehicle was taken to an authorized dealer and the contact was informed that the smoke was water vapor. the vehicle had not been repaired. the contact stated that she only noticed the smoke when the vehicle had been shut off for several hours. the manufacturer was notified and offered no assistance. the failure mileage was approximately 700.
03/05/2012700
 Tl-the contact owns a 2012 jeep liberty. the contact stated that smoke emitted from the engine upon starting the vehicle. the vehicle was taken to an authorized dealer and the contact was informed that the smoke was water vapor. the vehicle had not been repaired. the contact stated that she only noticed the smoke when the vehicle had been shut off for several hours. the manufacturer was notified and offered no assistance. the failure mileage was approximately 700. sm.
03/05/2012700
 Tl-the contact owns a 2012 jeep liberty. the contact stated after starting her vehicle she would see smoke come from the engine. the vehicle was taken to a dealer and they advised her that once before that it was water vapor. the vehicle had not been repaired. the contact mentioned that she only notices the smoke when the vehicle had been sitting over several hours. the manufacturer was contacted and they offered no assistance. the failure mileage was approximately 700. tb
01/02/2012115
 Vehicle has a eco-mode to reserve excessive fuel usage. when traveling at a speed to exceed 45 mph the vehicle reacts with a bad vibration and shake as if there is a flat tire or something. when coming to a complete stop the vehicle shakes as if there is a defect with the rotors or brakes. when taking off, there is a kick when attempting to first accelerate especially at a traffic stop/intersection. vehicle has been serviced at the sport durst chrysler jeep in durham nc and it has been declared as drone mode which is unknown cause of issue- unrepairable. service department conferenced with chyrsler corp. customer service and has concluded that vehicle is recommended for buy back under lemon laws. no further action has yet been taken. vehicle is currently unsafe and undriveable. need another vehicle immediately.