Consumer Complaints


Fail datemilesoccurencesPurchase date
EXTERIOR LIGHTING
02/25/201315600
 Februray 26, 2012 8;30 am .i had been driving jeep liberty for about 2 hours, parked in parking lot,went shopping , started up,and was driving my jeep liberty and notice smoke in the vehicle then i noticed a burning yellow smoke and flames coming from my drivers side door control panel , as quickly as i could i stopped jeep into parking lot , at that time my windows where malfunctioning and the vehicle was fully engulfed with yellow smoke ,turned vehicle off could not get seat belt unhooked,turned switch on put in park and then got seat belt unhook pulled keys out of ignition climb over to passenger side door to open door and then opened driver side door and threw snow and water on door to put fire out.. . stood there in shock for a moment, second time i drove wifes vehicle and it caught on fire 5 months old!!! noticed that the smoke in the vehicle was starting to dispensed and clearing out . noticed window switches had melted and sank into door,burned fingers openening driver side door. reached in and turned key back on ,at that point the vehicle started to smoke again , threw the window and speaker of drivers side door ,turned key off threw more water in door panel and again smoke slowly dispensed . i was moments from entering a interstate and the thought of what would have happened to myself if i would have not been able to get off the road in time !! i have been a master mechanic for 30 years and have never seen such a thing happen in any type of vehicle before.i took vehichle to dealer ,jeep chrysler was contacted ,dealership monkeys acussed me of jamming some thing in switch,what a bunch of crap.. jeep said they could not do anything to claim it on my insurance !!!!!! dealer ship is trying to force jeep too look at problem this vehicle is only 5 mos old and this should have never happened. i'm glad to see this problem regesterd with you.
02/13/201393001
 I've been driving my jeep around to work and home everyday and i notice the passenger air bag light flashes where it says it's off. today 2/17/2013 i drove 100 miles from a small trip and the light was on the entire time i was driving. i haven't had any accidents. *tr
02/13/20139300
 I've been driving my jeep around to work and home everyday and i notice the passenger air bag light flashes where it says it's off. today 2/17/2013 i drove 100 miles from a small trip and the light was on the entire time i was driving. i haven't had any accidents.
02/02/201323391
 Had vehicle at dealership about 3 weeks prior for a heavy burning smell inside and out side of vehicle.smelled like burnt wiring. was told by dealer it was a sticker on the exhaust pipe. was told it was fine and might smell it for a short time..smell is still there and last night vehicle was on snow covered road with on coming traffic and the headlights and all interior lights were lost.. headlight switch was moved back and fourth from auto, on, and off numerous times till lights came back on and it did it again on the way home in the morning. going to take it back to dealer about an hour away for the second time.. not sure why chrysler doesnt take time to look at things properly and listen to the owners. a sticker burning off doesnt smell like burnt wiring.. *tr
02/02/20132339
 Had vehicle at dealership about 3 weeks prior for a heavy burning smell inside and out side of vehicle.smelled like burnt wiring. was told by dealer it was a sticker on the exhaust pipe. was told it was fine and might smell it for a short time..smell is still there and last night vehicle was on snow covered road with on coming traffic and the headlights and all interior lights were lost.. headlight switch was moved back and fourth from auto, on, and off numerous times till lights came back on and it did it again on the way home in the morning. going to take it back to dealer about an hour away for the second time.. not sure why chrysler doesnt take time to look at things properly and listen to the owners. a sticker burning off doesnt smell like burnt wiring..