Consumer Complaints


Fail datemilesoccurencesPurchase date
POWER TRAIN
09/28/201214001
 1) backed out of driveway and the transmission failed to engage then slammed into gear, 2) stopped at an intersection pressed on the throttle vehicle paused and then slammed into gear (has done this several times)and has continued this behavior intermittently. it has been to the dealership 5 times. dealer and chrysler state that this is because of the vehicle being on an incline and it has an electronic throttle and transmission state there is not a problem and they are not going to fix it the dealership (advantage chrysler in mount dora florida told me if i didn't like the response take it somewhere else. each time it does this it slams into gear and puts stress on the u joints, drive shaft, and rear end not to mention the damage to the transmission. the vehicle still has less than 4000 miles on it. *tr
09/28/20121400
 1) backed out of driveway and the transmission failed to engage then slammed into gear, 2) stopped at an intersection pressed on the throttle vehicle paused and then slammed into gear (has done this several times)and has continued this behavior intermittently. it has been to the dealership 5 times. dealer and chrysler state that this is because of the vehicle being on an incline and it has an electronic throttle and transmission.they state there is not a problem and they are not going to fix it the dealership (advantage chrysler in mount dora florida told me if i didnt like the response take it somewhere else. each time it does this it slams into gear and puts stress on the u joints, drive shaft, and rear end not to mention the damage to the transmission. the vehicle still has less than 4000 miles on it.
06/04/201225001
 The 2012 jeep liberty automatic transmission clunks severely when upshifting or downshifting. a loud clunk is noted at either the transmission or driveshaft u-joint. i took the vehicle to the jeep dealership and technicians replicated the discrepancy. the technician also tried another vehicle (a different model with the same type transmission) that was on the lot and it too, had this loud clunk. the dealership contacted chrysler, and were told by chrysler that chrysler is aware of this problem, but has no fix or repair for this problem. one of these days, the transmission is going to fail or a u-joint is going to fail which could result in a serious accident. and chrysler already knows about this discrepancy!!! this happened on a 2012 jeep liberty that is brand new and now has 5,000 miles on it and it continues to happen. *tr
06/04/20122500
 The 2012 jeep liberty automatic transmission clunks severely when upshifting or downshifting. a loud clunk is noted at either the transmission or driveshaft u-joint. i took the vehicle to the jeep dealership and technicians replicated the discrepancy. the technician also tried another vehicle (a different model with the same type transmission) that was on the lot and it too, had this loud clunk. the dealership contacted chrysler, and were told by chrysler that chrysler is aware of this problem, but has no fix or repair for this problem. one of these days, the transmission is going to fail or a u-joint is going to fail which could result in a serious accident. and chrysler already knows about this discrepancy!!! this happened on a 2012 jeep liberty that is brand new and now has 5,000 miles on it and it continues to happen.