Consumer Complaints


Fail datemilesoccurencesPurchase date
UNKNOWN OR OTHER
08/15/201211243
 Tl- the contact owns a 2012 jeep liberty. the contact stated that after starting the vehicle and attempting to accelerate, a sharp metal instrument pierced through the seat and stabbed him in the left leg. the manufacturer was notified and confirmed that the failure was a common problem with newer jeep models. the manufacturer then instructed the contact to not report the failure to anyone and that they would handle it internally. the vehicle had not been repaired. the failure and current mileages were 11,243. kmj
08/15/201211243
 Tl- the contact owns a 2012 jeep liberty. the contact stated that after starting the vehicle and attempting to accelerate a knife like metal instrument came through the seat and stabbed him in the left leg. the manufacturer was notified and confirmed that it was a problem they were having with the newer jeeps and instructed the contact to not report the failure to anyone and they would handle it internally. the vehicle had not been repaired. the failure and current mileages were 11,243. dt
05/11/201210200
 On fri may 11, 2012 8;30 am .i was driving my jeep liberty and notice a strong odor in the vehicle then i noticed a burning black smoke coming from my drivers side door control panel , as quickly as i could i pulled off the road into a parking lot , at that time my windows where malfuntioning and the vehicle was fully ingulfed with black smoke turned vehicle off and took keys out of ignition climb over to passanger side door to exit vehicle and got two children out from the back of the vehicle . stood there in shock for a moment , and noticed that the smoke in the vehicle was starting to dispenced and clearing out . at this point i called the dealership service and told them what happined and needed emergancy tow. when the tow truckdriver got to the location , he the stated he needed to put the keys in the ignition in order to put the vehicle into (n) in order to tow . noticed window switches had melted and sank into door, at that point the vehicle started to smoke again but increased threw the window and speaker of drivers side door , tow driver pulled keys out of ignition and again smoke slowly dispenced . tow dragged vehicle onto tow truck instead. 20 min later dealership called stated that my vehicle went on fire at their location and needed to be put out with two fire extingishers. ?? i was moments from entering a parkway and the thought of what would have happined to myself and family if i would have not been able to get off the road in time !! its been 9 days and at this time jeep chrysler was contacted but still has not responed to this situation? or has contacted me , my personal insurance as given me a claim number, this vehicle is only 6 mos old and this should have never happined.