Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STRUCTURE | |||
| 05/31/2008 | 66600 | 1 | |
| Back hatch door doesn't open anymore, latch jams. *tr | |||
| STRUCTURE - BODY | |||
| 02/01/2009 | 50000 | ||
| The power windows in my 2006 jeep liberty have a design defect. the original design includes a plastic part which breaks and allows the window to fall down into the door. my driver-side passenger window has been held up with tape for the past 12 months. i recently had to pay $250 to have the driver's-side window regulator replaced. researching online i have seen incidents where owners have had to have the same window replaced two or three times at $300-$500 per incident.mopar body service bulletin 23-008-09 and 23-014-08 detail the issue and chysler's correction. please let me know (jgcraven@kc.rr.com) if this is subject to a nhtsa safety recall or of i should start a class-action lawsuit to correct this defect. there is an aftermarket kit which replaces the faulty plastic part with a steel part at http://www.steigerperformance.com. | |||
| STRUCTURE - FRAME AND MEMBERS | |||
| 08/21/2009 | 50000 | 1 | |
| I bought a 2006 jeep liberty limited on 8-20-09 in excellent condition with approximately 50,000 miles. before i even drove the car off the dealerships lot, the rear driver's-side window/window regulator failed rendering the window inoperable. dealership did not have part and had to seal in up position so as not to fall, while part is being ordered. upon extensive research on the internet on various highly respected car review/rating sites, i have learned that the 2006 jeep liberty has a known defect in quality of window regulator design and material used which causes windows to drop into doors or cease operating routinely on average of every 2-3 months. yesterday while driving, my rear passenger window dropped while i was driving 65 mph on a major highway in traffic. i was subsequently startled to the point i swerved, and narrowly missed hitting another car which would have caused a multiple car collision on a major interstate. i have since taped my window in the up position until i can resolve this issue with dealer. dealership has informed me that they will only cover this first replacement/repair, and that i will be responsible for future window regulator repairs of $500.00 each. this is absolutely unacceptable. a company/dealership should stand 100% behind their product and should certainly address potential safety issues resulting from something as critical as this. the known window regulator failure could cause accidents, bodily injury, theft/vandalism issues, and depreciation and degradation of vehicle interior due to weather damage. i will be filing complaints with state attorney general and car manufacturer/corporate headquarters. a safety recall should immediately be issued, and these window regulators should be redesigned with something other than plastic that has proven to repeatedly fail. while certainly an inconvenience of time, and a financial drain and stress to consumer, this is most assuredly a very serious danger to occupants & other drivers. *tr | |||
| 11/18/2008 | 10000 | 1 | |
| Repeated window regulator failure. *tr | |||