Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| VEHICLE SPEED CONTROL | |||
| 02/14/2008 | 35108 | 1 | |
| Dealership stated there was nothing wrong with my front abs brakes. still after 14,746 miles give or take a few my brakes still have periodic pulsation. i should of wrote this complaint 14,746 miles ago my vehicle now has 49,175 i bought it 34,429 thank god for extended warranties because otherwise i would have no windows because after buying a $16,000 vehicle i could not afford to replace all the window regulators that broke oh and i had to have a fuel pump module replaced it did not fix the problem my main concern on this heap im mean jeep are the breaks front and rear and that chrysler jeep will not be held accountable for these problems until a person has died. there are many other problems cosmetic problems like the interior and heater vents. but not life threatening. i also have many concerns with the electrical system but again the dealer crown motors of redding california states that they cant manifest it they cant fix it every time i get my jeep back from them it runs worse that it did prior. *tr | |||
| 02/20/2009 | 32000 | 1 | 02/14/2009 |
| The consumer was driving when the vehicle suddenly accelerated to 65 mph. no amount of pushing on the brakes made the car stop. she was going down a mountain, whizzed past a stop sign, and went around another curve until she came to a major state road with lots of speeding cars. she had to make a decision either to try to merge onto the road or plow into the mountain. she plowed into the mountain and came to a stop where she hit a stop sign at the end of the road inches from the ongoing traffic. both of her feet were on the brakes the entire time. the vehicle flipped on its side and the engine was still roaring. *jb | |||
| 05/16/2008 | 33400 | 1 | |
| Upon rapid acceleration to pass another vehicle, this jeep liberty crd accelerator pedal latches and vehicle continues to accelerate regardless of braking or other measures. in order to maintain control you are forced to put vehicle in neutral, pull over at a safe location (if available) and physically pull up, or unlatch the accelerator pedal. the dealer has been informed of this problem two previous times and did not take the problem seriously. *tr | |||
| 02/08/2008 | 3 | 01/03/2008 | |
| On 2/21/08 i took my 2006 jeep liberty to david o'neal automotive to have my vehicle checked as a result of two incidents that had occurred during it's operation and another operational problem. the first incident occurred in the walmart parking lot as i was stopped to allow a pedestrian to cross the parking lot. the jeep accelerated while it was in a stopped position and i had to put the vehicle in park to avoid hitting the pedestrian. on the second incident i was stopped at a light when the jeep once again accelerated on its own. the other problem that i was having with the vehicle is it's inability to accelerate effectively at times. the service advisor advised me that they did get the jeep to duplicate the problem but they did not get a code for the problem. on 2/22/08 i spoke to the service manager for the dealership with regard to the problems i was having with the vehicle, the issue of my having to pay for diagnostic fees and repairs and the safety issues involved with this matter. he advised me to wait until the vehicle repeats the problem and bring it in to see if we can get a code. i notified him that they had already seen the problem repeat itself when i had it in for repair and a code did not activate. he again stated that i should bring it in to see if a code could be retrieved. i asked him, if a code could not be retrieved, what do we do then? he could not give me any definitive answer to this question. on this same date i relayed all of this same information to the customer relations coordinator. in addition i expressed the fact that when the repair bills and diagnostic fees were being charged to me it was okay to proceed without codes but now that i feel that the dealership should be paying for these costs, due to when the vehicle was purchased (1/3/2008) and the nature of the problem (defect), the dealership feels that we cannot proceed without a code. *tr | |||
| 03/08/2007 | 900 | 25 | 11/29/2006 |
| On 2006 jeep liberty renegade activates for no apparent reason, causing vehicle to lose power/choke out/stumble on acceleration. problem occurred intermittently up to 3 or 4 times a week. tended to happen often when going around corners in 1st or 2nd gear, and sometimes when just going straight. sometimes the light will flash while the loss of power occured, but sometimes not.. when this occurred pavement was dry and there were no abrupt manuevers no reason for this system to activate. this was a serious safety issue that could cause an accident. purchased vehicle new from dealer in november '06. dealer acknowledged problem in march '07 , claiming they were waiting for a software update from chrysler. in june '07 i returned to the dealer and addressed the problem again, and i was told that there were no tsbs, no codes, and they could not duplicate the problem . they did not acknowledgethe problem this time. they acknowledged it in writing on my service receipt in march). even on the way home from the dealer today it happened again when i exited an off ramp from the highway. *ak | |||
| 04/06/2007 | 2499 | 1 | 07/19/2006 |
| Speedometer has a 5 mph error....manufacturer confirms error and indicates that this amount of error is acceptable. *ak | |||
| 03/13/2006 | 15 | 09/16/2005 | |
| I have a problem with my 2005 jeep liberty diesel failing to stop at the first stop sign in the morning. it has also not stopped after being parked for a few hours. the engine continues to push the vehicle forward into traffic or the intersection/cross walk. i have taken the vehicle to jeep but they cannot duplicate the problem. i have come very close to running over students on the campus of the university of alabama. i believe this problem is associated with jeep's torque converter problems. my wife has also experienced this problem so it has nothing to do with driving style. this problem will eventually kill or injure someone. *jb | |||
| VEHICLE SPEED CONTROL - ACCELERATOR PEDAL | |||
| 07/24/2007 | 258 | 1 | 03/23/2007 |
| Tl*the contact owns a 2006 jeep liberty 4x4. when the contacts husband placed the vehicle in drive and touched the accelerator pedal, the vehicle accelerated at full speed. the contacts husband struck his wife, causing her to sustain two broken legs. the vehicle drove straight through the garage knocking out the back wall. he placed the vehicle in reverse and the engine's rpms increased. the vehicle accelerated backwards and crashed into the garage. he placed the vehicle in drive and the vehicle accelerated once more. he crashed into the fence again and then into an 400-pound milling machine that was stored in the garage. the milling machine stopped the vehicle once and for all. the contact sustained bruises on the left leg. the weather was dry and sunny at the time of failure. a police report was filed. the accelerated speed was unknown. the current and failure mileages were 300. the consumer provided a new jersey police report and multiple pictures of the vehicle and the damage to their property as a result of the incident. updated 08/27/07 *tr | |||
| VEHICLE SPEED CONTROL - CRUISE CONTROL | |||
| 12/04/2006 | 48 | 1 | 11/30/2006 |
| New vehicle, less than 50 miles odometer. engaged cruise control at 55 mph, several miles later tapped brake to disengage cruise control to slow for a turn. brake would not disengage cruise control, neither would the 'off' button on left side of steering wheel. cancel button on right side of wheel did shut off the cruise control. returned to dealer next morning. dealer replaced a 'regulator/solenoid' behind the brake pedal and indicated the original had been incorrectly adjusted/set from factory and that it could not be adjusted by dealers shop. *jb | |||