Consumer Complaints


Fail datemilesoccurencesPurchase date
SUSPENSION - FRONT - CONTROL ARM
06/28/20074000103/27/2007
 Tl*the contact owns a 2007 jeep liberty 4x4. while driving 55 mph, the contact was motioned to pull over by another driver. she pulled over and noticed that the driver side front wheel was turned inward. there were no warning indicators. the vehicle was towed to a chrysler dealer. the cause of failure was diagnosed as a cracked control handle on the driver side front wheel. the vehicle has not been repaired. the current and failure mileages were 4,000.
SUSPENSION - FRONT - CONTROL ARM - LOWER BALL JOINT
02/17/200820000107/07/2007
 I was driving along in my 2007 jeep liberty at 34 m.p.h. when all of a sudden there was a horrible noise and the right side of my car fell to the ground. i tried to steer safely off the road and found the car almost impossible to steer and i was heading into on-coming traffic. i could have been injured or killed and i had two passengers in my car who witnessed the sudden failure of my brand new 8 month old car! it appears that my lower right ball joint fell out and broke my car to the point my tire came off my rim as my rim broke when the car fell to the ground. there is so much front end damage that my car is now totaled and i am out a new vehicle. the local dealer will not acknowledge there is a problem as they say the 2007 was not part of the massive recall on other liberty's with the same problem. i've asked my insurance company for an investigation and i've e-mailed the jeep corporation with the same request, before someone else gets hurt or worse! someone needs to step up here and investigate these cars, they are not safe and now i'm left with no car and trying to settle with my insurance company. i'm just glad that i was not on the highway, as my car is totaled from 34 m.p.h., i can't imagine what would have happened had i been on the highway. i'm also thankful my daughter was not in the car at the time - please help get these cars off the road!! *tr
03/09/2007308/18/2005
 Tl*- the contact stated that while the 2007 jeep liberty with 32000 current mileage was in the shop for a lower ball joint and a torque converter recall the mechanic cut the shroud that covered the fan .therefore, the fan was exposed. the dealer admitted to cutting the shroud, and they will replace it. *ak