Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| VEHICLE SPEED CONTROL | |||
| 09/17/2012 | 50200 | 1 | |
| Sept. 8, 2012 i took my jeep to the dealership i purchased it from, and have had all maintenance work completed by, for routine factory maintenance and an oil change. i told them i was leaving for an extended road trip and requested they look everything over to see if there might be any safety issues. on sept. 17, 2012 while traveling on the interstate, i accelerated and the accelerator pedal stuck. i do not have cruise control and it was not related to the floor mats. this happened several times while on the road trip. i returned home sept. 19, 2012 and for the next 2 weeks the accelerator stuck intermittently, with no common underlying cause. oct. 2, 2012, while backing into a parking space the accelerator stuck at a high rpm and i nearly crashed. i contacted the same dealership, who originally wanted to look at the vehicle almost a week later even after i explained how serious the issue was. i managed to talk them into looking at the jeep on oct 3, 2012 and they were able to duplicate the accelerator sticking on their first try. they contacted me later in the day to tell me it would be $385 to fix and was not covered under my extended manufacturer warranty. i contacted the warranty administrators who also said it was not covered as the accelerator is considered an accessory. i tried to get some assistance through chrysler customer care assistance to no avail. now the issue has become serious enough that i'm afraid to drive the vehicle. in other words, it is worse now than before. i'd like to receive some assistance with this issue and/or find out what truly constitutes a vehicle accessory, as the accelerator pedal seems to be an integral part of the vehicle's operation, not an accessory like a stereo or luggage rack. help? *tr | |||
| 01/01/2009 | 1850 | ||
| Tl* the contact owns a 2008 jeep liberty 4x4. the contact was driving 30 mph as transmission fluid began abnormally leaking from the vehicle. the vehicle was taken to the dealer who performed a diagnostic test that located the failure at the transmission seal. the dealer replaced the transmission seal and housing extension but the failure persisted. when attempting to shift gears, the transmission would exhibit an unusual knocking. on one occasion while driving 30 mph, the vehicle abnormally accelerated and the contact was able to stop the acceleration by abruptly applying the brakes. the vehicle was not repaired. the failure mileage was 1,850 and the current mileage was 45,000. | |||
| 01/01/2009 | 1850 | ||
| Tl-the contact owns a 2008 jeep liberty. the contact stated the vehicle was leaking transmission fluid. the vehicle was taken to the dealer whom performed a diagnosed that located the failure at the transmission seal. the dealer replaced the transmission seal, and housing extension. the repair did not correct the failure. when shifting gears the transmission makes a loud knocking noise. the vehicle also suddenly accelerated while driving at approximately 30mph the brake has to be applied immediately to bring the vehicle under control. the failure mileage was 1,850 and the current mileage was 45,000. li | |||
| 09/22/2010 | 23254 | ||
| Vehicle accelerated and would not stop. i did hard braking and it just pushed it anyway. pulled off the road and the wheels dug trenches in the dirt. got it stopped, called a wrecker and had it towed to the jeep dealer where we purchased the vehicle, told them what happened and that the throttle light came on on the dashboard and they said they could find nothing wrong and that they had never heard of this happening to anyone else. they reset the computer and sent me home. i am concerned it could happen again. is there any evidence of this happening to others ? | |||
| 10/12/2007 | 50 | 1 | 10/10/2007 |
| When at a stop, on a very little or slight incline, less than 7% by placing the vehicle in reverse the following occurs. vehicle will surge about 6 inches and stop then surge about 6 inches and stop, by applying more throttle, engine rpm approx 2500 to 3000 the vehicle will move. turned off the hill start assist (hsa) problem solved. no advise from dealer as to cause of original stated problem or repair. *tr | |||