Jeep Liberty 4x4 2011
Model Liberty 4x4 made in 2011 by Jeep got 38 consumer complains as well as 2 service bulletins. Consumer complaints with reference, among others things, to electrical system and engine. Technical service bulletines regarding electrical system.
Model 2011
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| ELECTRICAL SYSTEM - ALTERNATOR/GENERATOR/REGULATOR | |||||
| SB-08-006-11 | 02/11/2011 | 10037965 | Ready | 06/08/2011 | |
| SB-08-006-11 | 02/11/2011 | 10037965 | Chrysler group: an improper routing of the alternator wire is causing it to chafe. 2011 liberty. *rm | 06/08/2011 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ELECTRICAL SYSTEM | |||
| 05/10/2012 | 23145 | ||
| Blower motor failed may 2012. the car was so new that the dealership had to order the part. it was replaced and the heat works but there are a couple weird noises. one, it sounds like it is taxing my alternator like you would normally hear if there was an amplifier installed in the car. and two, on the dash/feet low setting it sounds like there is paper blowing in the wind and heat does not actually come out on the driver side feet until the car is completely warmed up. the dealership kindly replaced a door run channel, no charge, which eliminated some noise and a slight draft coming from the door. the rest of the overall noise was yet to be determined at this point. | |||
| 05/21/2011 | 1000 | ||
| The rear window opens unexpectedly when the vehicle is off and unlocked. this has occurred numerous times, and it may be occurring when the vehicle is locked, as well, however, this has not been confirmed. since the rear window sometimes opens during rain events, the vehicles interior has a musty, moldy odor as a result of the rear window opening. | |||
| 07/09/2011 | 2500 | ||
| Window not working properly, cannot be fixed by chrysler? | |||
| 10/28/2010 | 606 | ||
| Tl-the contact owns a 2011 jeep liberty 4x2 (na). while the contact was driving approximately between 40-70 mph,the vehicle began to buck without warning. the failure occurred continuously. the vehicle was taken to an authorized dealer on three different occasions for the similar failure where they were aware of the constant defect. the technician stated that the failure was related to the faulty software; however, there was not a remedy. recently, the vehicle was at the dealer for one month under investigation which there was no resolution. the failure mileage was 606. js | |||
| ENGINE | |||
| 06/25/2012 | 12000 | ||
| No matter what speed (40-75mph), when vehicle is in 4th gear, the power train shutters. dealer aknowledges something is wrong but doesnt know what to change...they are now talking to me like its road noise...which is completely wrong. if driving it and it is shutters you can shift into neutral and it goes away....its a definite problem with the transmission/drive train. | |||
| POWER TRAIN | |||
| 01/28/2013 | 35810 | ||
| Brought to dealer for the same noises i've been complaining about for the past 9 months. the old tires were balanced and rotated prior to the second (noise/suspension) complaint to the dealer 5/10/12. immediately prior to this jan 2013 appointment i replaced scalloped tires with 4 brand new tires, balanced and i paid for the alignment. i still get helicopter sounding noise at high speed and asked that the suspension which was verified as not the problem back in may 2012 be checked again. a technician went for a drive with me and heard it. the dealership said that two tires were unbalanced. back where i bought the tires, i had them re-do the balance and align. still not happy with the same noise. i again brought the car back to the dealer mar 2013 and i told them to send a repo truck to my house if the noise is not found. i knew i was going to pay for balance/align only this time the tech finally says that multiple parts have been replaced on the same model for the same noise and nothing gets rid of it, the noise was described to me as a common liberty sound and that it comes from the power-train with no remedy. every time i go in for an answer, i'm offered some other service which may be needed. this time it was rear brake pads and rotors. not the cause of the thumping helo-pad noise, decline. | |||
| 06/25/2012 | 12000 | ||
| No matter what speed (40-75mph), when vehicle is in 4th gear, the power train shutters. dealer aknowledges something is wrong but doesnt know what to change...they are now talking to me like its road noise...which is completely wrong. if driving it and it is shutters you can shift into neutral and it goes away....its a definite problem with the transmission/drive train. | |||
| POWER TRAIN - AUTOMATIC TRANSMISSION | |||
| 06/20/2011 | 1200 | ||
| Vehicle can shift from drive to reverse and drive to park with out pressing the brake pedal. | |||
| SUSPENSION | |||
| 01/28/2013 | 35810 | ||
| Brought to dealer for the same noises i've been complaining about for the past 9 months. the old tires were balanced and rotated prior to the second (noise/suspension) complaint to the dealer 5/10/12. immediately prior to this jan 2013 appointment i replaced scalloped tires with 4 brand new tires, balanced and i paid for the alignment. i still get helicopter sounding noise at high speed and asked that the suspension which was verified as not the problem back in may 2012 be checked again. a technician went for a drive with me and heard it. the dealership said that two tires were unbalanced. back where i bought the tires, i had them re-do the balance and align. still not happy with the same noise. i again brought the car back to the dealer mar 2013 and i told them to send a repo truck to my house if the noise is not found. i knew i was going to pay for balance/align only this time the tech finally says that multiple parts have been replaced on the same model for the same noise and nothing gets rid of it, the noise was described to me as a common liberty sound and that it comes from the power-train with no remedy. every time i go in for an answer, i'm offered some other service which may be needed. this time it was rear brake pads and rotors. not the cause of the thumping helo-pad noise, decline. | |||
| WHEELS | |||
| 01/28/2013 | 35810 | ||
| Brought to dealer for the same noises i've been complaining about for the past 9 months. the old tires were balanced and rotated prior to the second (noise/suspension) complaint to the dealer 5/10/12. immediately prior to this jan 2013 appointment i replaced scalloped tires with 4 brand new tires, balanced and i paid for the alignment. i still get helicopter sounding noise at high speed and asked that the suspension which was verified as not the problem back in may 2012 be checked again. a technician went for a drive with me and heard it. the dealership said that two tires were unbalanced. back where i bought the tires, i had them re-do the balance and align. still not happy with the same noise. i again brought the car back to the dealer mar 2013 and i told them to send a repo truck to my house if the noise is not found. i knew i was going to pay for balance/align only this time the tech finally says that multiple parts have been replaced on the same model for the same noise and nothing gets rid of it, the noise was described to me as a common liberty sound and that it comes from the power-train with no remedy. every time i go in for an answer, i'm offered some other service which may be needed. this time it was rear brake pads and rotors. not the cause of the thumping helo-pad noise, decline. | |||