Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STEERING | |||||
| 0801007 | 05/17/2007 | 10021984 | Steering angle sensor - not initialized/internal. *kb | 06/27/2007 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STEERING | |||
| 06/12/2012 | 42534 | 1 | |
| I was driving my car and the front end started to shake all over the road. i took it to my repair shop where they informed me that my lower ball joints need to be replaced immediately due to being excessively worn out and in a dangers condition. *tr | |||
| 06/12/2012 | 42534 | ||
| I was driving my car and the front end started to shake all over the road. i took it to my repair shop where they informed me that my lower ball joints need to be replaced immediately due to being excessively worn out and in a dangers condition. | |||
| 07/20/2011 | 45064 | ||
| July 2011: submitted my vehicle to my local mechanic for a scheduled oil change and was advised that the ball bearing assembly was so structurally inept that the front wheels could be detached from the vehicle. repairs were made as was a major safety issue. nov 2011: about 4,000 miles later our jeep was scheduled another oil change, and the same mechanic noticed that since our last service the tie rods were in need of replacement. my mechanic advised that this is not typical of a vehicle that has total 49,000 miles and could not have predicted such issues between routine service appointments. | |||
| 04/24/2010 | 35000 | ||
| This vehicle is my daughters and when we took it in to have new tires installed they discovered the defects. in april 2010 my daughter complained of a clunking noise when she would hit a bump in the road. she called me and i assured her that it was safe to drive with only 35000 miles on the vehicle. during this same timeframe she took this jeep in for a regular oil change and at billion motors in sioux falls,sd and they tell her she has a bad tie rod end. again i assure her that with only 35000 miles it is okay to drive. i have been a mechanic for over 30 years, but i was wrong. when we took this jeep in to new tires installed the technician informed us that the right front lower ball joint and the left front outer tie rod end were defective. we went to the tire shop and he showed me the defective parts, so i had new parts installed. at this time the vehicle was four years old or new and had 44,000 miles. if this vehicle had been abused maybe these parts would be bad, but it never leaves the highway. maybe jeep needs to install grease zerks in their parts. ball joints useed to last 150,000 miles, these must be new and improved -huh!!! having bad ball joints and tie rod ends on a vehicle three years old is just wrong. how many of these parts have failed and caused accidents? | |||
| 07/20/2011 | 45064 | ||
| July 2011: submitted my vehicle to my local mechanic for a scheduled oil change and was advised that the ball bearing assembly was so structurally inept that the front wheels could be detached from the vehicle. repairs were made as was a major safety issue. nov 2011: about 4,000 miles later our jeep was scheduled another oil change, and the same mechanic noticed that since our last service the tie rods were in need of replacement. my mechanic advised that this is not typical of a vehicle that has total 49,000 miles and could not have predicted such issues between routine service appointments. | |||
| 04/24/2010 | 35000 | ||
| This vehicle is my daughters and when we took it in to have new tires installed they discovered the defects. in april 2010 my daughter complained of a clunking noise when she would hit a bump in the road. she called me and i assured her that it was safe to drive with only 35000 miles on the vehicle. during this same timeframe she took this jeep in for a regular oil change and at billion motors in sioux falls,sd and they tell her she has a bad tie rod end. again i assure her that with only 35000 miles it is okay to drive. i have been a mechanic for over 30 years, but i was wrong. when we took this jeep in to new tires installed the technician informed us that the right front lower ball joint and the left front outer tie rod end were defective. we went to the tire shop and he showed me the defective parts, so i had new parts installed. at this time the vehicle was four years old or new and had 44,000 miles. if this vehicle had been abused maybe these parts would be bad, but it never leaves the highway. maybe jeep needs to install grease zerks in their parts. ball joints useed to last 150,000 miles, these must be new and improved -huh!!! having bad ball joints and tie rod ends on a vehicle three years old is just wrong. how many of these parts have failed and caused accidents? | |||
| 07/20/2011 | 45064 | ||
| July 2011: submitted my vehicle to my local mechanic for a scheduled oil change and was advised that the ball bearing assembly was so structurally inept that the front wheels could be detached from the vehicle. repairs were made as was a major safety issue. nov 2011: about 4,000 miles later our jeep was scheduled another oil change, and the same mechanic noticed that since our last service the tie rods were in need of replacement. my mechanic advised that this is not typical of a vehicle that has total 49,000 miles and could not have predicted such issues between routine service appointments. | |||
| 04/24/2010 | 35000 | ||
| This vehicle is my daughters and when we took it in to have new tires installed they discovered the defects. in april 2010 my daughter complained of a clunking noise when she would hit a bump in the road. she called me and i assured her that it was safe to drive with only 35000 miles on the vehicle. during this same timeframe she took this jeep in for a regular oil change and at billion motors in sioux falls,sd and they tell her she has a bad tie rod end. again i assure her that with only 35000 miles it is okay to drive. i have been a mechanic for over 30 years, but i was wrong. when we took this jeep in to new tires installed the technician informed us that the right front lower ball joint and the left front outer tie rod end were defective. we went to the tire shop and he showed me the defective parts, so i had new parts installed. at this time the vehicle was four years old or new and had 44,000 miles. if this vehicle had been abused maybe these parts would be bad, but it never leaves the highway. maybe jeep needs to install grease zerks in their parts. ball joints useed to last 150,000 miles, these must be new and improved -huh!!! having bad ball joints and tie rod ends on a vehicle three years old is just wrong. how many of these parts have failed and caused accidents? | |||
| 07/28/2011 | 47500 | ||
| Jeep began making clunking sound when turning. informed that lower control arms with ball joints in the front need to be replaced. had this happen on a previouly owned jeep liberty but that was repaired via a recall. this is the same issue on a similar vehicle. have seen that there are many similar complaints regarding this issue on patriots with relatively low mileage. the manufacturer should issue a recall as this is the same issue they performed a recall on for a previous model. a failing ball joint poses a serious safety risk. | |||
| 07/19/2011 | 21112 | ||
| I noticed a clunk in my 2007 jeep patriot, when turning or going over bumps. i brought the car to the dealer (grava chrysler jeep dodge) and was told the lower control arm/ ball joints on both sides have failed, and the vehivcle was unsafe to drive after only 21,112 miles. vin (1j8ff48wx7d279221) | |||
| 05/30/2011 | 42533 | ||
| Tl- the contact owns a 2007 jeep patriot 4x4. while driving approximately 15 mph the contact heard a loud clanking sound and felt the vehicle wobble. the contact was able to continue driving after pulling over to the side of the road briefly. the vehicle was taken to an independent mechanic. the mechanic replaced the front driver and passenger side ball joints, tie rod and steering control assembly. the vehicle was repaired. the approximate failure mileage was 42,300. ds | |||
| 12/07/2010 | 24000 | ||
| Premature failure of tie rod ends on 2007 jeep patriot. have replaced two (2) outer and one (1) inner tie rod end in 33,000 miles of purely on road use. tie rod ends are not servicable and are inadequate to the task. the first failure was noted at an annual motor vehicle safety inspection at less than 24000 miles. | |||
| 03/15/2011 | 45000 | ||
| Excessive wear in both the left and right lower control arms/ball joints was detected during routine maintenance of our 2007 jeep patriot. due to their condition, it was not advisable to drive vehicle. vehicle had 45,061 miles on it. though this is a known issue with jeep patriots, chrysler would not pay for repair since repair was not performed at dealer (it was not safe or feasible to get vehicle to dealer). after having this issue with the patriot, i had my 2009 jeep compass inspected. at 31,000 miles, signs of failure where found in the right lower ball joint. somethings needs to be done before a fatal accident occurs | |||
| 12/07/2010 | 24000 | ||
| Premature failure of tie rod ends on 2007 jeep patriot. have replaced two (2) outer and one (1) inner tie rod end in 33,000 miles of purely on road use. tie rod ends are not servicable and are inadequate to the task. the first failure was noted at an annual motor vehicle safety inspection at less than 24000 miles. | |||
| 03/15/2011 | 45000 | ||
| Excessive wear in both the left and right lower control arms/ball joints was detected during routine maintenance of our 2007 jeep patriot. due to their condition, it was not advisable to drive vehicle. vehicle had 45,061 miles on it. though this is a known issue with jeep patriots, chrysler would not pay for repair since repair was not performed at dealer (it was not safe or feasible to get vehicle to dealer). after having this issue with the patriot, i had my 2009 jeep compass inspected. at 31,000 miles, signs of failure where found in the right lower ball joint. somethings needs to be done before a fatal accident occurs | |||
| 12/07/2010 | 24000 | ||
| Premature failure of tie rod ends on 2007 jeep patriot. have replaced two (2) outer and one (1) inner tie rod end in 33,000 miles of purely on road use. tie rod ends are not servicable and are inadequate to the task. the first failure was noted at an annual motor vehicle safety inspection at less than 24000 miles. | |||
| 03/15/2011 | 45000 | ||
| Excessive wear in both the left and right lower control arms/ball joints was detected during routine maintenance of our 2007 jeep patriot. due to their condition, it was not advisable to drive vehicle. vehicle had 45,061 miles on it. though this is a known issue with jeep patriots, chrysler would not pay for repair since repair was not performed at dealer (it was not safe or feasible to get vehicle to dealer). after having this issue with the patriot, i had my 2009 jeep compass inspected. at 31,000 miles, signs of failure where found in the right lower ball joint. somethings needs to be done before a fatal accident occurs | |||
| 02/01/2011 | 41100 | ||
| I started noticing a vibration and steering wheel shimmy. i took it in to get new tires and alignment. i was told (and shown) that both front passenger and driver side lower ball joints were bad and the front outer tie rod on the drivers side was bad. i was told that with only 41100 miles on the vehicle the parts should not be bad. i was quoted a price of around $1000.00 to replace the defective parts. they could not do the alignment because of the defective parts and now i have a vehicle with $700.00 worth of new tires sitting in the driveway. i have an appointment at the dealership in two days. i purchased an extended maintenance plan when i purchased the vehicle. we'll see if the dealer honors the agreement. i decided to investigate and have found numerous others who have had the same problems as i. i purchased the vehicle new and it's only been driven on paved streets and highways, never off road. | |||
| 02/16/2011 | 97000 | ||
| While having tires installedon on my 2007 jeep patriot, the technician advised me that my ball joints were bad and that it was imperative to get it fixed as this is a safety issue. being a female and not wanting anyone to take advantage of me i took my jeep to get a second opinion. the secind technician told me the same thing and that i could lose steering at anytime. they both quoted me somewhere in 1,000 dollar range to fix my jeep. i have gotten online and read several forums with the same complaint on the patriot. seems like chrslyer needs to be notified of this serious safety issue with its product. | |||
| 02/01/2011 | 41100 | ||
| I started noticing a vibration and steering wheel shimmy. i took it in to get new tires and alignment. i was told (and shown) that both front passenger and driver side lower ball joints were bad and the front outer tie rod on the drivers side was bad. i was told that with only 41100 miles on the vehicle the parts should not be bad. i was quoted a price of around $1000.00 to replace the defective parts. they could not do the alignment because of the defective parts and now i have a vehicle with $700.00 worth of new tires sitting in the driveway. i have an appointment at the dealership in two days. i purchased an extended maintenance plan when i purchased the vehicle. we'll see if the dealer honors the agreement. i decided to investigate and have found numerous others who have had the same problems as i. i purchased the vehicle new and it's only been driven on paved streets and highways, never off road. | |||
| 02/16/2011 | 97000 | ||
| While having tires installedon on my 2007 jeep patriot, the technician advised me that my ball joints were bad and that it was imperative to get it fixed as this is a safety issue. being a female and not wanting anyone to take advantage of me i took my jeep to get a second opinion. the secind technician told me the same thing and that i could lose steering at anytime. they both quoted me somewhere in 1,000 dollar range to fix my jeep. i have gotten online and read several forums with the same complaint on the patriot. seems like chrslyer needs to be notified of this serious safety issue with its product. | |||
| 02/01/2011 | 41100 | ||
| I started noticing a vibration and steering wheel shimmy. i took it in to get new tires and alignment. i was told (and shown) that both front passenger and driver side lower ball joints were bad and the front outer tie rod on the drivers side was bad. i was told that with only 41100 miles on the vehicle the parts should not be bad. i was quoted a price of around $1000.00 to replace the defective parts. they could not do the alignment because of the defective parts and now i have a vehicle with $700.00 worth of new tires sitting in the driveway. i have an appointment at the dealership in two days. i purchased an extended maintenance plan when i purchased the vehicle. we'll see if the dealer honors the agreement. i decided to investigate and have found numerous others who have had the same problems as i. i purchased the vehicle new and it's only been driven on paved streets and highways, never off road. | |||
| 02/16/2011 | 97000 | ||
| While having tires installedon on my 2007 jeep patriot, the technician advised me that my ball joints were bad and that it was imperative to get it fixed as this is a safety issue. being a female and not wanting anyone to take advantage of me i took my jeep to get a second opinion. the secind technician told me the same thing and that i could lose steering at anytime. they both quoted me somewhere in 1,000 dollar range to fix my jeep. i have gotten online and read several forums with the same complaint on the patriot. seems like chrslyer needs to be notified of this serious safety issue with its product. | |||
| 12/10/2010 | 32494 | ||
| Problem was isolated on a routine oil change. i had noticed handling problems coming down hill and applying brakes earlier in the month. dealer says both front tie rod ends are shot, as well as lower right ball joint and control arm. they want $600 to repair it. i have researched this and it can cause rapid tire wear, or loss of control. the failure is apparently endemic with jeep patriots, as i have found many complaints from other owners as frequent as every 12k miles on the jeep patriot online forum. some owners have almost lost control of their car. some owners have reported multiple failures. i have never had a car which required a tie rod or control arm, let alone at 32k miles. this vehicle is supposed to be a rugged off road vehicle, and i have yet to take it off the road. so why did it fail so soon? if this faiure occurs this frequently, and if each occurence carries a potential loss of control, wouldn't that be a serious safety hazard? | |||
| 12/06/2010 | 52345 | ||
| Tl- the contact owns a 2007 jeep patriot. the contact noticed that the lower ball joints were damaged causing the vehicle to be inoperable. the dealer was contacted who was aware of the issue. the contact did not inform the manufacture. the vehicle is being repaired by a private mechanic. they will be repairing the front end alignment, both front tires and the lower ball joints. the current and failure mileages was approximately 52,345. bw | |||
| 10/12/2009 | 36700 | ||
| Ball joints needed replaced after 36,700 that was exactly 700 miles over warranty. now tires are shot as well because of the ball joints. took it to dealership they replaced now patriot is out of alignment. | |||
| 10/10/2010 | 59000 | ||
| 2007 jeep patriot - 58,000 miles - never been off road - highway driven 90% have to completely replace front components - ball joints / tie rods, etc. rear wheel bearing needs replaced told by mechanic we were lucky we didn't have an acciden - they were that bad. can't believe jeep has not been forced to recall and fix this terrible problem | |||
| 10/12/2009 | 36700 | ||
| Ball joints needed replaced after 36,700 that was exactly 700 miles over warranty. now tires are shot as well because of the ball joints. took it to dealership they replaced now patriot is out of alignment. | |||
| 10/10/2010 | 59000 | ||
| 2007 jeep patriot - 58,000 miles - never been off road - highway driven 90% have to completely replace front components - ball joints / tie rods, etc. rear wheel bearing needs replaced told by mechanic we were lucky we didn't have an acciden - they were that bad. can't believe jeep has not been forced to recall and fix this terrible problem | |||
| 08/24/2010 | 38002 | ||
| Lower ball joints failed on 2007 jeep patriot with 38000 miles | |||
| 08/24/2009 | 48000 | 1 | |
| Front & rear wheel bearings on my 2007 jeep patroit. when i first picked up this vehicle as a least vehicle, my father, who is a former chrysler engineering technician of highland park mich told me to take it back to the dealer and have the front and rear wheel bearings inspected. he said he suspects they are faulty because he said he heard them making a grinding noise. as soon as time permitted i did that and the dealership, richmond chrysler replaced the rear bearings only. they supposedly road tested the car and said it was finished. i picked it up and had my father also road test it. he said the front bearings were making a worse noise than ever and they should have caught this at the dealership. when i ask the dealership about it, they said it was no longer covered as my warranty had run out. on monday of this week i was forced to take it back and get it fixed. the dealership has ordered the part three different times and all the bearings were bad and returned by the dealership. they finally received a good set and now they give me a bill of $1400.00. my father retired in 2006 after working 41 years. i think this is very unfair and shows little concern for the costumer who is by law (right) till proven otherwise. i don't mind paying a fair portion of the bill but don't you think it would show good concern for the costumer if you came through too and recognized that they were bad to begin with and covered at half the cost. your store policy's are to treat all costumers right. so tell me what is fair about this. we've bought chrysler products for over 30 years but i tell you other products on the market are looking better. i feel i shouldn't have to pay anything as i did report this from the very beginning of my lease and it was not corrected. please comment, because i feel i'm being treated unfairly and i'm at the point of calling the news papers. if you want the bad publicity, fine, i'll be glad to complain to them. *tr | |||