Consumer Complaints


Fail datemilesoccurencesPurchase date
UNKNOWN OR OTHER
07/02/2012
 2008 patriot failed inspection 1 year after buying it pre-owned lower control arm-$241.52 outter tie rod 74.78 front end repair- 153.00 alignment 79.95
09/01/200960000
 Sunroof leaks; during a car wash or a simple rain. we have had the jeep to 2 different dealerships to be fixed. funny, there is no record of them fixing the problem, which is obvious since it's still leaking. each time we took the jeep to be fixed it was still under warranty. now that it's not under warranty, it's like pulling nails just to get chrylser customer service to call back and or even attempt to help. my husband is convinced that since there is no fix to the leaking problem, they just attempted to repair it to get it out of warranty. well, we are not done yet!!!!
08/02/201128915
 I purchased a 2008 jeep patriot new in 2008. in 2011 with 28,916 miles on the vehicle the ball joints had to be replaced. because the ball joint were permanently attached to the control arms, they had to be replaced as a single unit. the tires on the vehicle were worn through to the steel belts due to rubbing from the bad ball joints. if i hadn't felt the change in my vehicle, i might well have had an accident from a front end blowout, or from one or both of the ball joints failing while i was driving. the mechanic who fixed the vehicle and the jeep service manager that i spoke to said that there is no way the ball joints should have needed replacement with that low mileage on them. the service manager checked for recalls and said that there weren't any. the mechanic even gave me the old parts to prove that the repair was definitely needed, and in case there was a recall in the future.
11/29/2010
 When turning corners, vehicle will dump water inside from the interior dome light, front and rear. this causes driver to be distracted. because of the water leaking into vehicle the headliner grows mold and mildew. not only is the musty smell terrible is causes headaches, sneezing, itchy watery eyes witch distract driver. the mold and mildew creates a bio-hazard to into that has to be in vehicle. chrysler dealer has attempted repair 11 times but vehicle still leaks. upon investigating this model of jeep apparently there are numerous complaints about water leaking inside vehicle. water also pours down onto the electronics inside and everyone knows water and electronics don't mix.
07/19/201147000
 2008 jeep patriot front ball joint needed replaced at 46,000 miles
04/16/2011
 2008 jeep patriot - dome lights are leaking. if you are not paying attention to your vehicle and don't notice the water damage until it is too late you will be paying to get the water damage fix.
08/24/201032904
 Have water leaking into interior of vehicle through map/front dome light and front vehicle frame for third time since september 2009. water pours from the map/dome light down onto front console and driver and passenger.
10/14/200991756
 In october of 2009, i noticed an odd clicking sound coming from the area of my tires. the jeep started to make louder cranking sounds and gradually became more and more difficult to steer. i was able to make the jeep to the dealership to investigate the sound. i didn't feel safe or comfortable driving the jeep in this condition. upon taking the jeep to bob boyd, a certified jeep dealer in lancaster, ohio, it was determined that the axle nut retainer was rusted away. the rust was cleaned from the axle and the nut, per the service report, and the axle nut was retorqued. the charge of this repair was $157.47, with no other repairs being made. i was told that if i had not brought the jeep in at the time i did, there was a possibility that the axle nut could have caused the tie rods and wheels to come apart from my vehicle while driving. at that point, the problem seemed to be gone. my husband asked if this could cause any other types of problems in the future with my steering and wheel assembly and he was told that there would be no problem. in august of 2010, i was recommended to have my tie rods replaced, as there was a noise coming from my tires again. upon having my car taken to bob boyd again, i was told that my lower control arm and ball joint needed to be replaced. with an alignment, the total cost was $694.60 for this visit. i understand that tie rods are a wear and tear item, however, i think that the rusted axle rod is a safety issue on a vehicle that was just over a year old at the time it was found. please let me know if anyone else has had this problem, as a rusted out part that could cause a vehicle to come apart while driving should be considered a safety issue. thank you.