Consumer Complaints


Fail datemilesoccurencesPurchase date
STRUCTURE
09/01/200930001
 The vehicle leaks at the rear interior light after a period of heavy rain. vehicle has been brought in for repairs several times. dealership unable to replicate leak. no repairs made until most recent incident in 1/2013 - light is being replaced and overhead lining is also being replaced. yet to determine if repairs will fix the issue. *tr
06/09/2010120001
 During an overnight rain, water entered the vehicle from the sunroof, effecting the dome light, where water was dripping from. this has occurred several times throughout the years. each time the dealer claims to have fixed it. it recurs about every 10 mos.,after a heavy rainfall. it causes mold and mildew on the roof liner, which is unhealthy, and water through the dome light, can easily cause a short and possible fire. this should be on the recall list, but as of yet no action has been taken. it is my understanding that many complaints on this issue have been filed, by owners of the patriot as well as other jeep vehicles. *tr
11/03/20092282
 Immediately after purchasing the 2009 jeep patriot an interior water leak was discovered. i have a receipt for visits to dealer on 11/3/09 with 2282 miles on it. next visit was 11/17/2009. another visit on 1/6/10 with 5790 miles on it. another visit on 9/14/10 at 12170 miles. yet another visit on 9/24/10 at 12435 miles. again on 12/7/10 at 14897. i know there were a couple of other visits and i am awaiting print out from service department. it has been to the dealer over 7 times for this problem. everytime they say it is fixed only to discover it is still leaking. they have sealed, caulked, check drain tubes, etc. they have replaced headliner too. water comes into the overhead electrical system and runs out of the overhead lights like a faucet or waterfall. water ponds on the rear cargo area and this area is completely soaked. water is even down in spare wheel storage. water comes from all overhead lights depending on pitch of vehicle. unknown if water is running down interior sides of vehicle or where else water is pooling. concerned about mold, rust, water damage, electrical problems, etc., that are being caused by water entering vehicle. dealership has fixed it numerous times only to not have it fixed. vehicle is scheduled for return visit to dealer for another attempt at fixing this problem. vehicle repairs have been covered by warranty but i am very concerned about the longterm damage and repairs needed after warranty expires and the damage the water is causing to my vehicle. service techs say don't worry about the water, but this is a serious problem.
12/14/20102563
 I purchased a new 2009 jeep patriot on 7/10/09 and paid cash. on 8/20/09 i took it to the dealership with 2,563 miles on it because water was pouring into the dash, radio, and onto me while driving after a rainy night. they adjusted sunroof glass and resealed open seams in sunroof fame and said it was fixed. on 9/10/09 i took it back to dealership with 3,316 miles on it for the same exact problem of water pouring from the dome light all over the dash, radio, and me again after another rainy night. they replaced sunroof glass weatherstripping and said it was fixed again. on 11/17/10 after a very long hard rain i took it back to dealership with 18,706 miles on it with water pouring from the dome light and from the rear dome and from the passenger side rear door area. the carpet was soaked and the dome light had stopped working. they repositioned drain tubes and replaced sunroof glass and seal. in the process they broke our headliner but agreed to order another one for us. on 12/14/10 after another hard rain i took it back to dealership with 19,604 miles on it with water pouring from headliner at the passenger rear door area and soaking the carpet. while at dealership they installed a new headliner which does not fit properly by the windshield. they claimed that they could not make the roof leak on that visit. they lost two of the plugs that went into the headliner, causing us to have to make an extra trip to their shop. my wife and i have really been put out with all this. chrysler's solution is for us to upgrade to a new higher priced chrysler product. i hope that all of the moisture doesn't create a mold hazard for our infant grandchildren that ride in this vehicle. i have smelled a musty smell from time to time.
10/07/200912001
 I purchased a 2009 jeep patriot on august 1st and after it rains i have water pouring from the dome light as i approach a stop sign. well, i nearly ran into some one due to the water raining down on me. i have googled the problem and to my dismay, numerous people have had this problem to the point of enacting state lemon laws. this is a problem that really needs attention. *tr
STRUCTURE - BODY
09/01/20092000
 Tl* the contact owns a 2009 jeep patriot. the contact stated that there was water leaking in through the roof of the vehicle. the contact was concerned that the leak would cause mold to grow inside of the vehicle. the manufacturer was aware of the failure. the vehicle was not repaired. the current mileage was 48,000 and the failure mileage was 2,000.
09/01/20092000
 Tl- the contact owns a 2009 jeep patriot. the contact stated that there was water leaking in through the roof of the vehicle. the contact was concerned that the leak would cause mold to grow inside of the vehicle. the manufacturer was aware of the failure. the vehicle was not repaired. the current mileage was 48,000 and the failure mileage was 2,000. kmj
09/01/20092000
 Tl-the contact owns a 2009 jeep patriot. the contact stated there was water leaking through the roof of the vehicle and could cause the inside of the vehicle to mold. the dealer informed the contact that he would have to cover the cost since the vehicle was no longer under warranty. the manufacturer was aware of the failure. no repairs were performed. the current mileage was 48,000 and the failure mileage was 2,000. bw
09/05/201130000
 The vehicle leaks during rain storms and the water enters the cabin through the forward and aft dome lights. multiple trips to the dealer have not resolved this problem. the vehicle has a sun roof and i suspect the roof is out of alignment allowing water to enter the cab.
06/04/201142000
 Water leaks from dome light after hard rains. leaking onto electronics (radio, cd player, ac) satelite radio no longer displaying correct info.
11/03/20092282
 Immediately after purchasing the 2009 jeep patriot an interior water leak was discovered. i have a receipt for visits to dealer on 11/3/09 with 2282 miles on it. next visit was 11/17/2009. another visit on 1/6/10 with 5790 miles on it. another visit on 9/14/10 at 12170 miles. yet another visit on 9/24/10 at 12435 miles. again on 12/7/10 at 14897. i know there were a couple of other visits and i am awaiting print out from service department. it has been to the dealer over 7 times for this problem. everytime they say it is fixed only to discover it is still leaking. they have sealed, caulked, check drain tubes, etc. they have replaced headliner too. water comes into the overhead electrical system and runs out of the overhead lights like a faucet or waterfall. water ponds on the rear cargo area and this area is completely soaked. water is even down in spare wheel storage. water comes from all overhead lights depending on pitch of vehicle. unknown if water is running down interior sides of vehicle or where else water is pooling. concerned about mold, rust, water damage, electrical problems, etc., that are being caused by water entering vehicle. dealership has fixed it numerous times only to not have it fixed. vehicle is scheduled for return visit to dealer for another attempt at fixing this problem. vehicle repairs have been covered by warranty but i am very concerned about the longterm damage and repairs needed after warranty expires and the damage the water is causing to my vehicle. service techs say don't worry about the water, but this is a serious problem.
07/01/201011185
 Roof leaks water comes out of dome lights during storms. dealer has replaced sunroof and roof still leaks.
STRUCTURE - FRAME AND MEMBERS
11/25/201030000
 2009 jeep patriot. only has 30,000 miles and both front ball joints need to be replaced. and parts are on back order!!!!