Investigations


NHTSA IDManufacturerDate openDate closeSubjectRecall campaign
EQUIPMENT
EQ09006CHRYSLER GROUP LLC07/22/200908/19/2009TOW BAR ASSEMBLY FAILURE
 The defective tow bar assemblies involved in this recall were supplied to chrysler for use on some of its jeep wrangler vehicles.the purpose of this investigation was to identify any additional purchasers of identical or substantially similar defective assemblies and to initiate additional defect reporting and safety recalls as necessary.to accomplish this rmd contacted the supplier of the assemblies, valley towing products, and confirmed no other such assemblies were distributed.this eq is therefore closed.
EQUIPMENT - MECHANICAL
EQ09006CHRYSLER GROUP LLC07/22/200908/19/2009TOW BAR ASSEMBLY FAILURE
 The defective tow bar assemblies involved in this recall were supplied to chrysler for use on some of its jeep wrangler vehicles.the purpose of this investigation was to identify any additional purchasers of identical or substantially similar defective assemblies and to initiate additional defect reporting and safety recalls as necessary.to accomplish this rmd contacted the supplier of the assemblies, valley towing products, and confirmed no other such assemblies were distributed.this eq is therefore closed.

Consumer Complaints


Fail datemilesoccurencesPurchase date
EQUIPMENT
11/23/2009293651
 I purchase a 2008 jeep wrangler as an off road vehicle. the model has a key recognition key and in this last year has failed twice. both times we have had to have the vehicle towed to a dealer, replace the wcm, and reprogram the key. the safety issue is: fortunately i was in edmonton both times the wcm failed. if it had been one month earlier i was 50 miles in the bush with an 80 year old diabetic. no cell phone access. there is no manual override for this vehicle therefore you are stranded. it should not be marketed as an off road vehicle until the problem is corrected. *tr
11/24/200990001
 Chrysler safety recall j24, mopar tow bar. there appears to be a problem within chrysler/jeep ability to fix the problem. even though the recall affects only 308 units the repair parts are not readily available. dealers are restricted to ordering only one repair kit per week. the dealer knows nothing the chrysler hot line assured me (after i inquired about the repair) that the repair kit for my vehicle would be sent to the dealer. they answered my question of when by saying they didn't know when the kit would be sent. great. no more vacation travel pulling a jeep behind the rv until the kit finally comes in. it appears that notification of a problem and solving the problem are not one in the same. *tr
11/30/20091
 Re: chrysler safety recall j24 - mopar tow e. *tr