Consumer Complaints


Fail datemilesoccurencesPurchase date
POWER TRAIN
03/02/201118000
 Vehicle jumps out of 1st gear when you are pulling out. it almost broke my wrist. dealer refuses to fix unless they can replicate the problem. even though they have a service bulletin issued on april 20, 2010. this is very unsafe. can someone help me?
02/27/200921000
 2009 jeep wrangler hesitates when accelerating, sometimes loses power, and/or bucks randomly. when starting from a stop, the vehicle will take some time to start accelerating, with the delay being in the order of 2 seconds or more. when merging, the vehicle sometimes loses power if you step on the accelerator hard. when driving the vehicle and accelerating gently, it sometimes hesitates or 'bucks' and then gains power.
POWER TRAIN - AUTOMATIC TRANSMISSION
08/03/2009400
 Tl*the contact owns a 2009 jeep wrangler 2-dr 4x4. the transmission fluid leaked from the vent of the transmission. the dealer cleaned the vent and advised the contact to let him know if it recurs. the dealer also stated that it appeared that the fluid was burping out of the heat vent from the transmission but not from any other seal. the failure mileage was 400 and the current mileage was 12,000.
POWER TRAIN - DRIVELINE
01/21/200919000
 Transfer case shifter linkage broke when shifting from 4 wheel drive to 2 wheel drive. the vehicle was stuck in neutral in the road and could not be moved. leaving my wife stranding in the middle of a busy state highway.
POWER TRAIN - MANUAL TRANSMISSION
12/18/201018000
 2009 jeep wrangler 2dr 4wd w/6speed manual transmission. this is a known problem according to a recent dealership service visit that they are fully aware of. the gear shift frequently pops out of 1st gear while starting from a standstill. vehicle has 28,000 miles on it, issue had begun at about 16-18k. it began as a sporadic issue and has become more frequent, approx 1-2 times per month. on the service visit 1/20/2011, dealership was of no help as they could not replicate the problem and no repair or advice was given. vehicle will be out of warrenty in approx 8000k. this common issue will then be on the hands of the owner. it is actually more of a safety issue as there is no warning when it'll pop out of gear as one pulls into the flow of traffic and then suddenly becomes immobile posing a serious t-bone potential. surprising, the total lack of responsibility on the dealership/auto manufacturer regarding this issue since it is so well known to the service department.
12/20/201022000
 Over 8 times in the past month my 2009 jeep wrangler has violently slipped out of first gear when trying to accelerate. when this happens the car stops suddenly and there is a loud bang like one would expect in a rear end collision. i am lucky this has not happened while in an intersection or while trying to avoid a collision. the dealership will not even look into the problem if they cannot re-create the incident which happens at unpredictable times. this has the potential for serious injury not only for me but others.
12/18/201018000
 2009 jeep wrangler 2dr 4wd w/6speed manual transmission. this is a known problem according to a recent dealership service visit that they are fully aware of. the gear shift frequently pops out of 1st gear while starting from a standstill. vehicle has 28,000 miles on it, issue had begun at about 16-18k. it began as a sporadic issue and has become more frequent, approx 1-2 times per month. on the service visit 1/20/2011, dealership was of no help as they could not replicate the problem and no repair or advice was given. vehicle will be out of warrenty in approx 8000k. this common issue will then be on the hands of the owner. it is actually more of a safety issue as there is no warning when it'll pop out of gear as one pulls into the flow of traffic and then suddenly becomes immobile posing a serious t-bone potential. surprising, the total lack of responsibility on the dealership/auto manufacturer regarding this issue since it is so well known to the service department.
12/20/201022000
 Over 8 times in the past month my 2009 jeep wrangler has violently slipped out of first gear when trying to accelerate. when this happens the car stops suddenly and there is a loud bang like one would expect in a rear end collision. i am lucky this has not happened while in an intersection or while trying to avoid a collision. the dealership will not even look into the problem if they cannot re-create the incident which happens at unpredictable times. this has the potential for serious injury not only for me but others.
09/15/20109000
 Tl-the contact owns a 2009 jeep wrangler. while driving 7 mph and trying to get into traffic and already into first gear it pops out and goes into neutral. this will stall the vehicle in traafic which have happen more than seven times since the purchase of the vehicle. the dealer was not contacted or the vehicle taken to the dealer. the manufacturer was called and informed him there are no recalls. the vehicle was not repaired.the failure mileage was 9,000....mw
05/09/20101000
 2009 jeep wrangler 2 door 6-speed manual transmission - pops out of 1st gear randomly. happens when starting from a stop - loud banging noise. brought to dealership 2 times already and because they can't replicate the issue can't do anything about it. major safety concern. car has 14000 miles but jog started at approx 1,000 miles. jeep needs to be accountable for this. researching on internet shows numerous compliants on same problem with little help from jeep or chrysler. are we jeeps toyota victims?
02/27/200921000
 2009 jeep wrangler hesitates when accelerating, sometimes loses power, and/or bucks randomly. when starting from a stop, the vehicle will take some time to start accelerating, with the delay being in the order of 2 seconds or more. when merging, the vehicle sometimes loses power if you step on the accelerator hard. when driving the vehicle and accelerating gently, it sometimes hesitates or 'bucks' and then gains power.
03/06/2010180001
 A handful of instances over the past month, my 2009 jeep wrangler violently and unexpectedly pops out of first gear upon acceleration. this could result in a rear end collision, potential accident while crossing traffic lanes or upon acceleration onto a highway like the sawmill parkway where you enter the highway from a dead stop. in addition to the potential catastrophic results due to an accident, the shifter when it violently disengages can result in a damage to the drivers hand or fingers. my fingers to a significant hit the first time i experienced the problem. through a search on the internet, i see that this has happened to other wrangler owners. *tr
05/01/2009110001
 2009 jeep wrangler x pops out of first gear as the vehicle accelerates from a complete stop. as this is occurring in first gear from a stop it is usually when the vehicle is merging into traffic or at a stop sign, thus creating the potential for a broadside collision or rear end. *tr
11/30/200912001
 2009 jeep wrangler with six speed manual transmission. on start from standing stop transmission will slip actual pop out of first gear. problem is random and intermittent but will occur two to three times during a driving day. car has left me vulnerable in traffic as i try to re-engage transmission to get out of oncoming traffic's way. search on web indicates it is a known problem to owners of 2007-2009 jk wrangler owners but jeep has not issued any tsb or other fix. dealer will not repair intermittent problem. i am going to get killed in this thing if they don't fix it. *tr
10/16/200915351
 1) during the period of placing the manual 6 speed into first gear, the gear will sporadically pop out and abruptly back into neutral. it does not seem to make any difference as to the temperatures nor conditions outside. it occurs under normal driving conditions. (state/city road 2wd) 2) the failure is that without warning in a sporadic state, 1st gear while engaged and moving at either 1 - 10 mph will abruptly pop out of first and land in neutral with a loud thud when occurring. this is a dangerous issue in that if one is pulling onto a road to go with or against traffic and this occurs, the end result could be life threatening. if one pulls onto a road and a car is moving at 40 mph and is unable stop, a high probability exists whereas a t-bone accident could occur thus causing death. within 2500 miles, this incident has occurred 10+ times. 3) a service visit is currently scheduled, although if it is a collar or synchronizing issue, it will as likely as not be repaired. the incident does not duplicate time after time. as i mentioned, it has occurred it 10+ times within 2500 miles. roughly 2.5% of the time within the 0 miles to 2500 miles this issue has occurred. however, this is not the most accurate result due to 1st gear only being utilized when pulling out from a stand still. a vast majority of mileage is added within the 4 - 6 range. 2009 jeep wrangler x, 2dr. *tr