Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| UNKNOWN OR OTHER | |||
| 08/25/2012 | 55000 | ||
| I bought a used 2007 jeep wrangler 4-door sahara in march of 2012. about 30 days after the purchase (which is when dealer warranty expired) the vehicle's brakes starting squeaking. i took it to the dealership and they said it was because the brakes were dirty. they cleaned the brakes and sent me on my way. the next day the brakes started squeaking again every time i braked. i took it back and they said there was nothing they could do because the brakes were brand new. at this time, the front passenger door also stopped locking correctly. the warranty i had purchased for $2,000 did not cover electronics! a couple months go by and i experienced the popular death wobble after getting an oil change and tire rotation. it turns out the rear trackbar bracket was cracked and eventually completely broke in half. i bought a hevy duty adjustable rear trackbar and had a new bracket welded on which seemed to fix the problem for a few days. then the death wobble started again. i then took the jeep to get the tires rotated and balanced and the death wobble started at just 30mph as we were leaving the shop. i took it back and they were dumbfounded as to what the problem was. so they placed the tires back where they were when i took it in and it stopped for a couple more days. since then i have replaced the front trackbar, steering stabilizer, and shocks, which all seemed to have put it at bay. however, now i have $340-a-piece tires that have been worn out and i have been told i cannot get the allignment fixed until i replace the front ball joints! i paid about $30,000 for this vehicle out of the dealership and have had to put in around $2500 in repairs and upgrades due to poor craftsmanship of this vehicle. on top of that i cannot even drive it with my family for fear of our safety. i have seen many online forums with people having the same exact problem. the dealership won't help me. the manufacturer won't help. something must be done before a serious injury or death occurs. | |||
| 04/21/2012 | 41000 | ||
| Bought my auto-transmission jeep wrangler unlimited x 2007 (jk) last november, took it to an 4 hour trip (first time long trip) in april. on our way we noticed that the control panel for radio became hot. we stopped a little bit then then continued to drive. suddenly there was a hot oil warning light up. we had to stop again and wait for another 2 hours to hit the road. i have never done towing or off-roading or anything - just driving in 2-wheel drive on a high way, why the hot oil light went off? then i did some search and find a lot of wrangler catching fire videos on yutube. and people complaining about hot oil and insufficient transmission cooler. i find that there is a recall for auto-tran 2010 model to install an additional cooler. i also found that the 2011 and 2012 model jeep wrangler auto-tran come with the additional transmission cooler. but how about 2007, 2008 and 2009 model? the problem is endemic to 100% of automatic jks. the risk of fire or transmission damage when using the vehicle in a manner consistent with it's intended use is utterly unacceptable. it is also illegal! | |||
| 07/31/2012 | |||
| When filling the fuel tank, gasoline ejected from the fuel tank onto myself and the ground! this has happens everytime i attempt refuel the tank. i have tried to use different fueling stations, i never top off the tank and now must mannually shut up the pump before it fills up leaving me with only 3/4 tank. | |||
| 01/19/2012 | 79000 | ||
| Engine oil not registered on dip stick when checked. had to add 3 quarts of oil to get to register to bottom of dip stick. oil has been changed every 3-6k miles since took ownership in 2007. engine light does not come on when oil is low. problem experienced a 2nd time 5/26/2012. checked oil and no engine oil on dipstick. oil was changed/filled on 1/19/2012 (have records from mechanic) and only approximately 5k miles drive in that time and again 3 quarts required to even get oil to register on dip stick and again engine oil light never came on in past 5 months since last oil change. engine appears to be burning through excessive amount of oil with no indication of low oil in vehicle at any time. | |||
| 05/12/2012 | 56000 | ||
| From a stop i engaged first gear and started accelerating. there was a loud bang and the transmission disengaged from first gear. this has happened multiple times in the one month i have owned the vehicle. | |||
| 01/03/2011 | |||
| Since early 2011, the gas tank of my jeep wrangler overflows when being filled with gas resulting in significant amounts of gas being spilled into the environment. i have reported this to jeep in june. they have not yet fixed the problem. | |||
| 03/01/2011 | 90000 | ||
| My 2007 jeep wranger unlimited x 4x4, which is all stock and was purchased new, has developed the appropriately named death wobble which consists of violent shaking of the front end and steering wheel when hitting even a minor bump or depression in the road at speeds in excess of 45 mph. the shaking is so severe that one believes you feel as though you are about to die due to loss of control of the vehicle. the only way to stop the shaking is to come to an abrupt stop. inattentive drivers may not be aware of what is happening and this may cause an accident as the jeep driver is forced to brake. my warranty has expired and when i contacted the jeep dealership, they acted as though they had never heard of this. i took it to an independent mechanic who stated this was a rather common occurance and that it would cost about $1700 to fix with replacing u-joints, and adding a stablizer bar. from on-line testimonials, i am learning that this is simply a bandaid fix and that the ball joints and steering dampener need to be replaced for a true fix. i cannot believe that with as many problems as have been reported that chrysler-jeep has not issued a recall. i have parked my jeep for now while deciding what to do. my conscious will not allow me to trade it or sell it with the defect that i am aware of. i guess chrysler-jeep does not share my values. why hasn 't there been any litigation over this issue? where are all the lawyers when you need them?? | |||
| 08/03/2011 | 40000 | ||
| Driving home on the highway at about 60-65 mph around a small bend i hit an uneven part in the road the front end starting shaking violently out of control i almost could not hold the wheel. i slammed on the breaks and the shaking didn't stop until i can to a complete stop. this was also in a lot of traffic. another mile down the road the same thing happened again. i thought i was going to lose control and crash into the wall. the entire front end was bouncing up and down the wheel vibrating so much it was hard to hold onto. again with people driving home in rush hour i had to slam on the break in the middle of the road come to a complete stop before this violent shaking would stop. again i thought i was going to crash. | |||
| 01/01/2011 | 70000 | ||
| 2007 jeep wrangler unlimited. 85,000 miles. jeep will not start the majority of time. jeep will click, and not start. battery, battery cables, and starter not the issue. dealership performed a reconfiguration on the tipm for $80, but issue not resolved. it appears that a neutral start will increase chances of the vehicle starting, but not always. wiggling the shifter in park, or moving it into neutral prior to starting increases the success ratio. vehicle will always start the first time each day, but after that, you're stuck trying to turn the ignition and getting past the clicking. | |||
| 08/03/2011 | 40000 | ||
| Driving home on the highway at about 60-65 mph around a small bend i hit an uneven part in the road the front end starting shaking violently out of control i almost could not hold the wheel. i slammed on the breaks and the shaking didn't stop until i can to a complete stop. this was also in a lot of traffic. another mile down the road the same thing happened again. i thought i was going to lose control and crash into the wall. the entire front end was bouncing up and down the wheel vibrating so much it was hard to hold onto. again with people driving home in rush hour i had to slam on the break in the middle of the road come to a complete stop before this violent shaking would stop. again i thought i was going to crash. | |||
| 01/01/2011 | 70000 | ||
| 2007 jeep wrangler unlimited. 85,000 miles. jeep will not start the majority of time. jeep will click, and not start. battery, battery cables, and starter not the issue. dealership performed a reconfiguration on the tipm for $80, but issue not resolved. it appears that a neutral start will increase chances of the vehicle starting, but not always. wiggling the shifter in park, or moving it into neutral prior to starting increases the success ratio. vehicle will always start the first time each day, but after that, you're stuck trying to turn the ignition and getting past the clicking. | |||
| 06/01/2010 | 65 | ||
| 1. started in june of 2010 2. jeep death wobble a well known defect that chrysler will not achknoledge or recall ...may cause severe accident or death. the vehicle shakes uncontrolably from side to side and front to back anytime anywhere any speed from 15mph to 70mph 3. chrysler will not do anything to fix the problem would prefer death because that is what is happening due to lack of responsability and recall on this well known defect by chrysler. last death wobble june 8, 2011 we need this matter looked at and dealt with before more accidents and death occur. usa consumer | |||
| 02/20/2011 | 32000 | ||
| The paint on the door hinges on my 2007 jeep wrangler unlimited sahara began showing signs of rust. presented vehicle to local dealer, and chrysler agreed to repaint the hinges under warranty. within one week, paint on hinges began bubbling. chrysler again agreed to repaint hinges under warranty. in talking with body shop, the issue is that the hinges are an alluminum alloy, and, with the steel hinge pin and the steel door, galvanic corrosion has occurred, and will continue to occur. sounds to be a fundamental design flaw (fundamental metallurgy). hinges have been repainted a second time, with indications that the paint is beginning to bubble. body shop has advised that the problem will continue until hinges are replaced with a similar metal or stainless steel. advised by body shop that they have done the same repair on approximately 6 other jeep wranglers with the same issue. after a sort internet search, it appears as though this is a common issue that chrysler has not addressed appropriately. | |||
| 03/25/2011 | 70000 | ||
| When turning on jeep the starter keeps going, have to turn off key and restart to get it to quit. seems like the starter locks? | |||
| 02/20/2011 | 32000 | ||
| The paint on the door hinges on my 2007 jeep wrangler unlimited sahara began showing signs of rust. presented vehicle to local dealer, and chrysler agreed to repaint the hinges under warranty. within one week, paint on hinges began bubbling. chrysler again agreed to repaint hinges under warranty. in talking with body shop, the issue is that the hinges are an alluminum alloy, and, with the steel hinge pin and the steel door, galvanic corrosion has occurred, and will continue to occur. sounds to be a fundamental design flaw (fundamental metallurgy). hinges have been repainted a second time, with indications that the paint is beginning to bubble. body shop has advised that the problem will continue until hinges are replaced with a similar metal or stainless steel. advised by body shop that they have done the same repair on approximately 6 other jeep wranglers with the same issue. after a sort internet search, it appears as though this is a common issue that chrysler has not addressed appropriately. | |||
| 03/25/2011 | 70000 | ||
| When turning on jeep the starter keeps going, have to turn off key and restart to get it to quit. seems like the starter locks? | |||
| 02/20/2011 | 32000 | ||
| The paint on the door hinges on my 2007 jeep wrangler unlimited sahara began showing signs of rust. presented vehicle to local dealer, and chrysler agreed to repaint the hinges under warranty. within one week, paint on hinges began bubbling. chrysler again agreed to repaint hinges under warranty. in talking with body shop, the issue is that the hinges are an alluminum alloy, and, with the steel hinge pin and the steel door, galvanic corrosion has occurred, and will continue to occur. sounds to be a fundamental design flaw (fundamental metallurgy). hinges have been repainted a second time, with indications that the paint is beginning to bubble. body shop has advised that the problem will continue until hinges are replaced with a similar metal or stainless steel. advised by body shop that they have done the same repair on approximately 6 other jeep wranglers with the same issue. after a sort internet search, it appears as though this is a common issue that chrysler has not addressed appropriately. | |||
| 03/25/2011 | 70000 | ||
| When turning on jeep the starter keeps going, have to turn off key and restart to get it to quit. seems like the starter locks? | |||
| 02/20/2011 | |||
| 2007 4door jeep wrangler. noticed oil leak in feburary 20th. at first appearence assumed it was from oil change. as of now it appears it is a front main seal on the motor... really! a 4yr. old vehicle with 63,000 miles?! shouldnt be happening by my p.o.v... also, power windows have failed to function on two occasions. and, interior light doesnt come on when passenger side door is opened.either way, thank you for your time. | |||
| 01/10/2011 | 100 | ||
| On january 10, 2011 doused with gas spilling while filling tank. had to throw away all clothes. every time gas tank is filled it spews out. i am in attendance of pump at all times. chrysler hot line contacted and refuses to address the problem. they want me to pay deductible. ongoing problem for approximately past 1.5 years of owning 2007 jeep wrangler sahara 4 door. i am no longer driving until problem corrected. in additional hard tops have leaked since day one of owning. several ro's (repair orders) on this problem. | |||
| 08/16/2010 | 3048 | ||
| 2007 jeep wrangler 4x4 safari with esp (electronic stability program). esp intermittently turns on by itself and can't be turned off. it will eventually turn itself off. dealer tells me it's caused by a defective clock spring in the steering column, which also controls the steering wheel air bag, cruise control and the horn! i feel this is a safety concern, if any of these devices quit working, because of a defective clock spring!!!! | |||
| 05/21/2010 | 30000 | ||
| Several times while driving the vehicle will violently shake. sporadic at first but now more often. shakes so hard that i'm forced to immediately brake. several times while on the freeway. tire replaced -alignment- several mechanics i tried could not identify the problem. when this problem occurs, it is very frightening. (google death wobble) | |||
| 03/10/2010 | 30000 | ||
| 2007 jeep wrangler sahara front ends shakes uncontrollably. this is triggered by hitting a bump at highway speeds and cannot be stopped without slowing the vehicle to a near stop. this is more than a shimmy and has been appropriately termed the death wobble. this can cause a fatal crash. it occurs roughly every 5,000 miles after the dealership has replaced various parts involved with steering. i have had the vehicle in for repair 6 or 7 times now. i have replaced steering dampeners and stabalizer bars numerous times. tires have been rotated and road force balanced. | |||
| 05/15/2009 | |||
| My jeep wrangler has had the death wobble, issues with the safety belts not retracting properly [broke my hand] had stalling and suspension problems, i currently have a chip on the bottom underside of the winshield., when i had the death wobble the dealer told me i had to much weight on the front end from my bumper and winch,[i replaced the stabilizer wobble seems to have went away] they couldn't find a problem with the wobble or seat belts. it was my imagination, what i also had and is documented in the dealer files my accelerator stuck , i was fortunate some one else was driving so i could see his feet and the floor mats nothing was stuck when he stomped on the gas pedal it was just like the cruise control disengaged , my jeep doesn't have cruise control. the brakes scare me at times, feel like their not there from time to time, i tell who ever drives it not to trust the brakes, this is my last new chrysler, my hand still hurts. maybe our goverment should force a recall like they did to toyota to date my jeep has only 22.000 miles on the odometer . good luck all | |||
| 12/25/2008 | 16000 | 1 | |
| Driving down the freeway, went across a bridge. the jeep started the death wobble. as soon as it went over the 'bump' on the bridge, the whole jeep started to violently shake, as if the whole thing was falling apart. i had to pull over on the freeway, come to a complete stop. its under warranty, took it to dealer. they suggested an after market steering stabilizer, which i paid for with my own money. the 'death wobble' continues. dealership telling me there's nothing wrong. im pursing the matter. *tr | |||