Consumer Complaints


Fail datemilesoccurencesPurchase date
SUSPENSION
01/19/2013910001
 Experienced death wobble while traveling on highway between 50 and 65 mph. this is very dangerous and occurred several times on several hour cross state trip. this is extremely scary to driver and passengers as there were vehicles all around us on the highway. first reaction was to slam on brakes which again, very scary as we were on highway traveling at a 60 mph. *tr
06/20/2012740001
 Upon driving my 2007 jeep sahara i hit a bump in road, the entire front end started shaking, the tires bouncing from center line to side line. i applied brakes and had to come to a complete stop before it quit. i went to jeep dealer they advised the brake rotors need turned i laughed and did as they asked and got new brakes and new shock stabilizer. it is now december 2012 and it has occurred again 3 times after hitting a bump in the road. i would like for something to be done about this and solution discovered because it seems that chrysler does not believe there is a problem and the service centers are telling people that its the brakes this is laughable. *tr
11/07/2012654352
 While driving on the i-64 hov, i experienced a violent shaking commonly known as the death wobble. it completely scared me. i had to immediately reduce my speed and pull to the shoulder so i didn't cause an accident, as it was during afternoon rush hour traffic. two days later, the same thing happened, not once, but twice. *tr
08/09/201040000
 Tl-the contact owns a 2007 jeep wrangler sahara. the contact stated that while driving 50 mph the vehicle started to shake violently. the contact mentioned that whenever the vehicle drove over a bump it became uncontrollable until it slows down. the vehicle was taken to the dealer who repaired both ball joints twice but the vehicle continued to shake violently. the manufacturer was notified who stated a representative would return his call within 24 hours. the failure mileage was 40,000 and the current mileage was 74,000. pmb
08/09/201040000
 Tl-the contact owns a 2007 jeep wrangler sahara. the contact stated while driving 50 mph the vehicle started to wobble very badly. whenever the vehicle hits a bump it becomes uncontrollable until it slows down. the vehicle was taken to the dealer who repaired both ball joints twice but the vehicle continues to shake violently. the manufacturer was notified who stated a representative will return his call within 24 hours. the failure mileage was 40,000 and the current mileage was 74,000. mw
09/27/2012530001
 Experienced death wobble while my wife was driving and had to help her steer it off the road, scared the [xxx] out of us. just wanted people to be aware of this. cannot believe nobody has been hurt by this defect or whatever it is. had i known about this sure as[xxx] would not have picked this model. cannot imagine death wobble at 70 lord help you is all i can say. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr
09/27/201253000
 Experienced death wobble while my wife was driving and had to help her steer it off the road,scared the hell out of us.just wanted people to be aware of this.cannot believe nobody has been hurt by this defect or whatever it is.had i known about this sure as hell would not have picked this model.cannot imagine death wobble at 70 lord help you is all i can say.
12/21/2011
 My 2007 jeep unlimited sahara has the death wobble. occurred several months ago. mechanic couldn't figure it out, but prescribed tire inflation. problem went away until one week ago. can be easily replicated by going over a speed bump at about 25 mph and turning the wheel to the left sharply. alternatively, just traveling above 40-45 mph on a highway, especially on a curve, will replicate. if any other jeep driver has this problem, the only way to protect yourself is to brake slowly, get off the road and drive under 40 mph...and much slower while turning even on side streets. if you must drive on a highway, stay in the slow lane so that you can exit to the shoulder with relative safety, and engage your hazard lights. obviously, these are not practical solutions and ultimate culpability must lie with the manufacturer, who has been put on alert of this persistent problem for many months if not years. very dangerous problem that needs to be repaired by jeep before someone gets killed or seriously hurt. please share these complaints with jeep & the general public (without disclosing the names or specific vin #s).
10/06/201179000
 Steering/suspension. we have had issues with excessive wobbeling and swaying of our jeep. believe this to be premature failure of the tie rods and stabelizing system. this has been very dangerous. fuel system: gas will shoot out of the tank spilling fuel on the outside of the vehicle when fueling.
10/18/201050000
 Tl* the contact owns a 2007 jeep wrangler sahara. the contact stated, when driving at 35 mph or above, the vehicle would shake excessively. the contact also stated that the track bar and the bushings were replaced, as well as the tires that were rotated and balanced, but the shaking continued. the dealer stated that they were unaware of the failure and provided no assistance. the contact stated that the vehicle was extremely difficult to control and changing lanes was very dangerous. the failure mileage was 50,000 and the current mileage was 59,000.
10/18/201050000
 Tl* the contact owns a 2007 jeep wrangler sahara. the contact stated the when driving 35 mph and above, the vehicle would shake excessively. the contact stated that the track bar and the bushings replaced, the tires were rotated and balanced but to no avail. the dealer has stated that they were unaware of the failure and provided no assistance. the contact stated that the vehicle was extremely difficult to control and changing lanes was very dangerous. the failure mileage was 50,000 and the current mileage was 59,000.
10/18/201050000
 Tl- the contact owns a 2007 jeep wrangler sahara. the contact stated the vehicle starts to shake very bad once the vehicle gets to 35 mph. the contact has had the track bar replaced, the bushings, rotated the tires and had them balanced. the vehicle still shakes and the dealer has stated they are unaware of this being a problem with the vehicle. the contact is concerned because the vehicle is very difficult to control and changing lanes is very dangerous. the failure mileage was 50,000 and the current mileage was 59,000.rl
08/20/200932000
 Tl*the contact owns a 2007 jeep wrangler sahara unlimited. while driving at approximately 40 mph, the vehicle wobbled from side to side after driving over a bump in the road. when the brakes were applied, the wobbling seemed to worsen. the vehicle was taken to an authorized dealership for repairs. the failure continued although being repaired four times for the problem. the failure mileage was approximately 32,000. the current mileage was 42,291.
09/02/2009300001
 Whenever i go to work i have to go up down a mountain, when i brake the front wheels of my jeep wobble out of control, shaking my steering wheel out of control. when i put on my brakes it gets worse, i pulled over because i thought the wheels were going to come off. when i did a man who saw me coming down the mountain said he could see my wheels wobble he thought they were going to fall off!! he moved a bar in the front of my jeep and said this shouldn't move and to have it towed. i had it towed to the nearest jeep dealership they said there was nothing wrong with my car! this happens all the time, i have taken my jeep to three different dealerships and they said nothing was wrong! i have replaced the brakes, tires and had a front end alignment and it still does it. i tried to trade it in but i'm upside down on my loan, so i changed my job because honest to god i thought i was going to die. i have told my family and friends if anything happens to me and i die in my jeep please look into it. i'm afraid of my car!!! and there is nothing at all i can do...how sad! *tr
10/27/2009280001
 I own a 2007 4 door 2wd jeep wrangler that has what is known as a death wobble. it shakes violently when breaking while driving onto uneven pavement or divets in the road. this started happening over a month ago after i noticed the steering seemed soft/loose. now if happens almost daily. i am working with the dealership who believe this is a chrysler defect that can not be fixed. chrysler also confirms that this type of problem is indicative to the design of the vehicle. this defect is seriously dangerous and there should be a mandatory recall. however, chrysler can not do a recall for a defect that they can not fix. yesterday, i took a certified tech on a test drive and the violent shaking happen within ten minutes while accessing an on ramp. *tr
SUSPENSION - FRONT
05/26/201150420
 I own a 2007 jeep wrangler unlimited sahara. two big complaints. first, with 51,000 my jeep has started to exhibit what is commonly called the death wobble, apparently now an infamous reality among jeep owners up to the 2010 models (which i am told, jeep corrected with a stabilizer bar redesign). 45 mph on smooth roads and all of the sudden the front end starts jumping uncontrollably, and the only way to get control is to slam on the brakes. i have rebalanced and then replaced the tires, and have had the front suspension checked -- everything seems to be in order, and no mechanic can figure out the true fix. i want to know why nhsta has not issued a recall or service notice on an issue that is so dangerous? the consistency of complaints about the design error in the steering and front end of these vehicles is overwhelming. second issue is that my gas tank does not allow for the auto-cut-off for gas pump operations -- whenever i fill up the tank, the gas rushes up the tank line with apparently no baffling and comes pouring out. and no, i am not an idiot who is overfilling the tank -- whether the pump is on automatic fill, or i do it carefully manually, the same thing happens -- the tank suddenly fills and shoots gas out of the filler cap area. there is something definitely wrong here. i did see that there has been a prior investigation on a similar complaint for these vehicles, and that nhsta determined not to pursue a recall. i think the issue needs to get revisited. the lame dodge that nhsta believed that many complaints on this issue were internet driven sounds feckless. both of these issues are safety concers - especially the death wobble issue -- and need regulatory intervention in order to protect consumers like me. thank you.
04/18/201155000
 While driving down a stretch of us-61 north of gonzales, la. a phenomenon known as death wobble occurred on my 2007 jeep wrangler unlimited. after taking it to a local shop that have come to discover that the track bar has come loose and stated that this is a common problem and that jeep refuses to address it. i was told to keep an eye on the front suspension because the violent shaking likely could have messed up ball joints and other equipment.
01/07/201152000
 2007 jeep wrangler every time vehicle hits certain bumps vehicle wobbles violently out control. occurs at least daily.jeep was in many shops and 2 different dealers and problems continues. almost all front end parts were replaced to no avail. this problems just started out of blue with no warning but is deadly!
03/01/2010368001
 Uncontrolled steering, bad stabilizer bar, need to replace the stabilizer bar or will lose control of the vehicle on rough patch of road. *tr