Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| AIR BAGS | ||||||
| PE11019 | CHRYSLER GROUP LLC | 05/23/2011 | 11/07/2011 | Airbag Clockspring Failure | 11V528000 | |
| In its july 29, 2011 response to odi's may 27, 2011 information request letter, chrysler provided 153 my 2007-2008 owner reports, additional to the 28 odi vehicle owner questionnaires (voqs), which related to the illumination of the air bag light (abl) due to a faulty clockspring (cs) wiring circuit.the right hand drive (rhd) vehicles, which were first produced in my 2008 and account for only 1% of vehicle production, accounted for 82 of these 181 reports (45%).the my2007 left hand drive (lhd) vehicle accounted for 61 of the remaining 92 lhd reports and exhibited a higher complaint rate than the my 2008 lhd vehicles.odi did not identify any incidents of crashes/injuries attributable to the cs circuit failure.since may 27, 2011, odi has received another 32 consumer complaints bringing the total to 213 reports at this closing.in addition, and for comparative purposes, chrysler provided another 42 owner reports it received on the my2006 and my2009-2010 wrangler vehicles; these populations showed a lower incident rate than the subject vehicles, especially in comparison to the rhd subject vehicles. chrysler's investigation showed that the higher rate of rhd wrangler cs failures were due to a more severe duty cycle for these vehicles which are primarily used by us postal workers/mail carriers delivering mail in rural regions.chrysler concluded the unique vehicle usage, much of which occurs with the driver's window open and under dusty environmental conditions, is the cause of premature cs failure.chrysler's analysis also indicated that the somewhat elevated my2007 lhd rate, which showed a declining failure trend, was the result of start-up production/assembly issues that occurred with the introduction of a new design cs.the new design cs incorporated both dual airbag inflator circuitry and a steering wheel angle sensor (for the electronic stability control system).on november 1, 2011, chrysler submitted a defect notice indicating it will conduct a recall of all my 2008-2012 rhd wrangler vehicles (11v528).the estimated 5,334 rhd wrangler vehicles include the 2,297 my 2008 rhd wrangler vehicles, which were the subject of this investigation, plus an additional 3,037 my 2009-2012 rhd wrangler vehicles that chrysler determined potentially have a similar cs concern as the my 2008 rhd vehicles.chrysler intends to replace the existing cs with a yet-to-be-produced improved cs assembly, or an improved steering housing assembly that is less susceptible to dusty environments.owner notice is scheduled to begin in november, 2011.chrysler also informed odi that it intends to initiate a consumer satisfaction campaign for my2007 lhd wrangler which will extend the cs warranty coverage for 10 years or 150,000 miles.accordingly the investigation is closed. | ||||||
| PE11019 | CHRYSLER GROUP LLC | 05/23/2011 | Airbag Clockspring Failure | |||
| Odi has received 29 consumer complaints of airbag light illumination and/or clockspring failure on model years 2007-2008 jeep wrangler. twenty-three of the 29 complaints specifically identified the airbag clockspring wiring assembly as the source of the issue.the remaining six complaints referenced only the airbag light being illuminated.among the fourteen owners contacted, six stated that they owned a right hand drive version of the vehicle typically used by postal carriers.sixteen of the 29 complaints were received since january 1, 2011.a broken electrical circuit in the airbag clockspring wiring assembly can lead to non-deployment of the driver side frontal airbag. | ||||||
| AIR BAGS - FRONTAL | ||||||
| PE11019 | CHRYSLER GROUP LLC | 05/23/2011 | 11/07/2011 | Airbag Clockspring Failure | 11V528000 | |
| In its july 29, 2011 response to odi's may 27, 2011 information request letter, chrysler provided 153 my 2007-2008 owner reports, additional to the 28 odi vehicle owner questionnaires (voqs), which related to the illumination of the air bag light (abl) due to a faulty clockspring (cs) wiring circuit.the right hand drive (rhd) vehicles, which were first produced in my 2008 and account for only 1% of vehicle production, accounted for 82 of these 181 reports (45%).the my2007 left hand drive (lhd) vehicle accounted for 61 of the remaining 92 lhd reports and exhibited a higher complaint rate than the my 2008 lhd vehicles.odi did not identify any incidents of crashes/injuries attributable to the cs circuit failure.since may 27, 2011, odi has received another 32 consumer complaints bringing the total to 213 reports at this closing.in addition, and for comparative purposes, chrysler provided another 42 owner reports it received on the my2006 and my2009-2010 wrangler vehicles; these populations showed a lower incident rate than the subject vehicles, especially in comparison to the rhd subject vehicles. chrysler's investigation showed that the higher rate of rhd wrangler cs failures were due to a more severe duty cycle for these vehicles which are primarily used by us postal workers/mail carriers delivering mail in rural regions.chrysler concluded the unique vehicle usage, much of which occurs with the driver's window open and under dusty environmental conditions, is the cause of premature cs failure.chrysler's analysis also indicated that the somewhat elevated my2007 lhd rate, which showed a declining failure trend, was the result of start-up production/assembly issues that occurred with the introduction of a new design cs.the new design cs incorporated both dual airbag inflator circuitry and a steering wheel angle sensor (for the electronic stability control system).on november 1, 2011, chrysler submitted a defect notice indicating it will conduct a recall of all my 2008-2012 rhd wrangler vehicles (11v528).the estimated 5,334 rhd wrangler vehicles include the 2,297 my 2008 rhd wrangler vehicles, which were the subject of this investigation, plus an additional 3,037 my 2009-2012 rhd wrangler vehicles that chrysler determined potentially have a similar cs concern as the my 2008 rhd vehicles.chrysler intends to replace the existing cs with a yet-to-be-produced improved cs assembly, or an improved steering housing assembly that is less susceptible to dusty environments.owner notice is scheduled to begin in november, 2011.chrysler also informed odi that it intends to initiate a consumer satisfaction campaign for my2007 lhd wrangler which will extend the cs warranty coverage for 10 years or 150,000 miles.accordingly the investigation is closed. | ||||||
| PE11019 | CHRYSLER GROUP LLC | 05/23/2011 | Airbag Clockspring Failure | |||
| Odi has received 29 consumer complaints of airbag light illumination and/or clockspring failure on model years 2007-2008 jeep wrangler. twenty-three of the 29 complaints specifically identified the airbag clockspring wiring assembly as the source of the issue.the remaining six complaints referenced only the airbag light being illuminated.among the fourteen owners contacted, six stated that they owned a right hand drive version of the vehicle typically used by postal carriers.sixteen of the 29 complaints were received since january 1, 2011.a broken electrical circuit in the airbag clockspring wiring assembly can lead to non-deployment of the driver side frontal airbag. | ||||||
| AIR BAGS - FRONTAL - DRIVER SIDE INFLATOR MODULE | ||||||
| PE11019 | CHRYSLER GROUP LLC | 05/23/2011 | 11/07/2011 | Airbag Clockspring Failure | 11V528000 | |
| In its july 29, 2011 response to odi's may 27, 2011 information request letter, chrysler provided 153 my 2007-2008 owner reports, additional to the 28 odi vehicle owner questionnaires (voqs), which related to the illumination of the air bag light (abl) due to a faulty clockspring (cs) wiring circuit.the right hand drive (rhd) vehicles, which were first produced in my 2008 and account for only 1% of vehicle production, accounted for 82 of these 181 reports (45%).the my2007 left hand drive (lhd) vehicle accounted for 61 of the remaining 92 lhd reports and exhibited a higher complaint rate than the my 2008 lhd vehicles.odi did not identify any incidents of crashes/injuries attributable to the cs circuit failure.since may 27, 2011, odi has received another 32 consumer complaints bringing the total to 213 reports at this closing.in addition, and for comparative purposes, chrysler provided another 42 owner reports it received on the my2006 and my2009-2010 wrangler vehicles; these populations showed a lower incident rate than the subject vehicles, especially in comparison to the rhd subject vehicles. chrysler's investigation showed that the higher rate of rhd wrangler cs failures were due to a more severe duty cycle for these vehicles which are primarily used by us postal workers/mail carriers delivering mail in rural regions.chrysler concluded the unique vehicle usage, much of which occurs with the driver's window open and under dusty environmental conditions, is the cause of premature cs failure.chrysler's analysis also indicated that the somewhat elevated my2007 lhd rate, which showed a declining failure trend, was the result of start-up production/assembly issues that occurred with the introduction of a new design cs.the new design cs incorporated both dual airbag inflator circuitry and a steering wheel angle sensor (for the electronic stability control system).on november 1, 2011, chrysler submitted a defect notice indicating it will conduct a recall of all my 2008-2012 rhd wrangler vehicles (11v528).the estimated 5,334 rhd wrangler vehicles include the 2,297 my 2008 rhd wrangler vehicles, which were the subject of this investigation, plus an additional 3,037 my 2009-2012 rhd wrangler vehicles that chrysler determined potentially have a similar cs concern as the my 2008 rhd vehicles.chrysler intends to replace the existing cs with a yet-to-be-produced improved cs assembly, or an improved steering housing assembly that is less susceptible to dusty environments.owner notice is scheduled to begin in november, 2011.chrysler also informed odi that it intends to initiate a consumer satisfaction campaign for my2007 lhd wrangler which will extend the cs warranty coverage for 10 years or 150,000 miles.accordingly the investigation is closed. | ||||||
| PE11019 | CHRYSLER GROUP LLC | 05/23/2011 | Airbag Clockspring Failure | |||
| Odi has received 29 consumer complaints of airbag light illumination and/or clockspring failure on model years 2007-2008 jeep wrangler. twenty-three of the 29 complaints specifically identified the airbag clockspring wiring assembly as the source of the issue.the remaining six complaints referenced only the airbag light being illuminated.among the fourteen owners contacted, six stated that they owned a right hand drive version of the vehicle typically used by postal carriers.sixteen of the 29 complaints were received since january 1, 2011.a broken electrical circuit in the airbag clockspring wiring assembly can lead to non-deployment of the driver side frontal airbag. | ||||||
| AIR BAGS - FRONTAL - SENSOR/CONTROL MODULE | ||||||
| PE11019 | CHRYSLER GROUP LLC | 05/23/2011 | 11/07/2011 | Airbag Clockspring Failure | 11V528000 | |
| In its july 29, 2011 response to odi's may 27, 2011 information request letter, chrysler provided 153 my 2007-2008 owner reports, additional to the 28 odi vehicle owner questionnaires (voqs), which related to the illumination of the air bag light (abl) due to a faulty clockspring (cs) wiring circuit.the right hand drive (rhd) vehicles, which were first produced in my 2008 and account for only 1% of vehicle production, accounted for 82 of these 181 reports (45%).the my2007 left hand drive (lhd) vehicle accounted for 61 of the remaining 92 lhd reports and exhibited a higher complaint rate than the my 2008 lhd vehicles.odi did not identify any incidents of crashes/injuries attributable to the cs circuit failure.since may 27, 2011, odi has received another 32 consumer complaints bringing the total to 213 reports at this closing.in addition, and for comparative purposes, chrysler provided another 42 owner reports it received on the my2006 and my2009-2010 wrangler vehicles; these populations showed a lower incident rate than the subject vehicles, especially in comparison to the rhd subject vehicles. chrysler's investigation showed that the higher rate of rhd wrangler cs failures were due to a more severe duty cycle for these vehicles which are primarily used by us postal workers/mail carriers delivering mail in rural regions.chrysler concluded the unique vehicle usage, much of which occurs with the driver's window open and under dusty environmental conditions, is the cause of premature cs failure.chrysler's analysis also indicated that the somewhat elevated my2007 lhd rate, which showed a declining failure trend, was the result of start-up production/assembly issues that occurred with the introduction of a new design cs.the new design cs incorporated both dual airbag inflator circuitry and a steering wheel angle sensor (for the electronic stability control system).on november 1, 2011, chrysler submitted a defect notice indicating it will conduct a recall of all my 2008-2012 rhd wrangler vehicles (11v528).the estimated 5,334 rhd wrangler vehicles include the 2,297 my 2008 rhd wrangler vehicles, which were the subject of this investigation, plus an additional 3,037 my 2009-2012 rhd wrangler vehicles that chrysler determined potentially have a similar cs concern as the my 2008 rhd vehicles.chrysler intends to replace the existing cs with a yet-to-be-produced improved cs assembly, or an improved steering housing assembly that is less susceptible to dusty environments.owner notice is scheduled to begin in november, 2011.chrysler also informed odi that it intends to initiate a consumer satisfaction campaign for my2007 lhd wrangler which will extend the cs warranty coverage for 10 years or 150,000 miles.accordingly the investigation is closed. | ||||||
| PE11019 | CHRYSLER GROUP LLC | 05/23/2011 | Airbag Clockspring Failure | |||
| Odi has received 29 consumer complaints of airbag light illumination and/or clockspring failure on model years 2007-2008 jeep wrangler. twenty-three of the 29 complaints specifically identified the airbag clockspring wiring assembly as the source of the issue.the remaining six complaints referenced only the airbag light being illuminated.among the fourteen owners contacted, six stated that they owned a right hand drive version of the vehicle typically used by postal carriers.sixteen of the 29 complaints were received since january 1, 2011.a broken electrical circuit in the airbag clockspring wiring assembly can lead to non-deployment of the driver side frontal airbag. | ||||||
| AIR BAGS - KNEE BOLSTER | ||||||
| PE11019 | CHRYSLER GROUP LLC | 05/23/2011 | 11/07/2011 | Airbag Clockspring Failure | 11V528000 | |
| In its july 29, 2011 response to odi's may 27, 2011 information request letter, chrysler provided 153 my 2007-2008 owner reports, additional to the 28 odi vehicle owner questionnaires (voqs), which related to the illumination of the air bag light (abl) due to a faulty clockspring (cs) wiring circuit.the right hand drive (rhd) vehicles, which were first produced in my 2008 and account for only 1% of vehicle production, accounted for 82 of these 181 reports (45%).the my2007 left hand drive (lhd) vehicle accounted for 61 of the remaining 92 lhd reports and exhibited a higher complaint rate than the my 2008 lhd vehicles.odi did not identify any incidents of crashes/injuries attributable to the cs circuit failure.since may 27, 2011, odi has received another 32 consumer complaints bringing the total to 213 reports at this closing.in addition, and for comparative purposes, chrysler provided another 42 owner reports it received on the my2006 and my2009-2010 wrangler vehicles; these populations showed a lower incident rate than the subject vehicles, especially in comparison to the rhd subject vehicles. chrysler's investigation showed that the higher rate of rhd wrangler cs failures were due to a more severe duty cycle for these vehicles which are primarily used by us postal workers/mail carriers delivering mail in rural regions.chrysler concluded the unique vehicle usage, much of which occurs with the driver's window open and under dusty environmental conditions, is the cause of premature cs failure.chrysler's analysis also indicated that the somewhat elevated my2007 lhd rate, which showed a declining failure trend, was the result of start-up production/assembly issues that occurred with the introduction of a new design cs.the new design cs incorporated both dual airbag inflator circuitry and a steering wheel angle sensor (for the electronic stability control system).on november 1, 2011, chrysler submitted a defect notice indicating it will conduct a recall of all my 2008-2012 rhd wrangler vehicles (11v528).the estimated 5,334 rhd wrangler vehicles include the 2,297 my 2008 rhd wrangler vehicles, which were the subject of this investigation, plus an additional 3,037 my 2009-2012 rhd wrangler vehicles that chrysler determined potentially have a similar cs concern as the my 2008 rhd vehicles.chrysler intends to replace the existing cs with a yet-to-be-produced improved cs assembly, or an improved steering housing assembly that is less susceptible to dusty environments.owner notice is scheduled to begin in november, 2011.chrysler also informed odi that it intends to initiate a consumer satisfaction campaign for my2007 lhd wrangler which will extend the cs warranty coverage for 10 years or 150,000 miles.accordingly the investigation is closed. | ||||||
| PE11019 | CHRYSLER GROUP LLC | 05/23/2011 | Airbag Clockspring Failure | |||
| Odi has received 29 consumer complaints of airbag light illumination and/or clockspring failure on model years 2007-2008 jeep wrangler. twenty-three of the 29 complaints specifically identified the airbag clockspring wiring assembly as the source of the issue.the remaining six complaints referenced only the airbag light being illuminated.among the fourteen owners contacted, six stated that they owned a right hand drive version of the vehicle typically used by postal carriers.sixteen of the 29 complaints were received since january 1, 2011.a broken electrical circuit in the airbag clockspring wiring assembly can lead to non-deployment of the driver side frontal airbag. | ||||||
| AIR BAGS - ON-OFF SWITCH ASSEMBLY | ||||||
| PE11019 | CHRYSLER GROUP LLC | 05/23/2011 | 11/07/2011 | Airbag Clockspring Failure | 11V528000 | |
| In its july 29, 2011 response to odi's may 27, 2011 information request letter, chrysler provided 153 my 2007-2008 owner reports, additional to the 28 odi vehicle owner questionnaires (voqs), which related to the illumination of the air bag light (abl) due to a faulty clockspring (cs) wiring circuit.the right hand drive (rhd) vehicles, which were first produced in my 2008 and account for only 1% of vehicle production, accounted for 82 of these 181 reports (45%).the my2007 left hand drive (lhd) vehicle accounted for 61 of the remaining 92 lhd reports and exhibited a higher complaint rate than the my 2008 lhd vehicles.odi did not identify any incidents of crashes/injuries attributable to the cs circuit failure.since may 27, 2011, odi has received another 32 consumer complaints bringing the total to 213 reports at this closing.in addition, and for comparative purposes, chrysler provided another 42 owner reports it received on the my2006 and my2009-2010 wrangler vehicles; these populations showed a lower incident rate than the subject vehicles, especially in comparison to the rhd subject vehicles. chrysler's investigation showed that the higher rate of rhd wrangler cs failures were due to a more severe duty cycle for these vehicles which are primarily used by us postal workers/mail carriers delivering mail in rural regions.chrysler concluded the unique vehicle usage, much of which occurs with the driver's window open and under dusty environmental conditions, is the cause of premature cs failure.chrysler's analysis also indicated that the somewhat elevated my2007 lhd rate, which showed a declining failure trend, was the result of start-up production/assembly issues that occurred with the introduction of a new design cs.the new design cs incorporated both dual airbag inflator circuitry and a steering wheel angle sensor (for the electronic stability control system).on november 1, 2011, chrysler submitted a defect notice indicating it will conduct a recall of all my 2008-2012 rhd wrangler vehicles (11v528).the estimated 5,334 rhd wrangler vehicles include the 2,297 my 2008 rhd wrangler vehicles, which were the subject of this investigation, plus an additional 3,037 my 2009-2012 rhd wrangler vehicles that chrysler determined potentially have a similar cs concern as the my 2008 rhd vehicles.chrysler intends to replace the existing cs with a yet-to-be-produced improved cs assembly, or an improved steering housing assembly that is less susceptible to dusty environments.owner notice is scheduled to begin in november, 2011.chrysler also informed odi that it intends to initiate a consumer satisfaction campaign for my2007 lhd wrangler which will extend the cs warranty coverage for 10 years or 150,000 miles.accordingly the investigation is closed. | ||||||
| PE11019 | CHRYSLER GROUP LLC | 05/23/2011 | Airbag Clockspring Failure | |||
| Odi has received 29 consumer complaints of airbag light illumination and/or clockspring failure on model years 2007-2008 jeep wrangler. twenty-three of the 29 complaints specifically identified the airbag clockspring wiring assembly as the source of the issue.the remaining six complaints referenced only the airbag light being illuminated.among the fourteen owners contacted, six stated that they owned a right hand drive version of the vehicle typically used by postal carriers.sixteen of the 29 complaints were received since january 1, 2011.a broken electrical circuit in the airbag clockspring wiring assembly can lead to non-deployment of the driver side frontal airbag. | ||||||
| AIR BAGS - ROLL PROTECTION | ||||||
| PE11019 | CHRYSLER GROUP LLC | 05/23/2011 | 11/07/2011 | Airbag Clockspring Failure | 11V528000 | |
| In its july 29, 2011 response to odi's may 27, 2011 information request letter, chrysler provided 153 my 2007-2008 owner reports, additional to the 28 odi vehicle owner questionnaires (voqs), which related to the illumination of the air bag light (abl) due to a faulty clockspring (cs) wiring circuit.the right hand drive (rhd) vehicles, which were first produced in my 2008 and account for only 1% of vehicle production, accounted for 82 of these 181 reports (45%).the my2007 left hand drive (lhd) vehicle accounted for 61 of the remaining 92 lhd reports and exhibited a higher complaint rate than the my 2008 lhd vehicles.odi did not identify any incidents of crashes/injuries attributable to the cs circuit failure.since may 27, 2011, odi has received another 32 consumer complaints bringing the total to 213 reports at this closing.in addition, and for comparative purposes, chrysler provided another 42 owner reports it received on the my2006 and my2009-2010 wrangler vehicles; these populations showed a lower incident rate than the subject vehicles, especially in comparison to the rhd subject vehicles. chrysler's investigation showed that the higher rate of rhd wrangler cs failures were due to a more severe duty cycle for these vehicles which are primarily used by us postal workers/mail carriers delivering mail in rural regions.chrysler concluded the unique vehicle usage, much of which occurs with the driver's window open and under dusty environmental conditions, is the cause of premature cs failure.chrysler's analysis also indicated that the somewhat elevated my2007 lhd rate, which showed a declining failure trend, was the result of start-up production/assembly issues that occurred with the introduction of a new design cs.the new design cs incorporated both dual airbag inflator circuitry and a steering wheel angle sensor (for the electronic stability control system).on november 1, 2011, chrysler submitted a defect notice indicating it will conduct a recall of all my 2008-2012 rhd wrangler vehicles (11v528).the estimated 5,334 rhd wrangler vehicles include the 2,297 my 2008 rhd wrangler vehicles, which were the subject of this investigation, plus an additional 3,037 my 2009-2012 rhd wrangler vehicles that chrysler determined potentially have a similar cs concern as the my 2008 rhd vehicles.chrysler intends to replace the existing cs with a yet-to-be-produced improved cs assembly, or an improved steering housing assembly that is less susceptible to dusty environments.owner notice is scheduled to begin in november, 2011.chrysler also informed odi that it intends to initiate a consumer satisfaction campaign for my2007 lhd wrangler which will extend the cs warranty coverage for 10 years or 150,000 miles.accordingly the investigation is closed. | ||||||
| PE11019 | CHRYSLER GROUP LLC | 05/23/2011 | Airbag Clockspring Failure | |||
| Odi has received 29 consumer complaints of airbag light illumination and/or clockspring failure on model years 2007-2008 jeep wrangler. twenty-three of the 29 complaints specifically identified the airbag clockspring wiring assembly as the source of the issue.the remaining six complaints referenced only the airbag light being illuminated.among the fourteen owners contacted, six stated that they owned a right hand drive version of the vehicle typically used by postal carriers.sixteen of the 29 complaints were received since january 1, 2011.a broken electrical circuit in the airbag clockspring wiring assembly can lead to non-deployment of the driver side frontal airbag. | ||||||
| AIR BAGS - SIDE/WINDOW | ||||||
| PE11019 | CHRYSLER GROUP LLC | 05/23/2011 | 11/07/2011 | Airbag Clockspring Failure | 11V528000 | |
| In its july 29, 2011 response to odi's may 27, 2011 information request letter, chrysler provided 153 my 2007-2008 owner reports, additional to the 28 odi vehicle owner questionnaires (voqs), which related to the illumination of the air bag light (abl) due to a faulty clockspring (cs) wiring circuit.the right hand drive (rhd) vehicles, which were first produced in my 2008 and account for only 1% of vehicle production, accounted for 82 of these 181 reports (45%).the my2007 left hand drive (lhd) vehicle accounted for 61 of the remaining 92 lhd reports and exhibited a higher complaint rate than the my 2008 lhd vehicles.odi did not identify any incidents of crashes/injuries attributable to the cs circuit failure.since may 27, 2011, odi has received another 32 consumer complaints bringing the total to 213 reports at this closing.in addition, and for comparative purposes, chrysler provided another 42 owner reports it received on the my2006 and my2009-2010 wrangler vehicles; these populations showed a lower incident rate than the subject vehicles, especially in comparison to the rhd subject vehicles. chrysler's investigation showed that the higher rate of rhd wrangler cs failures were due to a more severe duty cycle for these vehicles which are primarily used by us postal workers/mail carriers delivering mail in rural regions.chrysler concluded the unique vehicle usage, much of which occurs with the driver's window open and under dusty environmental conditions, is the cause of premature cs failure.chrysler's analysis also indicated that the somewhat elevated my2007 lhd rate, which showed a declining failure trend, was the result of start-up production/assembly issues that occurred with the introduction of a new design cs.the new design cs incorporated both dual airbag inflator circuitry and a steering wheel angle sensor (for the electronic stability control system).on november 1, 2011, chrysler submitted a defect notice indicating it will conduct a recall of all my 2008-2012 rhd wrangler vehicles (11v528).the estimated 5,334 rhd wrangler vehicles include the 2,297 my 2008 rhd wrangler vehicles, which were the subject of this investigation, plus an additional 3,037 my 2009-2012 rhd wrangler vehicles that chrysler determined potentially have a similar cs concern as the my 2008 rhd vehicles.chrysler intends to replace the existing cs with a yet-to-be-produced improved cs assembly, or an improved steering housing assembly that is less susceptible to dusty environments.owner notice is scheduled to begin in november, 2011.chrysler also informed odi that it intends to initiate a consumer satisfaction campaign for my2007 lhd wrangler which will extend the cs warranty coverage for 10 years or 150,000 miles.accordingly the investigation is closed. | ||||||
| PE11019 | CHRYSLER GROUP LLC | 05/23/2011 | Airbag Clockspring Failure | |||
| Odi has received 29 consumer complaints of airbag light illumination and/or clockspring failure on model years 2007-2008 jeep wrangler. twenty-three of the 29 complaints specifically identified the airbag clockspring wiring assembly as the source of the issue.the remaining six complaints referenced only the airbag light being illuminated.among the fourteen owners contacted, six stated that they owned a right hand drive version of the vehicle typically used by postal carriers.sixteen of the 29 complaints were received since january 1, 2011.a broken electrical circuit in the airbag clockspring wiring assembly can lead to non-deployment of the driver side frontal airbag. | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| AIR BAGS | |||
| 05/22/2011 | 25500 | ||
| Tl* the contact owns a 2007 jeep wrangler x rhd 4x4. the contact stated that the air bag light illuminated intermittently. the vehicle was not inspected or repaired and the manufacturer was not notified of the failure. the current mileage was approximately 26,000 and the failure mileage was approximately 25,500. | |||
| 05/22/2011 | 25500 | ||
| Tl-the contact owns a 2007 jeep wrangler x. the contact stated that the air bag light illuminated intermittently. it stayed illuminated and sometimes it would turn off and back on. the vehicle had not been inspected or repaired. the manufacturer had not been notified. the current mileage was approximately 26,000. the failure mileage was approximately 25,500-bk | |||
| 05/31/2011 | 43500 | ||
| Tl-the contact owns a 2007 jeep wrangler. the contact stated that the air bag light would intermittently illuminate and turn off. the failure occurred twice. the vehicle had not been inspected or repaired. the manufacturer had not been notified. the current and failure mileages were approximately 43,500-bk | |||
| 05/22/2011 | 25500 | ||
| Tl-the contact owns a 2007 jeep wrangler x. the contact stated that the air bag light illuminated intermittently. it stayed illuminated and sometimes it would turn off and back on. the vehicle had not been inspected or repaired. the manufacturer had not been notified. the current mileage was approximately 26,000. the failure mileage was approximately 25,500-bk | |||
| 05/31/2011 | 43500 | ||
| Tl-the contact owns a 2007 jeep wrangler. the contact stated that the air bag light would intermittently illuminate and turn off. the failure occurred twice. the vehicle had not been inspected or repaired. the manufacturer had not been notified. the current and failure mileages were approximately 43,500-bk | |||
| 05/22/2011 | 25500 | ||
| Tl-the contact owns a 2007 jeep wrangler x. the contact stated that the air bag light illuminated intermittently. it stayed illuminated and sometimes it would turn off and back on. the vehicle had not been inspected or repaired. the manufacturer had not been notified. the current mileage was approximately 26,000. the failure mileage was approximately 25,500-bk | |||
| AIR BAGS - FRONTAL | |||
| 02/17/2007 | 3600 | 2 | 12/03/2006 |
| Electrical system failure - twice my jeep wrangler x 4x4 stalled and lost power while i was driving 65-70 mph on a major freeway in high traffic. both cases are virtually identical. first occurrence was in feb. 17, 2007 and the 2nd time was today, april 23rd. i had been driving for about 30-40 minutes before the power loss occurred. the car lost power, jerking like it had been down shifted incorrectly. all the lights on the dashboard turned on, the radio turned off and the gas bell rang. within 3-5 seconds the car jerked sharply as the power came back on. i brought the car in to the dealership service center after the first incident and was told that they couldn't find the problem but they had uploaded some new software. i asked if they had received any complaints of this type of electrical failure and was told no. i am bringing it back in again tomorrow morning. with no way to pull off the freeway, i was extremely lucky not to have been hit by the 18 wheeler that was right behind me during the first incident and the fast moving traffic behind me today. there were two other electrical incidents that happened during the last week in march. on march 28th, i started the car everything worked as normal but the radio wouldn't turn on and the clock wasn't on. after being on the road for an hour the radio and clocked came on by themselves. on march 29th, the passenger airbag light came on after i had been driving 10 minutes - there was nothing on the seat - it went off about 40 minutes later. i made an appointment that day to bring the car in on sat. march 31st, when i got there i was told that the tech's that handle the electrical work aren't in on saturdays. i will have them look at this tomorrow too. *tr | |||