Consumer Complaints


Fail datemilesoccurencesPurchase date
UNKNOWN OR OTHER
07/22/201120000
 My 2007 jeep was in the shop for various repairs, however this one took the cake! i arrived home from work (6milesaway) when i noticed smoke coming out from under the hood. i found it was overheating, no indicator light to warn me, temperature gauge was at normal but the smell of anti-freeze was present. towed it to the dealer and found the heater hose assembly, to be melted through from the bad design, of having it too close to the engine. also it appeared to have two slices in the hoses , where the clamps were too close to the bend in the hoses. it cost me over $100.00 to have it fixed.
12/29/201034600
 I hit a bump and my jeep started shaking like a dog that is all wet. the only way to stop it was to slow down almost to a complete stop. then it is fine for a while. this is not safe at all. called the dealership and they said that there was a recall on this problem, but my jeep was not one of them, so i will have to pay for this out of my own pocket. reading so other post i am not the only one that has this problem. has anybody figured out what will fix this????
01/01/20090
 Jk/ gas tank overflows/will not shut off. on more then 1 occasion the gas tank on my 2007 jk jeep wrangler has failed to shut off when filling up and spills all over the the rear of the jeep and the ground. 2 jeep dealers in fairfax, va have told me that i needed a new tank. i have an extended warranty with intercontinental warranty service (iws) and they refuse to authorize the work. i am in the process of canceling the warranty and filing a complaint against them. a of right now i still need a gas tank but cannot find one online, seems only dealers have them right now for 2007-2010 model years. also the soft top leaks very bad at the top of the door/roof pillars both sides when it rains. also have had this in to the same 2 jeep dealers and both say i need a to as it is a design flaw. both has leak specialists look at it and replace header and door seals but still leaks just as bad. as a life long jeep owner i am completely fed up with the jeep brand. a little searching on the internet tells me that these 2 issues are well known but that jeep is refusing to address them so people like me have to pay more money out of pocket. these 2 issues are clearly safety related, gas spilling out and hitting a hot exhaust is a major problem, the same with water getting into the electrical system.
12/29/201034600
 I hit a bump and my jeep started shaking like a dog that is all wet. the only way to stop it was to slow down almost to a complete stop. then it is fine for a while. this is not safe at all. called the dealership and they said that there was a recall on this problem, but my jeep was not one of them, so i will have to pay for this out of my own pocket. reading so other post i am not the only one that has this problem. has anybody figured out what will fix this????
01/01/20090
 Jk/ gas tank overflows/will not shut off. on more then 1 occasion the gas tank on my 2007 jk jeep wrangler has failed to shut off when filling up and spills all over the the rear of the jeep and the ground. 2 jeep dealers in fairfax, va have told me that i needed a new tank. i have an extended warranty with intercontinental warranty service (iws) and they refuse to authorize the work. i am in the process of canceling the warranty and filing a complaint against them. a of right now i still need a gas tank but cannot find one online, seems only dealers have them right now for 2007-2010 model years. also the soft top leaks very bad at the top of the door/roof pillars both sides when it rains. also have had this in to the same 2 jeep dealers and both say i need a to as it is a design flaw. both has leak specialists look at it and replace header and door seals but still leaks just as bad. as a life long jeep owner i am completely fed up with the jeep brand. a little searching on the internet tells me that these 2 issues are well known but that jeep is refusing to address them so people like me have to pay more money out of pocket. these 2 issues are clearly safety related, gas spilling out and hitting a hot exhaust is a major problem, the same with water getting into the electrical system.