Kenworth W900 2000
Model W900 made in 2000 by Kenworth got 12 consumer complains there are 9 recalls as well as 8 service bulletins. Consumer complaints with reference, among others things, to electrical system, engine and engine cooling and other. Technical service bulletines regarding engine and engine cooling, suspension. There were some recalls concerningelectrical system, equipment and steering.
Model 2000
Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| ELECTRICAL SYSTEM - FUSES AND CIRCUIT BREAKERS | ||||||||||||||||
| 01V021000 | PACCAR, INCORPORATED | from 05/13/1999 to 01/09/2001 | V (Vehicle) | 1992 | 02/26/2001 | MFR | PACCAR INCORPORATED | 02/05/2001 | 02/07/2001 | |||||||
| Defect Summary | Vehicle description: heavy duty trucks equipped with an optional firewall-mounted circuit breaker. the main cab power and battery power leads were attached incorrectly. this condition can result in the main cab power being unprotected. | |||||||||||||||
| Consequence Summary | If a wiring short occurred anywhere along the cab power circuit, the available battery power could arc and cause subsequent damage to the vehicle or a fire. | |||||||||||||||
| Corrective Summary | Dealers will inspect and correct the problem, as needed. owner notification began february 26, 2001. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact kenworth at 1-425-828-5000. | |||||||||||||||
| Notes | Also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236). | |||||||||||||||
| ELECTRICAL SYSTEM - WIRING | ||||||||||||||||
| 02V033000 | PACCAR, INCORPORATED | from 10/15/2001 to 12/13/2001 | V (Vehicle) | 44 | 02/25/2002 | MFR | PACCAR INCORPORATED | 02/04/2002 | 02/07/2002 | |||||||
| Defect Summary | On some heavy duty trucks equipped with alcoa fujikura ltd. (afl) power distribution boxes (pd box), the pd boxes were manufactured with insufficient torque applied to the nut of the main power feed-through stud. | |||||||||||||||
| Consequence Summary | Insufficient torque can lead to (1) electrical arcing of the wires inside of the pd box, or (2) an interrupted power supply to the vehicle's electrical system, either of which can lead to a loss of vehicle electrical power and possibly vehicle control without warning. | |||||||||||||||
| Corrective Summary | Dealers will inspect and tighten the nut on the main power feed-through stud. owner notification began february 25, 2002. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact kenworth at 1-425-828-5440. | |||||||||||||||
| Notes | Also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236). | |||||||||||||||
| EQUIPMENT - OTHER - LABELS | ||||||||||||||||
| 01V142000 | PACCAR, INCORPORATED | from 10/01/1994 to 01/31/2001 | V (Vehicle) | 14 | 06/22/2001 | MFR | PACCAR INCORPORATED | 04/24/2001 | 04/26/2001 | 567 | ||||||
| Defect Summary | Vehicle description: heavy duty trucks equipped with meritor fg941 steer axles. the gross axle weight rating (gawr) was determined incorrectly and over-stated on the vehicle certification label. with the incorrect gawr listed, these labels do not meet the certification requirements of part 567, requirements for manufacturers of motor vehicles. vehicles will be remedied either by assigning the proper weight rating or, if possible, by changing the necessary components to meet the currently assigned weight rating. | |||||||||||||||
| Consequence Summary | These vehicles would not be in compliance with federal regulations. | |||||||||||||||
| Corrective Summary | Vehicles will be remedied either by assigning the proper weight rating or, if possible, by changing the necessary components to meet the currently assigned weight rating. owner notification began june 22, 2001. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact kenworth at 1-425-828-5000. | |||||||||||||||
| Notes | Also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236). | |||||||||||||||
| STEERING - LINKAGES - TIE ROD ASSEMBLY | ||||||||||||||||
| 01V140006 | PACCAR, INCORPORATED | from 05/24/2000 to 07/26/2000 | V (Vehicle) | 2294 | 10/24/2001 | MFR | PACCAR INCORPORATED | 08/28/2001 | 10/17/2001 | |||||||
| Defect Summary | Vehicle description: heavy duty trucks equipped with trw tie rod ends on certain meritor axles. the tie rod and drag link ball stud ends contain bearings that are below the specified case depth and/or hardness. | |||||||||||||||
| Consequence Summary | This can lead to premature wear with possible separation of the ball stud from the socket, increasing the risk of loss of control of the vehicle. | |||||||||||||||
| Corrective Summary | Dealers will remove and replace all affected tie rods and drag links with different designed ends. owner notification began october 24, 2001. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact peterbilt at 1-940-591-4000 or kenworth at 1-425-828-5000. | |||||||||||||||
| Notes | Also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236). | |||||||||||||||
| 02V037003 | PACCAR, INCORPORATED | from 12/11/1999 to 09/30/2000 | V (Vehicle) | 4513 | 07/15/2002 | MFR | PACCAR INCORPORATED | 07/15/2002 | 09/12/2002 | |||||||
| Defect Summary | Heavy duty trucks equipped with trw tie rod ends on certain arvinmeritor and dana axles. peterbilt will recall 1,434 vehicles equipped with arvinmeritor axles manufactured from december 11, 1999, to may 14, 2000, and from july 22 to september 30, 2000. kenworth will recall 859 vehicles equipped with arvinmeritor vehicles manufactured from december 11, 1999, to may 23, 2000, and from july 27, 2000, to september 30, 2000 and kennworth will recall an additional 4,151 vehicles equipped with dana axles and manufactured from june 23 to december 6, 1999, and from may 23 to september 30, 2000. the tie rod and drag link ball stud ends contain bearings that are below the specified case depth and/or hardness. | |||||||||||||||
| Consequence Summary | This can lead to premature wear with possible separation of the ball stud from the socket, increasing the risk of loss of control of the vehicle. | |||||||||||||||
| Corrective Summary | Dealers will remove and replace all affected tie rods and drag links with different designed ends. owner notification began july 15, 2002. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact peterbilt at 1-940-591-4201 or kenworth at 1-425-828-5440. | |||||||||||||||
| Notes | Also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236). | |||||||||||||||
| SUSPENSION | ||||||||||||||||
| 01V167001 | PACCAR, INCORPORATED | from 05/11/2000 to 10/18/2000 | V (Vehicle) | 390 | 07/20/2001 | MFR | PACCAR INCORPORATED | 05/17/2001 | 05/23/2001 | |||||||
| Defect Summary | Vehicle description: heavy duty trucks equipped with chalmers 1000 series and 800 series suspension kits. these suspension kits may have insufficient penetration of the weld attaching the torque rod eye to the torque rod tube. | |||||||||||||||
| Consequence Summary | Failure of the weld could result in separation of the eye and tube, causing a lock of axle retention, which could result in loss of vehicle control. | |||||||||||||||
| Corrective Summary | Dealers will replace all chalmers fixed torque rods on these vehicles. owner notification began july 27, 2001. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact peterbilt at 1-940-591-4000 or kenworth at 1-425-828-5000. | |||||||||||||||
| Notes | Also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236). | |||||||||||||||
| SUSPENSION - FRONT - CONTROL ARM - LOWER ARM | ||||||||||||||||
| 01V051000 | PACCAR, INCORPORATED | from 02/19/1996 to 02/09/2001 | V (Vehicle) | 209 | 03/27/2001 | MFR | PACCAR INCORPORATED | 02/20/2001 | 02/28/2001 | |||||||
| Defect Summary | Vehicle description: vehicles equipped with 54 rear axle spacing configuration of the airglide 200 suspension with the service application identified as logger, dump truck, or tanker. the rear suspension is regularly subjected to extreme articulation, resulting in flexing of the joint. | |||||||||||||||
| Consequence Summary | Failure of the lower sway arm attaching bolts could result in loss of vehicle control. | |||||||||||||||
| Corrective Summary | Dealers will replace the lower sway arm brackets. owner notification began march 27, 2001. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact kenworth at 1-425-828-5000. | |||||||||||||||
| Notes | Also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236). | |||||||||||||||
| SUSPENSION - FRONT - HUB | ||||||||||||||||
| 03V125000 | PACCAR INCORPORATED | from 09/02/1998 to 12/06/2001 | V (Vehicle) | 154 | 07/16/2003 | ODI | PACCAR INCORPORATED | 04/01/2003 | 04/15/2003 | |||||||
| Defect Summary | On certain trucks equipped with truck hub units manufactured by skf exclusively for use on arvinmeritor's ff98x series non-drive steer axles, the hub unit bearings can wear prematurely. | |||||||||||||||
| Consequence Summary | Seizure of the bearings can cause wheel separation or wheel end fire. | |||||||||||||||
| Corrective Summary | Dealers will replace all front axle hubs. notification began july 16, 2003. the manufacturer has advised us that parts will not be available until september 2003. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy with a reasonable time should contact peterbilt at 940-591-4201 or kenworth 425-828-5440. | |||||||||||||||
| Notes | Kenworth recall no. 03kw2 and peterbilt recall no. 303-a.customers can contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236). | |||||||||||||||
| SUSPENSION - REAR | ||||||||||||||||
| 02V061001 | PACCAR, INCORPORATED | from 07/09/1998 to 09/22/2000 | V (Vehicle) | 116 | MFR | PACCAR INCORPORATED | 02/27/2002 | 03/05/2002 | ||||||||
| Defect Summary | On certain heavy duty trucks equipped with replacement dana spicer tandem drive axle models ds463 and ds521, installed on vehicles from may 1, 2001 through february 1, 2002, an undersized attachment weld may fracture without warning. | |||||||||||||||
| Consequence Summary | The loss of this attachment to the vehicle chassis can adversely affect vehicle handling or driver control. | |||||||||||||||
| Corrective Summary | Dana is conducting the owner notification and remedy for this campaign. the dealers will remove the suspect bracket, inspect the axle housing, and reweld the bracket to the axle housing. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact dana at 616-567-1088 or kenworth at 425-828-5440. | |||||||||||||||
| Notes | Consumers can also contact the national highway traffic safety administration's auto safety hotline at 1-888-327-4236. | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| ENGINE AND ENGINE COOLING - ENGINE - DIESEL | |||||
| TIB-E-009 | 12/02/2010 | 10040180 | Ready | 08/16/2011 | |
| TIB-E-009 | 12/02/2010 | 10040180 | Paccar: a software update is causing the check engine light to come on. *rm | 08/16/2011 | |
| TIB-44-17 | 10/23/2008 | 10027646 | Kenworth trucks: reduced engine power from fuel starvation. any model kenworth equipped with the 2007 emissions compliant isx engine and optional davco 382 fuel filter, built prior to 8/11/08, *pe | 01/27/2009 | |
| ENGINE AND ENGINE COOLING - ENGINE - GASOLINE - TURBO-CHARGER | |||||
| TIB-E-055 | 07/09/2012 | 10045240 | Kenworth: oil collection at cac intake pipe is caused by an imbalance in turbocharger pressures. models t660, t800, t700, and w900. *pe | 08/22/2012 | |
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM | |||||
| TIB-E011 | 12/15/2010 | 10040181 | Ready | 08/16/2011 | |
| TIB-E011 | 12/15/2010 | 10040181 | Paccar: engineering standards have changed and there are now engines with heat treated bolts. *rm | 08/16/2011 | |
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM - EMISSION CONTROL | |||||
| TIB-44-17 | 10/23/2008 | 10027646 | Kenworth trucks: reduced engine power from fuel starvation. any model kenworth equipped with the 2007 emissions compliant isx engine and optional davco 382 fuel filter, built prior to 8/11/08, *pe | 01/27/2009 | |
| SUSPENSION | |||||
| TIB1622 | 10/27/2000 | 618692 | Technical information bulletin regarding low mileage failure of ag100 sway bar and aluminum torque rod bushings. *tt | 04/20/2001 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ELECTRICAL SYSTEM | |||
| 05/05/2003 | |||
| Consumer states that he is having electrical problems with his big rig. he states that he can be driving down the road and the lights cut off, then later on they come back on. he states that he has had this truck in the shop 60 plus times, and no one can find out what the problem is. he states he has had the motor rebuilt twice, replaced the heads, replace gasket etc at lease twice, and no one can find the problem. | |||
| ENGINE AND ENGINE COOLING - ENGINE - GASOLINE | |||
| 10/10/2001 | 1 | ||
| Consumer states that the engine would stalls while driving 55-60 mph. vehicle has been to the dealer and the problem reoccurring. feel free to provide any further information. nlm | |||
| OTHER | |||
| 06/14/2000 | 20 | 04/01/2000 | |
| Kenworth has a reputation of putting a custumer off untill warranty is out. all of these problems where to be addressed. and there are more. hard to explain in short words. i do have documentation in the form of maint. files with descriptive accounts of all problems , none of which have been accuratly repaired. i'v been into various shops concerning rr suspension, ride height prb. has always been the issue. this effects every asspect of driveability, at first was thougth to be allignment but then started to notice similarities between the two when control valves started leaking down, after 15 or so trips to shop , i began to learn all i could about it. and after 50 or so times adjusting myself have found no real sollution. this has been a problem ever since the truck was new and is on the top of my list because not only does this creat a mechanical falure nightmare but is directly linked to certain saftey issues because trk is not very controlable. and have had several accidents due to vehicle handling and , i could talk in great lenths aboutit . also the other items are very similar when it comes to safe opporation. please contact me for further explanations and documentation. *ak | |||
| POWER TRAIN - MANUAL TRANSMISSION | |||
| 06/14/2000 | 20 | 04/01/2000 | |
| Kenworth has a reputation of putting a custumer off untill warranty is out. all of these problems where to be addressed. and there are more. hard to explain in short words. i do have documentation in the form of maint. files with descriptive accounts of all problems , none of which have been accuratly repaired. i'v been into various shops concerning rr suspension, ride height prb. has always been the issue. this effects every asspect of driveability, at first was thougth to be allignment but then started to notice similarities between the two when control valves started leaking down, after 15 or so trips to shop , i began to learn all i could about it. and after 50 or so times adjusting myself have found no real sollution. this has been a problem ever since the truck was new and is on the top of my list because not only does this creat a mechanical falure nightmare but is directly linked to certain saftey issues because trk is not very controlable. and have had several accidents due to vehicle handling and , i could talk in great lenths aboutit . also the other items are very similar when it comes to safe opporation. please contact me for further explanations and documentation. *ak | |||
| SERVICE BRAKES, AIR - ANTILOCK | |||
| 06/14/2000 | 20 | 04/01/2000 | |
| Kenworth has a reputation of putting a custumer off untill warranty is out. all of these problems where to be addressed. and there are more. hard to explain in short words. i do have documentation in the form of maint. files with descriptive accounts of all problems , none of which have been accuratly repaired. i'v been into various shops concerning rr suspension, ride height prb. has always been the issue. this effects every asspect of driveability, at first was thougth to be allignment but then started to notice similarities between the two when control valves started leaking down, after 15 or so trips to shop , i began to learn all i could about it. and after 50 or so times adjusting myself have found no real sollution. this has been a problem ever since the truck was new and is on the top of my list because not only does this creat a mechanical falure nightmare but is directly linked to certain saftey issues because trk is not very controlable. and have had several accidents due to vehicle handling and , i could talk in great lenths aboutit . also the other items are very similar when it comes to safe opporation. please contact me for further explanations and documentation. *ak | |||
| STEERING - LINKAGES - TIE ROD ASSEMBLY | |||
| 06/14/2002 | |||
| While driving at low speed of 20 mph or less right front tie rod end broke, and caused loss of steering. dealer contacted. feel free to provide any further infromation.*ak | |||
| STRUCTURE - BODY - BUMPERS | |||
| 06/14/2000 | 20 | 04/01/2000 | |
| Kenworth has a reputation of putting a custumer off untill warranty is out. all of these problems where to be addressed. and there are more. hard to explain in short words. i do have documentation in the form of maint. files with descriptive accounts of all problems , none of which have been accuratly repaired. i'v been into various shops concerning rr suspension, ride height prb. has always been the issue. this effects every asspect of driveability, at first was thougth to be allignment but then started to notice similarities between the two when control valves started leaking down, after 15 or so trips to shop , i began to learn all i could about it. and after 50 or so times adjusting myself have found no real sollution. this has been a problem ever since the truck was new and is on the top of my list because not only does this creat a mechanical falure nightmare but is directly linked to certain saftey issues because trk is not very controlable. and have had several accidents due to vehicle handling and , i could talk in great lenths aboutit . also the other items are very similar when it comes to safe opporation. please contact me for further explanations and documentation. *ak | |||
| STRUCTURE - BODY - DOOR | |||
| 06/14/2000 | 20 | 04/01/2000 | |
| Kenworth has a reputation of putting a custumer off untill warranty is out. all of these problems where to be addressed. and there are more. hard to explain in short words. i do have documentation in the form of maint. files with descriptive accounts of all problems , none of which have been accuratly repaired. i'v been into various shops concerning rr suspension, ride height prb. has always been the issue. this effects every asspect of driveability, at first was thougth to be allignment but then started to notice similarities between the two when control valves started leaking down, after 15 or so trips to shop , i began to learn all i could about it. and after 50 or so times adjusting myself have found no real sollution. this has been a problem ever since the truck was new and is on the top of my list because not only does this creat a mechanical falure nightmare but is directly linked to certain saftey issues because trk is not very controlable. and have had several accidents due to vehicle handling and , i could talk in great lenths aboutit . also the other items are very similar when it comes to safe opporation. please contact me for further explanations and documentation. *ak | |||
| SUSPENSION | |||
| 04/02/2001 | |||
| Consumer received recall 01v051000. she made an appointment with dealership regarding this recall, and dealership informed her they had no information regarding recall. please provide any additional information/attachments.*ak | |||
| 1 | 08/19/1999 | ||
| The truck has a vibration, which shakes bolts loose and the sleeper doors leaks. *et | |||
| SUSPENSION - FRONT | |||
| 04/01/2006 | 108000 | 3 | 03/01/2005 |
| Tl*the contact owns a 2000 kenworth w900. the contact stated that the frame rail failed on three occasions. the dealer replaced them each time. the frame rail cracked and cut the power steering hose. the vehicle was parked when the contact noticed an oil leak. the current mileage is 211,000 and failure mileage was 108,000. | |||
| SUSPENSION - REAR | |||
| 06/14/2000 | 20 | 04/01/2000 | |
| Kenworth has a reputation of putting a custumer off untill warranty is out. all of these problems where to be addressed. and there are more. hard to explain in short words. i do have documentation in the form of maint. files with descriptive accounts of all problems , none of which have been accuratly repaired. i'v been into various shops concerning rr suspension, ride height prb. has always been the issue. this effects every asspect of driveability, at first was thougth to be allignment but then started to notice similarities between the two when control valves started leaking down, after 15 or so trips to shop , i began to learn all i could about it. and after 50 or so times adjusting myself have found no real sollution. this has been a problem ever since the truck was new and is on the top of my list because not only does this creat a mechanical falure nightmare but is directly linked to certain saftey issues because trk is not very controlable. and have had several accidents due to vehicle handling and , i could talk in great lenths aboutit . also the other items are very similar when it comes to safe opporation. please contact me for further explanations and documentation. *ak | |||