Keystone Cougar 2000

Model Cougar made in 2000 by Keystone got 2 consumer complains as well as 2 recalls. Consumer complaints with reference to equipment. . There were some recalls concerningequipment and trailer hitches.

Model 2000

Recalls


CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
EQUIPMENT - RECREATIONAL VEHICLE
07V134000KEYSTONE RV COMPANYfrom 04/01/1997 to 12/31/2003V (Vehicle)12216202/18/2008MFRKEYSTONE RV COMPANY03/22/200703/23/2007
Defect SummaryCertain fifth wheel and travel trailers equipped with a two-door refrigerator, manufactured by the dometic corporation, may have a defect in certain tubing in the refrigerator which could allow pressurized flammable coolant solution to be released into an area where an ignition source (gas flame) is present.
Consequence SummaryThis could result in a fire.
Corrective SummaryKeystone rv will be working with dometic in order to repair these refrigerators (please see 06e076). dometic will repair these refrigerators by installing a secondary burner housing and thermal fuses free of charge. dometic has retained stericycle inc. to manage this campaign. stericycle will assist you in locating dealerships or service centers and will provide assistance with scheduling of appointments. owners may contact dometic/stericycle at 1-888-446-5157 or keystone rv at 574-535-2100.
NotesCustomers may contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty: 1-800-424-9153); or go to http://www.safercar.gov.
TRAILER HITCHES
00V213000KEYSTONE RV COMPANYfrom 08/03/1999 to 10/28/1999V (Vehicle)7407/24/2000ODIKEYSTONE RV COMPANY08/04/200008/10/2000
Defect SummaryVehicle description: fifth wheel trailers. there is a lack of a ground to the junction box located under the gooseneck and above the pin box. this could result in a failure to activate the brakes in the event the fifth wheel becomes disengaged from the tow vehicle.
Consequence SummaryThis condition could cause the trailer brakes to be inoperative during a trailer breakaway, increasing the risk of a crash.
Corrective SummaryDealers will install a ground wire between the junction box and the trailer frame.
NotesOwner notification began july 24, 2000.owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact keystone rv at 1-219-642-4001. also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236)

Consumer Complaints


Fail datemilesoccurencesPurchase date
EQUIPMENT
05/26/20081
 Rv refrigerator worked fine. received recall notice from dometic for voluntary recall due to lp gas problem. took rv to general rv dealership for installation of dometic sbh kit. after installation, refrigerator does not work properly, it will cool, but then stop working. this has happened 3 times while using since the repair and the dealer who installed the kit claims it is not related to the installation. are there other problems with refrigerators working fine before the installation, and failing to work after installation? help! *tr
EQUIPMENT - RECREATIONAL VEHICLE
05/26/20081
 Rv refrigerator worked fine. received recall notice from dometic for voluntary recall due to lp gas problem. took rv to general rv dealership for installation of dometic sbh kit. after installation, refrigerator does not work properly, it will cool, but then stop working. this has happened 3 times while using since the repair and the dealer who installed the kit claims it is not related to the installation. are there other problems with refrigerators working fine before the installation, and failing to work after installation? help! *tr