Keystone Cougar 2002
Model Cougar made in 2002 by Keystone got 6 consumer complains as well as 1 recall. Consumer complaints with reference, among others things, to engine and engine cooling and equipment. There was one recall concerning equipment .
Model 2002
Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| EQUIPMENT - RECREATIONAL VEHICLE | ||||||||||||||||
| 07V134000 | KEYSTONE RV COMPANY | from 04/01/1997 to 12/31/2003 | V (Vehicle) | 122162 | 02/18/2008 | MFR | KEYSTONE RV COMPANY | 03/22/2007 | 03/23/2007 | |||||||
| Defect Summary | Certain fifth wheel and travel trailers equipped with a two-door refrigerator, manufactured by the dometic corporation, may have a defect in certain tubing in the refrigerator which could allow pressurized flammable coolant solution to be released into an area where an ignition source (gas flame) is present. | |||||||||||||||
| Consequence Summary | This could result in a fire. | |||||||||||||||
| Corrective Summary | Keystone rv will be working with dometic in order to repair these refrigerators (please see 06e076). dometic will repair these refrigerators by installing a secondary burner housing and thermal fuses free of charge. dometic has retained stericycle inc. to manage this campaign. stericycle will assist you in locating dealerships or service centers and will provide assistance with scheduling of appointments. owners may contact dometic/stericycle at 1-888-446-5157 or keystone rv at 574-535-2100. | |||||||||||||||
| Notes | Customers may contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty: 1-800-424-9153); or go to http://www.safercar.gov. | |||||||||||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ENGINE AND ENGINE COOLING - ENGINE | |||
| 07/01/2004 | 1 | ||
| Possible engine stalling in 1999 through 2002 mercury cougar.*mr | |||
| EQUIPMENT - RECREATIONAL VEHICLE | |||
| 04/15/2007 | 1 | ||
| Dometic recall 06e-076, manufacturer states they are not going to repair the defect, they are only going to cover it up so when it does fail it won't burn my trailer down. the recall notice states that it must be shut down and not operated until the unit is fixed. i want my unit fixed not patched . dometic has admitted there is a severe safety hazard with this unit and it can cause death or injury if used . *jb | |||
| STRUCTURE | |||
| 01/21/2006 | 1 | 03/29/2002 | |
| A structural failure of the frame - our 2002 keystone montana 5th wheel trailer model 2955rl, vin# 4ydf2952724058764 had multiple welds break and crack in the kingpin area and under the bedroom of the trailer. this allowed the sidewalls to drop and the kingpin to oscillate up and down like it was attached to a diving board. the oscillation caused a partition to be pushed through the ceiling. this failure made the trailer unsafe for towing until emergency repairs were made. pictures of the weld failures are available. at the time of the failure we were 300 miles from home in bakersfield, ca. the only dealer in the area was reluctant to repair vehicles sold by other dealers. temporary repairs were made by an independent repair shop which was recommended to us. *nm | |||
| SUSPENSION | |||
| 04/21/2002 | 1 | 04/19/2002 | |
| 5th wheel trailer. after dropping something on the ground consumer noticed cradle that holds the front and rear leaf springs together, bolt in the frame was coming out.*ak *yh | |||
| TIRES | |||
| 04/02/2007 | 5 | 08/01/2001 | |
| Cougar 5th wheel camper customer has had several tire replacements and believes that they should be reimbursed for the tires and damage done to camper**cc the consumer believed the tires for the camper were under rated which was the reason he continued to experience tread separation and tire wear. *jb | |||
| TIRES - TREAD/BELT | |||
| 10/22/2005 | 2 | 11/01/2002 | |
| Dt: the contact stated two tires blew out on fifth wheel trailer. the tread separated. the first tire blew out in october 2004. the second tire blew out in october 2005. another tire almost was ready to blow. out. he removed it from vehicle. the dealer where he bought the trailer told him they knew there was a problem with carlisle, the manufacturer of the tires. carlisle was not willing to do anything about it. *ak updated 12/27/2005. both times the tire separated it damaged the right rear lower section of the trailer. *nm | |||
Car dealers selling
| State | City | Zip | Name | Phone |
|---|---|---|---|---|
| CA | SACRAMENTO | RAY'S RV | ||
| IA | COUNCIL BLUFFS | 51501 | LEACH CAMPER SALES | 800-289-3861 |
| NY | BRONX | COURTESY LINCOLN |