Keystone Cougar 2009
Model Cougar made in 2009 by Keystone got 9 consumer complains as well as 2 recalls. Consumer complaints with reference to unknown or other. . There were some recalls concerningequipment and tires.
Model 2009
Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| EQUIPMENT - OTHER - LABELS | ||||||||||||||||
| 11V561000 | KEYSTONE RV COMPANY | from 05/12/2006 to 02/12/2009 | V (Vehicle) | 805 | 02/19/2012 | MFR | KEYSTONE RV COMPANY | 11/22/2011 | 11/30/2011 | 567 | ||||||
| Defect Summary | Keystone is recalling certain model year 2007-2009 cougar fifth wheel trailers manufactured from may 12, 2006, through february 12, 2009, for incorrect information on the federal identification tag and tire and loading information label. these vehicles fail to comply with the requirements of part 567, certification. the subject vehicles were manufactured with a label that lists the maximum tire pressure of 80psi instead of the correct maximum pressure of 65psi. | |||||||||||||||
| Consequence Summary | Overinflating tires increases the risk of tire failure and property damage. | |||||||||||||||
| Corrective Summary | Keystone will mail to consumers the corrected label or the customer will have the option for dealers to install the label free of charge. the safety recall began on february 19, 2012. owners may contact keystone customer service at 1-866-425-4369. | |||||||||||||||
| Notes | Keystone safety recall number is 11-171.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov . | |||||||||||||||
| TIRES - TEMPORARY/EMERGENCY SPARE TIRE | ||||||||||||||||
| 10V063000 | KEYSTONE RV COMPANY | from 04/17/2008 to 03/02/2009 | V (Vehicle) | 2893 | 03/08/2010 | MFR | KEYSTONE RV COMPANY | 02/25/2010 | 02/25/2010 | |||||||
| Defect Summary | Keystone is recalling certain model year 2008-2010 cougar and laredo trailers and fifth wheel vehicles. these vehicles have experienced a limited number of failures with its spare tire carriers in particular, the spare tire carriers, when combined with a 16 spare tire and when installed on the bumper of a slide out bike/storage rack, may break or crack after time causing the spare tire to fall off. | |||||||||||||||
| Consequence Summary | If the tire carrier fails causing the tire to come loose, there is an increased risk of personal injury and property damage. | |||||||||||||||
| Corrective Summary | The remedy is to replace the spare tire carrier with a new spare tire carrier free of charge. the safety recall began onmarch 8, 2010. owners may contact keystone at 1-866-425-4369. | |||||||||||||||
| Notes | Keystone rv recall no. 10-129.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov . | |||||||||||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| UNKNOWN OR OTHER | |||
| 04/10/2012 | 5000 | ||
| While traveling at 60 mph, i observed trailer was sitting lower than normal and close to bed of truck. on stopping and inspecting i observed pin box was tilted upward and no longer level. immediately stopped and disconnected trailer. inspected pinbox at frame and found steel tearing away from frame at welds. further inspection through removal of shroud showed front cross member arched upward close to 6 inches from horizontal. entire pinbox nearly severed from main frame which would have resulted in total trailer separation and pontential death and injury to others and myself. contacted local certified welder who stated steel showed signs of fatigue induced by insufficient size and poor welds. portions of pinbox were improperly welded and steel was improperly sized. internet search revealed additional failures by same frame manufacturer lippert components incorporated which were identical in photographs on the internet. manufacturer of rv and frame refuse to examine damage or accept responsibility since warranty is expired. | |||
| 07/25/2011 | 10000 | ||
| The area of the frame where the pin box attaches failed. according to the repair shop, the welds were not done correctly when it was manufactured. multiple areas of poor weld penetration were evident in the frame failure area, and the resulting failure allowed the hitch to disconnect from 75% of one frame rail and about 50% of the remaining frame rail. an internet search has revealed multiple instances of similar failure of lippert components frames used by various manufactures. according to the repair shop this same problem was the subject of a recall in 1999 on carriage 5th wheel trailers. | |||