Keystone Fuzion 2010
Model Fuzion made in 2010 by Keystone got 45 consumer complains as well as 5 recalls. Consumer complaints with reference, among others things, to electrical system and equipment. There were some recalls concerningelectrical system and equipment.
Model 2010
Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| ELECTRICAL SYSTEM | ||||||||||||||||
| 11V577000 | KEYSTONE RV COMPANY | V (Vehicle) | 6101 | 02/24/2012 | MFR | KEYSTONE RV COMPANY | 12/08/2011 | 12/08/2011 | ||||||||
| Defect Summary | Keystone has revised their remedy process and is again recalling certain 2009-2011 vehicles with the | |||||||||||||||
| Consequence Summary | Continued use of the vehicle without replacing the transfer switch may damage other appliances, increase the risk of a fire, personal injury, and property damage. | |||||||||||||||
| Corrective Summary | Keystone will notify owners, and dealers will replace the transfer switch, free of charge. the remedy for the previous recall (10v-594) was to inspect and tighten the switch connections. the safety recall began on february 24, 2012. owners may contact keystone customer service at 1-866-425-4369. | |||||||||||||||
| Notes | Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov . | |||||||||||||||
| 10V594000 | KEYSTONE RV COMPANY | V (Vehicle) | 6297 | 12/14/2010 | MFR | KEYSTONE RV COMPANY | 11/23/2010 | 12/02/2010 | ||||||||
| Defect Summary | Keystone is recalling certain fifth wheel trailers with a generator ready option. if the transfer switch is not installed to the proper specifications, the elevated electrical loads associated with the recreational vehicle use in higher ambient temperatures may cause overheating of the lugs and degrading of the electrical connections. | |||||||||||||||
| Consequence Summary | Overheating of the connections could result in a fire. | |||||||||||||||
| Corrective Summary | Dealers will inspect and replace the transfer switch if necessary free of charge. the safety recall began on december 14, 2010. owners may contact keystone customer service at 1-866-425-4369. | |||||||||||||||
| Notes | Keystone safety recall no. 10-153.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov . | |||||||||||||||
| EQUIPMENT - OTHER - LABELS | ||||||||||||||||
| 09V403000 | KEYSTONE RV COMPANY | from 09/23/2008 to 02/17/2009 | V (Vehicle) | 304 | 10/26/2009 | MFR | KEYSTONE RV COMPANY | 10/14/2009 | 10/15/2009 | 567 | ||||||
| Defect Summary | Certain keystone travel and fifth wheel trailers fail to comply with the requirements of part 567, certification, the information provided on the federal identification tag and tire and loading information label is incorrect. | |||||||||||||||
| Consequence Summary | Overloading the tires can lead to tire failure increasing the risk of a crash. | |||||||||||||||
| Corrective Summary | Keystone will mail the corrected tag to consumers or the customer will have the option for dealers to install the label for them free of charge. the recall began on october 22, 2009. owners may contact keystone 1-866-425-4369. | |||||||||||||||
| Notes | Keystone recall no. 09-126.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov . | |||||||||||||||
| EQUIPMENT - RECREATIONAL VEHICLE | ||||||||||||||||
| 10V587000 | KEYSTONE RV COMPANY | V (Vehicle) | 4770 | MFR | KEYSTONE RV COMPANY | 11/17/2010 | 11/24/2010 | |||||||||
| Defect Summary | Keystone is recalling certain recreational vehicles and fifth wheel trailers equipped with 1200-series norcold refrigerators. the population of refrigerators being addressed contains either a sensing algorithm or thermal switch to shut off power to the refrigerator when high temperatures are detected in order to prevent a potential fire. the response times of the sensor algorithm and thermal switch devices to stop power are not sufficient. | |||||||||||||||
| Consequence Summary | The sensing algorithm or thermal switch installed to shut off power to the refrigerator when high temperatures are detected due to a possible hydrogen gas leak may not shut off in sufficient time to prevent a fire. | |||||||||||||||
| Corrective Summary | Keystone is working with norcold to identify and notify any affected owners. owners will be instructed to contact norcold dealers to receive the remedy free of charge. please see norcold's defect report 10e-049 for additional information. the recall is expected to begin during november 2010. owners may contact norcold at 1-800-767-9101 or keystone at 866-425-4369. | |||||||||||||||
| Notes | Keystone safety recall no. 10-150.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov . | |||||||||||||||
| STRUCTURE - BODY - DOOR | ||||||||||||||||
| 10V044000 | KEYSTONE RV COMPANY | from 10/14/2009 to 01/11/2010 | V (Vehicle) | 242 | 02/15/2010 | MFR | KEYSTONE RV COMPANY | 02/18/2010 | 02/18/2010 | |||||||
| Defect Summary | Keystone is recalling certain model year 2010 fuzion travel trailers and fifth wheels with the touring edition ii package. the rear ramp door cable support bracket bolts may fail when the door is used in the patio position. | |||||||||||||||
| Consequence Summary | A falling door can lead to an increased risk of personal injury if a person is on the door in the patio position. | |||||||||||||||
| Corrective Summary | Dealers will replace the ramp door cable hardware with the correct hardware free of charge. the safety recallbegan on february 15, 2010. owners may contact keystone customer service at 1-866-425-4369. | |||||||||||||||
| Notes | Keystone recall no. 10-128.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov . | |||||||||||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ELECTRICAL SYSTEM | |||
| 08/07/2010 | 0 | 1 | |
| We bought our 2010 keystone fuzion rv around june/july 2010. the dealer (camping world, s.c.) told us that the rv was a bring-back, never even used (which, looking back on it, makes me wonder if there were problems with the unit from the start). in august 2010, we took it on a trip to virginia. we plugged in the 50 amp service and about an hour after, the unit caught fire in the storage compartment. thankfully, my husband was there when it happened and was able to contain the damage. we immediately contacted keystone rv, who had no interest whatsoever in what happened. it took months before a dealership in pa finally made the repairs, | |||
| 11/20/2011 | 1 | ||
| I have received a recall notice for a default in a iota its-50r transfer switch. these switches are experiencing heat related failures. warning continued use without replacing increases risk of fire, personal injury and property damage. i have contacted the manufacturer for repair. i informed them that the unit is permanently set and not able to be taken to a authorized dealer. i was informed that they would not provide a mobile service to do the repair. i do not know if your organization can be of any help in persuading them to change their position in providing a mobile service to do repair. i would greatly appreciate any assistance that you can provide. although my mailing address is in florida the vehicle is in cortez colorado. *tr | |||
| 11/20/2011 | |||
| I have received a recall notice for a default in a iota its-50r transfer switch. these switches are experiencing heat related failures. warning continued use without replacing increases risk of fire, personal injury and property damage. i have contacted the manufacturer for repair. i informed them that the unit is permanently set and not able to be taken to a authorized dealer. i was informed that they would not provide a mobile service to do the repair. i do not know if your organization can be of any help in persuading them to change their position in providing a mobile service to do repair. i would greatly appreciate any assistance that you can provide. although my mailing address is in florida the vehicle is in cortez colorado. | |||
| 07/02/2012 | 3 | 02/01/2011 | |
| 2010 keystone fuzion toy hauler. consumer states problems with camper and recall concerning overheating of lugs and degrading of the electrical connections *tgw the consumer stated the generator, switch, wires, lights screen door, fuses and fuel pump were replaced. | |||
| EQUIPMENT | |||
| 06/16/2010 | 3000 | ||
| Tl* the contact owns a 2010 keystone fuzion fifth wheel camper rv. the contact stated that the middle restroom toilet flushed into the gray tank of the rv, which was used for non-sewage water dumping. the contact stated that the restroom toilet should have flushed into the black water tank for sewage purposes. the manufacturer was contacted about the problem and the contact was told that the vehicle was made to perform in such a manner. due to the size on the gray water tank, the failure was causing the tank to fill up quickly and when dumped, it would emit raw sewage onto the ground while traveling. the failure mileage was 3,000. | |||
| EQUIPMENT - RECREATIONAL VEHICLE | |||
| 07/02/2012 | 3 | 02/01/2011 | |
| 2010 keystone fuzion toy hauler. consumer states problems with camper and recall concerning overheating of lugs and degrading of the electrical connections *tgw the consumer stated the generator, switch, wires, lights screen door, fuses and fuel pump were replaced. | |||
| FUEL SYSTEM, GASOLINE - DELIVERY - FUEL PUMP | |||
| 07/02/2012 | 3 | 02/01/2011 | |
| 2010 keystone fuzion toy hauler. consumer states problems with camper and recall concerning overheating of lugs and degrading of the electrical connections *tgw the consumer stated the generator, switch, wires, lights screen door, fuses and fuel pump were replaced. | |||
| LATCHES/LOCKS/LINKAGES | |||
| 07/06/2010 | 1800 | ||
| Took delivery may 7, 2010 of a 2010 keystone montana mountaineer model 347tht toy hauler. while using the trailer with a harley-davidson flht in the cargo area the left rear d-ring pulled out of the floor. it caused damage to one window on the trailer and to the motorcycle. i use a bike grab to hold the front tire of the motorcycle otherwise the bike could have pushed out the window. the 4 d-rings are each marked 1200 lb. i do not believe this is true because of the way they were installed. checked all the screws after this happened (3 screws per d-ring) at least half were stripped out. the engineering on this is extremely poor. using one 1/4 self tapping screw with a 5/16 drill point into 1/16 aluminum leaves very little contact area into a soft material like aluminum. that is just the center hole. they use the same metal screws for the 2 outside holes that go into wood flooring. | |||
| STRUCTURE - FRAME AND MEMBERS | |||
| 09/01/2009 | 3000 | 1 | |
| On a 2010 keystone fifth wheel travel trailer (raptor 300mp), a floor support gusset makes contact with the driver side rear tire during suspension compression. no tire failure yet but the metal is very deformed from numerous contacts. addendum-the raptor model is not a drop down option on your website. i choose 'fuzion' just to satisfy the field requirements. *tr | |||
| TIRES | |||
| 09/22/2012 | 0 | 1 | |
| This is concerning tires being used on the keystone fuzion. the brand of tire is carlisle and the tire that i am having problems with is the ultra crt radial trail, size st235/80r16. i had one tire show severe signs of side wall and tread wall separation so it was replaced. during a short trip, i had a blow out on another tire. i have since had it replaced as well, and i am also working on replacing the rest. a short internet search on this tire shows numerous complaints with blow outs. not only can this cause loss of control, but this is a danger to other motorists with flying debris after a blow out. especially to any motorcyclists, pedal cyclists, or pedestrians. *tr | |||
| TRAILER HITCHES - FIFTH WHEEL ASSEMBLY | |||
| 10/02/2010 | |||
| I have a 2010 fuzion fz398 touring edition 2 these trailers were built with the axles mounted to far forward causing severe handling issues if you use the garage area for cargo.keystone recommends 20 to 25% pin weight when loading these trailers this cannot be done with the current axle placement.keystone knows this and has moved the axles back 20 inches on the 2011 models but has not issued any sort of recall.i weighed my trailer and even though i am under gvwr i only have 10-11 % pin weight this causes swaying and bucking with the trailer and literally pulls the truck all over the road.this is a dangerous situation with a trailer this size.on the vehicle information page fuzion was not an option so i selected raptor my trailer is a 2010 fuzion fz398. | |||
| UNKNOWN OR OTHER | |||
| 08/07/2010 | 0 | ||
| We bought our 2010 keystone fuzion rv around june/july 2010. the dealer (camping world, s.c.) told us that the rv was a bring-back, never even used (which, looking back on it, makes me wonder if there were problems with the unit from the start). in august 2010, we took it on a trip to virginia. we plugged in the 50 amp service and about an hour after, the unit caught fire in the storage compartment. thankfully, my husband was there when it happened and was able to contain the damage. we immediately contacted keystone rv, who had no interest whatsoever in what happened. it took months before a dealership in pa finally made the repairs, | |||
| 06/10/2010 | 400 | ||
| I bought a keystone raptor 361 lev 5th wheel in 2010 discovered after i went home.the detachable ladder that mounts on the roof. had several broken plastic brackets that held the steps to the ladder. took it back to mike thomson in corna ca. they went out to the trailor lot to take parts off new ladders on new trailors and fix mine. discovered many more keystone trailors that had this ladder brackets were crack or broken on the lot also. we used remaining good brackets that weren't broke. i used the ladder twice, while climbing to the trailor roof serveral plastic brackets cracked (pop). scared me to death .. thats the only thing holding the ladder steps on. a accident ready to happen.... i weigh 212 pounds. | |||
| WHEELS | |||
| 09/22/2012 | 0 | 1 | |
| This is concerning tires being used on the keystone fuzion. the brand of tire is carlisle and the tire that i am having problems with is the ultra crt radial trail, size st235/80r16. i had one tire show severe signs of side wall and tread wall separation so it was replaced. during a short trip, i had a blow out on another tire. i have since had it replaced as well, and i am also working on replacing the rest. a short internet search on this tire shows numerous complaints with blow outs. not only can this cause loss of control, but this is a danger to other motorists with flying debris after a blow out. especially to any motorcyclists, pedal cyclists, or pedestrians. *tr | |||
| 09/22/2012 | 0 | ||
| This is concerning tires being used on the keystone fuzion. the brand of tire is carlisle and the tire that i am having problems with is the ultra crt radial trail, size st235/80r16. i had one tire show severe signs of side wall and tread wall separation so it was replaced. during a short trip, i had a blow out on another tire. i have since had it replaced as well, and i am also working on replacing the rest. a short internet search on this tire shows numerous complaints with blow outs. not only can this cause loss of control, but this is a danger to other motorists with flying debris after a blow out. especially to any motorcyclists, pedal cyclists, or pedestrians. | |||
Car dealers selling
| State | City | Zip | Name | Phone |
|---|---|---|---|---|
| NC | MOCKSVILLE | 27028 | CAMPERS INN | 336-753-0014 |