Keystone Montana 2008

Model Montana made in 2008 by Keystone got 7 consumer complains as well as 2 recalls. Consumer complaints with reference, among others things, to structure and suspension. There were some recalls concerningequipment and wheels.

Model 2008

Recalls


CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
EQUIPMENT - RECREATIONAL VEHICLE
10V587000KEYSTONE RV COMPANY V (Vehicle)4770MFRKEYSTONE RV COMPANY11/17/201011/24/2010
Defect SummaryKeystone is recalling certain recreational vehicles and fifth wheel trailers equipped with 1200-series norcold refrigerators. the population of refrigerators being addressed contains either a sensing algorithm or thermal switch to shut off power to the refrigerator when high temperatures are detected in order to prevent a potential fire. the response times of the sensor algorithm and thermal switch devices to stop power are not sufficient.
Consequence SummaryThe sensing algorithm or thermal switch installed to shut off power to the refrigerator when high temperatures are detected due to a possible hydrogen gas leak may not shut off in sufficient time to prevent a fire.
Corrective SummaryKeystone is working with norcold to identify and notify any affected owners. owners will be instructed to contact norcold dealers to receive the remedy free of charge. please see norcold's defect report 10e-049 for additional information. the recall is expected to begin during november 2010. owners may contact norcold at 1-800-767-9101 or keystone at 866-425-4369.
NotesKeystone safety recall no. 10-150.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov .
WHEELS - CAP/COVER/HUB
07V329000KEYSTONE RV COMPANYfrom 04/30/2007 to 05/01/2007V (Vehicle)4906/21/2007MFRKEYSTONE RV COMPANY07/21/200707/26/2007
Defect SummaryOn certain fifth wheel recreational trailers, excess paint may cause the lug nuts to lose torque over time and could ultimately cause wheel separation if the torque is not maintained.
Consequence SummaryWheel separation could result in poor vehicle handling increasing the risk of property damage and a vehicle crash.
Corrective SummaryDealers will remove the wheels, remove the paint from the hub face wheel mounting surface and then reinstall and torque the wheels to the proper specification free of charge. the recall began on june 21, 2007. owners may contact keystone rv at 1-866-425-4369.
NotesKeystone rv recall no. 07-085.customers may also contact the national highway traffic safety administration

Consumer Complaints


Fail datemilesoccurencesPurchase date
STRUCTURE
10/09/2007100009/28/2007
 I have a brand new montana 332-pht 5th wheel rv camper. you can't open the emergency window because the lever hits the back of the sofa. the sofa is bolted down and can't be moved. i contacted keystone, who makes the montana. they told me that because it is a childs room i should teach my kids how to lower the sofa to get out. to expect a young child to do this in a fire is crazy. there are 3 bunk beds in the same room that most of the time the kids sleep on so even at night the sofa would be cosed. to fix this all they need to do is shorten the handle 2 inches or make a handle that turns upward giving more room to clear sofa. *tr
SUSPENSION
01/01/2008
 Tl* the contact owns a 2008 keystone montana. the contact stated that the rear driver's tire blew out while driving 60 mph. an independent tire shop advised the contact to upgrade to a different type of tire. the contact then purchased four new tires from a different manufacturer. the failure recurred on seven different occasions. the contact continued to buy replacement tires from various different manufacturers. independent repair shops informed the contact that the sidewalls were blowing out. the contact expressed concerns about the suspension system due to the repeated failures regardless of the type of tire. the manufacturer was made aware of the failures, but offered no assistance. the failure mileage was unknown.
01/01/2008
 Tl-the contact owns a 2008 keystone montana. the contact stated that the rear driver's tire blew out while driving 60 mph. an independent tire shop advised the contact to upgrade to a different type of tire. the contact then purchased four new tires from a different manufacturer. the failure recurred on seven different occasions. the contact continued to buy replacement tires from various different manufacturers. independent repair shops informed the contact that the sidewalls were blowing out. the contact expressed concerns about the suspension system due to the repeated failures regardless of the type of tire. the manufacturer was made aware of the failures, but offered no assistance. the failure mileage was unknown. sm.
TIRES
10/25/20095000
 Tl* the contact owns a 2008 keystone montana fifth wheel. the vehicle has mission st tires, tire size 235/80/16. while driving approximately between 50-55 mph he heard a loud noise outside of the vehicle. the driver pulled over to the side of the road with caution. the vehicle was inspected and the front driver side tire blew-out. the defective tire displayed excessive tread separation. the tread belt wire was visible. the tire was replaced with a spare tire. the driver was a able to resume normal operation. the vehicle was taken to a tire auto shop. the technician was unable to determine the cause of failure. the failure and current mileages were 5,000. the vin was unknown.