Keystone Montana 2011

Model Montana made in 2011 by Keystone got 7 consumer complains as well as 7 recalls. Consumer complaints with reference, among others things, to power train and tires. There were some recalls concerningelectrical system and equipment.

Model 2011

Recalls


CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
ELECTRICAL SYSTEM
11V577000KEYSTONE RV COMPANY V (Vehicle)610102/24/2012MFRKEYSTONE RV COMPANY12/08/201112/08/2011
Defect SummaryKeystone has revised their remedy process and is again recalling certain 2009-2011 vehicles with the
Consequence SummaryContinued use of the vehicle without replacing the transfer switch may damage other appliances, increase the risk of a fire, personal injury, and property damage.
Corrective SummaryKeystone will notify owners, and dealers will replace the transfer switch, free of charge. the remedy for the previous recall (10v-594) was to inspect and tighten the switch connections. the safety recall began on february 24, 2012. owners may contact keystone customer service at 1-866-425-4369.
NotesOwners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov .
10V594000KEYSTONE RV COMPANY V (Vehicle)629712/14/2010MFRKEYSTONE RV COMPANY11/23/201012/02/2010
Defect SummaryKeystone is recalling certain fifth wheel trailers with a generator ready option. if the transfer switch is not installed to the proper specifications, the elevated electrical loads associated with the recreational vehicle use in higher ambient temperatures may cause overheating of the lugs and degrading of the electrical connections.
Consequence SummaryOverheating of the connections could result in a fire.
Corrective SummaryDealers will inspect and replace the transfer switch if necessary free of charge. the safety recall began on december 14, 2010. owners may contact keystone customer service at 1-866-425-4369.
NotesKeystone safety recall no. 10-153.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov .
EQUIPMENT
10V478000KEYSTONE RV COMPANY V (Vehicle)545910/20/2010MFRKEYSTONE RV COMPANY10/05/201010/13/2010
Defect SummaryKeystone is recalling certain model year 2011 recreational vehicles equipped with atwood 35 series range ovens. a potential exists for a small fracture within the line delivering gas to the oven cavity burner. such a fracture may cause propane gas to leak from the line.
Consequence SummaryA propane leak in the presence of an ignition source could result in a fire and/or explosion causing property damage and/or personal injury.
Corrective SummaryDealers will isolate and perform a drop pressure test on the oven supply tube and if the tube leaks it will be replaced free of charge. the safety recall is expected to begin during october 2010. owner may contact keystone customer service at 1-866-425-4369.
NotesKeystone safety recall no. 10-148.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov .
EQUIPMENT - RECREATIONAL VEHICLE
10V587000KEYSTONE RV COMPANY V (Vehicle)4770MFRKEYSTONE RV COMPANY11/17/201011/24/2010
Defect SummaryKeystone is recalling certain recreational vehicles and fifth wheel trailers equipped with 1200-series norcold refrigerators. the population of refrigerators being addressed contains either a sensing algorithm or thermal switch to shut off power to the refrigerator when high temperatures are detected in order to prevent a potential fire. the response times of the sensor algorithm and thermal switch devices to stop power are not sufficient.
Consequence SummaryThe sensing algorithm or thermal switch installed to shut off power to the refrigerator when high temperatures are detected due to a possible hydrogen gas leak may not shut off in sufficient time to prevent a fire.
Corrective SummaryKeystone is working with norcold to identify and notify any affected owners. owners will be instructed to contact norcold dealers to receive the remedy free of charge. please see norcold's defect report 10e-049 for additional information. the recall is expected to begin during november 2010. owners may contact norcold at 1-800-767-9101 or keystone at 866-425-4369.
NotesKeystone safety recall no. 10-150.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov .
EQUIPMENT - RECREATIONAL VEHICLE - LPG LINES AND FITTINGS
11V027000KEYSTONE RV COMPANY V (Vehicle)25802/01/2011MFRKEYSTONE RV COMPANY01/19/201101/25/2011
Defect SummaryKeystone is recalling certain model year 2009-2011, montana big sky and model year 2010-2011, montana fifth wheel trailers. the propane hose for the slide room may contact the tire and may become damaged as a result.
Consequence SummaryA propane leak, in the presence of an ignition source, could result in a fire and/or explosion causing property damage and/or personal injury.
Corrective SummaryDealers will install a metal plate to prevent the propane line from coming into contact with the tire. this service will be performed free of charge. the safety recall began on february 1, 2011. owners may contact keystone customer service at 1-866-425-4369.
NotesKeystone safety recall no. 11-160.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov .
POWER TRAIN - AXLE ASSEMBLY
10V570000KEYSTONE RV COMPANYfrom 09/03/2009 to 09/28/2010V (Vehicle)576MFRKEYSTONE RV COMPANY11/11/201011/18/2010
Defect SummaryKeystone is recalling certain 2010-2011 montana fifth wheel trailers manufactured from september 3, 2009, through september 28, 2010. under certain side load stress conditions the frame exhibits excessive flexing at the area of the center axle spring hangers.
Consequence SummaryThis flexing in extreme circumstances can result in extensive frame damage, leading to an increased risk of property damage and/or vehicle crash.
Corrective SummaryKeystone will install a cross member between the center spring hangers free of charge. the safety recall is expected to begin on or about november 22, 2010. owners may contact keystone customer service at 1-866-425-4369.
NotesKeystone safety recall no. 10-154.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov .
10V413000KEYSTONE RV COMPANYfrom 08/19/2010 to 08/31/2010V (Vehicle)322MFRKEYSTONE RV COMPANY09/16/201009/16/2010
Defect SummaryKeystone is recalling certain 2011 alpine, avalanche, fuzion, laredo, montana, and mountaineer fifth wheel trailers manufactured from august 19, 2010 through september 1, 2010, equipped with dexter axles. on some axles, cracks could appear in the spindle weld.
Consequence SummaryThese cracks can propagate and cause the spindle to detach from the axle tube, resulting in the separation of the wheel end from the vehicle, creating a road hazard that increases the risk of a crash to other vehicles, and compromises the driver's control of the vehicle increasing the risk of a vehicle crash.
Corrective SummaryKeystone will notify owners and dealers will inspect the axle serial number and replace it if it falls within the serial number range. replacement of the axle will be performed free of charge. the safety recall is expected to begin on or about september 23, 2010. owners may contact keystone customer service at 1-866-425-4369.
NotesKeystone's recall campaign number is 10-147.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov .

Consumer Complaints


Fail datemilesoccurencesPurchase date
POWER TRAIN
06/12/20120
 Tl- the contact owns a 2011 keystone montana. the contact stated that while driving 35 mph, she drove over a pot hole and heard a loud noise. the contact merge to the shoulder and noticed that the passenger side axle was damage. the vehicle was taken to the dealer who diagnose that the axle needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure who did not offer any assistance since the vehicle was not included in nhtsa campaign id number: 10v413000 (power train). the vin was not available. the mileage was unknown. pmb
06/12/20120
 Tl- the contact owns a 2011 keystone montana. the contact stated while driving 35 mph when she dropped into a pot whole. she stop on the side of the road and she notice the axle on the right side was twisted. the vehicle was taken to the dealer. the dealer stated they had to replace the axle. the vehicle was not repaired. the manufacturer was contacted and they stated that the vin was not included in the recall(nhtsa campaign id number: 10v413000,component: power train). the mileage was none.jp
TIRES
03/20/20123000
 Tl- the contact owns a 2011 keystone montana fifth wheel trailer with good year marathon tires, size: t235/80 r16. the contact stated that although he had not experienced a failure with the tires, the contact was concerned because of the numerous complaints online regarding the specific tire. the contact spoke with the manufacturer and was told that there was nothing that would be done to correct the tires although, the manufacturer advised the contact that the vehicle had to be driven under 65 mph to ensure that there were no failures. the contact had not experienced a failure. the current mileage was 3,000. kmj
03/20/20123000
 Tl- the contact owns a 2011 keystone montana fifth wheel trailer with good year marathon t235/80 r16 tires. the contact stated the tires have not had a blow out, but they are concerned because of complaints they have found online. the contact spoke with the manufacturer and was told nothing would be done to correct the tires, even though the manufacturer stated that the vehicle had to be driven under 65 mph to make sure there were no failures. rl