Keystone Montana-big Sky 2004
Model Montana-big Sky made in 2004 by Keystone got 5 consumer complains as well as 3 recalls. Consumer complaints with reference, among others things, to tires and wheels. There was one recall concerning equipment .
Model 2004
Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| EQUIPMENT | ||||||||||||||||
| 10V521000 | KEYSTONE RV COMPANY | from 01/05/2001 to 05/28/2004 | V (Vehicle) | 5633 | 01/28/2011 | ODI | KEYSTONE RV COMPANY | 10/27/2010 | 10/28/2010 | |||||||
| Defect Summary | Keystone is recalling certain recreational vehicles equipped with dimplex electraflame, symphony, or optiflame branded electric fireplaces, stoves, and fireplace inserts. the plug in remote control receiver for the fireplace can overheat. | |||||||||||||||
| Consequence Summary | An overheated receiver could cause a fire. | |||||||||||||||
| Corrective Summary | Keystone is working with dimplex and dimplex will provide owners a free replacement plug-in remote control kit. the safety recall began on january 28, 2011. owners may contact dimplex north america customer service at 1-888-346-7539. | |||||||||||||||
| Notes | Keystone safety recall no. 10-151.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov . | |||||||||||||||
| EQUIPMENT - RECREATIONAL VEHICLE | ||||||||||||||||
| 07V134000 | KEYSTONE RV COMPANY | from 04/01/1997 to 12/31/2003 | V (Vehicle) | 122162 | 02/18/2008 | MFR | KEYSTONE RV COMPANY | 03/22/2007 | 03/23/2007 | |||||||
| Defect Summary | Certain fifth wheel and travel trailers equipped with a two-door refrigerator, manufactured by the dometic corporation, may have a defect in certain tubing in the refrigerator which could allow pressurized flammable coolant solution to be released into an area where an ignition source (gas flame) is present. | |||||||||||||||
| Consequence Summary | This could result in a fire. | |||||||||||||||
| Corrective Summary | Keystone rv will be working with dometic in order to repair these refrigerators (please see 06e076). dometic will repair these refrigerators by installing a secondary burner housing and thermal fuses free of charge. dometic has retained stericycle inc. to manage this campaign. stericycle will assist you in locating dealerships or service centers and will provide assistance with scheduling of appointments. owners may contact dometic/stericycle at 1-888-446-5157 or keystone rv at 574-535-2100. | |||||||||||||||
| Notes | Customers may contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty: 1-800-424-9153); or go to http://www.safercar.gov. | |||||||||||||||
| 08V325000 | KEYSTONE RV COMPANY | from 06/01/2003 to 04/30/2007 | V (Vehicle) | 161250 | 09/30/2008 | ODI | KEYSTONE RV COMPANY | 07/17/2008 | 07/17/2008 | |||||||
| Defect Summary | Keystone is recalling 161,250 my 2004-2007 fifth wheel and travel trailers equipped with a two-door refrigerator manufactured by the dometic corporation. the refrigerator may have a defect in the boiler tube. pressurized coolant solution could be released into an area where an ignition source (gas flame) is present. | |||||||||||||||
| Consequence Summary | If this solution is exposed to an ignition source under certain specific circumstances, it can result in a vehicle fire. | |||||||||||||||
| Corrective Summary | Keystone is working with dometic to repair these refrigerators (please see 08e032). dometic will repair these refrigerators by installing a secondary burn housing, a thermal fuse, and a melt fuse free of charge. dometic has retained stericycle inc. to manage this campaign. stericycle will assist the owner in locating dealerships or service centers and will provide assistance with scheduling of appointments. owners may contact dometic/stericycle at 1-888-446-5157 or keystone at 1-866-425-4369. | |||||||||||||||
| Notes | Keystone recall no. 08-111.customers may also contact the national highway traffic safety administration | |||||||||||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| TIRES | |||
| 08/17/2011 | 41100 | 1 | |
| Blown tire on a 2004 keystone montana model 3295rk 5th wheel trailer. tire had a complete loss of tread belt with some trailer damage at tire mileage of 23,100. tire was presented to a bf goodrich dealer with no attempt by the dealer for warranty. later i received a recall on the new replacement tire for tread loss but not on the original tire that failed or remaining 3 original tires. all of the 4 original tires were manufactured prior to the dates included in the recall. failed tire was a bf goodrich lt235/85 r16 120 q lre commercial t/a as radial with dot number anor jd11 4107 or 1008. after numerous calls to bf goodrich they finally agreed to pay for 70% of the cost of the tires on the remaining 3 original tires. the new tire was replaced under the recall. *tr | |||
| 08/17/2011 | 41100 | ||
| Blown tire on a 2004 keystone montana model 3295rk 5th wheel trailer. tire had a complete loss of tread belt with some trailer damage at tire mileage of 23,100. tire was presented to a bf goodrich dealer with no attempt by the dealer for warranty. later i received a recall on the new replacement tire for tread loss but not on the original tire that failed or remaining 3 original tires. all of the 4 original tires were manufactured prior to the dates included in the recall. failed tire was a bf goodrich lt235/85 r16 120 q lre commercial t/a as radial with dot number anor jd11 4107 or 1008. after numerous calls to bf goodrich they finally agreed to pay for 70% of the cost of the tires on the remaining 3 orginal tires. the new tire was replaced under the recall. | |||
| WHEELS | |||
| 09/15/2008 | 19000 | 1 | |
| Failure of two out of four aluminum wheel rims on the unit by cracking in the internal circumference of the rim. cracks were through the rim and allowed air to escape from the tire. the visible portions of the cracks were approximately 1/2 on the outside of the rim and approximately 4 internally. concerns are that loss of air could lead to tire failure or further propagation of the crack could lead to rim failure. *tr | |||