Keystone Springdale 2001
Model Springdale made in 2001 by Keystone got 5 consumer complains as well as 2 recalls. Consumer complaints with reference, among others things, to equipment and structure. There was one recall concerning equipment .
Model 2001
Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| EQUIPMENT - RECREATIONAL VEHICLE | ||||||||||||||||
| 07V134000 | KEYSTONE RV COMPANY | from 04/01/1997 to 12/31/2003 | V (Vehicle) | 122162 | 02/18/2008 | MFR | KEYSTONE RV COMPANY | 03/22/2007 | 03/23/2007 | |||||||
| Defect Summary | Certain fifth wheel and travel trailers equipped with a two-door refrigerator, manufactured by the dometic corporation, may have a defect in certain tubing in the refrigerator which could allow pressurized flammable coolant solution to be released into an area where an ignition source (gas flame) is present. | |||||||||||||||
| Consequence Summary | This could result in a fire. | |||||||||||||||
| Corrective Summary | Keystone rv will be working with dometic in order to repair these refrigerators (please see 06e076). dometic will repair these refrigerators by installing a secondary burner housing and thermal fuses free of charge. dometic has retained stericycle inc. to manage this campaign. stericycle will assist you in locating dealerships or service centers and will provide assistance with scheduling of appointments. owners may contact dometic/stericycle at 1-888-446-5157 or keystone rv at 574-535-2100. | |||||||||||||||
| Notes | Customers may contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty: 1-800-424-9153); or go to http://www.safercar.gov. | |||||||||||||||
| 03V463000 | KEYSTONE RV COMPANY | from 09/01/2000 to 10/31/2000 | V (Vehicle) | 3641 | ODI | KEYSTONE RV COMPANY | 11/12/2003 | 11/20/2003 | ||||||||
| Defect Summary | On certain travel trailers equipped with samsung microwave ovens, these ovens were produced with a defective panel. an electrical short can occur between circuit patterns on the membrane panel, especially overlapped by a jumper or jump wire. this may cause the oven to activate without pressing any key pads. | |||||||||||||||
| Consequence Summary | An electrical short can occur causing the oven to activate without pressing any key pads. this could result in excessive heat, smoke, or possibly a fire. | |||||||||||||||
| Corrective Summary | Samsung will notify customers and repair the panel free of charge. in the meantime, consumers should unplug their microwave, if possible. if the consumer is unable to unplug the microwave, they should leave the door ajar until the panel is replaced. consumers should never use the microwave oven for storage or leave any towels, paper, cloth or other products in the microwave after use. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact samsung at 800-932-3837 or keystone at 574-535-2100. | |||||||||||||||
| Notes | Customers can also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).an electrical short can occur causing the oven to activate without pressing any key pads.this could result in excessive heat, smoke, or possibly a fire. | |||||||||||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| EQUIPMENT - RECREATIONAL VEHICLE | |||
| 11/01/2009 | 0 | 1 | |
| A few days ago i got a call from the rv park where my unit is parked, and was told my unit has burnt to the ground. after doing some research i found the web site showing various recalls relating to dometic refrigerators. i could not locate the tags showing the model and serial number to see if this fire could be related to the recalls. i called the keystone manufacture and they verified my unit serial number fell under the recall. the fire chief investigating the fire stated this was a standard rv fire originating in the refrigerator area (report will be available in a few days). *tr | |||
| 03/03/2008 | 1 | ||
| Tl*the contact owns a 2001 keystone springdale (tag along). the contact received a recall notice regarding the equipment in approximately february of 2008 while the vehicle was in storage. the vehicle was taken out of storage on march 3, 2008. the contact noticed that the coolant unit ruptured and currently needs to be replaced. the manufacturer was notified and stated that they no longer perform the recall repair. recall number 07v134000. updated 05/01/08. | |||
| 12/10/2007 | 0 | 1 | 06/17/2004 |
| Dometic refrigerator year 2001 springdale rv mod # rm 2652 serial # 14200177, failed to keep food cool while we were staying in it. there was a very foul odor. afraid to use this thing again . we were never notified by dealer where we purchased rv (dandy rv birmingham al of a recall or danger to us. we knew nothing about recall on this thing till we found article in the 2008 equus horse magazine march issue. *tr | |||
| 10/15/2006 | 1 | 05/05/2001 | |
| Dometic refrigerator failure: *jb | |||
| STRUCTURE - FRAME AND MEMBERS | |||
| 06/02/2002 | |||
| In fifth wheel slot there was some cracking due to stress, contacted dealer, and dealer was not willing to do anything. | |||
Car dealers selling
| State | City | Zip | Name | Phone |
|---|---|---|---|---|
| AL | BIRMINGHAM | DANDY RV | ||
| TX | CLEBURNE | FUN TIME R.V.SALES |