Kia Motor Sorento 2008
Model Sorento made in 2008 by Kia Motor got 13 consumer complains there are 6 investigations as well as 10 service bulletins. Consumer complaints with reference, among others things, to air bags, electronic stability control and power train. Technical service bulletines regarding electrical system, engine and engine cooling and equipment. The car had one investigation (air bags).
Model 2008
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| ELECTRICAL SYSTEM - SOFTWARE | |||||
| TSB-077 | 09/01/2010 | 10034496 | Kia: provides the procedure to upgrade the engine control module (ecm) on some vehicles which may experience idle irregularity with brake pedal applied/depressed. *pe | 11/19/2010 | |
| TSB-044 | 11/01/2009 | 10033464 | Kia: ecm upgrade with tp sensor replacement-mil on with dtc p2135/p0638. information related to ecm software and tp sensor upgrade on some vehicles with 2.7l engines which may experience a malfunction indicator lamp (mil) illuminated with | 08/18/2010 | |
| TSB-025 | 10/01/2009 | 10032792 | Kia: information related to the transmission control module (tcm) upgrade for certain models. vehicles with 3.3l engine may experience a bumping symptom during engagement of the damper clutch (torque converter lock up clutch), and a bucki | 05/24/2010 | |
| KT-2009042201 | 04/22/2009 | 10030292 | Kia: on some vehicles with 2.7l engines, the ecm software and tp sensor upgrade may experience a malfunction indicator lamp (mil) illuminated with the electronic throttle control (etc) system related dtc p2135 or p0638 or p2a00 or p2a03. | 09/18/2009 | |
| ENGINE AND ENGINE COOLING - ENGINE | |||||
| TSB-077 | 09/01/2010 | 10034496 | Kia: provides the procedure to upgrade the engine control module (ecm) on some vehicles which may experience idle irregularity with brake pedal applied/depressed. *pe | 11/19/2010 | |
| TSB-044 | 11/01/2009 | 10033464 | Kia: ecm upgrade with tp sensor replacement-mil on with dtc p2135/p0638. information related to ecm software and tp sensor upgrade on some vehicles with 2.7l engines which may experience a malfunction indicator lamp (mil) illuminated with | 08/18/2010 | |
| EQUIPMENT - OTHER - LABELS | |||||
| TSB-022 | 05/01/2009 | 10030290 | Kia: load carrying capacity label requirements and instructions to comply with fmvss 110. providing information for the new requirements related to load carrying capacity (lcc) when certain accessories are added to a completed vehicle pri0 | 09/18/2009 | |
| POWER TRAIN - AUTOMATIC TRANSMISSION | |||||
| TSB-021 | 10/01/2009 | 10032617 | Kia motors: some vehicles with a 3.8l engine may experience a bumping symptom during engagement of the damper clutch (torque converter lock up clutch), and a bucking symptom when the damper clutch is fully engaged. *pe | 04/19/2010 | |
| POWER TRAIN - AUTOMATIC TRANSMISSION - CONTROL MODULE (TCM, PCM) | |||||
| TSB-025 | 10/01/2009 | 10032792 | Kia: information related to the transmission control module (tcm) upgrade for certain models. vehicles with 3.3l engine may experience a bumping symptom during engagement of the damper clutch (torque converter lock up clutch), and a bucki | 05/24/2010 | |
| POWER TRAIN - DRIVELINE | |||||
| TSB-021 | 10/01/2009 | 10032617 | Kia motors: some vehicles with a 3.8l engine may experience a bumping symptom during engagement of the damper clutch (torque converter lock up clutch), and a bucking symptom when the damper clutch is fully engaged. *pe | 04/19/2010 | |
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| AIR BAGS | ||||||
| EA09017 | HYUNDAI-KIA AMERICA TECHNICAL CENTER INC | 11/19/2009 | AIR BAG OCS FAILURE | |||
| Kia reports that for vehicles built prior to the software updateof 11/27/2007, the vehicles can improperly classify an adult as achild restraint seat and thus illuminate the airbag offwarning light and suppress the frontal passenger airbag.on may 12, 2009, kia launched a technical service bulletin (sb076) campaign to re-flash all vehicles built prior to the 11/27/2007 production date.kia also believes that occupant movement and out of position seating contributed to the high number of complaints.there was one frontal passenger air bag non-deployment crash that resulted in 1 minor injury of a belted adult passenger occupant as a result of the airbag off warning light being illuminated and thus suppressing the passenger air bag.this engineering analysis is opened to further examine this issue. | ||||||
| PE09034 | HYUNDAI-KIA AMERICA TECHNICAL CENTER INC | 07/17/2009 | 11/30/2009 | AIR BAG OCS | ||
| Kia reports that for vehicles built prior to the software update of 11/27/2007, the vehicles can improperly classify an adult as a child restraint seat and thus illuminate the airbag off warning light and suppress the frontal passenger airbag.on may 12, 2009, kia launched a technical service bulletin (sb076) campaign to re-flash all vehicles built prior to the 11/27/2007 production date.kia also believes that intermittent occupant movement and out of position seating contributed to the high number of complaints.905 of the 947 complaints and 1,014 of the 1,107 warranty claims were associated with the 57,228 vehicles built prior to the 11/27/2007 production date.there was one frontal passenger airbag non-deployment crash that resulted in one minor injury of a belted adult passenger occupant.this preliminary evolution is being upgraded to an engineering analysis (ea09-017) to further assess this issue for all my2007-2008 sorento vehicles built prior to the 11/27/2007 production date. | ||||||
| AIR BAGS - FRONTAL | ||||||
| PE09034 | HYUNDAI-KIA AMERICA TECHNICAL CENTER INC | 07/17/2009 | 11/30/2009 | AIR BAG OCS | ||
| Kia reports that for vehicles built prior to the software update of 11/27/2007, the vehicles can improperly classify an adult as a child restraint seat and thus illuminate the airbag off warning light and suppress the frontal passenger airbag.on may 12, 2009, kia launched a technical service bulletin (sb076) campaign to re-flash all vehicles built prior to the 11/27/2007 production date.kia also believes that intermittent occupant movement and out of position seating contributed to the high number of complaints.905 of the 947 complaints and 1,014 of the 1,107 warranty claims were associated with the 57,228 vehicles built prior to the 11/27/2007 production date.there was one frontal passenger airbag non-deployment crash that resulted in one minor injury of a belted adult passenger occupant.this preliminary evolution is being upgraded to an engineering analysis (ea09-017) to further assess this issue for all my2007-2008 sorento vehicles built prior to the 11/27/2007 production date. | ||||||
| EA09017 | HYUNDAI-KIA AMERICA TECHNICAL CENTER INC | 11/19/2009 | AIR BAG OCS FAILURE | |||
| Kia reports that for vehicles built prior to the software updateof 11/27/2007, the vehicles can improperly classify an adult as achild restraint seat and thus illuminate the airbag offwarning light and suppress the frontal passenger airbag.on may 12, 2009, kia launched a technical service bulletin (sb076) campaign to re-flash all vehicles built prior to the 11/27/2007 production date.kia also believes that occupant movement and out of position seating contributed to the high number of complaints.there was one frontal passenger air bag non-deployment crash that resulted in 1 minor injury of a belted adult passenger occupant as a result of the airbag off warning light being illuminated and thus suppressing the passenger air bag.this engineering analysis is opened to further examine this issue. | ||||||
| AIR BAGS - FRONTAL - SENSOR/CONTROL MODULE | ||||||
| PE09034 | HYUNDAI-KIA AMERICA TECHNICAL CENTER INC | 07/17/2009 | 11/30/2009 | AIR BAG OCS | ||
| Kia reports that for vehicles built prior to the software update of 11/27/2007, the vehicles can improperly classify an adult as a child restraint seat and thus illuminate the airbag off warning light and suppress the frontal passenger airbag.on may 12, 2009, kia launched a technical service bulletin (sb076) campaign to re-flash all vehicles built prior to the 11/27/2007 production date.kia also believes that intermittent occupant movement and out of position seating contributed to the high number of complaints.905 of the 947 complaints and 1,014 of the 1,107 warranty claims were associated with the 57,228 vehicles built prior to the 11/27/2007 production date.there was one frontal passenger airbag non-deployment crash that resulted in one minor injury of a belted adult passenger occupant.this preliminary evolution is being upgraded to an engineering analysis (ea09-017) to further assess this issue for all my2007-2008 sorento vehicles built prior to the 11/27/2007 production date. | ||||||
| EA09017 | HYUNDAI-KIA AMERICA TECHNICAL CENTER INC | 11/19/2009 | AIR BAG OCS FAILURE | |||
| Kia reports that for vehicles built prior to the software updateof 11/27/2007, the vehicles can improperly classify an adult as achild restraint seat and thus illuminate the airbag offwarning light and suppress the frontal passenger airbag.on may 12, 2009, kia launched a technical service bulletin (sb076) campaign to re-flash all vehicles built prior to the 11/27/2007 production date.kia also believes that occupant movement and out of position seating contributed to the high number of complaints.there was one frontal passenger air bag non-deployment crash that resulted in 1 minor injury of a belted adult passenger occupant as a result of the airbag off warning light being illuminated and thus suppressing the passenger air bag.this engineering analysis is opened to further examine this issue. | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| AIR BAGS | |||
| 04/16/2008 | 15557 | 1 | 03/29/2008 |
| Tl*the contact owns a 2008 kia sorento. the contact noticed that the air bag warning light was illuminated on the instrument control panel, which indicated that the passenger side air bag was inoperative. a representative from the dealer stated that they could not remedy the failure because the parts were unavailable for the software. they would also have to wait for a subject matter expert to repair the vehicle. the contact called the manufacturer and they stated that they were waiting for a response. the failure and current mileages were 15,557. updated 06/25/08 *bf the consumer stated the passenger side air bag sensor was repaired. updated 06/25/08. *jb | |||
| 11/28/2007 | 2 | ||
| 2008 kia sorento faulty passenger airbag. consumer states that the airbag works intermittently. consumer states that it does not work when his father is in the vehicle. *kb the wiring connection was loose and the sensor was reset on the first visit. the second time, the dealer stated they would have to order a cushion to replace the passenger side seat because the sensor was in the cushion. *jb | |||
| AIR BAGS - FRONTAL | |||
| 07/01/2008 | 50 | 1 | |
| Just purchased a brand new 2008 kia sorento. the passenger side air bag only activates 50% of the time when a passenger is in the seat. took vehicle to dealer and dealer could not replicate the problem. returned vehicle to dealer a 2nd time with a passenger seated in the seat and the air bag was not activated. the service manager actually witnessed a 150lb passenger properly seated in the seat and the air bag was not activated. they kept the vehicle 5 additional days. they ran diagnostics and contacted kia. kia would not authorize a repair since all the diagnostics passed even though the service manager personally witnessed it not working. the dealer states that kia refuses to acknowledge a known problem with the passenger seat air bag sensor. *tr | |||
| 06/13/2008 | 200 | ||
| Tl*the contact owns a 2008 kia sorento. while driving at any speed, the passenger side air bag light would remain illuminated regardless if a passenger was seating in the seat. the vehicle has been diagnosed by the dealer on three different occasions, but the failure still occurs. the current mileage was 871 and failure mileage was 200. | |||
| 01/04/2008 | 100 | 500 | 12/28/2007 |
| Tl*the contact owns a 2008 kia sorento. while driving 35 mph, the contact experienced automatic transmission failure and took the vehicle to the dealer. the dealer offered no assistance, so the contact took the vehicle to another dealer on january 21, 2008. two mechanics test drove the vehicle and acknowledged the failure; however, they needed to order the codes to make the repair. as of february 22, 2008, the dealer has yet to call the contact to schedule the repair work. the dealer informed her that the vehicle had to get used to the way she drove and that there was no failure. the contact also stated that there was an issue with the passenger side air bag. the dealer informed her that she had to sit in the vehicle a certain way. the contact stated that no matter how she sits, the light remains illuminated. the powertrain was unknown. the current mileage was 4,020 and failure mileage was 100. | |||
| AIR BAGS - FRONTAL - SENSOR/CONTROL MODULE | |||
| 04/16/2008 | 15557 | 1 | 03/29/2008 |
| Tl*the contact owns a 2008 kia sorento. the contact noticed that the air bag warning light was illuminated on the instrument control panel, which indicated that the passenger side air bag was inoperative. a representative from the dealer stated that they could not remedy the failure because the parts were unavailable for the software. they would also have to wait for a subject matter expert to repair the vehicle. the contact called the manufacturer and they stated that they were waiting for a response. the failure and current mileages were 15,557. updated 06/25/08 *bf the consumer stated the passenger side air bag sensor was repaired. updated 06/25/08. *jb | |||
| 10/12/2007 | 600 | 5 | 10/12/2007 |
| Tl*the contact owns a 2008 kia sorento. while driving 45 mph, the passenger side air bag light remained illuminated, which indicated that the air bag would not deploy. the dealer stated that the air bag sensor failed. as of november 7, 2007, the dealer had not repaired the vehicle. the vin was unknown. the current and failure mileages were 600. updated 01/09/08. *lj the consumer stated the incident has happened several times even on the way home from church recently. updated 12/12/07 *tr | |||
| ELECTRONIC STABILITY CONTROL | |||
| 08/08/2011 | |||
| Bought the car in december of 2008. problems began with the esc off light and check engine about a year later. multiple parts were supposedly fixed and replaced but the lights kept coming on, each time loosing all acceleration sometimes on the highway! a few days ago, driving up a hill, both lights are on, my car stalls out, steering locks and starts rolling down the hill, luckily in a quiet, slow traffic neighborhood. after that my car won't even start. had to get it towed to the dealership. they have since called corporate... we will see what that does | |||
| POWER TRAIN - AUTOMATIC TRANSMISSION | |||
| 01/04/2008 | 100 | 500 | 12/28/2007 |
| Tl*the contact owns a 2008 kia sorento. while driving 35 mph, the contact experienced automatic transmission failure and took the vehicle to the dealer. the dealer offered no assistance, so the contact took the vehicle to another dealer on january 21, 2008. two mechanics test drove the vehicle and acknowledged the failure; however, they needed to order the codes to make the repair. as of february 22, 2008, the dealer has yet to call the contact to schedule the repair work. the dealer informed her that the vehicle had to get used to the way she drove and that there was no failure. the contact also stated that there was an issue with the passenger side air bag. the dealer informed her that she had to sit in the vehicle a certain way. the contact stated that no matter how she sits, the light remains illuminated. the powertrain was unknown. the current mileage was 4,020 and failure mileage was 100. | |||
| SERVICE BRAKES, HYDRAULIC | |||
| 04/05/2008 | 1620 | 1 | 04/02/2008 |
| Tl*the contact owns a 2008 kia sorento. while driving at any speed, the brakes squeak when the pedal is depressed. the squeaking sound is gradually becoming louder. the vehicle has been taken to the dealer for this issue four or five times, but they cannot find any failures. while idling at a traffic light, the vehicle does not move when the accelerator pedal is depressed. the tires just spin and then the vehicle finally moves. the contact is afraid that the vehicle will be rear ended. the failure mileage was 1,620. updated 10/20/08. *lj | |||
Car dealers selling
| State | City | Zip | Name | Phone |
|---|---|---|---|---|
| FL | MERRITT ISLAND | 32952 | BOB DANCE KIA | 3214528282 |
| IN | INDIANAPOLIS | 46240 | BUTLER HYUNDAI KIA | 317-848-6690 |
| WA | TACOMA | CAR PROS | 253-671-2400 |