Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
EQUIPMENT - OTHER - LABELS
TSB-02205/01/200910030290Kia: load carrying capacity label requirements and instructions to comply with fmvss 110. providing information for the new requirements related to load carrying capacity (lcc) when certain accessories are added to a completed vehicle pri009/18/2009
EQUIPMENT - OTHER - OWNERS/SERVICE/OTHER MANUAL
TSB-05401/01/201010033669Kia: service action: crash pad center tray damper pad (sa027). provides information relating to some vehicles that may experience a condition where the center tray may not open at low outdoor air temperature below 37%f (3%c). *pe09/03/2010

Consumer Complaints


Fail datemilesoccurencesPurchase date
EQUIPMENT
01/15/20116500
 While driving on i-95 in south florida i had a difficult time getting my 2010 kia soul to stop during a panic stop situation. i am over 210 lbs. and had to put every ounce of strength i have to get the car to stop. i am 63 and have been driving since 15 and never had a car react like this kia. it has 4-wheel disc brakes. if debbie was driving we would have ended up on the rear deck of the car in front of us. debbie is small and would not been able to push as hard as i did. i took the car to the dealer and they could not find anything wrong. i would like to make you aware of this problem (braking issues) because i certainly need a car which will stop on command. i talked to a young girl here in nashua who owns a 2011 kia and she told me she thought there was something wrong with her brakes also. it is very scary when a car won't stop like it should. thank you for listening to my complaint.
05/01/2009
 All interior doors are nicked and scratched especially the front doors. the interior of my car looks like a ten year old car and this is a 2010 soul. called kia many times and they just continue to tell me they are working on it. i have had my car for a year and a half already! i want the panels replaced with a higher quality product. also have noticed when i drive on rough road or hit bumps or holes the car seems to loose control a bit. like it skips across the road and i can't stop it. i can't seem to steer it for that brief second. p
04/24/2009250
 I have 2010 kia soul that i bought in april 2009. the problem is that in the interior is is very easily damaged. the interior plastic is of low enough quality that when getting in and out of the car one's fingernails can cause a scratch. i take care of all my vehicles and amor all the interiors regularly, but even though the interior looks like a 20 year old car. i already contacted kia 8 months ago and they told me i would hear back from them with a solution for the first run sould interior problem in q1 2010. i have contacted them many times since then and all i have gotten back is that they have recived my complaint and are working on a fix.
06/18/2010
 The inside door panels on both sides of the car are full of scratches. the plastic panels scratch too easily even with extra careful use, the panels look like they are 10 years old.