Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| UNKNOWN OR OTHER | |||
| 07/01/2011 | |||
| Shattered hatchback glass. i was just getting in my2010 kia soul after work. i opened driver side , sat in, as i closed driver door the hatchback glass simply shattered and fell apart. i was in total shock . | |||
| 02/03/2010 | 2200 | ||
| I purchased a 2010 kia soul ! on 12/31/2009 and within 2 months i noticed 10 -12 paint chips on the front and hood of the car. ii drive in a city that only see some snow and some salted. salted roads should of not caused this much paint chipping. i added a paint protection film to the front of the car at a cost of $587 to protect my investment. later i learned that this is a problem with this model. contacted kia consumer affairs about the issue to and asked to register the compliant, they stated they have never heard of the issue. i asked them to help over the cost of the protection system, they stated they would only do that if the dealer installed it, which my was not. i would like to see that the paint issue is corrected and conpensated for the cost i spent on the protection film. | |||
| 02/01/2010 | 2200 | ||
| I purchase a 2010 kia soul ! on 12/31/2009. soon after i notices how easily the pillars and parts of the door panel became scratched and nicked but the seat beat. report it to kia usa and was issued a kia consumer # k1695129 and was informed that a fix would be coming in april then in june. i have heard nothing from kia since. the plastic is very soft and can even be damaged by a finger nail. i would like this sub-standard plastic to be replaced. | |||
| 02/03/2010 | 2200 | ||
| I purchased a 2010 kia soul ! on 12/31/2009 and within 2 months i noticed 10 -12 paint chips on the front and hood of the car. ii drive in a city that only see some snow and some salted. salted roads should of not caused this much paint chipping. i added a paint protection film to the front of the car at a cost of $587 to protect my investment. later i learned that this is a problem with this model. contacted kia consumer affairs about the issue to and asked to register the compliant, they stated they have never heard of the issue. i asked them to help over the cost of the protection system, they stated they would only do that if the dealer installed it, which my was not. i would like to see that the paint issue is corrected and conpensated for the cost i spent on the protection film. | |||
| 02/01/2010 | 2200 | ||
| I purchase a 2010 kia soul ! on 12/31/2009. soon after i notices how easily the pillars and parts of the door panel became scratched and nicked but the seat beat. report it to kia usa and was issued a kia consumer # k1695129 and was informed that a fix would be coming in april then in june. i have heard nothing from kia since. the plastic is very soft and can even be damaged by a finger nail. i would like this sub-standard plastic to be replaced. | |||
| 02/03/2010 | 2200 | ||
| I purchased a 2010 kia soul ! on 12/31/2009 and within 2 months i noticed 10 -12 paint chips on the front and hood of the car. ii drive in a city that only see some snow and some salted. salted roads should of not caused this much paint chipping. i added a paint protection film to the front of the car at a cost of $587 to protect my investment. later i learned that this is a problem with this model. contacted kia consumer affairs about the issue to and asked to register the compliant, they stated they have never heard of the issue. i asked them to help over the cost of the protection system, they stated they would only do that if the dealer installed it, which my was not. i would like to see that the paint issue is corrected and conpensated for the cost i spent on the protection film. | |||
| 02/01/2010 | 2200 | ||
| I purchase a 2010 kia soul ! on 12/31/2009. soon after i notices how easily the pillars and parts of the door panel became scratched and nicked but the seat beat. report it to kia usa and was issued a kia consumer # k1695129 and was informed that a fix would be coming in april then in june. i have heard nothing from kia since. the plastic is very soft and can even be damaged by a finger nail. i would like this sub-standard plastic to be replaced. | |||
| 02/03/2010 | 2200 | ||
| I purchased a 2010 kia soul ! on 12/31/2009 and within 2 months i noticed 10 -12 paint chips on the front and hood of the car. ii drive in a city that only see some snow and some salted. salted roads should of not caused this much paint chipping. i added a paint protection film to the front of the car at a cost of $587 to protect my investment. later i learned that this is a problem with this model. contacted kia consumer affairs about the issue to and asked to register the compliant, they stated they have never heard of the issue. i asked them to help over the cost of the protection system, they stated they would only do that if the dealer installed it, which my was not. i would like to see that the paint issue is corrected and conpensated for the cost i spent on the protection film. | |||
| 02/01/2010 | 2200 | ||
| I purchase a 2010 kia soul ! on 12/31/2009. soon after i notices how easily the pillars and parts of the door panel became scratched and nicked but the seat beat. report it to kia usa and was issued a kia consumer # k1695129 and was informed that a fix would be coming in april then in june. i have heard nothing from kia since. the plastic is very soft and can even be damaged by a finger nail. i would like this sub-standard plastic to be replaced. | |||
| 12/28/2009 | 500 | ||
| I have a 2010 kia soul that the interior door panels scratch very easily. primary issue come about as a result of the seat belt striking the door as it retracts. | |||