Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| VEHICLE SPEED CONTROL | |||
| 02/01/2011 | 10805 | ||
| Factory cruise control was in use at approximately 45 mph. when the brake was applied, the cruise control did not disengage. instead the engine raced in an attempt to maintain the car speed at 45 mph. i tested the cruise control the next day 2 times at different speeds and each time the cruise control would not disengage with application of the brake. it did disengage each time when the cruise control on/off switch was depressed. the cruise control has worked without any problems prior to this. | |||
| 11/13/2010 | 4100 | ||
| Tl-the contact owns a 2010 kia soul. while driving approximately 5 mph the vehicle surged forward until she applied the brakes. the vehicle was taken to an authorized dealer where they were unable to diagnose the failure. the vehicle was not repaired. this failure has occurred intermittently in the past. the failure and current mileages were 4,100. sm. | |||
| 03/17/2009 | 4 | ||
| 2010 kia soul 5 door wagon 2.0 l mt 5 speed transmission the car over revs between shifts and has a soft brake pedal that goes to the floor and as your brake pedal goes down at stops your foot touches the foot feed and causes the car to revs up while stopping. i have made many visits to kia in lake manawa kia in council bluffs, ia and kia of grand island, ne. i have talked to 2 kia service reps and they say that?s just how the car is and they can't do anything with it. i took them to bbb arbitration court for a vehicle buy back and they said they would fix the problem but only fixed one the roof damage from assembly and one recall on master cylinder. the car still over revs and at stops signs they have never been able to fix it. the brakes worry me and the car is slightly dangerous. i think kia should replace my car or fix it or being the 5 speeds have these bugs yet in the 2010 models they should get me into a automatic that doesn't have this problem. i have had this problem since i bought the car on march 17, 2009. i called them within a week of getting the car and they said they would fix it when i came in for my first oil change and they said the service rep would look at it. but the rep could come in for 3 month due to an accident he was in. when he was in he said that?s the way the cars were but i didn't buy that because the car is unsafe and i have been a mechanic for over 50 yrs and i know this isn't how a car should perform. also the car was so new i didn't also buy that?s how they perform he did say he doesn't even have a shop manual for it yet. previously i had recommend a kia to my son and he went to witchita,ks kia and they told him you don't want a kia soul 5 speed because they over rev between shifts. i also recommended kia to my daughter and brother-in law and they bought automatic transmission cars and they have no problems with over revs. after this i will never recommend kia to anyone else after my problems with kia service.*cw | |||