Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| VISIBILITY - REAR WINDOW WIPER/WASHER | |||||
| TSB-053 | 01/01/2010 | 10033674 | Kia: service action-rear wiper squeal noise repair (sa026). provides information relating to some vehicles that may experience a rear wiper squeal noise when operating. this concern is due to insufficient grease inside the rear wiper moto | 09/03/2010 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| VISIBILITY | |||
| 03/01/2011 | 2332 | ||
| I was returning from a trip when i got a small rock chip. i had it filled and everythinng seemed fine. this morning, when i drove to work, my windshield was fine, but this afternoon, there was an l shaped crack in the bottom middle of my windshield. i am finding that this windshield cracks and chips with great ease. at this point, that crack cannot be filled, the windshield needs to be replaced. | |||
| 07/01/2010 | 5000 | ||
| Tl- the contact owns a 2010 kia soul. the windshield was hit by a small rock causing extensive damage to the glass. the vehicle was taken to the glass shop advised the windshield will crack again; the glass had to be replaced with a stronger glass. the vehicle was not repaired. the manufacturer was contacted they will have an engineer examined the glass. the failure mileage was 5,000 and the current mileage was 10, 813. li | |||
| 03/18/2010 | 8000 | ||
| Windshield cracked at base of window covered by the wiper not where a rock could access it. the crack has since spread across the entire surface of the window. this happened in march of 2010 after having the car for 4 months. i am unwilling to fix due to the other complaints. this should be recalled and replaced with american glass that is not so soft. | |||
| 11/14/2010 | 3500 | ||
| Rock barely taps windshield causing damage | |||
| 12/05/2009 | 4800 | 1 | |
| I have had my kia soul since may 2009. i have experienced chips in the glass and paint as well as scratches to the glass from a plastic ice scraper ai have used on 3 other vehicles without issue. i do not use ice scrapers often here in texas, but this is the first time i have had windows scratched by a plastic utensil designed for the task i was performing. i think the windows are made of a hybrid compound that is not fully glass to be so easily chipped and scratched. it reminds me of the polycarbonate used in the glasses i wear. they are scratch resistant, but when push comes to shove i will have scratches from the most benign occurrences. i believe the glass in this vehicle will be a hazard over the long term by creating issues with viewing the road. the scratches catch the light and cause star effect lighting right in the portion of the windshield in front of the driver. this car has less than 5000 miles. *tr | |||
| 10/27/2009 | 5000 | 1 | |
| Factory installed windshield chips and cracks from the edge easily and often. i had the first window replaced at about 5,000 miles and that window was a genuine kia window installed and now it has two small chips and a crack from the edge of the glass and one big chip at 8,000 miles. i have not changed my driving and have never occurred this many window defects. i believe the window to be not properly annealed or treated in the furnace or it is just too thin. *tr | |||
| 08/04/2009 | 1000 | 1 | |
| 2010 kia soul windshield has broken three times since we bought it 4 months ago. yes, caused by small rocks from the road. the first two times we paid over $50.00 to have the cracks blown. then a few weeks later a rock hits again this time the small rock has created a massive crack and will need to be replaced.i cant afford to replace but if i did isn't it going to happen again? i've been driving a long time and i have had to repair a windshield one time. now in the span of 4 months its been 3 times. *tr | |||