Consumer Complaints


Fail datemilesoccurencesPurchase date
EQUIPMENT
09/27/201050000
 The front frame and many components of my 2001 kia optima have completely rusted out. it currently has 50000 miles on it and has had many problems since i purchased it. check engine light is pretty much on every day. i was told it was something to do with the gas cap, although that never really came up as the reason, there was more than that- resulting in multiple repairs. the o2 sensor has gone twice, the brakes have corroded so badly my repairman had to hit them off to remove them. i had to replace all of the brake lines since they all rusted out. the airbag light goes on and stays on and noone can figure out why. the silver trim on the back window has fallen off. the paint comes off in random places making weird spots of primer show. the transmission has almost caused an accident numerous times because the car would not accelerate from a stop. speed sensor was replaced twice. the same headlight goes out almost monthly and is almost impossible to put in and find in stores. door locks will lock and unlock on their own, locking me in or out of the car. the windows have very weak motors that barely roll up or down. this is a car i bought from a dealership and am still making payments on it. i have taken excellent care of it. i have brought it in for regular service and have spent more than the car is worth on repairs while still making car payments and keeping full coverage insurance. i am very upset because the frame has rotted out and i was told to junk the vehicle by bill dodge kia service and then again by the gentleman doing my state inspection today. kia states there is no recall currently on my vin #. i find that difficult to understand. i believe this vehicle should be replaced or all the parts that have corroded should be completely replaced free of charge by kia motor co.
03/16/2006140001
 Since purchasing my 2001 kia optima, i have had nothing but difficulty. i purchased an extended warranty at the dealership i purchased it from in case i needed repairs. i got my money's worth. but the problems i had are common problems with the vehicle, locks not working, windows not rolling up, paint peeling off, transmission problems, check engine light constantly on, decreased acceleration, heat surges when gas pedal released and pressed and the list goes on. it is not hard to find other kia owners with the same problems. the repair that bothers me the most is the complete transmission it needs. there is 41,000 miles on the vehicle. common problems that are widely known and should be repaired at an authorized dealer at kia motor company's expense. *tr
01/29/200311/19/2001
 I have took my car in numerous time for the squeking brakes. also, the thermostat has been replaced for the 4th time. i have had my car since nov of 2001. since then i have had it in the dealer ship about 10 times. i have taken it to 2 different dealers. the brakes they just blow out and say it is mettalic dust. that i need to clear them out when the car is washed. the squeak still comes back. they have also told me it is the humidity doing this. the thermostat has been replaced for the 4th time today. also, i have had problems with my locks and enigne light coming on all the time. i have had problems with the air bag light also. the car has been nothing but problems. i have notified the kia consumer customer services no help at all. my complaints go back about 1 yr. it all started in jan of 2002
EQUIPMENT - ELECTRICAL
03/15/20030
 I don't have the exact dates of these repairs as my car is at the dealership right now being looked at again and i am going to get a history when i pick up the car, here are the issues i've had since spring/summer of last year. we have lost time, money, wages and possible employment because of these problems! 1. air conditioner seemed very cool, but not cold. checked two or three times, each time service dept. said it was fine. 2. car died and wouldn't restart without a jump 3 times. called towing twice. service could not "recreate the problem." third time they replaced the battery. seemed to fix the problem temporarily. fourth time (current) car had to have the headlights replaced once a month, windshield wipers, door locks locked and unlocked on their own when entering/exiting the car, windows rolled up/down slowly, blower on air went up and down with engine speed, lights behind console go out and come on periodically, clock loses time, headlights dim when using power, radio flashes on and off. today total system failure, all electrical systems went down while driving. towed car to dealership. have to pay out of pocket rental fees. still waiting on result. 3. loud rattling underneath car periodically. 4. whistling in engine 5. check engine light came on periodically. 6. antenna broke and then fell off. 7. suspension very poor. 8. when purchasing car, dealer stated air bag recall had been fixed on car. when looking online, found another recall on the car, called kia and they said the air bag repair had not been made. i've only had this car for 17 months and have had nothing but problems. currently in contact with lemon law laywers in indiana to get total refund for car. only physical problem right driver door panel from small non-fault accident, no internal damage.
EQUIPMENT - ELECTRICAL - AIR CONDITIONER
08/03/2006870001004/02/2005
 When i first brought the car and drove it, the lights became dim in the inside and the headlights. the radio turned off and on, took it to dealer 4-5 times for problem and they could find nothing wrong. the car doesn't pick up spend when going over hills not even little ones. the gas needle does not read full even when the tank is practically overflowing with gas. reading a full tank of gas happens every once in a while. check engine light comes on . have taken to shop and was told that my spend sensor is going out and that is why the car is going from 1st to 3rd gear and skips 2nd altogether i've only had the car for one year the warrinty is gone and i was never offered the extended warrinty and really didn't think of it since the car was only 4 yr old. back brakes have also gone out at least i think so they started grinding with no warning 2 days ago i'm going to have them checked this weekend. air (never used befoe this summer)doesn't get cold like it should. door lock making a crazy sound on drivers side, believe the motor is going out on power locks they also tend to not want to unlock sometimes. atenna broke.air bag light came on and won't turn off. also how can i find out if any recall items have been fixed on my car or not or if they still need to be replaced. *jb
06/01/20013
 Vehicle transmission slips while driving.*mr the air condition, auto check light and automatic door locks do not remain unlocked trapping the driver.*ts *jb
201/01/2001
 A/c condensation build up on the inside of car had at dealer 2 times before they fixed .#2 replaced right headlight 4 times in1 1/2 yr no finger on bulbe! #3 after sitting over night on first start up transmission will not move at first #4 gas gauge from day 1 wouldn't read full after 3 trip to shop they fixed it
05/01/200204/01/2002
 A/c system takes 15 minutes to start blowing cold air and even then air is not as cold as it should be. i haven taken to two kia dealerships and both of them say they can find nothing wrong.*ak