Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SERVICE BRAKES, AIR - ANTILOCK | |||
| 01/29/2003 | 11/19/2001 | ||
| I have took my car in numerous time for the squeking brakes. also, the thermostat has been replaced for the 4th time. i have had my car since nov of 2001. since then i have had it in the dealer ship about 10 times. i have taken it to 2 different dealers. the brakes they just blow out and say it is mettalic dust. that i need to clear them out when the car is washed. the squeak still comes back. they have also told me it is the humidity doing this. the thermostat has been replaced for the 4th time today. also, i have had problems with my locks and enigne light coming on all the time. i have had problems with the air bag light also. the car has been nothing but problems. i have notified the kia consumer customer services no help at all. my complaints go back about 1 yr. it all started in jan of 2002 | |||
| SERVICE BRAKES, HYDRAULIC | |||
| 03/16/2006 | 14000 | 1 | |
| Since purchasing my 2001 kia optima, i have had nothing but difficulty. i purchased an extended warranty at the dealership i purchased it from in case i needed repairs. i got my money's worth. but the problems i had are common problems with the vehicle, locks not working, windows not rolling up, paint peeling off, transmission problems, check engine light constantly on, decreased acceleration, heat surges when gas pedal released and pressed and the list goes on. it is not hard to find other kia owners with the same problems. the repair that bothers me the most is the complete transmission it needs. there is 41,000 miles on the vehicle. common problems that are widely known and should be repaired at an authorized dealer at kia motor company's expense. *tr | |||
| 08/03/2006 | 87000 | 10 | 04/02/2005 |
| When i first brought the car and drove it, the lights became dim in the inside and the headlights. the radio turned off and on, took it to dealer 4-5 times for problem and they could find nothing wrong. the car doesn't pick up spend when going over hills not even little ones. the gas needle does not read full even when the tank is practically overflowing with gas. reading a full tank of gas happens every once in a while. check engine light comes on . have taken to shop and was told that my spend sensor is going out and that is why the car is going from 1st to 3rd gear and skips 2nd altogether i've only had the car for one year the warrinty is gone and i was never offered the extended warrinty and really didn't think of it since the car was only 4 yr old. back brakes have also gone out at least i think so they started grinding with no warning 2 days ago i'm going to have them checked this weekend. air (never used befoe this summer)doesn't get cold like it should. door lock making a crazy sound on drivers side, believe the motor is going out on power locks they also tend to not want to unlock sometimes. atenna broke.air bag light came on and won't turn off. also how can i find out if any recall items have been fixed on my car or not or if they still need to be replaced. *jb | |||
| 03/15/2003 | 0 | ||
| I don't have the exact dates of these repairs as my car is at the dealership right now being looked at again and i am going to get a history when i pick up the car, here are the issues i've had since spring/summer of last year. we have lost time, money, wages and possible employment because of these problems! 1. air conditioner seemed very cool, but not cold. checked two or three times, each time service dept. said it was fine. 2. car died and wouldn't restart without a jump 3 times. called towing twice. service could not "recreate the problem." third time they replaced the battery. seemed to fix the problem temporarily. fourth time (current) car had to have the headlights replaced once a month, windshield wipers, door locks locked and unlocked on their own when entering/exiting the car, windows rolled up/down slowly, blower on air went up and down with engine speed, lights behind console go out and come on periodically, clock loses time, headlights dim when using power, radio flashes on and off. today total system failure, all electrical systems went down while driving. towed car to dealership. have to pay out of pocket rental fees. still waiting on result. 3. loud rattling underneath car periodically. 4. whistling in engine 5. check engine light came on periodically. 6. antenna broke and then fell off. 7. suspension very poor. 8. when purchasing car, dealer stated air bag recall had been fixed on car. when looking online, found another recall on the car, called kia and they said the air bag repair had not been made. i've only had this car for 17 months and have had nothing but problems. currently in contact with lemon law laywers in indiana to get total refund for car. only physical problem right driver door panel from small non-fault accident, no internal damage. | |||
| 05/01/2002 | 4000 | 0 | 12/08/2001 |
| I've taken my 2001 kia optima into the shop going at least 6 times. my brakes are a problem. they squeak and my front end vibrates. the dealer, galeana kia, says there's nothing wrong with the car, just brake dust. they've tried to fix it, but the problem comes back. kia gave me 500 dollars (customer satisfaction money) and they said they'd fix the problem. i took the money, but the problem continues. don't know what to do. bought car with 18 miles on it... and started having problems right away. car now has 20 thousand miles. *nlm | |||
| 08/15/2002 | 15000 | 1 | 09/01/2001 |
| When the brakes are applied, the rear brakes have been squealing like nothing i have ever heard. brakes were checked out at a local brake shop and recommended replacement of the rear brakes. at that time the car only had 15,000 miles on it. it now has 29,000 miles on it and the noise is even louder. i contacted the dealer and they said if there isn't anything wrong with the brakes i would have to pay for the brake check and the replacement of the rear brakes. brakes don't normally go bad that fast unless something is wrong!! *jb | |||
| 09/17/2002 | 1 | ||
| While driving the vehicle and applied the brakes, the pedal goes to floor resulting in extended stopping. dealer replaced the brakes. consumer states the problem still reoccurring. | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS | |||
| 06/01/2002 | |||
| While applying brakes there is a loud squeaking noise coming from wheels. dealership is aware of problem.*aki | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC | |||
| 10/15/2001 | |||
| Ongoing problem with premature wear of front brake rotors and pads, causeing problem with pulsating and vibration when brakes are applied. dealer has made repairs; however, problem has reoccurred. feel free to provide any further information.*ak | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC - PADS | |||
| 10/18/2007 | 8900 | 6 | 10/15/2007 |
| Purchased oct,15,07. within 3 day we had it up to dealer were purchases 1) for windows not going up or down all the time. 2) light on radio and heater do not work. 3) the car had no power and would go from 1st gear to 3rd gear and would stay that way until car turned off. 4)had to replace speed shift sensor. 5) brakes. got looked in car several times and could not get out. sometimes they work most of the time they don't. 6). antenna broke off for no reason. went out on day barely touched it and it feel off. 7) on feb 9th car would not start for 4 days for no reason had towed from own house to garage were they know believe it has a cracked head or blown head gasket. this car only has 89,000 miles and should not have all these problems already. there needs to be something done i have a 3yr old and a 7 yr old. i fear for there lives and mine. . i don't even want this car anymore and have had it for only 4 months. please help if u have any advice. don't buy a kia. also this car came with a 90 day warranty from harry's auto sales and they kept telling me for 3 month there was nothing wrong and only would reset computer until i took it to another garage and they found out differt. they told us head gasket. harry said noooooo. when warranty ran out then they informed me i need a head gasket. they said i would have to pay for it cause warranty out. that sounds like a lemon. please help me find legal advice. *tr | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC - ROTOR | |||
| 10/20/2002 | 0 | 03/17/2002 | |
| I have had a ongoing problem with the premature wearing of the front brake pads. this problem causes vibrating and pulsation when applying pressure to the brakes.the first time i took it into the dealer, they looked at it and told me that nothing was wrong. when i brought the car home, my husband was not happy with the response i received and we brought it back a second time. the replaced the rotors but charged me a $35.00 fee. it has been approximately 4 months and the same problem is beginning to happen again. i purchased my car brand new and it is less than 2 years old with 19900 miles. | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DRUM | |||
| 06/22/2005 | 69353 | 1 | 02/11/2005 |
| Dt: consumer purchased vehicle in february , 2005 and the brakes squealed when vehicle was bought. consumer took vehicle to dealer and had some repair done, including the front brakes. however rear brakes squealed. dealer cleaned rear brakes and adjusted them twice. on last trip to dealer he stated that there was nothing they could do, and consumer would just have to deal with the squeal. dealer said that there was a technical service bulletin on the rear brake problem, and dealer stated they could put new backing on brakes for $269, but this may not fix problem.*ak | |||