Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
ENGINE AND ENGINE COOLING - ENGINE
TSB-06805/01/201010034246Kia: intermittent mil on with no fault code stored; information about dtc p1330. provides information relating to certain vehicles. in affected vehicles an intermittent short to ground in a circuit only intended for testing purposes may c10/29/2010
TSB-04411/01/200910033464Kia: ecm upgrade with tp sensor replacement-mil on with dtc p2135/p0638. information related to ecm software and tp sensor upgrade on some vehicles with 2.7l engines which may experience a malfunction indicator lamp (mil) illuminated with08/18/2010
03811/01/200710023626This bulletin provides information relating to an engine hesitation or the illumination of the malfunction indicator lamp (mil) for p0123 (throttle position sensor / switch (a) circuit high input). *nj01/15/2008
04070404/07/200410006105Questions and answers for campaign sc037 engine control module (ecm) reprogram and oxygen sensor replacement. *tt04/16/2004
04070404/07/200410006106Dealer principal notification regarding engine control module reprogram and oxygen sensor replacement. *tt04/16/2004
03703/01/200410006103A service campaign for possible o2 sensor malfunction indicator lamp (mil) illumination. kia will reprogram the engine control module (ecm) and replace the oxygen sensors as needed. *tt04/16/2004
04120404/12/200410006104Owner notification regarding campaign sc037 to replace the engine control module (ecm) and oxygen sensor. *tt04/16/2004
04070404/07/200410006107Service manager notification regarding engine control module reprogram and oxygen sensor replacement. *tt04/16/2004
01205/01/200310002355Optima charging system - v6 engine. *tt08/22/2003
ENGINE AND ENGINE COOLING - ENGINE - GASOLINE - BELTS AND ASSOCIATED PULLEYS
8201/01/200510015272Improved timing belts for the kia rio and optima. *tt07/13/2005

Consumer Complaints


Fail datemilesoccurencesPurchase date
ENGINE AND ENGINE COOLING
09/22/2009
 Tl-the contact owns a 2002 kia optima. while driving approximately 15 the check engine light illuminated on the dashboard and the vehicle stalled. this became a recurring failure so the vehicle was taken to an authorized dealer where it was repaired. the failure continued to recur intermittently and the vehicle was taken to an authorized dealer on two more occasions where it was repaired. the failure continues. the failure mileage was unknown and the current mileage was 95,900. sm.
06/30/20081
 I took my 2002 kia optima in for a tune up, they found a broken water pump, 5 cracks in the manifold. it took kia 3 times to find the problem. after i picked up the car it still had a problem took it back twice before they found it was a sensor problem this car is not a safe vehicle. *tr
05/11/200659000105/01/2002
 Dt*: the contact stated without warning, at various speeds, the vehicle stalls. the vehicle will not restart and must be towed to the dealership. the dealership has replaced multiple components, but these attempts have not resolved the problem. the components include; cluster panel, knuckle on steering wheel, key subset, box assembly panel junction, ignition switch, and etacs assembly.
ENGINE AND ENGINE COOLING - ENGINE
03/01/2005112/21/2001
 2002 kia optima experiencing problems with transmission and timing belt.*mr the consumer stated even though the transmission and timing belt was replaced the vehicle still makes a noise. *jb
03/03/200536000311/30/2002
 I always had my oil changed in this car and this past thursday i went to the doctor and was in there for about 20 minutes and went to leave and my car would not start. my motor is locked up. i also have had a popping noise in my gas pedal when it is first drove in the cold. i also have problems with my brakes like jumping when trying to slow down when going fast say 50 mph. *ak
ENGINE AND ENGINE COOLING - ENGINE - GASOLINE - BELTS AND ASSOCIATED PULLEYS
03/13/200651720202/21/2003
 2002 kia optima lx, vin#: knagd126525184722 w/ approximately 55,000 miles. my first warranty claim: the replacement of my timing belts. on 9/1/2006, my car stalled while driving. i had a tow truck my car to the service center where i bought my car, bronx automotive group inc. d/b/a, toyota of the bronx. the manager aggi saratis ended up in an dispute with the tow truck drivers regarding acknowledgment warranty and advised the tow truck driver to remove the vehicle from his premise. my car was towed to the nearest available service shop. the repair was a replacement of the timing belt. my vehicle had 51,720 miles at the time of repair. the timing belt is under warranty up to 60,000 miles. i paid the total invoice from bronxdale auto repair center in the amount of $603.40. i faxed a copy of the invoice to the service manager on 9/7/2006. i have two witnesses, tow truck drivers, who will confirm that the service team was unprofessional.a tech made a comment to me stating i do not spend any money here so why would i expect to claim any warranty. i disagree.i paid for this car! my second warranty claim is the replacement of my transmission.on 3/10/2006, i brought my car to service because my car could not maneuver in reverse.my vehicle at the time had 45,147 miles. on 3/13/2006, service advised me that the entire transmission needed replacement and since they have no service records, this would not be claimed as a warranty.i decided to go back to my mechanic and after further inspection, additional work needed to be done.the invoice total was $1,920.40. my mechanic further advised me that this vehicle has a product quality defect on the torque converter. in fact, there is over a page and a half of technical service bulletins items!i never received any notice of a recall. i have never had a warranty acknowledged and i feel that the service team is highly unprofessional and unskilled.considering that i have had these problems before 60,000 miles is suspicious. *nm
12/31/200594500210/18/2002
 Kia motors of america inc. ref: vin# knagd12693513835 complaint case number k1056698 formal complaint against kia motors of america inc. not honoring parts and labor warranty & unscrupulous business practices. the timing belt for 2002 kia optimum serviced a year to the day it left me on the road side. it was new years eve the car broke down. new years holiday weekend service department folger kia of charlotte nc closed. unable to reach them until tuesday january 3rd, 2006,returned holiday weekend. told warranty expired december 31st, 2005. that my warranty for the parts & labor would not be guaranteed. please see the original receipt dated december 31st, 2004 exactly 365 days from when the exact same problem occurred. bank statement shows my check card cleared $601.87 on january 3rd 2005. i was instructed all parts & labor would be honored for one year. i returned the car to folger kia on february 22nd 2005 concerns the cars timing may have been improperly set. on the invoice that i was concerned that the rpm's were over their original settings by 1000 rpm. no mention of test drive to diagnose problem listed on invoice december 31st, 2004. technician stated all readings were normal. this may have contributed to the premature wear & breaking of timing belt. i was instructed january 3rd, 2006 by jeffrey stephens to contact the kia corporate headquarters. where i was told that gus the service manager folger kia's requested to honor my parts & labor was declined by a mr. bob strickland. kia motors of america inc., their customer note folger kia accepted my money on january 3rd 2005. the car was waiting at the dealership for them to service on monday 01-02-2006 with the same problem. had my local folger kia been open for business on the evening of december 31st ,2005 my car would have been towed their. i would appreciate if you would look in to the matter. susanne farrar 12016 alabaster court charlotte, nc 28269 704-488-8039. *nm