Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| POWER TRAIN - AUTOMATIC TRANSMISSION | |||
| 07/05/2008 | 86020 | 1 | |
| After buying the vehicle from a auto dealer between july 2 and july 5 ...this vehicle began to have many problems like the audio receiver switch from radio to cd on its own,doors locks on its own,rpm runs to 4000 going 45mph after a hard jerk assuming that i was hit by a other car the air bag light came on after that 2 hard jerks while driving,,(they didn't even deployed) can not pump gas due to fuel keeps over flowing when its barely empty ....its been a living ?!@#$% and i'm still paying for the car....is it legal for a dealership to sell a vehicle like this. *tr | |||
| 07/27/2007 | 1 | 09/01/2005 | |
| 2002 kia optima sub frame is rusting out. customer states that the dealer told her there was a spot on the sub frame where the control arm mounts to the engine cradle had rusted out and it looked as if it had been in an accident, and would not help with the repairs. *kb the mechanic concluded that due to the design of the vehicle, the condensation from the air condition running down the frame is what caused the rust to occur. the speed sensor for the automatic transmission was replaced. *jb | |||
| 06/10/2004 | 48000 | 100 | 05/15/2004 |
| I purchased my optima used in may 2004. one month after purchase, i experienced a hesitation in the shifting of the automatic transmission. i took the car back to the dealer of purchase to have the problem fixed under warranty. they could not duplicate the problem, and therefore, apparently they can't fix it either. since then, my car has been in 2 different kia dealer shops for the exact same problem 4 or 5 times. with the same result: they can't duplicate the problem, so they can't fix it. the fourth time i took it in, they couldn't duplicate the problem, but because i called customer care, they did check all the connectors for the transmission. i was also informed that no codes came up for the car at all, but when i took it to an independent mechanic, there were 4 codes that came up: the same 2 twice. one set was on 'hold' and the other set had just occurred that day. the problem recurred the day i picked up the car from the dealer, who'd had it for a week and still couldn't duplicate the problem. the fifth time i took it in (in dec 2006), the mechanic finally was able to duplicate the problem, but my warranty ran out 2,000 miles before this. now they won't fix it under warranty. i have contacted customer care and was informed that it might get fixed under warranty if i had a transmission service at 60,000 miles. i'm not sure why that even matters if the problem started at 48,000 miles. plus, in all the contact i have had with any of these people, not a single one ever recommended or required a transmission service. i would never recommend this model car to another person; not only because of the problems, but because of the service tech's who are rude and un-informative to customers. *jb | |||
| POWER TRAIN - DRIVELINE | |||
| 06/24/2009 | 1 | ||
| There was a safety recall on my 2002 kia optima regarding the subframe. the corrosion under my car is devastating. nhtsa needs to know that this corrosion problem is extensive and affects more then the subframe. kia is insisting that i pay for the damage they will cause when they have to replace the subframe. this is a safety hazard that will affect thousands. *tr | |||
| POWER TRAIN - MANUAL TRANSMISSION | |||
| 03/01/2005 | 1 | 12/21/2001 | |
| 2002 kia optima experiencing problems with transmission and timing belt.*mr the consumer stated even though the transmission and timing belt was replaced the vehicle still makes a noise. *jb | |||