Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STRUCTURE - FRAME AND MEMBERS | |||||
| TSB-026 | 06/01/2009 | 10031006 | Kia: during a service procedure that requires the subframe to be removed from a 2001-2005 optima (ms) (v-6 or i-4), an improved service procedure has been developed to enhance service efficiency. *pe | 12/30/2009 | |
| STRUCTURE - FRAME AND MEMBERS - UNDERBODY SHIELDS | |||||
| TSB-026 | 06/01/2009 | 10031006 | Kia: during a service procedure that requires the subframe to be removed from a 2001-2005 optima (ms) (v-6 or i-4), an improved service procedure has been developed to enhance service efficiency. *pe | 12/30/2009 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STRUCTURE | |||
| 09/13/2010 | 25000 | ||
| Tl. the contact owns a 2002 kia optima. the contact stated the driver side door does not unlike by using the key and the key less entry. the contact to enter through the passenger side of the vehicle to unlock the driver side door. the contact has not taken the vehicle to a dealer nor called the manufacturer. the contact stated this is a safety issue that the manufacturer needs to address. the failure mileage was 25,000. jo | |||
| 07/22/2009 | 67040 | 1 | |
| This is concerning my 2002 kia optima, and the subframe recall that was issued on this car. . the sub frame was replaced due to corrosion but the garage has done something wrong because the grinding noise that is coming from under this car is just ridiculous! i took the car back to the kia dealer who removed the rusted sub frame and replaced it with the new, to find out why its making this horrid noise,oh yes they also forgot to put a bolt in. and still don't know why the part is grinding so. so then i called the kia corporation to let them know that my car is not right and something is wrong. and they did nothing but put it on the computer i was not satisfied. now i have to take this car to a body shop and pay for this to be repaired out of my pocket. i know there was no problem with this before and no noise going into the shop, i don't expect this to be going on now. i have taken this to 2 body shops one body shop wont touch it because it is a recall, the other will take a look and see, he thinks they broke something removing the subframe. in either case the car needs fixing of a part that was supposed to be covered under a recall! what ever is wrong was cause by this subframe. *tr | |||
| 06/24/2009 | 1 | ||
| There was a safety recall on my 2002 kia optima regarding the subframe. the corrosion under my car is devastating. nhtsa needs to know that this corrosion problem is extensive and affects more then the subframe. kia is insisting that i pay for the damage they will cause when they have to replace the subframe. this is a safety hazard that will affect thousands. *tr | |||
| STRUCTURE - BODY | |||
| 10/03/2012 | |||
| Tl- the contact owns a 2002 kia optima. the contact stated that while driving she heard an unfamiliar sound coming from the under carriage. the vehicle was taken to a private mechanic where it was confirmed that the sub frame was severely rusted which caused it to fail. the vehicle was not repaired. the manufacturer was contacted about the issue. the failure and current mileage was not available. pmb | |||
| 10/03/2012 | |||
| Tl- the contact owns a 2002 kia optima. the contact stated while driving she heard an unfamiliar sound coming from the under carriage. the vehicle was taken to a private mechanic where it was confirmed that the sub frame was severely rusted which caused it to fail. the vehicle was not repaired. the manufacturer was contacted about the issue. the failure and current mileages were not available. mh | |||
| 02/13/2012 | 140000 | ||
| My 2002 kia optima, veered of the side of the interstate due to a flat tire. the tires had been replaced that morning and within 130 miles on the highway the right front tire popped. as i took a closer look i noticed my wheel was slanted in. i then had it towed to the nearest repair shop who informed me the engine cradle was rusted and corroded. when i contacted kia about the issue they basically said sorry about your luck. there is a recall for this problem but my vin is not included. no action has been taken by kia in any of my attempts to have them resolve this problem. i am, and have been, stranded out of town for 3 weeks now waiting on them to make some kind of decision. they have overlooked every word i have said to them about the salt in my location and the cars previous locations which causes such corrosion to a poorly make vehicle. the car originates from southern california where salt is presently in the air. it then was registered in oklahoma and the texas panhandle, both having harsh snowy winters. the car clearly has been exposed to enough salt to have been included in the recall. this is kia's responsibility, yet they are doing nothing about it. when i crashed my car into the ditch on the side of the highway, my life was put at risk. there very easily could have been a car to my left or right or a pole in that ditch. kia should have fixed this problem in all optima's put out during the year of the recall. it is a serious danger to any unaware driver of a 2001-2004 kia optima. legal action needs to be taken against kia. | |||
| 07/22/2009 | 67040 | 1 | |
| This is concerning my 2002 kia optima, and the subframe recall that was issued on this car. . the sub frame was replaced due to corrosion but the garage has done something wrong because the grinding noise that is coming from under this car is just ridiculous! i took the car back to the kia dealer who removed the rusted sub frame and replaced it with the new, to find out why its making this horrid noise,oh yes they also forgot to put a bolt in. and still don't know why the part is grinding so. so then i called the kia corporation to let them know that my car is not right and something is wrong. and they did nothing but put it on the computer i was not satisfied. now i have to take this car to a body shop and pay for this to be repaired out of my pocket. i know there was no problem with this before and no noise going into the shop, i don't expect this to be going on now. i have taken this to 2 body shops one body shop wont touch it because it is a recall, the other will take a look and see, he thinks they broke something removing the subframe. in either case the car needs fixing of a part that was supposed to be covered under a recall! what ever is wrong was cause by this subframe. *tr | |||
| STRUCTURE - FRAME AND MEMBERS | |||
| 01/05/2011 | 150000 | ||
| Tl- the contact owns a 2002 kia optima. while driving approximately 45 mph the sub frame separated from the vehicle. the vehicle was towed to an independent mechanic. the mechanic stated the sub frame, tie rod, front tire and rim needed to be replaced. the manufacturer was contacted and a complaint was filed. the manufacturer also stated there was a recall but the vin was not included in the recall (nhtsa campaign id number: 09v183000 component: suspension:front) . the vehicle was not repaired. the approximate failure mileage 150,000. ds | |||
| 08/15/2010 | 98650 | ||
| I have a 2002 kia optima that the vin is not one of the vehicles that is covered by your recall nhtsa campaign id number: 09v183000 which states internal corrosion of the front subframe. over time, such subframe corrosion near the connection to the lower control arm can lead to wheel misalignment and/or other noticeable stress in steering.... you have it listed as states with difficult winters and the use of road salt. i live in louisville, ky. not one of the named states. but. i guarentee you that this same corrosion can be caused by the water coming from the air conditioner running directly onto these parts. the back side of subframe has rust holes in it. this recall needs to be expanded to any and all kia optimas that have the ac water running there due to manufacture design. i have pictures that i can send to you showing this corrosion. i tried to get it aligned at a kia store and they said lower control arm bracket on pass side is rusted and broken. pass side wheel is pushed back and tires on front are angled. how was the 36,538 vehicles determined ? was it from the state that the car was sold in ? | |||
| 07/22/2009 | 67040 | 1 | |
| This is concerning my 2002 kia optima, and the subframe recall that was issued on this car. . the sub frame was replaced due to corrosion but the garage has done something wrong because the grinding noise that is coming from under this car is just ridiculous! i took the car back to the kia dealer who removed the rusted sub frame and replaced it with the new, to find out why its making this horrid noise,oh yes they also forgot to put a bolt in. and still don't know why the part is grinding so. so then i called the kia corporation to let them know that my car is not right and something is wrong. and they did nothing but put it on the computer i was not satisfied. now i have to take this car to a body shop and pay for this to be repaired out of my pocket. i know there was no problem with this before and no noise going into the shop, i don't expect this to be going on now. i have taken this to 2 body shops one body shop wont touch it because it is a recall, the other will take a look and see, he thinks they broke something removing the subframe. in either case the car needs fixing of a part that was supposed to be covered under a recall! what ever is wrong was cause by this subframe. *tr | |||
| 04/01/2009 | 85304 | ||
| Tl*the contact owns a 2002 kia optima. the contact stated that during a routine oil inspection a mechanic discovered corrosion on the frame. as a consequence the entire frame could collapse, which increased the risk of serious injury. he notified the manufacturer and was advised by a representative that the repair was a non-warranty item, therefore they would not assume responsibility. the vehicle has not been repaired. the failure and current mileages were 85,304. *lj updated 05/07/09.*jb | |||
| 06/24/2009 | 1 | ||
| There was a safety recall on my 2002 kia optima regarding the subframe. the corrosion under my car is devastating. nhtsa needs to know that this corrosion problem is extensive and affects more then the subframe. kia is insisting that i pay for the damage they will cause when they have to replace the subframe. this is a safety hazard that will affect thousands. *tr | |||
| 05/04/2009 | 91400 | 1 | |
| Tl*the contact owns a 2002 kia optima. the contact stated that the subframe on the passenger side of his vehicle was very rusty. the vehicle is unable to be driven and the contact has no control of the steering because the a-arm was separated from the subframe. the dealer acknowledged the failures, but there are no recalls available. the failure mileage was 91,400. updated 05/19/09 *bf updated 05/20/09. *jb | |||
| 04/01/2009 | 85304 | 1 | 12/01/2001 |
| Tl*the contact owns a 2002 kia optima. while performing a routine oil change, the mechanic discovered that the cradle, or subframe, underneath the vehicle was rusting out. the mechanic stated that any major bump could cause the drivetrain to collapse and potentially cause dangerous driving conditions. he also stated that the entire frame could collapse and separate the engine compartment from the vehicle. the manufacturer stated that the frame would not be covered under warranty and they could not assist with the repairs. the failure and current mileages were 85,304. updated 05/06/09. *lj updated 05/07/09.*jb | |||
| 01/23/2008 | 89000 | 1 | |
| 2002 kia optima sub frame is all rusted out dealer says total suspension is about to fail need to be replaced this is the only thing on the car that is rusted out. *tr | |||
| 01/09/2009 | 70685 | 1 | |
| Our 2002 kia optima experienced steering problems which i thought could be corrected with a basic front end alignment. repair facility informed us that the vehicle could not be aligned because the sub-frame had rust damage. the sub-frame on the passenger side had a golf size hole in it and the welding joints were completely rotted through. the vehicle only had 70,000 miles and was always well maintained. oil changes and inspections were performed at kia dealerships and the defect was either not detected or never reported to us prior to the expiration of the warranty. the dealer and kia motors were contacted about the issue; kia did replace the sub-frame unit (est cost $1,500) but would not cover the cost for labor ($655). i believe a bigger problem exist with this defect and a recall should be considered to prevent injury to drivers. reviewing previous complaints, this same defect has been reported on three vin #'s. *tr | |||
| 08/15/2008 | 104000 | 1 | |
| 2002 kia optima, we have only had the car less than 2 years and it has 2 fist size rust holes in frame one each side by a-arms, due to these defects tires wearing quickly and needs air continually to be put in them. handling worsening and making thumping noise in front end, can not drive over 35-40 mph. called kia and they said they would not do anything about this problem. read where hyundai and kia are made by same company and this has been a problem with the 1999 to 2002 models. feel this is their responsibility to make right before something happens and there is an accident. need information on who to contact and how to get this taken care of. *tr | |||
| 07/27/2007 | 1 | 09/01/2005 | |
| 2002 kia optima sub frame is rusting out. customer states that the dealer told her there was a spot on the sub frame where the control arm mounts to the engine cradle had rusted out and it looked as if it had been in an accident, and would not help with the repairs. *kb the mechanic concluded that due to the design of the vehicle, the condensation from the air condition running down the frame is what caused the rust to occur. the speed sensor for the automatic transmission was replaced. *jb | |||
| STRUCTURE - FRAME AND MEMBERS - UNDERBODY SHIELDS | |||
| 02/02/2008 | 80000 | 1 | 09/21/2005 |
| Rotted sub frame on 2002 kia optima. kia does not want to consider this their problem. *tr | |||