Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| UNKNOWN OR OTHER | |||
| 10/04/2012 | 126513 | ||
| Car was making strange noise. took to mechanic to have check. it was discovered that the subframe is completely rusted through on passenger side at frame mounts and almost rusted through on drivers side. mechanic determined that due to the severity of problem vehicle is unsafe to drive and will not allow back on road until necessary repairs are made. i contacted kia and was told that this particular year vehicle was in a recall due to this problem. however, this particular vin was not included in the recall. the vehicle was orginally purchased in the state of west va, as stated in the recall. vehicle is still parked at mechanics garage and i would greatly appreciate communication regarding this matter. i was told by kia representative that i would need to contact your organization. | |||
| 02/13/2012 | 140000 | ||
| My 2002 kia optima, veered of the side of the interstate due to a flat tire. the tires had been replaced that morning and within 130 miles on the highway the right front tire popped. as i took a closer look i noticed my wheel was slanted in. i then had it towed to the nearest repair shop who informed me the engine cradle was rusted and corroded. when i contacted kia about the issue they basically said sorry about your luck. there is a recall for this problem but my vin is not included. no action has been taken by kia in any of my attempts to have them resolve this problem. i am, and have been, stranded out of town for 3 weeks now waiting on them to make some kind of decision. they have overlooked every word i have said to them about the salt in my location and the cars previous locations which causes such corrosion to a poorly make vehicle. the car originates from southern california where salt is presently in the air. it then was registered in oklahoma and the texas panhandle, both having harsh snowy winters. the car clearly has been exposed to enough salt to have been included in the recall. this is kia's responsibility, yet they are doing nothing about it. when i crashed my car into the ditch on the side of the highway, my life was put at risk. there very easily could have been a car to my left or right or a pole in that ditch. kia should have fixed this problem in all optima's put out during the year of the recall. it is a serious danger to any unaware driver of a 2001-2004 kia optima. legal action needs to be taken against kia. | |||